6327 Communication Skills courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace. Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional! With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free. This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Receptionist Skills at QLS Level 5 Course 02: Administrative Receptionist Course 03: UK Employment Law Course 04: Customer Service Training & Minute-Taking Administrator Course 05: Complete Microsoft Office Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight! Learning Outcomes of Receptionist: Office Admin and Reception Master professional communication for clear and impactful interactions. Develop exceptional telephone etiquette for a positive first impression. Gain a strong understanding of UK employment law and best practices. Enhance customer service skills to build strong client relationships. Learn effective minute-taking techniques for accurate meeting records. Achieve proficiency in Microsoft Office applications for efficient workflow. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Course 01: Diploma in Receptionist Skills at QLS Level 5 Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Course 02: Administrative Receptionist Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to office administration Career changers Individuals seeking upskilling Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector. Office Administrator Receptionist Manager Executive Assistant Customer Service Representative Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

***With this Level 3 Coaching & Mentoring Course for Teachers, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Level 3 Coaching & Mentoring Course for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 3 Coaching & Mentoring Course for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 4 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:22:00 Module 2: Coaching and Mentoring: Objectives & Processes Coaching and Mentoring: Objectives & Processes 00:27:00 Module 3: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:31:00 Module 4: Coaching and Mentoring Models Coaching and Mentoring Models 01:01:00 Module 5: Effective Communication Skills Effective Communication Skills 00:21:00 Module 6: Personal Skills Personal Skills 00:21:00 Module 7: Management Skills Management Skills 00:20:00 Module 8: Functional Skills Functional Skills 00:26:00

🌟 Unlock Your Potential with the Level 3 Diploma in Health and Social Care - CPD Certified! 🌟 Are you ready to embark on a rewarding journey towards a fulfilling career in the field of health and social care? Look no further! Our comprehensive Level 3 Diploma in Health and Social Care offers the perfect stepping stone to equip you with the essential knowledge and skills needed to thrive in this dynamic sector. 💼   🚀 Why Choose Our Course? CPD Certified: Rest assured, your certification holds immense value and credibility in the industry. Our course is certified by the Continuing Professional Development (CPD), ensuring that your qualifications are recognized and respected globally. Comprehensive Curriculum: Dive deep into a wide range of topics covering health and social care practices, ethics, legislation, communication skills, and much more. Our carefully curated curriculum is designed to provide you with a solid foundation to excel in your career. Flexible Learning: Life can be busy, but that shouldn't stop you from pursuing your dreams. Our course offers flexible learning options, allowing you to study at your own pace and convenience, whether you're a full-time professional or a busy parent. Expert Guidance: Learn from industry experts who bring years of practical experience to the table. Gain insights, tips, and advice that will not only help you ace your exams but also excel in your future career endeavors. Practical Experience: Put your knowledge into practice through real-world scenarios, case studies, and practical exercises. Develop critical thinking and problem-solving skills essential for success in the field. Career Advancement: Open doors to exciting career opportunities in various healthcare settings, including hospitals, nursing homes, community centers, and more. Stand out from the crowd with a recognized qualification that showcases your dedication and expertise. Personal Growth: Transform not just your career but also yourself. Gain confidence, empathy, and compassion as you learn to make a positive impact on the lives of individuals in need of care and support.   💡 Who is This For? Our Level 3 Diploma in Health and Social Care is ideal for: Aspiring healthcare professionals looking to kickstart their career journey. Current healthcare workers seeking to upskill and advance in their roles. Individuals passionate about making a difference in the lives of others. Anyone looking for a rewarding career path with opportunities for personal and professional growth.   🌱 Career Path Upon successful completion of our course, you'll be well-equipped to pursue a variety of roles in the health and social care sector, including but not limited to: Care Assistant Support Worker Healthcare Assistant Residential Support Worker Community Support Worker Mental Health Support Worker   With further specialization and experience, you can progress to managerial positions, leadership roles, or even explore opportunities in specialized areas such as mental health care, elderly care, disability support, and more. Don't miss out on this incredible opportunity to make a difference while carving out a fulfilling career path for yourself. Enroll in our Level 3 Diploma in Health and Social Care today and take the first step towards a brighter future! 