• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

5054 Communication Skills courses in Smethwick delivered Online

Business Etiquette & Professionalism

4.9(27)

By Apex Learning

Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00

Business Etiquette & Professionalism
Delivered Online On Demand1 hour 45 minutes
£12

Email Writing: Styles and Templates

By NextGen Learning

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

Email Writing: Styles and Templates
Delivered OnlineFlexible Dates
£9.99

Health and Social Care Level 5 Diploma

By NextGen Learning

Course Overview The Health and Social Care Level 5 Diploma is a comprehensive qualification designed to enhance learners' understanding of the UK’s care sector, including the ethical, legal, and professional frameworks that govern it. This course explores the critical responsibilities of care professionals, including safeguarding practices, communication strategies, and equality promotion within diverse care environments. Learners will gain a deep appreciation for the significance of person-centred care and the regulatory policies shaping health and social care in the UK. By the end of the course, participants will be well-prepared to step into leadership and supervisory roles, offering informed guidance and supporting quality standards in a variety of care settings. Course Description This diploma covers essential concepts such as safeguarding vulnerable adults, managing risks, promoting diversity, and upholding individual rights within health and social care environments. Learners will develop a solid grasp of professional ethics, communication relevance, and policy implementation within the scope of their roles. The course is delivered in a structured format, ensuring clarity and coherence as learners progress through each module. Participants will understand the intricacies of caregiving responsibilities, from legal duties to organisational procedures, gaining the confidence to uphold high standards in care delivery. Designed to align with industry expectations and UK compliance requirements, this qualification empowers learners with the knowledge needed to support individuals with dignity, empathy, and a firm understanding of professional obligations. Course Modules: Module 01: Introduction to Health and Social Care Module 02: Communication and Its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Safeguarding Vulnerable Adults Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build a foundation for supervisory roles in care. Professionals aiming to deepen their knowledge of care standards and regulatory responsibilities. Beginners with an interest in health, social care, or community support. Volunteers or support workers aspiring to gain formal recognition. Career Path Health and Social Care Supervisor Residential Care Manager Community Support Worker Health Services Coordinator Care Quality Assurance Officer Social Care Team Leader

Health and Social Care Level 5 Diploma
Delivered OnlineFlexible Dates
£9.99

Dog Behaviour and Training

By NextGen Learning

Course Overview The Dog Behaviour and Training course offers a comprehensive insight into canine psychology, behaviour management, and effective training techniques. Designed to build confidence and understanding, this course equips learners with the knowledge needed to address common dog behaviours and establish positive habits. Through focused modules, participants will develop skills in interpreting dog body language, managing feeding behaviours, addressing separation anxiety, and conducting training consultations. Whether supporting pet owners or advancing towards a professional role, learners will emerge with the ability to apply behavioural theories and strategies in real-world settings. By the end of the course, participants will understand how to create positive environments for dogs and promote lasting behavioural change, making them valuable assets in both domestic and professional contexts. Course Description The Dog Behaviour and Training course delves into the fascinating world of canine behaviour, offering learners a structured exploration of topics such as food aggression, appropriate greeting methods, and separation anxiety management. Learners will gain insights into interpreting dog communication signals, answering common client questions, and guiding puppy development. The course also covers consultation practices, preparing participants to engage confidently with dog owners seeking advice. Designed to foster a deep understanding of behavioural patterns, the curriculum blends theoretical frameworks with real-world applications, ensuring that learners develop a well-rounded skill set. By completing this course, individuals will strengthen their ability to assess behavioural issues, recommend appropriate training strategies, and support the welfare and development of dogs across various settings. Course Modules Module 01: Introduction Module 02: Feeding Time - Aggression and Stealing Food Module 03: The Right Way to Greet a Dog Module 04: Separation Anxiety Module 05: Dog Language - What They're Really Saying! Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 08: Dog Training Consultations With Clients (See full curriculum) Who is this course for? Individuals seeking to build a deeper understanding of dog behaviour and training techniques. Professionals aiming to expand their expertise in animal behaviour consultancy or dog training services. Beginners with an interest in canine psychology and behaviour management. Dog owners wishing to enhance their relationships and communication with their pets. Animal care workers looking to broaden their knowledge for career development. Career Path Dog Behaviour Specialist Dog Trainer Animal Welfare Officer Veterinary Assistant (Behaviour Support Role) Pet Care Consultant Animal Shelter Worker Behavioural Advisor in Animal Charities

