4843 Communication Skills courses in Wetherby delivered Online

Register on the Sales Support Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Sales Support Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Sales Support Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Sales Support Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 1: Introduction to Sales Introduction to Sales 00:24:00 Module 2: Sales Growth Sales Growth 00:24:00 Module 3: Sales Hypnosis Sales Hypnosis 00:21:00 Module 4: Sales Presentation Sales Presentation 00:19:00 Module 5: Sales and Marketing Sales and Marketing 00:27:00 Module 6: Leverage and Limitations Leverage and Limitations 00:18:00 Module 7: Communication Skills Communication Skills 00:21:00 Module 8: Sales Negotiations Sales Negotiations 00:29:00 Module 9: Dealing with Customers Dealing with Customers 00:28:00 Module 10: Handling Objections Handling Objections 00:19:00 Module 11: Tips and Tricks for Sale Tips and Tricks for Sale 00:19:00 Module 12: Business Telephone Skills Business Telephone Skills 00:20:00 Module 13: Time Management Time Management 00:36:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 15:Organisational Skills Organisational Skills 00:27:00 Module 16: Advanced Communication Skills Advanced Communication Skills 00:28:00 Mock Exam Mock Exam- Sales Support Administrator 00:20:00 Final Exam Final Exam- Sales Support Administrator 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Conveyancing will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this course will help you keep ahead of the pack. The course incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Conveyancing course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Conveyancing- Online Diploma Course Course 02: Paralegal Course 03: Property Law and Legislation Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Contract Manager Diploma Course 06: Estate Agent & Property Management Course 07: Construction Industry Scheme (CIS) Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Customer Service Training Complete Diploma Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Conveyancing Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: Conveyancing- Online Diploma Course Introduction Key Conveyancing Fundamentals Property Law & Conveyancing Practice Land Registry Updates and Law Law of Contract Landlord and Tenant Standard Transactions Understanding Accounting Procedures Preparing Legal Documents Taxation Issues for Conveyancers Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Property Law and Legislation Introduction to Property Law Land Law Principles- Rights and Interests Registered and Unregistered Land Ownership and Possession of the Property Co-Ownership in Property Leases and Bailment Property Law: License The Mortgage Law Insurance for Property Maintenance Proprietary Estoppel (Property Rights) Security Interests in Property Course 04: Understanding Wills and Probate Laws - Level 2 An Introduction to Estate and Wills Making a Will Trusts and Dispositions Intestacy Probate Correcting Errors in a Will Revocation of Wills Power of Attorney Course 05: Contract Manager Diploma Introduction to Contract Management Classification of Contracts Contract Lifecycle - Understanding The Stages Principles of English Contract Law Contract Management Plan & Efficiency Contract Manager's Roles, Responsibilities & Career Opportunities Risks, Disputes & Supplier Relation In Contract Management Negotiation, Variation & Changes in Contract Management Contract Management Process Evaluation & KPI Contract Review, Challenges and Future Course 06: Estate Agent & Property Management **Estate Agent** Estate Agent: An Introduction Different Types of Estate Agents Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiating as Estate Agent Selling Property: Finding the Buyers Letting Property Technology for Estate Agents Regulation of Estate Agents **Property Management** Introduction to Property Management The Role and Responsibilities of a Property Manager Listing Properties and Marketing The Letting Process and Tenancy Agreement The Property Management Process Keeping Tenants Long Term Regulations of Property Management Changes in the UK Property Market: An Opportunity Course 07: Construction Industry Scheme (CIS) Construction Industry Scheme (CIS) Coverage of the Scheme Contractors and Registration for the Scheme Verification Process The CIS Returns Record Keeping and CIS Certificates Penalties Involved in CIS Miscellaneous Information Course 08: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 09: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 10: Customer Service Training Complete Diploma Who We Are and What We Do Establishing Your Attitude Identifying and Addressing Customer Needs Generating Return Business In-Person Customer Service Giving Customer Service over the Phone Providing Electronic Customer Service Recovering Difficult Customers Understanding When to Escalate Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Conveyancing Training bundle. Requirements This Conveyancing Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Conveyancing- Online Diploma Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Fall into Savings. Enjoy the biggest price fall this Holiday! Give a compliment to your career and take it to the next level. This Payroll, Employment Law & Business Administration bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Payroll, Employment Law & Business Administration programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Payroll, Employment Law & Business Administration course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Payroll, Employment Law & Business Administration Bundle Consists of the following Premium courses: Course 01: Payroll Management Course Course 02: Introduction to Accounting Course 03: Accounting and Tax Course 04: Xero Projects & Job Costing Course 05: Employment Law Level 3 Course 06: Certificate in Anti Money Laundering (AML) Course 07: Financial Analysis Course 08: Data Analysis in Microsoft Excel Complete Training Course 09: Business Administration Level 3 Course 10: Decision Making Course 11: Effective Communication Skills Diploma Enrol now in Payroll, Employment Law & Business Administration to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 02: Introduction to Accounting Section 01: Accounting Fundamental Lecture-1. What is Financial Accounting Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules Lecture-3. Financial Accounting Process and Financial Statements Generates Lecture-4. Basic Accounting Equation and Four Financial Statements Lecture-5. Define Chart of Accounts and Classify the accounts Lecture-6. External and Internal Transactions with companies Lecture-7. Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8. What are Major Accounting Policies need to be decided by companies Lecture-9. Depreciation Policies Lecture-10. Operational Fixed Asset Controls Lecture-11. Inventory Accounting and Controls Lecture-12. Revenue Accounting and Controls Course 03: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 04: Xero Projects & Job Costing Module 01: Introduction Module 02: Getting Started Module 03: Setting up Staff Module 04: Small Project Example Module 05: Quotes Module 06: Products & Services Module 07: Invoicing Module 08: Reporting Module 09: Bigger Project Example Module 10: Projects and Profit & Loss Module 11: Thank You Course 05: Employment Law Level 3 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 06: Certificate in Anti Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 07: Financial Analysis Module 01: Introduction Module 02: Profitability Module 03: Return Ratio Module 04: Liquidity Ratio Module 05: Operational Analysis Module 06: Detecting Manipulation Course 08: Data Analysis in Microsoft Excel Complete Training Module 01: Modifying a Worksheet Module 02: Working with Lists Module 03: Analyzing Data Module 04: Visualizing Data with Charts Module 05: Using PivotTables and PivotCharts Module 06: Working with Multiple Worksheets and Workbooks Module 07: Using Lookup Functions and Formula Auditing Module 08:Automating Workbook Functionality Module 09:Creating Sparklines and Mapping Data Module 10:Forecasting Data Course 09: Business Administration Level 3 Module 01: Representing Your Boss and Company Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Effective Planning and Scheduling Course 10: Decision Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphics Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Payroll, Employment Law & Business Administration bundle. Requirements This Payroll, Employment Law & Business Administration course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Payroll Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Hone your operational leadership skills and ensure a streamlined business process to increase productivity. Gain mastery of Negotiation Techniques, Supply Chain Management.

