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5030 Communication Skills courses

Creating API Documentation and Developer Portals Course

By Cherryleaf

An affordable way to master the skills of API documentation writing Cherryleaf’s popular online training course teaches you how the keys skills of writing and managing an API developer portal. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors/Writers wanting to understand APIs and how to write documentation for them. Recommended by the ASTC This course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members. It’s a great way to maintain the Continuing Professional Development (CPD) required by technical communication societies. Why attend this course? We use publicly accessible APIs, as part of this course. We also show examples of developer portals from the DevPortal awards, Google, Microsoft, and others. No programming experience is required. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors wanting to understand APIs and how to write documentation for them. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. There are a few free applications that you’ll be using, which you’ll need to install these before you start the course. Billing information You can pay by credit/debit cards or PayPal. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Need to train your whole team? If you have five or more people who you would like to take the course, we can offer a group booking option. Delegates get access for 12 months. Contact us for details. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Creating API documentation and developer portals (beta) Introduction (4:52) What is an API? (23:39) Using an API (23:28) How APIs are created (1:24) Authentication and accreditation (17:53) What documentation should I write? (17:12) The Overview section (7:04) The Concepts section (2:16) The Getting Started section (5:43) The API Reference section (2:20) Writing the API reference by hand (12:31) Cookbooks (3:46) Tutorial/Colab/Code labs (3:27) One-pagers (1:23) The Case Study section (2:21) The FAQs/Troubleshooting section (2:08) Cheat sheets (2:25) Release notes (Changelog) (2:22) Other content (3:13) Onboarding (2:11) Writing code samples (5:56) Documentation - summary (1:18) Design patterns in developer portals (14:52) Authoring tools for API documentation (37:33) Managing an API documentation project (17:53) Summary (2:58) Frequently Asked Questions When does the course start and finish? art and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

Creating API Documentation and Developer Portals Course
Delivered Online On Demand3 hours
£238.80

Microsoft Office Specialist (MOS) - Master Excel, Word, PowerPoint & Outlook

4.7(26)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Microsoft Office Specialist (MOS) - Master Excel, Word, PowerPoint & Outlook
Delivered Online On Demand5 days
£209

