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Furthermore, to help you showcase your expertise in Administration, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: Performance Management Course 06: Quality Management Course 07: Conflict Management Course 08: People Management Skills Level 3 Course 09: Online Meeting Management Course 10: Email Writing Training Course 11: Cross-Cultural Awareness Training Course 12: GDPR Data Protection Level 5 Course 13: Level 2 Microsoft Office Essentials Course 14: Effective Communication Skills Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Email Writing Training Module 1- E-Mail Communications Module 2- Fundamentals of Writing Effective E-mails Module 3- Manage Your E-mail Module 4- Writing Styles and Tone Module 5- Additional Tips for Writing Effective E-Mail Module 6- Exercise Caution Course 10: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 11: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 12: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 13: Functional Skills IT Introduction Information Technology Components of IT Hardware Operating System Application/Software Networking Security Traffic Flow & Enterprise Level IT Components Storage Database Virtualisation & Cloud Management & Other IT Jobs Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this course expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Business Administration Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
🚀 Introduction to Coaching Course: Unlock Your Coaching Potential! 🌟 Discover the art of coaching with our CPD Accredited 'Introduction to Coaching' course. 🎓 Gain insights into the GROW Model, motivation techniques, and advanced questioning skills. Ideal for aspiring coaches and professionals seeking career development.
In a world where digital communication is paramount, the ability to type efficiently is not just a skill but a necessity. Picture this: a scenario in the bustling streets of London, deadlines looming, and a crucial email to be sent. Yet, the relentless struggle with slow typing hinders productivity. Our "Touch Typing" course emerges as the solution to this common challenge, addressing the need for speed, precision, and fluency in typing. Elevate your communication game with our comprehensive curriculum that not only fine-tunes your typing prowess but also hones essential language skills for effective written communication. Learning Outcomes Upon completion of this Touch Typing bundle, you should be able to: Boost typing speed and accuracy for enhanced productivity. Master English spelling, punctuation, grammar, and pronunciation. Craft compelling copy with the Advanced Diploma in Copywriting. Perfect the art of Copyediting & Proofreading for error-free content. Unleash your creativity with the Creative Writing Complete Course. Develop precise and effective business communication skills. Unlock the power of efficient typing through our meticulously designed modules, ranging from mastering the basics in "Touch Typing Essentials" to polishing your linguistic finesse in "Creative Writing Complete Course." With a strategic blend of practical exercises and insightful theory, this course goes beyond the keyboard, cultivating a holistic approach to written communication. Elevate your professional communication game and navigate the digital landscape with confidence, armed with the skills honed in our Touch Typing course. This Touch Typing Bundle Consists of the following Premium courses: Course 01: Touch Typing Essentials Course 02: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 03: Advanced Diploma in Copywriting Course 04: Copyediting & Proofreading Course 05: Creative Writing Complete Course Course 06: Business Writing Course 07: Email Writing Training Course 08: Document Control Course 09: Time Management Course 10: Level 2 Microsoft Office Essentials Course 11: MS Word Diploma CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance typing efficiency. Individuals aiming to improve written communication skills. Those aspiring to excel in creative and business writing. Anyone desiring mastery in document control and email writing. Individuals eager to manage time effectively for increased productivity. Students and professionals aiming to boost Microsoft Office proficiency. Requirements No requirements to enrol this Touch Typing Essentials course. Career path Administrative Assistant - £25,000 to £30,000 per annum Content Writer - £25,000 to £35,000 per annum Copywriter - £30,000 to £40,000 per annum Proofreader - £25,000 to £35,000 per annum Office Manager - £30,000 to £40,000 per annum Data Entry Clerk - £20,000 to £25,000 per annum Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Touch Typing Essentials) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