🌟 Unleash the Power of Your Voice with 'Voice Amplified: Crafting Impactful Messages'! 🎤   Are you ready to captivate, influence, and inspire through the sheer strength of your words? Welcome to a transformative online course designed to amplify your voice and craft compelling messages that resonate deeply with your audience.   🔊 Elevate Your Communication Skills: In today's fast-paced world, effective communication is key. Whether you're a professional seeking to enhance your public speaking prowess, an aspiring influencer, or someone eager to connect more profoundly with others, this course is your gateway to mastering the art of impactful messaging.   🎯 What You'll Learn: ✨ Techniques to articulate your thoughts with clarity and conviction. ✨ Strategies to infuse emotion and authenticity into your messages. ✨ Crafting narratives that engage, persuade, and leave a lasting impact. ✨ Tools for commanding attention and maintaining audience engagement. ✨ Overcoming stage fright and honing your unique voice to inspire action.   🚀 Why Choose 'Voice Amplified'? ️ Expert Guidance: Learn from industry-leading communication specialists with a wealth of experience. ️ Interactive Modules: Engaging lessons, practical exercises, and real-world examples to reinforce learning. ️ Personalized Feedback: Receive constructive feedback tailored to enhance your unique communication style. ️ Lifetime Access: Access course materials anytime, anywhere, and revisit the content as often as needed.   🌟 Join Thousands of Satisfied Students: Our alumni have transformed their communication skills, delivering impactful presentations, nailing job interviews, and captivating audiences across various platforms.   🎁 Limited-Time Offer: Enroll now and embark on this transformative journey at a special introductory price! Don't miss the chance to amplify your voice and make a lasting impression.   Ready to craft messages that resonate and inspire change? Enroll in 'Voice Amplified: Crafting Impactful Messages' today and start your journey toward becoming a master communicator Course Curriculum INTRODUCTION Introduction - Your Message Matters 00:00 THE 7 KEYS TO YOUR MESSAGE MESSAGE-Your Message Matters 00:00 AUDENCE- Your Message Matters 00:00 GET TRAINED - Your Message Matters 00:00 TRANSFORMATION - Your Message Matters 00:00 ELEVATE - Your Message Matters 00:00 REVENUE - Your Message Matters 00:00 STORIES - Your Message Matters 00:00

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,227 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Soft Skills and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Soft Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Soft Skills course that will enhance your skills and prepare you for the competitive job market. Also, our Soft Skills experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Soft Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Soft Skills Bundle Consists of the following Premium courses: Course 01: Diploma in Becoming Career Smart Course 02: Leadership & Management Diploma Course 03: Personal and Networking Skills Course 04: Business English Perfection Course Course 05: Business Writing Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Effective Communication Skills Course 09:Team Management Course 10: Decision Making and Critical Thinking Course 11: Interpersonal Skills in Management Course 12: Public Speaking and Presentation Skill Course Course 13: Workplace Professionalism and boundaries - Level 2 Course 14: Career Journey in 2021 and Beyond Benefits you'll get choosing Apex Learning for this Soft Skills: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Soft Skills Bundle Course 01: Diploma in Becoming Career Smart Understanding the Talk Getting Prepared to Make the Call Creative Openings Making Your Pitch Handling Objections Sealing the Deal Following Up Setting Goals Managing Your Data Using a Prospect Board Course 02: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Improving Management and Leadership Performance High Performance Teams Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Soft Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Soft Skills is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

