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4738 Communication Skills courses delivered Online

Dementia Training - CPD Accredited

4.7(26)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Did you know that over 850,000 people in the UK live with dementia, and this number is projected to rise to over 1 million by 2025? This progressive brain disease affects memory, thinking, and behavior, impacting individuals and their families significantly. Our Course will help you improve the physical and mental skills needed to provide care to clients who have been diagnosed with light, moderate or even severe dementia. This course is designed to equip you with the knowledge and skills necessary to understand dementia, support those affected, and navigate the complexities of this disease. Learners will gain insights into legal and ethical considerations, effective caregiving strategies, and the financial implications of dementia care. Additionally, this course delves into pharmacological treatments and provides practical guidance for supporting individuals living with dementia. If you are ever faced with this challenge, the Dementia Training skills will be very helpful, both for you and the person you care for. This will create a real difference. So get started with this program today and develop yourself to be the most suitable caregiver you can be. Become a confident advocate and caregiver for those living with dementia. Don't wait. Enrol in our Dementia Training course today! Learning Outcomes Differentiate between major dementia types through case studies presented in Dementia Training sessions. Analyse the UK's current dementia landscape and its economic impact using data explored in course modules. Apply ethical principles to real-life scenarios presented in the course, ensuring person-centred care. Develop effective communication strategies for diverse dementia presentations, honed through the course role-plays. Implement evidence-based dementia care strategies learned in the course to manage challenging behaviors. Advocate for individuals living with dementia, utilizing skills and resources gained through the Training programs. Why Choose Our Course? Get a free student ID card with this course Get instant access to this course course. Learn from anywhere in the world This course is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This course comes with 24/7 tutor support This course seeks to improve the well-being and experience of people with dementia and of the care staff working with them. It should improve your self-confidence in handling situations you find challenging. *** Course Curriculum *** Module 01: Introduction to Dementia Module 02: Status of Dementia Module 03: Attitudes Toward Dementia Module 04: Awareness and Prevention of Dementia Module 05: Law, Ethics and Safeguard Regarding Dementia Module 06: Strategies for Caring Module 07:The Cost of Dementia Module 08: Drug for Dementia Module 09: Living with Dementia Assessment Process Once you have finished the learning stages in the Course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Like as: Dementia Care Assistant - £19,000 - £23,000 Dementia Support Worker - £17,000 - £21,000 Dementia Outreach Worker - £18,000 - £22,000 Dementia Adviser - £20,000 - £25,000 Dementia Trainer - £22,000 - £28,000 Dementia Nurse - £24,000 - £32,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Dementia Training - CPD Accredited
Delivered Online On Demand2 hours
£12

Understanding Autism - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! "Autism doesn't have to define a person. Artists with autism are like anyone else: They define themselves through hard work and individuality." - Adrienne Bailon This Certificate in Understanding Autism at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Understanding Autism substantial and easier than ever! Are you interested in understanding Autism Spectrum Disorder (ASD) and the challenges faced by individuals with autism? Our Autism course is designed to provide you with a comprehensive understanding of ASD, its diagnosis, and cognitive approaches to autism. You will learn about learning difficulties related to autism and how to deal with autistic individuals effectively. You will also gain knowledge about engagement in autism awareness and other considerations for dealing with autistic individuals. Our course is perfect for those who want to learn more about autism and gain insight into how to support autistic individuals. By taking this course, you will develop an understanding of autism and how to approach individuals with autism in a way that is respectful and inclusive. Learning Outcomes: Understand Autism Spectrum Disorder (ASD) Identify learning difficulties related to autism Recognise the process of autism diagnosis Gain knowledge of cognitive approaches to autism Develop effective communication strategies for dealing with autistic individuals Apply practical tips for dealing with autistic individuals Understand the importance of engagement in autism awareness Consider ethical and moral concerns related to dealing with autistic individuals This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned understanding autism lesson planning Innovative and engaging content and activities Understanding Autism course assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Understanding Autism course materials. Then, from any internet-enabled device, access the Understanding Autism course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover in this Course: Certificate in Understanding Autism at QLS Level 3 Module 1: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals who work with autistic individuals Anyone interested in understanding and supporting autistic individuals Requirements You will not need any prior background or expertise to enrol in this course. Career path People in this sector tend to explore their opportunities in areas such, Behaviour Analyst (average salary £34,000 per year) Speech and Language Therapist (average salary £37,000 per year) Special Education Teacher (average salary £30,000 per year) Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in Understanding Autism at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in Understanding Autism at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Understanding Autism - QLS Endorsed
Delivered Online On Demand6 days
£12