Dog Behaviour and Training
Delivered OnlineFlexible Dates
£9.99

Level 3 Diploma in Health and Social Care

By NextGen Learning

Course Overview The Level 3 Diploma in Health and Social Care offers comprehensive training for individuals aspiring to enter or advance within the care sector. Covering key theoretical knowledge and ethical considerations, this course is designed to build a strong foundation in supporting individuals across a range of healthcare and social environments. Learners will explore communication strategies, legal responsibilities, safeguarding protocols, and the principles of equality and inclusion. With a structured and accessible approach, this diploma enhances understanding of professional roles and regulatory frameworks that guide care delivery. Upon completion, learners will be well-prepared to pursue career opportunities in residential care, community support, and related care settings, while also gaining recognition for further professional development. Course Description This diploma provides an in-depth exploration of essential concepts in health and social care, including the responsibilities of care professionals, ethical and legal frameworks, safeguarding practices, and promoting diversity and equality. Learners will develop a strong grasp of policies, risk management strategies, and standards of care, ensuring they can contribute effectively to the wellbeing and dignity of individuals in care settings. The course is structured to support both new entrants and current professionals seeking to refresh or formalise their knowledge. Each module is crafted to reflect current UK legislation and sector standards, with a focus on enhancing theoretical understanding and promoting high-quality care practices. By engaging with this course, learners will build confidence and capability to thrive in a range of care-related roles or progress to higher-level qualifications. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as a Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build knowledge and confidence in health and social care roles. Professionals aiming to advance in their careers within care, community or support services. Beginners with an interest in the health and social care industry. Those preparing to meet qualification requirements for future studies or roles. Career Path Health Care Assistant Social Care Support Worker Community Care Officer Residential Care Worker Welfare and Support Services Assistant Pathway to Level 4 and Level 5 qualifications in Care and Management

Level 3 Diploma in Health and Social Care
Delivered OnlineFlexible Dates
£9.99

Level 3 Diploma in Health and Social Care

By NextGen Learning

Course Overview The Level 3 Diploma in Health and Social Care provides a comprehensive introduction to the fundamental principles, practices, and responsibilities involved in supporting individuals across health and social care settings. This course covers communication techniques, safeguarding, professional ethics, legal frameworks, and risk management, offering a thorough understanding essential for a successful career. Learners will gain the knowledge needed to promote equality, uphold rights, and support the wellbeing of vulnerable individuals. Designed to prepare learners for employment or further study, this diploma develops critical skills valued within the sector, including decision-making, professional conduct, and awareness of care standards. Upon completion, learners will be well-equipped to contribute meaningfully to a range of health and social care environments, ensuring they make a positive impact on service users' lives and outcomes. The course offers strong foundations for those aspiring to work confidently and ethically within one of the UK's most important industries. Course Description The Level 3 Diploma in Health and Social Care offers in-depth training across key areas crucial for effective practice within the sector. The curriculum includes an exploration of communication strategies, safeguarding procedures, professional standards, legal obligations, and ethical considerations. Learners will develop a clear understanding of their role as caregivers and healthcare professionals, learning how to promote diversity, equality, and the rights of those in their care. Through a structured learning journey, students will build essential skills such as critical thinking, risk assessment, and compliance with health and safety responsibilities. The course provides an engaging learning experience that fosters personal development, enhances industry-relevant knowledge, and prepares learners to meet the demands of various care settings. Whether aiming for immediate employment or progression to further qualifications, this diploma serves as a stepping stone to a rewarding career supporting others and improving health and social care services across the community. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build foundational knowledge in health and social care. Professionals aiming to enhance their understanding of industry regulations and ethical practice. Beginners with an interest in pursuing a career in health and social care. Career changers looking to enter the health and social care sector. Career Path Healthcare Support Worker Care Coordinator Social Care Worker Residential Care Officer Healthcare Assistant Community Support Worker Welfare Support Worker Mental Health Support Worker