Family Support Worker - CPD Accredited Training

4.7(26)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Family Support Worker Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter There are unsung heroes in every community whose work often goes unnoticed, yet their impact echoes through generations. Family support workers are these heroes, offering a beacon of hope and a helping hand. In the UK, Social Work and Support roles are going to see an increasing demand of 5-10% in the next 5 years. So, join in this Family Support Worker training to guide, heal, and uplift individuals and families facing life's toughest challenges and be a part of this rewarding opportunity. Explore the complexities of Mental Health, the nuances of Elder and Childcare, and the delicate art of Therapy and Counselling. You'll gain insights into the minds and hearts of those you aim to support, learning not just to address their immediate needs but to understand their fears, hopes, and dreams. From mastering Safeguarding practices to applying therapeutic techniques like CBT and engaging in deeply emotional work like Play Therapy and Autism Awareness, this curriculum is designed to mould you into a versatile, empathetic support worker capable of making real, lasting differences in people's lives. Courses Are Included In this Family Support Worker Bundle: Course 01: Family Support Worker Course 02: Senior Adult Care Support Worker Course 03: Mental Health Support Worker Course 04: Elderly Care Worker Course 05: Residential Childcare Worker Course 06: Nanny Care Worker Course 07: Advanced Safeguarding Children (Level 2 Safeguarding) Course 08: Dementia Training (Awareness and Prevention) Course 09: Counselling and Psychotherapy Course 10: Mental Health Care Training - MCA & DOLS Course 11: Psychology of Anxiety and Stress Course 12: Psychology and Therapy of Addictions Certificate Course 13: Persuasion and Influence Psychology Course 14: Why Do We Do The Things We Do Psychology Course Course 15: Mental Freedom Course Course 16: Motivational Psychology Online Course 17: Motivational Psychology of the Successful Entrepreneur Course 18: CBT (Cognitive Behavioural Therapy) Course 19: Psychology of Older Age Certificate Course 20: Occupational Therapy Diploma Level 3 Course 21: Journal Therapy Course 22: Art Therapy Course 23: Educational Psychology & Development Training Course 24: Child And Family Psychology - Diploma Course 25: Speech And Language Therapy Course 26: Autism Awareness Course 27: Play Therapy Course 28: Psychology of Persuasion and Social Influence Course 29: Child and Family Psychology Course 30: Educational Psychology & Development Training This training bundle opens up a world of opportunities for those passionate about making a tangible impact in the field of family support and care. Join the ranks of dedicated professionals committed to improving mental health and well-being across all stages of life. Take the first step towards a rewarding career that changes lives every day. Enrol in this Family Support Worker today and take the first step towards achieving your goals and dreams! Learning Outcomes of this Bundle: Develop an understanding of key concepts in human development, psychology, and social work. Gain essential knowledge for supporting individuals and families facing various challenges. Learn effective communication strategies to build rapport and empathy. Identify and assess potential risks and safeguarding concerns. Apply evidence-based interventions to promote well-being and mental health. Develop a professional and ethical approach to care work. But that's not all. When you enrol in Family Support Worker Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free! Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Family Support Worker Module 01: Introduction to Family Support Work Module 02: Legislation, Policy and Guidance Module 03: Solving Family Issues: Part 1 Module 04: Solving Family Issues: Part 2 Module 05: Safeguarding & Assessing Need and Providing Help (Part 1) Module 06: Safeguarding & Assessing Need and Providing Help (Part 2) Module 07: Building Relationships Course 02: Senior Adult Care Support Worker Module 01: Introduction To Adult Care Module 02: Creating A Service Development Plan Module 03: Importance Of Communication Module 04: Partnership Working Module 05: Supporting And Encouraging The Team Module 06: Supporting Education In Adult Care Module 07: Safeguarding In Adult Care Module 08: Managing Stress And Maintaining Well-Being Module 09: Overcoming Barriers In Adult Care Settings Course 03: Mental Health Support Worker Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of The Service User =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 440 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring support workers Social workers Counsellors Therapists Nurses Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this Family Support Worker Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Family Support Worker - £20,000 to £30,000 Mental Health Support Worker - £18,000 to £25,000 Social Worker - £28,000 to £40,000 Occupational Therapist - £24,000 to £40,000 Speech and Language Therapist - £25,000 to £35,000 Educational Psychologist - £35,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Family Support Worker at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Family Support Worker - CPD Accredited Training
Delivered Online On Demand7 days
£209

NTDA REACT Licence to Work on the Roadside

By PFTP Ltd

The IMI Roadside Safety programme is a blended learning course consisting of an online learning package followed by a face to face training and assessment session. The course is aimed at Truck and Light Vehicle Tyre Technicians involved with working on the roadside and whilst not essential, we advise that candidates should have completed a recognised course in Heavy or Light Vehicle Tyre Fitting and possess good communication skills. Successful candidates will receive the IMI Quality Approved Award in Roadside Safety as well as the NTDA REACT Licence to Work on the Roadside. Course Details:  Online training program to be worked through at the candidates own pace. Up to one day training and assessment session. Course Content Theoretical Identification of essential service vehicle equipment Personal Protective Equipment to be used at the roadside The main requirements of PAS43 and the REACT licence Pre-breakdown planning and dynamic risk assessment Attending a breakdown and making the area safe Clearing up and leaving the scene safely Practical Service vehicle inspection and equipment condition reporting Simulated attendance a motorway breakdown for the purposes of making the scene safe (please note, there is no wheel removal or tyre fitting activities included in this course or test. (Please view the High Performance Car Tyre or Truck Tyre Fitting courses for this) IMI assessment and test A multi-choice theory question paper Two practical assessments, observed by an IMI approved assessor covering a service vehicle and equipment inspection and attending a simulated motorway breakdown. It is required that each candidate supply their own fully equipped service vehicle for this assessment What’s included Fully qualified and experienced trainers Online training program Examinations, Certification and REACT licence fees To find out more, please use the live chat function, visit our contact page or call us on 024 76325880

NTDA REACT Licence to Work on the Roadside
Delivered In-Person in NuneatonFlexible Dates
Price on Enquiry

M.D.D MEDIATION SESSION PACKAGE (ISSUES WITH EX)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Mediation for single parents Coparenting therapy Addressing painpoints Communication strategies Bespoke coparenting plan Tools and emotional intelligence training Establish a healthy productive co parenting relationship Personal mediator phonecalls in between sessions Protecting your child strategies Life coaching https://relationshipsmdd.com/product/mediation-session-package/