Podcasting Diploma - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Podcasting has become a vital medium in the UK, with over 14 million people in the UK tuning in to podcasts every week and 250,000 active podcasts. That's a lot of ears hungry for engaging, informative, and entertaining audio content. But do you have the skills to join the ranks of these audio creators? This comprehensive Podcasting Diploma equips you with everything you need to launch your own successful podcast. From crafting compelling narratives to mastering recording and editing techniques, this course is your gateway to audio storytelling mastery. This Diploma in Podcasting Essentials at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Podcasting substantial and easier than ever! Ready to transform your voice into a powerful broadcasting tool? This Podcasting course will hone your on-air presence with dedicated Power Voice coaching, ensuring your delivery is captivating and professional. Key Topics To Be Covered in this Podcasting Course: Power voice coaching Recording a Podcast Publishing Podcast Podcast Outsourcing This Podcasting Diploma course is designed to empower you to turn your passion for audio storytelling into a thriving career. So, what are you waiting for? Take the first step towards podcasting success today! Learning Outcomes of Podcasting Diploma Understand the fundamental principles and dynamics of successful podcasting. Plan and organise podcast content for maximum audience engagement. Utilise various tools and techniques for high-quality podcast recording. Master voice coaching to enhance your podcast's audio presentation. Edit and refine podcast episodes for professional-grade production. Learn strategies for effectively promoting and marketing your podcast. You'll get a Free Student ID card by enrolling in this Podcasting course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Why Choose Our Podcasting Diploma Course? Chance to earn a Podcasting Essentials at QLS Level 4 certificate Get a free student ID card with Podcasting Diploma Training Get instant access to this Podcasting Diploma course. Learn Podcasting Diploma from anywhere in the world The Podcasting Diploma is affordable and simple to understand The Podcasting Diploma is an entirely online, interactive lesson with voiceover audio Lifetime access to the Podcasting Diploma course materials The Podcasting Diploma comes with 24/7 tutor support Start your learning journey straight away with this Podcasting Essentials course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Podcasting Essentials course: >> Diploma in Podcasting Essentials at QLS Level 4 << Module 01: Fundamentals Module 02: Planning Podcast Module 03: Tools Module 04: Recording a Podcast Module 05: Power Voice Coaching Module 06: Editing Your Podcast Module 07: Publishing Podcast Module 08: Creating a Video Podcast Module 09: Promoting and Marketing Module 10: Podcast Outsourcing Assessment Process of Diploma in Podcasting Essentials at QLS Level 4: You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Podcasting Essentials at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Podcasting Diploma course is ideal for: Aspiring podcasters Media enthusiasts Digital content creators Marketing professionals Communication specialists Audio production students Requirements You will not need any prior background or expertise in this Podcasting Diploma course. Career path This Podcasting Diploma Course will prepare you for the following jobs: Content Curators Marketing Managers Podcast Producers Podcast Researcher Sound Engineers Voice Actors The annual pay in this industry will range between £15,000 and £50,000. Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Podcasting Essentials at QLS Level 4 Hard copy certificate - £99 Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this Diploma in Podcasting Essentials at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Podcasting Diploma - QLS Endorsed
Delivered Online On Demand3 weeks
£12