Level 3 Diploma in Health and Social Care
Delivered OnlineFlexible Dates
£9.99

Feline Behaviour & Psychology

4.9(27)

By Apex Learning

Overview This comprehensive course on Feline Behaviour & Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Feline Behaviour & Psychology comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Feline Behaviour & Psychology. It is available to all students, of all academic backgrounds. Requirements Our Feline Behaviour & Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 34 sections • 34 lectures • 06:58:00 total length •Domestication of Cats: 00:10:00 •Communication & Stress According to Origin: 00:08:00 •Sleeping & Toileting According to Origin: 00:07:00 •Hunting & Drinking Water According to Origin: 00:06:00 •Reproduction & Disease According to Origin: 00:06:00 •Another Type of Cats - Feral Cats: 00:09:00 •Understanding Feline Body Language: 00:17:00 •Understanding Common Behaviour: 00:20:00 •Understanding Cat Communication: 00:20:00 •Types of Feline Need: 00:11:00 •Do Cats Feel Love and Other Human Emotions: 00:13:00 •How Smart Are Cats: 00:09:00 •Why Do Cats Hiss: 00:03:00 •Why Do Cats Purr: 00:07:00 •Why Do Cats Rub Against Things: 00:07:00 •Why Do Cats Scratch Things: 00:06:00 •Why Do Cats Play with Their Prey: 00:05:00 •Why Do Some Cats Become Anxious or Phobic: 00:10:00 •Why Do Cats Roll on Their Backs to Greet People: 00:03:00 •Why Do Cats 'Sulk': 00:04:00 •Why Do Cats Knead or Paddle with Their Paws: 00:03:00 •Why Does a Male Cat Bite a Female's Neck While Mating: 00:03:00 •Why Do Mother Cats Move Kittens: 00:06:00 •Why Do Some Cats Howl, Especially at Night: 00:10:00 •Cats and the Law: 00:08:00 •Bringing Your New Cat Home: 00:19:00 •Feeding and Controlling Obesity: 00:27:00 •Managing Your Cat's Behaviour: 00:40:00 •Keeping Your Cat Safe: 00:33:00 •Neutering - Family Planning for Felines: 00:15:00 •Pregnant Cats, Birth and Care of Young Kittens: 00:35:00 •Cats Living Together: 00:17:00 •How to Prevent Cat Conflicts in Multi-cat Households: 00:10:00 •When to Let Go: 00:11:00

Feline Behaviour & Psychology
Delivered Online On Demand6 hours 58 minutes
£12

Care Certificate Course - Standards (1 to 15)

4.9(27)

By Apex Learning

Flash Sale! | 11-in-1 Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180

Care Certificate Course - Standards (1 to 15)
Delivered Online On Demand6 hours
£9.99 to £12

Negotiation Skills Workshop Course

5.0(2)