***Limited Time Exclusive Bundle*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Certificate in Compliance and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Certificate in Compliance bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Certificate in Compliance course that will enhance your skills and prepare you for the competitive job market. Also, our Certificate in Compliance experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Certificate in Compliance, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Certificate in Compliance Bundle Consists of the following Premium courses: Course 01: Training of Compliance Officer Level 3 Course 02: Paralegal Course 03: Corporate Risk And Crisis Management Course 04: Payroll Administrator and UK Payroll System Training Course 05: Employment Law Level 3 Course 06: Contract Law UK Level 3 Course 07: Quality Management Course 08: Workplace Confidentiality Course 09: GDPR Data Protection Level 5 Course 10: Internal Audit Training Diploma Course 11: Financial Investigator Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 13: Effective Communication Skills Course 14: Workplace Safety Course Benefits you'll get choosing Apex Learning for this Certificate in Compliance: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of the Bundle Course 01: Training of Compliance Officer Level 3 Introduction Compliance Management System Basic Elements of Effective Compliance Compliance Audit Compliance and Ethics Introduction to Risk and Basic Risk Types Further Risk Types Introduction to Risk Management Risk Management Process Risk Assessment and Risk Treatment Types of Risk Management Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Corporate Risk And Crisis Management Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 04: Payroll Administrator and UK Payroll System Training Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 05: Employment Law Level 3 Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 06: Contract Law UK Level 3 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 07: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 08: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 09: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 10: Internal Audit Training Diploma Auditing as a Form of Assurance Internal Audit Procedures Technology-based Internal Audit Internal Control and Control Risk Audit Interviews Reporting Audit Outcome UK Internal Audit Standards Career as an Auditor Course 11: Financial Investigator Introduction to Financial Investigator Introduction to Financial Investigation Characteristics of Financial Crimes Categories of Financial Crimes Financial Crime Response Plan Collecting, Preserving and Gathering Evidence Laws against Financial Fraud Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 13: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 14: Workplace Safety Course Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Certificate in Compliance bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Certificate in Compliance is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

The Mentee and Mentor course provides a comprehensive understanding of coaching and mentoring processes. Participants will explore the art of matching mentors and mentees, effective communication skills, ethical aspects, and various coaching and mentoring models. The course focuses on personal and management skills development for both mentors and mentees. Learning Outcomes: Gain an introduction to coaching and mentoring and their significance in personal and professional growth. Understand the step-by-step process of mentoring, from initiation to successful conclusion. Learn how to match mentors and mentees effectively based on goals and personalities. Discover strategies for making mentoring relationships productive and beneficial for both parties. Explore the ethical considerations and responsibilities associated with coaching and mentoring. Study various coaching and mentoring models to apply the most suitable approach in different contexts. Develop effective communication skills crucial for fostering meaningful mentoring relationships. Enhance personal skills and management abilities for mentors and mentees alike. Why buy this Mentee and Mentor? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Mentee and Mentor there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals interested in enhancing their coaching and mentoring skills. Managers and leaders aiming to establish effective mentorship programs within their organizations. Individuals seeking to become mentors to guide and support others' personal and professional growth. Those looking for guidance and support in their personal and career development journey. Prerequisites This Mentee and Mentor does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Mentee and Mentor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Mentor: Provide guidance, advice, and support to individuals seeking personal or professional development. Manager or Leader: Develop and implement effective mentoring programs within your organization. Human Resources Professional: Facilitate mentoring relationships and programs to foster employee growth. Career Coach: Help individuals navigate their career paths and make informed decisions. Personal Development Consultant: Support individuals in their personal growth journey through coaching and mentoring. Course Curriculum Module 01: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:25:00 Module 02: The Process of Mentoring The Process of Mentoring 00:30:00 Module 03: Matching Mentors and Mentee Matching Mentors and Mentee 00:18:00 Module 04: Making Mentoring Work for You Making Mentoring Work for You 00:30:00 Module 05: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:31:00 Module 06: Coaching and Mentoring Models (Part 01) Coaching and Mentoring Models (Part 01) 00:33:00 Module 07: Coaching and Mentoring Models (Part 02) Coaching and Mentoring Models (Part 02) 00:31:00 Module 08: Effective Communication Skills for Mentoring Effective Communication Skills for Mentoring 00:36:00 Module 09: Personal Skills Personal Skills 00:27:00 Module 10: Management Skills Management Skills 00:24:00 Assignment Assignment - Mentee and Mentor 00:00:00

This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. Why Choose Life Coaching Course from Us? Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Life Coaching. This Course developed by industry experts. Life Coaching MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Course Included*** Main Course: Life Coaching Course **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Life Coaching course is open to candidates with no prior expert experience from all backgrounds. This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Requirements There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included