Anger Management & Conflict Resolution Program

By Compete High

🌟 Unlock a Tranquil Tomorrow with Our Anger Management & Conflict Resolution Program! 🌟 Are anger and conflicts causing turbulence in your life? Do you wish for a calmer, more harmonious existence? Look no further! Introducing our transformative online course: the 'Anger Management & Conflict Resolution Program.'   🚀 Why Choose Our Program? ✅ Expert Guidance: Developed by seasoned psychologists and conflict resolution specialists, our program offers unparalleled insights into understanding and managing anger. ✅ Holistic Approach: We believe in addressing the root causes of anger and conflicts. Our holistic curriculum combines psychological strategies, practical exercises, and real-life scenarios to provide a comprehensive learning experience. ✅ Self-Paced Learning: Life is busy, and we get it! Enjoy the flexibility of learning at your own pace, anytime, anywhere. Our modular structure ensures that you can seamlessly integrate the program into your daily routine. ✅ Proven Techniques: Learn practical and proven techniques to defuse anger, enhance emotional intelligence, and resolve conflicts effectively. Our step-by-step guide empowers you with skills that last a lifetime. ✅ Community Support: Connect with a supportive community of learners on our exclusive platform. Share experiences, gain insights, and celebrate victories together on your journey to emotional well-being.   🌈 What You'll Learn: Understanding Anger: Explore the roots and triggers of anger, gaining deep insights into your emotional responses. Effective Communication: Master the art of clear and empathetic communication to prevent and resolve conflicts in personal and professional relationships. Coping Strategies: Acquire practical tools and techniques to manage stress, frustration, and anger, promoting a more serene state of mind. Conflict Resolution Skills: Develop the ability to navigate disagreements constructively, fostering healthier relationships and a more peaceful environment. Emotional Intelligence: Enhance your emotional intelligence, leading to improved self-awareness, better decision-making, and enhanced interpersonal connections.   🎁 Enroll Now and Enjoy Exclusive Benefits: 🔥 Early-Bird Special: The first 100 enrollees receive a limited-time discount! Seize the opportunity to invest in your emotional well-being. 💡 Bonus Resources: Gain access to additional resources, including worksheets, guided meditations, and expert interviews, to enrich your learning experience. 🤝 Lifetime Access: Once enrolled, enjoy lifetime access to the course material and any future updates. Your journey to emotional mastery is a lifelong commitment, and we're here to support you every step of the way. Don't let anger and conflicts dictate your life. Embrace a harmonious future with our 'Anger Management & Conflict Resolution Program.' Enroll now and embark on a transformative journey towards a more peaceful and fulfilling existence! Course Curriculum

Anger Management & Conflict Resolution Program
Delivered Online On Demand1 hour
£25

Empowerment and Tenacity: A Journey to Success

By Compete High

🚀 Unlock Your Potential with 'Empowerment and Tenacity: A Journey to Success' Online Course! 🚀 Are you ready to transform your life and achieve the success you've always dreamed of? Welcome to a transformative experience that will empower you to reach new heights and cultivate unwavering tenacity on your journey to success!   🌟 What You'll Gain: ✨ Empowerment Skills: Learn to harness your inner strength and unleash the power within you. Discover how to overcome self-doubt, embrace your unique talents, and build unshakeable confidence. ✨ Tenacity Mastery: Develop the resilience and determination needed to conquer challenges. Navigate setbacks with grace, turn obstacles into opportunities, and cultivate a mindset that propels you forward in the face of adversity. ✨ Goal-Setting Expertise: Define clear, achievable goals and create a roadmap to success. Explore effective strategies for goal setting, time management, and maintaining focus, ensuring you stay on track towards your dreams. ✨ Effective Communication: Master the art of communication to enhance your personal and professional relationships. Learn to express yourself confidently, articulate your ideas persuasively, and build meaningful connections that open doors to success. ✨ Strategic Planning: Gain insights into strategic planning techniques that successful individuals use to design their paths to success. Develop a personalized plan tailored to your aspirations, ensuring every step you take is purposeful and impactful.   🚀 Course Highlights: 🎓 Engaging Content: Dynamic video modules, interactive assignments, and real-life case studies make learning enjoyable and practical. 👥 Community Support: Join a supportive community of like-minded individuals on the same journey. Share experiences, exchange insights, and grow together. 🔒 Lifetime Access: Enjoy lifetime access to the course materials, allowing you to revisit and reinforce your learnings at your own pace. 🏆 Certificate of Completion: Earn a prestigious certificate upon completing the course, showcasing your commitment to personal and professional development.   🌈 Transform Your Life - Enroll Today! Embark on a journey of self-discovery and empowerment. 'Empowerment and Tenacity: A Journey to Success' is not just a course; it's a roadmap to a brighter, more fulfilling future. Seize the opportunity to transform your life and become the empowered, tenacious individual you were meant to be. Don't let success be a distant dream-make it your reality. Enroll now and take the first step towards a life of empowerment and tenacity!   🌟 Empower Yourself. Embrace Tenacity. Achieve Success. 🌟 Course Curriculum Empowerment and Tenacity: A Journey to Success Introduction 00:00 Resilience _ The Growth Mindset 00:00 Grit _ Resilience 00:00 Real-Life Examples 00:00 Resilience Grit _ Growth Mindset 00:00 Grit In The Workplace 00:00 Cultivating Grit 00:00 Grit - An Acronym 00:00 Grit _ Risk-Taking 00:00 Grit _ Personal Wellness 00:00 10 Tips To Increase Resilience 00:00 Final Tips _ Ideas 00:00