In the ever-evolving landscape of human resources, staying ahead is not just an advantage; it's a necessity. Picture this: a recent construction hazard in the UK underscored the critical importance of robust recruitment and interview skills. As industries grapple with unforeseen challenges, there's a pressing need for HR professionals equipped with the right expertise. Our "Recruitment and Interview Skills for HR" course is meticulously designed to transform you into a recruitment virtuoso, arming you with an arsenal of strategic techniques and motivational interviewing prowess. Learning Outcomes: Upon completion of this Recruitment and Interview Skills for HR bundle, you should be able to: Navigate intricate recruitment processes with strategic finesse. Conduct motivational interviews for enhanced candidate engagement. Embrace virtual interviewing techniques tailored for HR professionals. Master payroll management and HR at an advanced level. Hone effective communication skills to foster workplace harmony. Demonstrate prowess in conflict resolution and efficient time management. Unlock the secrets to effective employee hiring, termination finesse, and delve into the nuances of virtual interviewing for the digital age. Elevate your management acumen with HR Management and Payroll Management diplomas, while mastering the art of conflict resolution and honing time management skills. We've curated a powerhouse curriculum, capped off with a diploma in effective communication, ensuring you become an indispensable asset in the realm of HR. Embrace a transformative learning journey that not only addresses industry needs but propels your career to new heights. This Recruitment and Interview Skills for HR Bundle Consists of the following Premium courses: Course 01: Recruitment Officer Diploma Course 02: Strategies & Skills for Recruitment Course 03: Employee Hiring and Termination Training Course 04: Motivational Interviewing Course 05: Virtual Interviewing for HR Course 06: HR Management Level 3 Course 07: Payroll Management - Diploma Course 08: Effective Communication Skills Diploma Course 09: People Management Skills Level 3 Course 10: Time Management Course 11: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking advanced recruitment skills. Managers aiming to enhance their people management expertise. Individuals aspiring to master virtual interviewing techniques. Those keen on elevating their conflict resolution capabilities. Professionals desiring proficiency in effective communication. Anyone looking to advance their career in HR management. Requirements No requirements to enrol this Recruitment and Interview Skills for HR course. Career path Recruitment Officer: £30,000 - £40,000 per annum HR Manager: £40,000 - £50,000 per annum Payroll Manager: £35,000 - £45,000 per annum Employee Relations Specialist: £35,000 - £45,000 per annum Talent Acquisition Specialist: £30,000 - £40,000 per annum Training and Development Coordinator: £25,000 - £35,000 per annum Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Officer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys
This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.
Business Writing Skill: Business Writing Skill Online Despite the fact that Business Writing Skill: Business Writing Skill is an essential component of communication, most people find it challenging. As more people communicate via email and text messaging, writing and communication skills have deteriorated. You will gain a thorough understanding of typical spelling and grammar errors in business writing through this Business Writing Skill: Business Writing Skill course on business writing. With an online-capable device, you can access our Business Writing Skill: Business Writing Skill course from any location and study at a pace that works for you. With this Business Writing Skill course, you can stand out from the competition and prepare for the job you want. Enrol in this Business Writing Skill: Business Writing Skill today and start learning! Main Course: Business Writing Skill Free Courses Course 01: Level 5 Report Writing Course 02: Minute Taking [ Note: Free PDF certificate as soon as completing the Business Writing Skill: Business Writing Skill course] Business Writing Skill: Business Writing Skill Online This Business Writing Skill: Business Writing Skill course consists of 11 modules. Assessment Method of Business Writing Skill: Business Writing Skill Course After completing Business Writing Skill: Business Writing Skill Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Business Writing Skill: Business Writing Skill Course After completing the Business Writing Skill: Business Writing Skill Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Writing Skill: Business Writing Skill Online This Business Writing Skill: Business Writing Skill course is designed for anyone who is passionate and ambitious about Business Writing. Requirements Business Writing Skill: Business Writing Skill Online To enrol in this Business Writing Skill: Business Writing Skill Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Writing Skill: Business Writing Skill Course. Be energetic and self-motivated to complete our Business Writing Skill: Business Writing Skill Course. Basic computer Skill is required to complete our Business Writing Skill: Business Writing Skill Course. If you want to enrol in our Business Writing Skill: Business Writing Skill Course, you must be at least 15 years old. Career path Business Writing Skill: Business Writing Skill Online