🌟   FAQ (Frequently Asked Questions) - Level 3 Diploma in Health and Social Care - CPD Certified Q1. What is the Level 3 Diploma in Health and Social Care? The Level 3 Diploma in Health and Social Care is a qualification designed to provide learners with the knowledge and skills needed to work effectively in the health and social care sector. It covers a wide range of topics, including understanding health and social care settings, communication, equality and diversity, and safeguarding individuals. Q2. Is the Level 3 Diploma CPD Certified? Yes, the Level 3 Diploma in Health and Social Care is CPD (Continuing Professional Development) Certified. This means that it has been independently assessed and meets the rigorous standards set by the CPD Certification Service. By completing this course, learners can earn CPD points to demonstrate their ongoing commitment to professional development. Q3. Who is the Level 3 Diploma suitable for? The Level 3 Diploma in Health and Social Care is suitable for individuals who are either currently working or aspiring to work in roles within the health and social care sector. This includes healthcare assistants, support workers, care assistants, and those in similar roles. It is also suitable for individuals who may be looking to progress their career within the sector. Q4. How is the Level 3 Diploma assessed? The Level 3 Diploma in Health and Social Care is assessed through a combination of written assignments, practical assessments, and observations in the workplace. Learners will need to demonstrate their understanding of key concepts and principles, as well as their ability to apply them in real-world situations. Assessment methods may vary depending on the specific modules and units within the course. Q5. What are the benefits of completing the Level 3 Diploma? Completing the Level 3 Diploma in Health and Social Care offers numerous benefits, including enhanced knowledge and skills relevant to the sector, improved career prospects and opportunities for progression, and the ability to make a positive difference in the lives of individuals receiving care. Additionally, being CPD Certified adds credibility and recognition to the qualification, further validating the learner's expertise and commitment to professional development. Course Curriculum Module 01 The principles and values of health and social care The principles and values of health and social care 00:00 Module 02 Communication skills Communication skills 00:00 Module 03 Health and social care policies and legislation Health and social care policies and legislation 00:00 Module 04 Health and social care delivery Health and social care delivery 00:00 Module 05 Professional practice in health and social care Professional practice in health and social care 00:00 Module 06 Substance Use Disorders (SUD).docx Substance Use Disorders (SUD).docx 00:00 Module 07 Caring for Mental Health Caring for Mental Health 00:00 Module 08 Methods of Mental Health Treatment Methods of Mental Health Treatment 00:00 Module 09 Depression and Bipolar Disorders.docx Depression and Bipolar Disorders.docx 00:00 Module 10 Anxiety Disorders.docx Anxiety Disorders.docx 00:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Body Language bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Body Language bundle will help you stay ahead of the pack. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Body Language course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: The Secrets of Body Language Course 02: Emotional Intelligence and Human Behaviour Course 03: The Formula to Talk with Strangers Course 04: Assertiveness and Self Confidence Development Course 05: Train the Trainer - Part 1 Course 06: Train the Trainer - Part 2 Course 07: Teach Anybody Anything Course 08: Cross-Cultural Awareness Training Course 09: Public Speaking and Presentation Skill Course Course 10: Personal and Networking Skills Course 11: Effective Communication Skills Diploma Enrol now in Body Language to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Body Language expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: The Secrets of Body Language Module 01: Understanding the Basics Module 02: Non-Verbal Communication Module 03: Head-Part 1 Module 04: Head-Part 2 Module 05: Hand Module 06: Mid Body Module 07: Lower Body Module 08: Understanding People Module 09: Personality and Types of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion or Manipulation Course 02: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 03: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: Train the Trainer - Part 1 Introduction and Welcome Make Them Feel Safe Before Class Start with an amazing opener Build Credibility and Rapport Qui Course 06: Train the Trainer - Part 2 Introduction Keep Them Engaged Help Them Follow Along Ensure They Understand Use Effective Body Language and Tone Course 07: Teach Anybody Anything Unit 01: Discover How Adults Learn Unit 02: The Twelve Teaching Tools Course 08: Cross-Cultural Awareness Training Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course 09: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 10: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Body Language bundle. Requirements This Body Language course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (The Secrets of Body Language) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access