Empowerment and Tenacity: A Journey to Success
Delivered Online On Demand1 hour 5 minutes
£25

Mastering the Art of Influence: Advanced Tactics and Techniques

By Compete High

🚀 Unlock the Power of Persuasion: Mastering the Art of Influence 🚀 🌟 Ready to elevate your influence game to unprecedented heights? Introducing our groundbreaking online course: 'Mastering the Art of Influence: Advanced Tactics and Techniques.' 🌟   🔥 Imagine having the ability to effortlessly captivate any audience, persuade with precision, and leave a lasting impact in every interaction. Now, stop imagining and start mastering with our comprehensive course designed for those who aspire to be influential leaders and master communicators! 🔥   ✨ What You'll Gain from this Course: 🎓 Advanced Persuasion Techniques: Discover cutting-edge strategies to influence decision-making, backed by the latest research in psychology and communication. 🔮 Mind Hacking Mastery: Uncover the secrets of understanding and influencing the subconscious mind, giving you an unparalleled advantage in any situation. 🌐 Digital Influence: Learn to navigate the world of online communication with finesse, leveraging social media, email, and other digital platforms to maximize your impact. 🗣️ Mastering Verbal and Non-Verbal Communication: Hone your skills in both spoken and unspoken language, ensuring your message is not only heard but truly understood. 💡 Influence in Leadership: Whether you're a business executive, team leader, or aspiring influencer, this course provides practical strategies to lead with impact and authenticity. 🔄 Adaptability and Flexibility: Gain the ability to tailor your influence techniques to different personalities, situations, and cultural contexts. 🏆 Certification of Mastery: Receive a prestigious certification upon completion, showcasing your expertise in the art of influence. 🌈 Join Thousands of Successful Influencers: Our course has empowered individuals worldwide to achieve unprecedented success in their personal and professional lives. Now, it's your turn! 🔒 Risk-Free Guarantee: We are so confident in the value of this course that we offer a 100% satisfaction guarantee. If you're not completely satisfied within the first 30 days, we'll refund your investment-no questions asked.   🔑 Ready to unlock the doors to limitless possibilities? Enroll now and embark on your journey to becoming a master influencer! 🔑 Course Curriculum Introduction INTRO - What Is Influence & Why is It Important! 00:00 The Power To influence - Beginning Concepts 00:00 The 6 Master Principles Of Persuasion - Part 1 00:00 The 6 Master Principles Of Persuasion - Part 2 00:00 The MUST Have Persuasion Tool! 00:00 Emotional Reasoning 00:00 MORE Powerful Tools Of Persuasion 00:00 Rapport Building & Reputation - Part 1 00:00 Rapport Building & Reputation - Part 2 00:00 Powerful Tools Of Persuasion - Part 1 00:00 Powerful Tools Of Persuasion - Part 2 00:00 Conclusion - Powerful Tools Of Persuasion - Part 3 00:00

Mastering the Art of Influence: Advanced Tactics and Techniques
Delivered Online On Demand2 hours 29 minutes
£25

