6247 Communication Skills courses

Gain essential skills and knowledge in the care sector with our comprehensive Care Certificate Course - Standards (1 to 15). Designed for individuals seeking to meet the Care Certificate Standards, learn about duty of care, equality, safeguarding, infection control, and more

Description: The Diploma in Hotel Management course is designed for the people who want to be a part of Hotel business. With the knowledge of the course, you will be able to manage a Hotel and run the Hotel successfully. Hotel Management refers to the study that includes the operational aspects of the hotelier.The course focuses on the operational and technical skills that are required for a career in the hospitality industry. You will learn the necessary competencies related to hospitality operations, communication, human relations, and cultural diversity. Apart from these, the course also teaches you about rooms division, reception, and restaurant services, and telephone etiquette, etc. Finally, you will learn how to promote or boost your hotel business through effective marketing. By finishing the course, you will gain mastery over hospitality and will be confident enough to run your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Hotel Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Hotel Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Mock Exam Mock Exam- Diploma in Hotel Management 00:20:00 Final Exam Final Exam- Diploma in Hotel Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Crisis Communication for HR Training 1:33:41 1: Module 01: Crisis and HR Manager 12:30 2: Module 02: Planning and Managing Communication 13:42 3: Module 03: Effective Communication 18:55 4: Module 04: Preparing for a Crisis 13:58 5: Module 05: Communication During and After a Crisis 12:45 6: Module 06: Building a Crisis Resilient Workforce 20:51 7: CPD Certificate - Free 01:00 Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description:  Sales techniques start in knowing your customers and to be able to recognise what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial sales expert but if you start right now, you will surely be able to become an effective sales specialist. This course specifically focuses on the improvement of your sales and how you should accelerate it. It will also cover the strategies and ways to use and be able to get the attention of your potential clients and communicate with them effectively what you are offering. In this course, you will be able to become a great sales specialist by conquering the difficulties of the sales industry and knowing the appropriate techniques for the way forward.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Sales Manager Business Development Executive Producers Financial Experts Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you looking to enhance your Assertiveness Skills? If yes, then you have come to the right place. Our comprehensive course on Assertiveness Skills will assist you in producing the best possible outcome by mastering the Assertiveness Skills. The Assertiveness Skills course is for those who want to be successful. In the Assertiveness Skills course, you will learn the essential knowledge needed to become well versed in Assertiveness Skills. Our Assertiveness Skills course starts with the basics of Assertiveness Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Assertiveness Skills course is intuitive and easy to understand. Why would you choose the Assertiveness Skills course from Compliance Central: Lifetime access to Assertiveness Skills course materials Full tutor support is available from Monday to Friday with the Assertiveness Skills course Learn Assertiveness Skills at your own pace from the comfort of your home Gain a complete understanding of Assertiveness Skills course Accessible, informative Assertiveness Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Assertiveness Skills Study Assertiveness Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Assertiveness Skills Course Assertiveness Skills Curriculum Breakdown of the Assertiveness Skills Course Unit 01: Overview of Assertiveness and Assertive Communication Unit 02: Introduction to Assertiveness and Assertive Communication Skills Unit 03: What assertiveness Is and Is Not Unit 04: Understanding Your Assertiveness and Communication Style Unit 05: How to Communicate Assertively Unit 06: Powerful Assertiveness Techniques Unit 07: Replacing Unhelpful Beliefs with Powerful Assertiveness Ones Unit 08: Challenging Your Assertiveness Unit 09: Assertiveness and You CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assertiveness Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Assertiveness Skills. It is also great for professionals who are already working in Assertiveness Skills and want to get promoted at work. Requirements To enrol in this Assertiveness Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The Assertiveness Skills course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Assertiveness Skills. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Duration 2 Days 12 CPD hours This course is intended for Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course. Overview Describe common communication barriers Understand how to use effective interpersonal skills in their spoken and written communications Analyze the pillars of organizational awareness Apply principles of effective facilitation Understand how to adapt their approach to different learning and communication styles Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers ? language, culture, distrust, distance ? to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A History of Organizational Communication A Historical Perspective Classic vs. Human Relations Communications Generational and Technological Change Digital Communication Effectiveness of Communication Channels 2. The Effectiveness of Interpersonal Skills Limitations of Self-Awareness Transactional Analysis Connecting with Powerful Communication Active Listening Non-Verbal Communication Written Communication The Power of Facilitation 3. The Pillars of Organizational Awareness Culture and Behavior Creating Psychological Safety Inclusion and Belonging Sweaty-Palmed Conversations Care and Challenge Each Other 4. The Adaptation of Communication Strategies Factors in Communication Communication Barriers Adapting to Different Learning and Communication Styles Communication Strategies Across Time Position and Posture Additional course details: Nexus Humans Communicating Across Your Organization (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communicating Across Your Organization (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that, according to a recent APM study, UK-based organisations lose an average of £11.1 billion annually due to poor project management, with 60% of projects failing to meet their goals due to poor risk management? This highlights the importance of skilled project managers who can effectively navigate challenges and ensure project success. Are you ready to develop those skills and take your career to the next level? Our Project Risk Management bundle addresses this issue by helping develop skilled project managers who can effectively plan, execute, and control projects while proactively identifying and addressing potential risks. You'll master the core principles of project planning, execution, and control. Learn how to identify and assess risks before they derail your progress. Develop strong leadership and communication skills to keep your team motivated and on track. Discover effective operations management techniques to streamline processes and optimize resources. This Project Risk Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Project Risk Management Course 02: Leadership & Management Course 03: Operations Management Course 04: Decision Making in High Stress Situation By investing in this Project Risk Management bundle, learners will not only enhance their employability but also open doors to new career opportunities in a wide range of industries. So enrol now and embark on a journey of professional development with our Project Risk Management bundle. Learning Outcomes of Project Risk Management: Gain proficiency in managing diverse and complex projects effectively. Understand and mitigate compliance risks in organisational contexts. Develop strong leadership qualities and management skills. Enhance abilities to make decisions in high-pressure situations. Learn to optimize operations and improve organizational efficiency. Acquire skills for comprehensive risk assessment in various scenarios. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Project Risk Management Get a free student ID card with Project Risk Management Training program (£10 postal charge will be applicable for international delivery) The Project Risk Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Project Risk Management course materials The Project Risk Management comes with 24/7 tutor support Start your learning journey straightaway! Course Curriculum of Project Risk Management Project Risk Management Introduction to Project Risk Management The Risk Management Process Plan Risk Management Process Identify Risks Process Qualitative Risk Analisys Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Risk Governance How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Project Risk Management Bundle is ideal for: Project Managers Risk Analysts Team Leaders Operations Executives Business Consultants Aspiring Managers Requirements You will not need any prior background or expertise in this Project Risk Management bundle. Career path This Project Risk Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Project Lead Risk Manager Team Director Operations Head Business Analyst Management Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Work from Home Essentials will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Work from Home Essentials will help you keep ahead of the pack. The Work from Home Essentials incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Work from Home Essentials will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Work from Home Essentials, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Work from Home Essentials course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Work from Home Essentials Bundle Consists of the following Premium courses: Course 01: Working from Home Essentials Course 02: Online Course - A Perfect Guide to Home Business Course 03: Online Meeting Management Course 04: ZOOM: Master Video Conferencing in Just 40 minutes! Course 05: Business Writing Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Effective Communication Skills Diploma Course 09: Stress Management Training Course 10: Freelancing on UpWork Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum: Course 01: Working from Home Essentials Module 1: Introduction to Work from Home Module 2: Online Meeting Tools Module 3: Project Management Tools Module 4: Project Planning Tools Module 5: Communication Tools How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Work from Home Essentials bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Work from Home Essentials is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Facilitation Skills Training

