Overview People with disabilities have to face obstacles every step of the way. It is our duty to create an environment in homes, offices and schools that is inclusive and disability friendly. This is where our Disability Awareness & Inclusion Course comes in. This course is intended to help you understand the key process of raising awareness and building an inclusive workplace. Through the course, you will acquire a solid understanding of disability awareness and inclusion. The informative modules will help you grasp the laws and regulations regarding disability. In addition, you will know how to ensure the safety of disabled workers and establish effective communication with them. The course will also cover lessons on disabled employee management and the recruitment process. This course is the perfect guide for creating an inclusive workplace. Join the course and learn how to reduce everyday challenges for workers with disability. Course Preview Learning Outcomes Understand the concepts of disability and inclusion Familiarise yourself with the law regarding disability Learn about the responsibilities of employers and the worker's representatives Know how to ensure safety for workers with disabilities Build the skills required for disabled employee management and communication Grasp the process of recruiting employees with disability and create an inclusive workplace Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Disabled Employee Management Workplace Safety Management Who Should Take This Disability Awareness & Inclusion Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Disability Awareness & Inclusion Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Disability Awareness & Inclusion Course will equip you with effective skills and abilities and help you explore career paths such as Disability Rights Advocate Inclusion Specialist Social Worker HR Executives Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating an Inclusive Workplace Creating an Inclusive Workplace 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Business Productivity - Advanced training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now The success of any organisation relies on effective communication and data exchange between its functions, and SAP or Systems Applications and Products is an effective way to support those efforts. SAP is the most-used ERP software in the market, enabling every department to access and share data to create a better work environment for every employee (e.g., controlling, sales, production, logistics, human resources, marketing, etc.) Our Systems Applications and Products in data processing (SAP) is an ideal starter bundle into the daily office work with SAP for prospective end-user. You'll learn the essential parts of the system and also understand them. Make yourself familiar with the SAP system by learning from carefully designed modules about SAP. Nowadays, SAP is a very demanding technology and has some of the best modules to make careers such as SD, MM, SCM, FICO, ABAP, BASIS, HCM, and HANA. Enrol Now! What will you learn from this SAP Training bundle: You will be fully versed and capable of working with SAP systems. You will get a thorough overview of the various core modules. Work with report layouts, multiple sessions, and drill-down, understand common icons Identify the organisational structures of cost accounting, pricing, BoM, activities, routing etc. Ability to plan, execute, maintain, and control projects confidently Master business management such as managing projects, supply chain, process, manufacturing & delivery operations, quality assurance, risk & recovery etc. How to analyse business and take legal notes and copyright information Determining the direction in which you want to take your business. How to submit a self-assessment tax return for businesses, corporations, and other entities. Learn to improve customer service relationships and assist in customer retention and drive sales growth Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This SAP Training Bundle Consists of the following Premium courses: Course 01: SAP S4HANA Controlling Level 2 Course 02: SAP Controlling (CO) - Product Costing S4HANA Course 03: Level 3- Project Management Course 04: Operations Management Course 05: Applied Business Analysis Diploma Course 06: Business Strategy Planning Course 07: Agile Practitioner Level 2 Course 08: Level 3 Tax Accounting Course 09: Customer Relationship Management Course 10: Boost Your Business Productivity - Advanced Course 11: Time Management So, enrol now to advance your career! The curriculum of SAP Bundle: Course 01: SAP S4HANA Controlling Level 2 Introduction to the Course Introduction Introduction to SAP Controlling Introduction to the Chapter What is SAP Controlling Module All About What is Cost Center Accounting Recap of what we've learnt Deep-dive to Cost Center Accounting Basic Configurations in SAP Controlling Real-time Business Scenario and Master Data Creation in SAP CO Introduction to Document Splitting Postings to Cost Center Accounting Plan vs Actual reports in SAP Cost Center Accounting Manual Transfer of Costs KB11N Plan vs Actual postings in Cost Center Accounting Manual Transfer of Costs kb61 SAP Allocation Using Distribution Cycles SAP Allocation Using Assessment Cycles with Statistical Key Figures (SKFs) Statistical / Cryptic Document Numbers in SAP S4HANA Controlling Bonus Lectures Real vs Statistical Postings in SAP S4HANA Controlling SAP ASAP vs Activate Methodologies How will I get my Certificate? After successfully completing the SAP Training bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SAP bundle. Requirements Our SAP course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This SAP course will give you a deeper understanding of the topic and knowledge. With the help of this course, you will be able to explore several careers, such as: Administrator Consultant Support Analyst. Cloud Architect Project Manager EAM Architect The average annual income for these job prospects varies from £20,000 to £65,000 in the UK. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SAP S4HANA Controlling Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included Certificate of completion is included in course price.