Efficiency Empowerment: Reclaim Your Time and Transform Your Life

By Compete High

🚀 Unlock Your Potential with Efficiency Empowerment: Reclaim Your Time and Transform Your Life! 🌟 Are you tired of feeling overwhelmed by the demands of daily life? Do you find yourself wishing for more hours in the day to pursue your passions, spend quality time with loved ones, or simply enjoy a moment of relaxation? It's time to take control and reclaim your most valuable asset-your time!   Introducing the Efficiency Empowerment online course-an immersive journey designed to revolutionize the way you approach your daily tasks, amplify your productivity, and transform your life. Say goodbye to stress, burnout, and unfulfilled goals. Say hello to a life of purpose, balance, and success.   🕒 What You'll Gain: Time Mastery Techniques: Uncover powerful strategies to optimize your daily routine and maximize productivity. Learn how to prioritize tasks effectively, set achievable goals, and eliminate time-wasting habits. Strategic Planning: Develop a personalized roadmap for success. Discover how to set clear objectives, break them down into manageable steps, and create a realistic timeline for accomplishing your dreams. Mindset Shifts: Overcome procrastination and self-doubt by cultivating a positive and empowered mindset. Transform challenges into opportunities and embrace a can-do attitude that propels you towards your aspirations. Technology Hacks: Leverage cutting-edge tools and apps to streamline your workflow, automate repetitive tasks, and supercharge your efficiency. Harness the power of technology to work smarter, not harder. Effective Communication: Master the art of clear and concise communication, both in your personal and professional life. Enhance your relationships, reduce conflicts, and foster a supportive environment. Self-Care Strategies: Prioritize your well-being with proven self-care practices. Learn how to maintain a healthy work-life balance, reduce stress, and nurture your physical and mental health.   🎓 Course Highlights: Interactive Modules: Engage with dynamic video lessons, practical exercises, and real-life case studies that bring the principles of Efficiency Empowerment to life. Community Support: Join a vibrant community of like-minded individuals on a similar journey. Share insights, ask questions, and celebrate victories together. Lifetime Access: Enjoy unlimited access to course materials, updates, and additional resources. Revisit the content whenever you need a boost of inspiration or a refresher. Expert Guidance: Benefit from the expertise of industry leaders and productivity gurus who will share their insights and success stories.   ⏳ Don't let another day slip away without taking charge of your time and transforming your life. Join the Efficiency Empowerment online course today and embark on a journey towards a more purposeful, balanced, and fulfilling life! Course Curriculum Time Management Mastery Beginning Thoughts & Concepts 00:00 Getting To Know Yourself 00:00 Defining Your Goals 00:00 How Environment Effects Your Productivity 00:00 Developing Your Skills 00:00 Easy Tricks To Better Time Management 00:00 The People Around You Matter 00:00 Keys To Personal Time Management 00:00 Secrets To Managing The People Around You 00:00 Conclusion - Final Thoughts _ Ideas - 2 00:00

Efficiency Empowerment: Reclaim Your Time and Transform Your Life
Delivered Online On Demand1 hour 6 minutes
£25

Customer Experience Manager

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Customer Experience Manager
Delivered Online On Demand5 hours
£12

Change Management

4.5(3)

By Studyhub UK

In order to grow, every organisation must embrace change. Develop the skills and ability to manage the changes in your company with the Change Management course. This course will educate you on the vitals of change management making you a valuable asset to your organisation. The Change Management course is packed with valuable information. In this course, you will learn about the fundamentals of communication and stakeholder management. It will demonstrate the essentials of crisis management. From this training, you will be able to develop the core skills required for HR management, conflict management and performance management. The course will also include valuable lessons on project management and help you grasp the techniques of risk management. After completing the course, you will receive a certificate of achievement. This certificate will help you impress your current or future employers. So, join now and boost your career! Learning Outcomes Grasp the principles and methodologies that underpin effective change management. Understand the psychological and organizational dynamics of change on individuals and entities. Master communication strategies and stakeholder engagement crucial for successful transitions. Apply human resource management techniques to support individuals and teams through change. Navigate crises, conflicts, and attention management with resilience and strategic acumen. Why choose this Change Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Change Management course for? Aspiring change management professionals seeking expertise. Business leaders aiming to drive and navigate organizational change. Human resource practitioners involved in change initiatives. Project managers wanting to enhance change implementation skills. Individuals interested in crisis and conflict management in dynamic environments. Career path Change Management Consultant: £40,000 - £60,000 Organizational Development Manager: £45,000 - £70,000 Human Resource Director: £50,000 - £80,000 Project Manager: £40,000 - £65,000 Crisis Management Specialist: £35,000 - £55,000 Communication Strategist: £35,000 - £50,000 Prerequisites This Change Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Change Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Change Management Change Management 00:24:00 Module 02: Change and the Individual Change and the Individual 00:32:00 Module 03: Change and the Organisation Change and the Organisation 00:33:00 Module 04: Communication and Stakeholder Engagement Communication and Stakeholder Engagement 00:17:00 Module 05: Human Resource Management Human Resource Management 00:18:00 Module 06: Crisis Management Crisis Management 00:26:00 Module 07: Conflict Management Conflict Management 00:15:00 Module 08: Attention Management Attention Management 00:33:00 Module 09: Performance Management Performance Management 00:19:00 Module 10: Project Management Project Management 00:20:00 Module 11: Risk Assessment and Management Risk Assessment and Management 00:16:00 Module 12: Stress Management Stress Management 00:17:00