M.D.D MEDIATION SESSION PACKAGE (ISSUES WITH EX)
Delivered in London or UK Wide or OnlineFlexible Dates
£120

Retail Banking: Advancing Your Knowledge in Retail Finance

4.3(43)

By John Academy

Elevate your expertise in the dynamic world of retail banking with our comprehensive course. Gain valuable insights into banking services, customer relations, risk management, and ethical considerations. Master essential skills such as cash handling, fraud prevention, and mathematics for bank tellers. Enroll now to advance your career in finance and unlock a wealth of knowledge tailored for success in the retail banking sector.

Retail Banking: Advancing Your Knowledge in Retail Finance
Delivered Online On Demand
£23.99

Flight Attendant, Cabin Crew and Airport Management Training Level 5 - CPD Accredited

By Wise Campus

Air Hostess and Cabin Crew Online Training Are you aware that the global aviation market is now booming? Our Flight Attendant and Cabin Crew Online Training Course is your ticket to a job in the air if you've ever imagined yourself flying over the sky as a member of this privileged group. This comprehensive Flight Attendant and Cabin Crew Online Training Course comprises 22 modules to improve your knowledge of the world of cabin crew. Also, this Flight Attendant and Cabin Crew Online Training Course covers everything, from comprehending the intricate aircraft layout to mastering emergency procedures. Moreover, this Flight Attendant and Cabin Crew Online Training Course aids in your understanding of all duties, first aid, and aircraft systems. You can advance your personal development, cultural awareness, and communication skills through this Flight Attendant and Cabin Crew Online Training Course. Your knowledge of networking systems will change after taking this Flight Attendant and Cabin Crew Online Training Course. Join the Flight Attendant and Cabin Crew Online Training Course and set out on a path that offers both responsibility and adventure. Learning Outcomes of Air Hostess and Cabin Crew Online Training Course After completing this Flight Attendant and Cabin Crew Online Training Course learners will learn about the: The aviation industry and the role of cabin crew within Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to familiarise yourself with the layout of commercial aircraft and aviation terminology. Flight Attendant and Cabin Crew Online Training Course can master communication techniques for handling passengers and emergency situations. Learn the essentials of in-flight safety, medical first aid, and emergency evacuation procedures from this Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to develop impeccable grooming standards and cabin crew fatigue management strategies. Flight Attendant and Cabin Crew Online Training Course describes crew resource management and the interconnectedness of airline departments. Main Course: Diploma in Air Cabin Crew Online Training Free Courses are including with this Air Hostess and Cabin Crew Online Training Course Along with The Air Hostess and Cabin Crew Online Training Course, We Offer a free Level 5 Airport Management Course Along with The Air Hostess and Cabin Crew Online Training Course, We Offer a free Anti-Money Laundering (AML) Training Special Offers of this Air Hostess and Cabin Crew Online Training Course This Air Hostess and Cabin Crew Online Training Course includes a FREE PDF Certificate. Lifetime access to this Air Hostess and Cabin Crew Online Training Course Instant access to this Air Hostess and Cabin Crew Online Training Course Get FREE Tutor Support to this Air Hostess and Cabin Crew Online Training Course Air Hostess and Cabin Crew Online Training There are 22 modules in this extensive online diploma course for air crew that will help you become more knowledgeable about the field. Additionally, everything is covered in this online diploma course for air cabin crew, from emergency protocols to understanding the complex aircraft layout. Additionally, this online diploma course for air cabin crew helps you learn about all jobs, first aid, and aircraft systems. This online diploma program for air cabin crew can help you improve your communication skills, cultural awareness, and personal growth. After completing this online diploma course for air cabin crew, your understanding of networking systems will be altered. Who is this course for? Air Hostess and Cabin Crew Online Training This Air Cabin Crew Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Air Hostess and Cabin Crew Online Training To enrol in this Air Hostess and Cabin Crew Online Training Course, students Need: To join in our Air Hostess and Cabin Crew Online Training Course, you must have a strong command of the English language. To successfully complete our Air Hostess and Cabin Crew Online Training Course, you must be vivacious and self driven. To complete our Air Hostess and Cabin Crew Online Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Air Hostess and Cabin Crew Online Training Course. Career path Air Hostess and Cabin Crew Online Training After completing this Air Cabin Crew Online Diploma Course, you can get various job offers like: Junior Cabin Crew: £15,000 - £25,000 per year Cabin Crew: £25,000 - £35,000 per year Senior Cabin Crew: £35,000 - £50,000 per year Cabin Crew Manager: £50,000 - £80,000 per year In-Flight Trainer: £30,000 - £45,000 per year