Discover the transformative power of ITIL Practitioner in just one course! Unleash your potential in IT Service Management, master principles and themes, embrace organizational change, and unlock the secrets of continual improvement. Join us on a journey to IT excellence.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Take your business abilities to another level and train in all the skills you will ever need to excel in an administrative department. This innovative course provides the full range of essential competencies that will give you significant advantages in any organisational infrastructure. The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette, to body-language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Along with our premium Office Skills and Administration Level 3, you will get 10 premium courses specially designed for Office Skills and Administration. Also, you will get an original hardcopy certificate, transcript and a student ID card. Office Skills and Administration Level 3 will provide you with the CPD certificate that you'll need to succeed. Benefits you'll get choosing Apex Learning for this Office Skills and Administration Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Courses are included with this Office Skills and Administration Level 3 Bundle: Course 01: Office Skills and Administration Level 3 Course 02: Minute Taking for PA and Admin Assistants | Animated Online Course Course 03: Online Meeting Management Course 04: Paralegal Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Document Control Course 08: Level 2 Microsoft Office Essentials Course 09: Touch Typing Essentials Course 10: Decision Making and Critical Thinking Course 11: Performance Management How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. In this part, we'll discuss the Office Skills and Administration Level 3 course modules in detail so that you get a clear view of what your Office Skills and Administration Level 3 learning journey would be. The Office Skills and Administration Level 3 course modules are divided into small sections for a better learning experience. Curriculum: Module 01: Personal Assistant Personal Assistant Module 02: Admin Support Admin Support Module 03: Administrative Management Administrative Management Module 04: Organisational Skills Organisational Skills Module 05: Telephone Etiquette Telephone Etiquette Module 06: Business Writing Business Writing Module 07: Time Management Time Management Module 08: Body Language and Effective Communication Body Language and Effective Communication Module 09: Meeting Management Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills and Administration. Office Skills and Administration Level 3 is available to all students, of all academic backgrounds. Requirements Our Office Skills and Administration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Office Skills and Administration course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Office Skills and Administration course, it can be studied in your own time at your own pace. Career path The Course will be very beneficial and helpful, especially to the following professionals: Administrative Assistant. Secretary. Administrator. Office Manager. Receptionist. Office Administrator. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Skills and Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview Amp up your coaching skills by taking this Performance Coaching & Mentoring course. Performance coaching helps improve employee engagement and create an innovative work environment. This Performance Coaching & Mentoring course will give you valuable insights into performance coaching and discuss how to use it in your workplace. The Performance Coaching & Mentoring course will thoroughly introduce you to the skills needed to be a performance coach or mentor. You'll learn how to build a strong coach-client relationship for mutual benefit from the lessons. Then, you'll learn about the coaching and mentoring models to enhance workers' skills, knowledge, and performance. The course will also provide information about the ethical aspects of coaching and mentoring, key themes of NLP, and the inverted-U relationship between stress and performance. Finally, you'll find guidelines on starting a coaching business from scratch. Course Preview Learning Outcomes Gain valuable insights into the coaching and mentoring models Understand how to remain poised under work pressure Learn how to empower employees to achieve their goals Discover the key themes of NLP Understand the inverted U-shaped relationship between stress and performance. Be able to communicate effectively as a coach Find a comprehensive guide to starting a coaching business Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Document Control Quality Assurance Electronic Document Management Who Should Take this Performance Coaching & Mentoring Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Performance Coaching & Mentoring course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Performance Coaching & Mentoring Certification After completing and passing the Performance Coaching & Mentoring course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ Performance Coaching & Mentoring course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Coach: £25,000 - £100,000 per year Mentor: £20,000 - £80,000 per year Business Consultant: £30,000 - £120,000 per year Human Resources Manager: £30,000 - £75,000 per year Leadership Development Specialist: £30,000 - £90,000 per year Training and Development Manager: £30,000 - £70,000 per year Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:20:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:35:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:00:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:40:00 Module 05: Effective Communication Skill Effective Communication Skill 00:25:00 Module 06: Personal Skills Personal Skills 00:50:00 Module 07: Management Skills Management Skills 00:45:00 Module 08: Organisational Skills Organisational Skills 00:35:00 Module 09: Motivation and Mindset Motivation and Mindset 00:40:00 Module 10: Key Themes of NLP Key Themes of NLP 00:20:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance The Inverted-U Theory 00:35:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:25:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:30:00 Assignment Assignment - Restaurant Management 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00
Our Food Hygiene and Safety Training for Catering Management Bundle Course provides a comprehensive theoretical foundation in food safety principles, equipping you with the knowledge to excel in leadership roles.
