Begin your exploration into the realm of 'Performance Coaching' with our expertly designed course. Across thirteen engaging modules, this curriculum introduces learners to the core concepts and advanced strategies in performance coaching. The journey starts with an introduction to the fundamental aspects of this field, laying a strong base for subsequent learning. Progressing through the course, participants gain insights into the nuances of the coach-client relationship, various coaching and mentoring models, and the ethical considerations vital in this profession. Essential skills like effective communication, personal, management, and organisational skills are thoroughly covered, equipping learners with a well-rounded skill set. The course culminates with advanced topics including the intricacies of Neuro-Linguistic Programming (NLP), the relationship between stress and performance, and practical guidance on establishing oneself as a professional coach. Learning Outcomes Acquire an in-depth understanding of the foundational principles of performance coaching. Develop the ability to build and maintain productive coach-client relationships. Master various coaching and mentoring models, applying them effectively in diverse scenarios. Gain proficiency in essential skills such as communication, personal and organisational management. Learn to apply NLP techniques and understand the dynamics of stress in enhancing performance. Why choose this Performance Coaching course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Performance Coaching course for? Individuals aspiring to become professional performance coaches. Managers and leaders seeking to enhance their coaching skills. Professionals in human resources aiming to improve employee performance. Educators and trainers looking to incorporate coaching techniques into their practice. Anyone interested in personal development and improving their coaching ability. Career path Performance Coach: £30,000 - £60,000 Human Resources Manager: £35,000 - £70,000 Corporate Trainer: £25,000 - £50,000 Leadership Development Specialist: £40,000 - £75,000 Organisational Development Consultant: £45,000 - £80,000 Life Coach: £25,000 - £55,000 Prerequisites This Performance Coaching does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:15:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Effective Communication Skill Effective Communication Skill 00:23:00 Module 06: Personal Skills Personal Skills 00:22:00 Module 07: Management Skills Management Skills 00:25:00 Module 08: Organisational Skills Organisational Skills 00:22:00 Module 09: Motivation and Mindset Motivation and Mindset 00:24:00 Module 10: Key Themes of NLP Key Themes of NLP 00:21:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Performance Coaching 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Phone-Based Customer Service Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Phone-Based Customer Service Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Phone-Based Customer Service Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Phone-Based Customer Service Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Phone-Based Customer Service? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phone-Based Customer Service there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Phone-Based Customer Service course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Phone-Based Customer Service does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phone-Based Customer Service was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Phone-Based Customer Service is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 05: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 06: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 07: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 08: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 09: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Mock Exam Mock Exam - Phone-Based Customer Service 00:20:00 Final Exam Final Exam - Phone-Based Customer Service 00:20:00
Unleash the potential within you with the remarkable course titled 'Unleash Your Confidence & Become Unstoppable - Confidence'. Dive deep into the essence of self-belief, exploring the pivotal elements that form the foundation of unwavering confidence. From understanding the psychology of self-worth and self-image to mastering the art of effective communication in social scenarios, this comprehensive curriculum is your ticket to exude confidence in every walk of life. Whether you're aiming to thrive in social interactions, set crystal-clear goals, or simply elevate your overall life perspective, this course covers it all, ensuring you emerge more self-assured than ever. Learning Outcomes Understand and harness the power of core confidence principles including self-worth and beliefs. Develop effective communication strategies, ensuring confident social interactions. Transform challenges into opportunities using positive focus and mental imagery techniques. Establish a profound vision and purpose, setting the stage for lifelong confidence. Gain actionable insights on transcending personal limitations and stepping out of comfort zones. Why buy this Unleash Your Confidence & Become Unstoppable - Confidence course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Unleash Your Confidence & Become Unstoppable - Confidence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Unleash Your Confidence & Become Unstoppable - Confidence course for? Individuals seeking to enhance their self-belief and self-image. Those aiming to communicate more effectively in diverse social scenarios. Aspirants wishing to transform challenges into growth opportunities. Visionaries keen on setting and achieving purpose-driven goals. Anyone eager to lead a life defined by confidence and assertiveness. Prerequisites This Unleash Your Confidence & Become Unstoppable - Confidence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Unleash Your Confidence & Become Unstoppable - Confidence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Confidence Coach: £30,000 - £50,000 Communication Specialist: £35,000 - £55,000 Personal Development Trainer: £28,000 - £48,000 Life Coach: £30,000 - £60,000 Assertiveness Trainer: £32,000 - £52,000 Motivational Speaker: £40,000 - £80,000 Course Curriculum Unleash Your Core Confidence WELCOME + WHAT WILL YOU LEARN 00:08:00 WHY MOST PEOPLE DON'T BECOME CONFIDENT 00:03:00 YOUR R A S 00:05:00 POSITIVE FOCUS AND MENTAL PICUTRES- CONFIDENT SELF 00:06:00 POSITIVE FOCUS AND MENTAL PICUTRES- PROBLMES INTO OPPORTUNTIES 00:03:00 POSITIVE FOCUS AND MENTAL PICUTRES- PROBLMES INTO OPPORTUNTIES 00:03:00 SELF WORTH 00:09:00 SELF IMAGE 00:07:00 YOUR BELIEFS 00:07:00 YOUR VALUES 00:03:00 YOUR MOVIE 00:04:00 5 HACKS TO BOOST YOUR CONFIDENCE INSTANTLY 00:05:00 POSITIVE EMOTIONS 00:02:00 Confidence in Social Interactions SOCIAL CONFIDENCE AND SOCIAL COMFORT 00:10:00 COMMUNICATE WITH CONFIDENCE 00:10:00 APPROACH MORE PEOPLE 00:06:00 POSITIVE SOLCIAL VALUE 00:07:00 DEAL WITH CONFLICTS 00:07:00 ASSERTIVENESS 00:10:00 APPROVAL SEEKING COMPARISON WITH OTHER PEOPLE 00:07:00 Confidence in Goals, Confidence in New Skills & Confidence in Life VISION AND PURPOSE 00:09:00 CONFIDENCE MINDSET 00:09:00 3PS TO BECOME CONFIDENT 00:03:00 FEAR 00:14:00 YOUR OWN LIMITATIONS 00:06:00 VISUALIZE 00:06:00 COMFORT ZONE + TAKING ACTION 00:06:00
Course Description Get instant knowledge from this bite-sized Canine Communication: Part 1 course. This course is very short and you can complete it within a very short time. In this Canine Communication: Part 1 course you will get fundamental ideas of canine communication, the key understanding of canine intelligence, the importance of socialisation and so on. Enrol in this course today and start your instant first step towards learning about canine evolution. Learn faster for instant implementation. Learning outcome Familiarise with canine evolution Understand canine intelligence Gain in-depth knowledge of canine communication Deepen your understanding of the importance of socialisation Learn about canine psychology Requirement Our Canine Communication: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Canine Communication: Part 1 Module 02: Introduction to Canine Intelligence 00:12:00 Module 03: The Importance of Socialisation 00:40:00 Module 04: Canine Communication 00:41:00 Module 05: Canine Psychology 00:17:00 Assignment Assignment - Canine Communication: Part 1 00:00:00
Course Description Get instant knowledge from this bite-sized Social Inclusion Officer: Part 2 course. This course is very short and you can complete it within a very short time. In this Social Inclusion Officer: Part 2 course you will get fundamental ideas of social inclusion, the key understanding of the promotion of social inclusion, policy suggestions and so on. Enrol in this course today and start your instant first step towards learning about social inclusion and mental health. Learn faster for instant implementation. Learning outcome Understand social inclusion and mental health Gain in-depth knowledge of the nature of communication Deepen your understanding of the promotion of social inclusion Gain an excellent understanding of policy suggestions and recommendations How Much Do Chief Diversity Officers Earn? Senior - £46,000(Appx.) Average - £30,000(Appx.) Starting - £20,000(Appx.) Requirement Our Social Inclusion Officer: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Social Inclusion Officer: Part 2 Module 02: The Nature of Communication 00:15:00 Module 03: The Promotion of Social inclusion 00:15:00 Module 04: Policy Suggestions and Recommendations 00:10:00 Assignment Assignment - Social Inclusion Officer: Part 2 00:00:00
Course Description Get instant knowledge from this bite-sized Admin, Secretarial and Personal Assistant Part - 2 course. This course is very short and you can complete it within a very short time. In this Admin, Secretarial and Personal Assistant Part - 2 course you will get fundamental ideas of personal assistant, the key understanding of time management, body language and so on. Enrol in this course today and start your instant first step towards learning about business writing. Learn faster for instant implementation. Learning Outcome Familiarise with business writing Understand time management Gain in-depth knowledge of body language and effective communication Deepen your understanding of meeting management How Much Do Admin Assistants Earn? Senior - £42,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our Admin, Secretarial and Personal Assistant Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Admin, Secretarial and Personal Assistant Part - 2 Business Writing 00:40:00 Time Management 00:35:00 Body Language and Effective Communication 01:22:00 Meeting Management 01:24:00 Assignment Assignment - Admin, Secretarial and Personal Assistant Part - 2 00:00:00