Flight Attendant, Cabin Crew and Airport Management Training Level 5 - CPD Accredited
Delivered Online On Demand2 hours
£12

Influencing and Decision Making

By Underscore Group

Gain practical skills in influencing and decision-making, perfect for anyone working in team-based or project-focused environments, with interactive, hands-on learning. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to use influencing and decision making techniques. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and decision making models and techniques. The course is aimed at anyone who interacts with others on a regular basis, especially those in project management disciplines, multi disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions. Objectives By the end of the course you will be able to: Utilise a variety of new techniques to enhance your influencing skills Recognise the impact of non-verbal communication and use it to enhance influencing behaviours Use language skills necessary to get your message across in an influential way Apply different techniques for dealing with aggression Understand VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use Perception, Bias, Decision Making and Judgement Understand personal preferences and approaches to Decision Making Speed read others approach to decision making Apply Mindsets, Skillsets and Toolsets for decision making Content What is influencing? Sources of power Influencing skills Choosing the right approach Developing Skills Communication skills – the language of influence Different influencing techniques and when to use them Having the confidence to challenge Dealing with confrontation and challenges in a confident manner The Decision Lifecycle – Personal Preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to Decision Making Understand the impact of Perception, Bias and judgement in decision making Speed reading others approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making - VUCA The Cynefin Framework – decision making in complex situations Understanding which business context, you operate in – simple, complicated, complex or chaotic Understanding how to decide in complexity Practical Practical exercises Case studies Personal action planning

Influencing and Decision Making
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Telephone Etiquette

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Telephone Etiquette
Delivered OnlineFlexible Dates
Price on Enquiry

Photography Masterclass Course - CPD Certified

5.0(3)

By School Of Health Care

Photography: Photography Course Online Are you interested in becoming a Photography specialist? This online course on photography is ideal for you to learn the foundations of the Photography right away. This Photography: Photography class will assist you in understanding how to concentrate and manage your exposure controls. Understanding the Photography features, benefits, lenses, and lighting settings of the DSLR is another benefit of taking this Photography: Photography course. The Photography: Photography course covers describing live views, movies, landscapes, animal Photography, and natural photography. In this Photography: Photography course, you will also learn how to take close-up and mirrorless photos. To learn all the techniques needed to take amazing photos, sign up for this Photography: Photography course! Main Course: Photography Course Free Courses included with Photography: Photography Course: Along with Photography: Photography Course you will get free Personal Development Along with Photography: Photography Course you will get free Anger Management Along with Photography: Photography Course you will get free Negotiation Skills Along with Photography: Photography Course you will get free Communication Skills Special Offers of this Photography: Photography Course; This Photography: Photography Course includes a FREE PDF Certificate. Lifetime access to this Photography: Photography Course Instant access to this Photography: Photography Course 24/7 Support Available to this Photography: Photography Course Photography: Photography Course Online You will learn how to focus and regulate your exposure in this photography course. The understanding of the DSLR's features, benefits and various lenses used for Photography. Also, the lighting configurations are elaborated in this photography course. The Photography course explains how to take live views, movies, landscapes, animal photographs, and nature photography. This photography course will also teach you how to use a mirrorless camera and take close-up shots. Who is this course for? Photography: Photography Course Online This Photography: Photography Course is open to everyone. Requirements Photography: Photography Course Online To enrol in this Photography: Photography Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Photography: Photography Course. Be energetic and self-motivated to complete our Photography: Photography Course. Basic computer Skill is required to complete our Photography: Photography Course. If you want to enrol in our Photography: Photography Course, you must be at least 15 years old. Career path Photography: Photography Course Online This Photography: Photography Course will prepare you for many exciting career opportunities in this field of photography.

Photography Masterclass Course - CPD Certified
Delivered Online On Demand2 hours 36 minutes
£12