Description: When it comes to understanding the fundamentals of computer networking the individual should have the appropriate knowledge of how to connect several different elements to create ideal computing networking. This course will teach how to function in a wide range of areas within the ICT industry and in ICT support roles in other industries. You will learn about local and wide area networks, voice network and wireless data network installation and maintenance. This course will also teach you the key operational and technical aspects of computer communication systems and relevant security issues, enabling you to appreciate emerging technologies. If you are a non-techie interested in learning about computer networks or aspiring IT professional who wishes to better understand how networks work, then get all the information you need here. This course has been designed to equip students with a wide range of software, technical and ICT skills required by industry at the diploma level. By the end of this program, the students will have the ability to develop an IT solution to a practical business problem using a technological approach. Who is the course for? Non-Techies interested in Learning About Computer Networks. Business & IT Managers Need to better understand how network works. Aspiring & Inexperienced IT Professionals. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in IT Communications is a useful qualification to possess and would be beneficial for the following careers: Entry level technician at Telephone/Internet Service Providers Computer sales and service technician Entry-level IT/ network technician at banks Entry-level IT/ network support technician at insurance companies Entry-level IT/ network support technician at utility companies Entry-level IT/ network support technician at energy based companies Entry-level IT/ network technician at universities Entry-level IT/ network technician at broadcast houses Entry-level IT/ network technician in the government Owner/Manager small computer business. Module 1: Basics of Data Communications Basics of the Information Technology 01:00:00 INTRODUCTION 00:15:00 OBJECTIVES 00:15:00 DATA COMMUNICATION 00:30:00 COMMUNICATION MEDIA 00:30:00 TYPES OF COMMUNICATION SERVICES 00:30:00 MODEM 00:30:00 COMPUTER NETWORK 00:30:00 BENEFITS OF NETWORK 00:15:00 TYPES OF NETWORK 00:30:00 IMPORTANT TERMS USED IN NETWORKING 00:30:00 TELECONFERENCING 00:30:00 Module 2: Computer Networking Basics Introduction to Computer Networking 00:30:00 Types of Computer Networks 01:00:00 Types of Network Equipment 00:30:00 Ethernet 00:30:00 Wireless Local Area Networking 01:00:00 Internet Service 01:00:00 TCP/IP and Other Internet Protocols 01:00:00 Network Routing, Switching and Bridging 01:00:00 IPv4 & IPv6 01:00:00 Module 3: Networking Basics of Computer Networking 00:30:00 Computer Networking Design and Solutions 00:30:00 Getting the Right Computer Network Hardware 00:30:00 Setting Up Your Computer Network 00:30:00 Wireless vs Wired 00:30:00 Cable Management for Wired Computer Network 01:00:00 Managing Your Network With Network Monitoring Tools 00:30:00 Computer Network Maintenance and Repair 00:30:00 Troubleshooting Computer Network Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in IT Communications 00:20:00 Final Exam Final Exam- Diploma in IT Communications 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.