Course Description Enrich your knowledge from the bite-sized Human Behaviour Fundamentals course. In this course, you will learn the basics of human behaviour and psychology. The course will discuss the evolutionary perspective of human behaviour in detail. You will be able to enrich your knowledge of Neuro-Linguistic Programming from the easy to follow modules. Here, you will also study the fundamentals of learning and conditioning. Enrol in this Human Behaviour Fundamentals course to prepare for a career in the relevant industry. Learning Outcomes Learn the fundamentals of human behaviour Understand the process of learning and conditioning Familiarise with the steps of Neuro-Linguistic Programming Enrich your knowledge of language and communication How Much Do Psychologists Earn? Senior - £59,000(Apprx.) Mid Career - £36,000(Apprx.) Starting - £22,000(Apprx.) Requirements Our Human Behaviour Fundamentals is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Human Behaviour Fundamentals Module 01: Human Behaviour and Basic Psychological Process 00:21:00 Module 02: Evolutionary Perspective of Human Behaviour 00:23:00 Module 03: Learning and Conditioning 00:21:00 Module 04: Language and Communication 00:27:00 Module 05: Neuro-Linguistic Programming (NLP) 00:22:00 Assignment Assignment - Human Behaviour Fundamentals 00:00:00
Overview Get instant knowledge from this bite sized Retail Management Part -2 (Customer Centered Retailing) course. This course is very short and you can complete it within a very short time. This Retail Management Part -2 (Customer Centered Retailing) course will get in depth ideas of customer management in retail business. You will learn communication techniques, customer behaviour, customer targeting techniques and more. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation. Learning Outcome Key techniques of customer communication Key strategies of sales process Learn how to deal with customers effectively Learn about consumer right act How Much Retail Manager Earn Senior - £34,000(Appx.) Mid Career - £31,000(Appx.) Starting - £28,ooo(Appx.) Requirements Our Retail Management Part-2 (Customer-Centered Retailing) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Part - 2 (Customer-Centered Retailing) Module 01: The Importance of Communicating with Customers 00:18:00 Module 02: Importance of Consumer Behaviour 00:12:00 Module 03: Taking Trends and Targeting Customers Effectively 00:11:00 Module 04: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Part-2 (Customer-Centered Retailing) 00:00:00
Overview Get instant knowledge from this bite sized Retail Management Part-3 (Advanced) course. This course is very short and you can complete it within a very short time. This Retail Management Part - 3 ( Advance) course you will get advanced ideas and knowledge of retail retail management. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation. Learning Outcome Key techniques of customer communication Key strategies of sales process Learn how to deal with customers effectively Learn about consumer right act How Much Retail Manager Earn Senior - £34,000(Appx.) Mid Career - £31,000(Appx.) Starting - £28,ooo(Appx.) Requirements Our Retail Management Part-3 (Advanced) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Part-3 (Advanced) Module 01: Negotiate the Right Deal with Suppliers 00:12:00 Module 02: Management Skills for Leading Your Team 00:17:00 Module 03: Selling in Multiple Channels 00:21:00 Module 04: Retail Brand Management 00:16:00 Module 05: Develop Store Security Procedures 00:16:00 Module 06: Health & Safety for Retail Stores 00:21:00 Assignment Assignment - Retail Management Part-3 (Advanced) 00:00:00
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! According to recent statistics, the IT sector is one of the fastest-growing industries in the UK, and it shows no signs of slowing down. As technology continues to transform the way we live and work, there is an ever-increasing demand for skilled IT professionals who can keep up with the pace of change. If you're looking to enter this exciting field or advance your existing IT skills, our Essential IT Training course is the perfect starting point. Our comprehensive Essential IT Training course covers everything from the basics of information technology (IT) to more advanced topics such as project management and database storage. You'll learn how to use word processing, presentation, and spreadsheet software, and gain valuable insights into communication and network technologies. In addition, you'll develop future skills that are essential for success in the fast-paced world of IT. By the end of this Essential IT Training, you'll have a solid foundation in IT and be able to navigate the latest software with ease. You'll also have the skills to manage IT projects, work with databases, and communicate effectively in a technology-driven environment. Whether you're just starting out or looking to advance your career, our Essential IT Training course will provide you with the skills you need to succeed. After this Essential IT Training, you will be able to learn: Understand the importance of IT in today's world. Develop essential skills in word processing, presentation, and spreadsheet software. Learn how to store and manage data effectively using databases. Develop communication and network skills essential for working in the IT industry. Learn about project management in an IT context. Gain future skills that are essential for success in the fast-paced world of IT. