4881 Communication Skills courses in Wetherby delivered Online

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Working in the Health Sector Course Online This Working in the Health Sector is designed for learners considering starting a career in the health sector. ThisWorking in the Health Sector course provides learners with fundamental knowledge and understanding of the health sector and the roles that exist within it. The Working in the Health Sector course will help you develop the knowledge and understanding required to become an effective healthcare team member. This exclusive Working in the Health Sector course aims to teach you the best practices for various healthcare roles. The Working in the Health Sector course will increase your communication skills to improve interactions with service users, and you will be able to formalise your knowledge and understanding of your current healthcare role. By the end of this Working in the Health Sector course, you will have industry-relevant skills to begin your career in the health sector. Why choose this Working in the Health Sector course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in the Health Sector Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in the Health Sector Course. Courses you will get: Course 01: Working in the Health Sector Course 02: Working in Confined Spaces Course 03: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Working in the Health Sector course] Working in the Health Sector Course Online Course Curriculum of Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Certification of Working in the Health Sector Course After completing the Working in the Health Sector course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Working in the Health Sector Course After completing Working in the Health Sector Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Working in the Health Sector Course Online This Working in the Health Sector course is suitable for people who want to start or advance their careers in health care support and administration roles. This Working in the Health Sector course is also ideal for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Working in the Health Sector Course Online To enrol in this Working in the Health Sector Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in the Health Sector Course. Be energetic and self-motivated to complete our Working in the Health Sector Course. Basic computer Skill is required to complete our Working in the Health Sector Course. If you want to enrol in our Working in the Health Sector Course, you must be at least 15 years old. Career path Working in the Health Sector Course Online Enrolling in this Working in the Health Sector course can lead you to the following career.

Working in the Health Sector Course Online This Working in the Health Sector is designed for learners considering starting a career in the health sector. ThisWorking in the Health Sector course provides learners with fundamental knowledge and understanding of the health sector and the roles that exist within it. The Working in the Health Sector course will help you develop the knowledge and understanding required to become an effective healthcare team member. This exclusive Working in the Health Sector course aims to teach you the best practices for various healthcare roles. The Working in the Health Sector course will increase your communication skills to improve interactions with service users, and you will be able to formalise your knowledge and understanding of your current healthcare role. By the end of this Working in the Health Sector course, you will have industry-relevant skills to begin your career in the health sector. Why choose this Working in the Health Sector course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in the Health Sector Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in the Health Sector Course. Courses you will get: Course 01: Working in the Health Sector Course 02: Working in Confined Spaces Course 03: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Working in the Health Sector course] Working in the Health Sector Course Online Course Curriculum of Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Certification of Working in the Health Sector Course After completing the Working in the Health Sector course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Working in the Health Sector Course After completing Working in the Health Sector Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Working in the Health Sector Course Online This Working in the Health Sector course is suitable for people who want to start or advance their careers in health care support and administration roles. This Working in the Health Sector course is also ideal for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Working in the Health Sector Course Online To enrol in this Working in the Health Sector Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in the Health Sector Course. Be energetic and self-motivated to complete our Working in the Health Sector Course. Basic computer Skill is required to complete our Working in the Health Sector Course. If you want to enrol in our Working in the Health Sector Course, you must be at least 15 years old. Career path Working in the Health Sector Course Online Enrolling in this Working in the Health Sector course can lead you to the following career.

Self Esteem: Self Esteem Course Online A healthy representation of how you see yourself is a high self-esteem; after all, nothing is more important than how you see yourself when you need to be assertive, make executive decisions, or ask for what you want. Learn techniques that will drastically change how you feel about yourself and how you approach the world in order to get what you want by asking with confidence and without fear. Professional success requires the growth of self-esteem and assertiveness. However, without adequate training and guidance, it is impossible to advance in your career. In this regard, this Self Esteem: Self Esteem Course is ideal for you. Through this Self Esteem: Self Esteem Course, you will learn about self-confidence, the impact of negative thinking, communication skills, the importance of goal setting, the role of body language. After completing this Self Esteem: Self Esteem Course, you will be able to manage your self-esteem and assertiveness with excellence and professionalism. This Self Esteem: Self Esteem Course will provide you a solid understanding of self-esteem and assertiveness, which will help you advance in your career. Why choose this Self Esteem: Self Esteem Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Self Esteem: Self Esteem Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Self Esteem: Self Esteem Course. Main Course: Self Esteem Course Free Courses included with Self Esteem: Self Esteem Course Course 01: Level 7 Life Coaching Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Self Esteem: Self Esteem Course] Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course consists of 04 modules. Course Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Assessment Method of Self Esteem: Self Esteem Course After completing Self Esteem: Self Esteem Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Self Esteem: Self Esteem Course After completing the Self Esteem: Self Esteem Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course is suitable for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Self Esteem: Self Esteem Course Online To enrol in this Self Esteem: Self Esteem Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Self Esteem: Self Esteem Course. Be energetic and self-motivated to complete our Self Esteem: Self Esteem Course. Basic computer Skill is required to complete our Self Esteem: Self Esteem Course. If you want to enrol in our Self Esteem: Self Esteem Course, you must be at least 15 years old.

Working in the Health Sector Course Online This Working in the Health Sector is designed for learners considering starting a career in the health sector. ThisWorking in the Health Sector course provides learners with fundamental knowledge and understanding of the health sector and the roles that exist within it. The Working in the Health Sector course will help you develop the knowledge and understanding required to become an effective healthcare team member. This exclusive Working in the Health Sector course aims to teach you the best practices for various healthcare roles. The Working in the Health Sector course will increase your communication skills to improve interactions with service users, and you will be able to formalise your knowledge and understanding of your current healthcare role. By the end of this Working in the Health Sector course, you will have industry-relevant skills to begin your career in the health sector. Why choose this Working in the Health Sector course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in the Health Sector Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in the Health Sector Course. Courses you will get: Course 01: Working in the Health Sector Course 02: Working in Confined Spaces Course 03: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Working in the Health Sector course] Working in the Health Sector Course Online Course Curriculum of Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Certification of Working in the Health Sector Course After completing the Working in the Health Sector course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Working in the Health Sector Course After completing Working in the Health Sector Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Working in the Health Sector Course Online This Working in the Health Sector course is suitable for people who want to start or advance their careers in health care support and administration roles. This Working in the Health Sector course is also ideal for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Working in the Health Sector Course Online To enrol in this Working in the Health Sector Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in the Health Sector Course. Be energetic and self-motivated to complete our Working in the Health Sector Course. Basic computer Skill is required to complete our Working in the Health Sector Course. If you want to enrol in our Working in the Health Sector Course, you must be at least 15 years old. Career path Working in the Health Sector Course Online Enrolling in this Working in the Health Sector course can lead you to the following career.

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business