Change Management
Delivered Online On Demand4 hours 30 minutes
£10.99

Strategic Planning

By Compete High

🌟 Unlock Your Strategic Genius with Strategic Planning Course! 🌟 Are you ready to elevate your strategic thinking skills to unprecedented heights? Welcome to the world of Strategic Planning, where you'll master the art of charting courses, foreseeing opportunities, and steering your organization towards success!   🚀 Why Strategic Planning Matters? In today's dynamic business landscape, having a well-crafted strategy isn't just an advantage; it's a necessity for survival and growth. Strategic Planning empowers individuals and organizations to navigate uncertainties, capitalize on emerging trends, and stay ahead of the competition. Our Strategic Planning course provides you with the essential tools, frameworks, and insights needed to develop robust strategies that stand the test of time. Whether you're a seasoned executive, an aspiring entrepreneur, or a fresh graduate looking to make an impact, this course equips you with the strategic acumen to thrive in any professional environment.   🔍 What You'll Gain: Strategic Vision: Learn to envision the future landscape of your industry and craft strategies that position your organization for long-term success. Analytical Skills: Master the art of gathering, analyzing, and interpreting data to make informed strategic decisions. Risk Management: Identify potential risks and devise contingency plans to mitigate them effectively. Innovation and Adaptability: Embrace innovation and adaptability as core pillars of strategic planning, enabling you to seize new opportunities and navigate market disruptions. Effective Communication: Develop the ability to communicate your strategic vision persuasively and rally stakeholders behind your initiatives.   🎯 Who is this for? Our Strategic Planning course caters to professionals across industries who are committed to driving organizational growth and achieving strategic objectives. Whether you're a business leader, a project manager, or a consultant, this course equips you with the tools and insights needed to excel in your role. Executives and Business Leaders: Enhance your strategic leadership capabilities and steer your organization towards sustainable growth. Entrepreneurs: Develop a clear roadmap for your venture's success and gain a competitive edge in the market. Project Managers: Learn to align project objectives with broader organizational goals and navigate complexities with confidence. Consultants and Advisors: Offer strategic guidance and insights that add tangible value to your clients' businesses.   🚀 Career Path: A solid foundation in Strategic Planning opens doors to a myriad of exciting career opportunities across industries. Whether you aspire to climb the corporate ladder, launch your own venture, or carve out a niche as a strategic advisor, the skills you acquire in this course serve as invaluable assets throughout your professional journey. Strategic Planner/Analyst: Lead strategic initiatives, conduct market research, and provide actionable insights to drive business growth. Business Development Manager: Identify new opportunities, forge strategic partnerships, and expand market reach through targeted initiatives. Management Consultant: Offer strategic advice, conduct performance assessments, and guide organizations through periods of transformation and growth. Entrepreneur/Startup Founder: Develop a clear vision, devise scalable business models, and navigate market dynamics to build a thriving enterprise.   Don't just navigate the currents of change-set your course with purpose and precision. Enroll in our Strategic Planning course today and embark on a journey towards strategic excellence and unparalleled success! 🌟 Course Curriculum Module 1 Introduction to Strategic Planning Introduction to Strategic Planning 00:00 Module 2 Setting the Stage for Strategic Planning Setting the Stage for Strategic Planning 00:00 Module 3 Strategic Analysis Techniques Strategic Analysis Techniques 00:00 Module 4 Strategic Options Strategic Options 00:00 Module 5 Strategic Monitoring and Review Strategic Monitoring and Review 00:00 Module 6 Case Studies Case Studies 00:00 Module 7 Wrap-Up and Next Steps Wrap-Up and Next Steps 00:00

Strategic Planning
Delivered Online On Demand7 hours
£25