4902 Communication Skills courses in Wetherby delivered Online

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

FREE Level 7 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificate| 140 CPD Points| Installment Payment

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 5 Diploma (Free QLS Endorsed Certificate) | 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Free QLS Endorsed Level 7 Certificate | 11-in-1 Bundle | Free Certificates | 140 CPD Points | Installment Payment

A career in Admin, Secretarial & PA can take you to places you never imagined! Successful personal assistants live a luxurious lifestyle that includes international travel and glamorous engagements. Take the first step towards a rewarding career as an Admin, Secretarial & PA by enrolling in our Level 7 QLS-endorsed Admin, Secretarial & PA course. This Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! The field of administration, secretarial, and personal assistant services is wide open for confident candidates with outgoing personalities and a keen eye for detail. Those who succeed in this field will have a fantastic long-term career. This Admin, Secretarial & PA course is designed by experts to give you a complete idea and provide you with all of the necessary knowledge for the related sector. Completing this Admin, Secretarial & PA course will help you advance your career. You will have all the knowledge and skills required to succeed in the field. Success as an Admin, Secretarial & PA is as much about personal qualities and character as it is about hard skills. If you consider yourself a responsible, hardworking individual with excellent time management skills, you are already ahead of the competition. Complete this Admin, secretarial & PA course to be one step closer to transforming your dreams into a rewarding reality. Enrol right now! Learning Outcome of this Admin, Secretarial & PA Course Gain professional time management and prioritisation skills Acquire advanced organisational skills Improved written and verbal communication skills Learn how to handle sensitive matters with discretion Improve accuracy and attention to detail Have self-confidence and general motivation The ability to remain calm under pressure Discover detailed knowledge of all key secretarial functions Tips for starting a career in Admin, Secretarial & PA Why Prefer This Admin, Secretarial & PA at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Admin, Secretarial & PA at QLS Level 7 course: Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Admin, Secretarial & PA course will be beneficial to people of all backgrounds. It is especially ideal for those who want to pursue a career in the relevant fields or wants to switch career. Requirements No prior background or expertise is required. Career path After completing this Admin, Secretarial & PA course, you will have the knowledge and skills to pursue many occupations in the relative fields, such as; Office Administrator Executive Admin Personal Assistant Personal Executive Assistant Receptionist Secretary Support Secretary DE Clerk Office Manager An annual salary ranging from £28,000 to £55,000 in the UK. Certificates Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Admin, Secretarial & PA at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner

Say It Skillfully™: Tough Conversations with Great Results Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words? This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use-and explains the words-so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions. When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution. The words you need to be open, honest and direct Frameworks to help you to build confidence and poise Skills to help you support those around in a positive and uplifting manner