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this IT Training Course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: Introduction: A Transforming Technology Toward A Brave New World Attitudes And Phobias Technology As Progress Critical Approaches To Technology What Is Information? What Is Information Technology? Characteristics Of Information Technology Module 02: Importance Of Information Technology The Use Of Information Technology Business Information Technology Use In Organisations Benefits Of The Use Of Information Technology In Business Information Technology Use In Education Information Technology In Health Module 03: Communication And Network Types Of Communication Communication Systems Communication Channels Wireless Connections Connection Devices Data Transmission Mobile Internet Networks Network Types Module 04: Future Skills Required In Information Technology Future Trends Drivers Impact On Employment And Skills Short /Immediate Issues And The Impact On Skills Medium Term Issues And The Impact On Skills Long Term Issues And The Impact On Skills Module 05: Technology As A Foundation Skill Area The Development And Impact Of Technology Culture Schooling A New Learning Environment Using Information Technology An Integrated Approach Information Technology Literacy Outcomes Enhancing Classrooms With Information Technology Module 06: Word Processing Software History Of Word Processing Standard Features Of Word Processors Full-Featured Word Processors Introduction To Microsoft Office Scrolling A Document Moving The Insertion Pointer Moving In Small Increments (Basic Arrow Keys) Getting Lost And Going Back Editing Text Deleting Stuff Splitting And Joining Mistakes? Mistakes? Undo Them With Haste Module 07: Presentation Software Starting And Exiting PowerPoint Understanding The Screen Elements Working With The Ribbon Working With Collapsible Tab Groups Working With Backstage View Changing The View Normal View Notes Page View Zooming In And Out Enabling Optional Display Elements Gridlines Opening A New Display Window Using The Help System Using PowerPoint Support Resources Understanding Product Activation Adjusting Privacy Settings Module 08: Creating And Editing Spreadsheet (Part 1: The Basics Of Spreadsheets) Typing Data Into A Single Cell Typing Data In Multiple Cells Typing In Sequences With Autofill Formatting Numbers And Labels Formatting Numbers Displaying Negative Numbers Formatting Decimal Numbers Formatting Cells Formatting Fonts And Text Styles Formatting With Colour Adding Borders Module 09: Creating And Editing Spreadsheet (Part 2: Navigation And Edit) Navigating A Spreadsheet Using The Keyboard To Move Around A Spreadsheet Naming Cells Searching A Spreadsheet Searching For Formulas Editing A Spreadsheet Changing The Size Of Rows And Columns With The Mouse Typing The Size Of Rows And Columns Adding And Deleting Rows And Columns Adding Sheets Renaming Sheets Rearranging Sheets Clearing Data Printing Workbooks Adding A Header Or Footer Printing Gridlines Defining A Print Area Inserting And Removing Page Breaks Printing Row And Column Headings Defining Printing Margins Defining Paper Orientation And Size Printing In Excel Module 10: Storing Database Database Basics Designing A Database Editing And Modifying A Database Adding And Deleting A Field Defining The Type And Size Of A Field Typing Data Into A Database Using Datasheet View Using Form View Creating A Form Editing A Form Adding A Field Closing And Saving A Database Exiting Access Module 11: Information Technology Project Management Introduction To Project Management What Is Project? What Is Project Management? Project Stakeholders Project Management Tools And Techniques Project Scope Management Project Time Management Project Cost Management Assessment Process Once you have completed all the course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Essential IT Training is ideal for: Students who are interested in pursuing a career in IT. Professionals who want to upskill and stay up-to-date with the latest IT technologies and trends. Anyone who wants to learn how to use common software tools used in the workplace. Career path After completing this Essential IT Training, you are to start your career or begin the next phase of your career in following fields: IT Support Specialist: £25,000 - £35,000 Database Administrator: £35,000 - £50,000 Network Administrator: £30,000 - £45,000 IT Project Manager: £45,000 - £60,000 Software Developer: £30,000 - £60,000 Business Analyst: £30,000 - £50,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.