Dealing with a difficult or toxic personality can be emotionally and physically damaging, especially if the person is your boss or sits in the cubicle next to you. Many people find it difficult to confront those who compromise their comfort and job security, but standing up for yourself is important. This Dealing With Difficult People Training course provides learners with a thorough understanding of how to identify difficult personality types and effectively deal with them and provide the skills required for Dealing With Difficult People Training. By the end of the Dealing With Difficult People Training course, you will be able to deal with aggressive, manipulative, undermining, prejudiced, or otherwise difficult people. Learning Outcomes After completing this Dealing With Difficult People Training course, the learner will be able to: Identify difficult people and their difficult behaviour. Know how to communicate with difficult people. Know how to deal with bosses who drive you barmy. Recognise seven classically difficult types. Know how to deal with impossible people. Identify the temper tantrum type. Why Choose Dealing With Difficult People Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dealing With Difficult People Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Dealing With Difficult People Training course. ***Dealing With Dealing With Difficult People Training Bundle Course Course 01: Dealing With Difficult People Training Course 02: Level 7 Diploma in Operations Management Course 03: Level 5 Health and Safety at Work Course 04: Level 5 Diploma in Risk Management Course Course 05: Level 5 Report Writing Course Course 06: Communication Skills Course Course 07: Workplace Stress Management Course 08: Anger Management ***Other Benefits of Dealing With Difficult People Training Training Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Dealing With Difficult People Training course ] Course Curriculum Of Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type >>----------------<< Assessment Method After completing each module of the Dealing With Difficult People Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Dealing With Difficult People Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Dealing With Difficult People Training course is ideal for executives, managers, supervisors, team leaders, project managers, and anyone else who has been affected by negativity in the workplace caused by a difficult person. Requirements There are no specific requirements for this Dealing With Difficult People Training course because it does not require any advanced knowledge or skills. Career path The Dealing With Difficult People course is meant to prepare you for the job of your dreams, an advancement at work, or to become self-employed and establish your own business. Certificates Certificate of completion Digital certificate - Included