By Training Express

Negotiation Skills Workshop Course is designed for professionals and individuals who seek to enhance their negotiating abilities with the tools and techniques that drive successful outcomes. This dynamic course aims to provide you with a thorough understanding of negotiation strategies, helping you engage confidently in a range of negotiations, whether in the boardroom or in everyday business transactions. From understanding the nuances of human behaviour to mastering the art of persuasion, this course covers it all. Throughout the course, participants will gain invaluable insights into how to prepare for negotiations, identify key interests, and use language to influence decision-making effectively. Learn how to create value in negotiations, build rapport with stakeholders, and avoid common pitfalls that could undermine an agreement. Whether you're handling corporate deals, managing client relationships, or navigating team discussions, the Negotiation Skills Workshop Course offers the expertise you need to negotiate with success. Get ready to sharpen your abilities and reach your goals with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Understanding Conflict Module 2: Conflict Management Module 3: Understanding Negotiation Module 4: The Negotiation Process and Preparation Module 5: Powerful Negotiation Tool Module 6: Emotional Intelligence Module 7: Cross-Cultural Negotiation Module 8: Multi-Party Negotiations Module 9: Using Your Personal Negotiating Power Learning Outcomes: Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques. Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes. Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse. Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity. Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership. Personal Empowerment: Harness and leverage personal negotiating power for impactful results. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in negotiation-centric roles Managers seeking conflict resolution expertise Entrepreneurs navigating business negotiations Legal professionals enhancing negotiation skills Sales and marketing professionals honing persuasive abilities HR professionals managing workplace conflicts International business professionals engaging in cross-cultural negotiations Anyone wanting to strengthen their negotiation acumen Career path Negotiation Consultant International Business Liaison Conflict Resolution Specialist Legal Negotiator Diplomatic Relations Officer Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Negotiation Skills Workshop Course
Delivered Online On Demand1 hour
£12

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration

By Wise Campus

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Do you want a course on Medical Transcription to keep you better prepared for your Medical Transcription profession? Our course will help you on that case. On the very first module of the Medical Transcription course, you can get ideas of medical transcription from this introduction to Medical Transcription. Then the Medical Transcription course will teach all the WH questions of the Medical Transcription subject. This Medical Transcription also explains medical languages boot camp with other documentation preparation. Moreover, the Medical Transcription course will explain the communication style and data protection techniques as a medical transcription expert. Take the initial steps toward a successful long-term career by studying the Medical Transcription: Medical Transcription course. Learning Outcome of Medical Transcription: Medical Transcription After completing the Medical Transcription : Medical Transcription course, learners will know about: Introduction to Medical Transcription: Medical Transcription. Medical Transcription course teaches the what, how, who, and why of Medical Transcription. You can understand the medical reports techniques from this Medical Transcription: Medical Transcription course. Medical language boot camp is also a part of this Medical Transcription lesson. Medical Transcription explains about the medical specialties, procedures, documentation and communication. Data protection also involves in this Medical Transcription: Medical Transcription course. The Medical Transcription describes medical editing and quality assurance. Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Course This Medical Transcription: Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription: Medical Transcription Course Instant access to this Medical Transcription: Medical Transcription Course Get FREE Tutor Support to this Medical Transcription: Medical Transcription Course Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Elevate your career potential with our Medical Transcription course, designed to build the foundation for a successful role in Medical Transcription. From the first module, you'll gain a clear introduction to Medical Transcription, learning the essential WH questions that drive the field. This Medical Transcription course includes a deep dive into medical terminology and document preparation, equipping you to handle various transcription tasks accurately. You’ll also cover essential data protection techniques and communication styles needed for a successful career. Begin your journey into the rewarding world of Medical Transcription today—enrol now for a future full of opportunity! Who is this course for? Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration Anyone may benefit from this medical transcription training, including new grads, job seekers, and students. Requirements Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration To enrol in this Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription: Medical Transcription Course. Be energetic and self-motivated to complete our Medical Transcription: Medical Transcription Course. Basic computer Skill is required to complete our Medical Transcription: Medical Transcription Course. If you want to enrol in our Medical Transcription: Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration You may work as a medical transcriptionist, audio typist, medical office manager, and many other positions after finishing this course on medical transcription!

Medical Transcription: Audio Typing, Touch Typing, Audiology & Office Administration
Delivered Online On Demand8 hours 36 minutes
£12