4826 Communication Skills courses in Huntingdon delivered Online

In our modern, intricate world, approaching challenging situations with a blend of professionalism and calm is more crucial than ever. The 'Restraint Awareness' course meticulously provides learners with a comprehensive theoretical foundation, enabling them to manage these situations confidently. You'll delve deep into the intricacies of restraint, understanding its root causes and mastering strategies to limit its use.  Furthermore, you'll uncover behavioural techniques that act as deterrents to conflicts, comprehensive risk assessment processes ensuring safety for all, and effective communication strategies tailored for challenging behaviours. Upon completing this course, you'll have profound knowledge and the assuredness to address demanding behaviours ethically and professionally.

Stakeholder relationships are essential for brand support and issue resolution. Knowing how to manage stakeholder relationships effectively is crucial for any project manager. The Developing Effective Stakeholder Relationships course covers every aspect of stakeholder relationships management, from reward schemes to stakeholder communication plans. It will guide you through best practices and strategies that every project manager should know, including the steps to stakeholder analysis, and what makes an elevator pitch successful. Broken down into three fundamental modules, you will gain all the skill and knowledge you need to maintain relationships with internal and external stakeholders, to build a successful corporate communication strategy. This best selling Developing Effective Stakeholder Relationships has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Developing Effective Stakeholder Relationships is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Developing Effective Stakeholder Relationships is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Developing Effective Stakeholder Relationships is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Developing Effective Stakeholder Relationships, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Developing Effective Stakeholder Relationships will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Developing Effective Stakeholder Relationships to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Banish ineffectual interactions and learn how to guarantee successful engagements with the people you need to stay in touch with, by creating a Killer Communication Plan. Good communication is at the heart of great projects and the ideology of excellent working partnerships. With this insightful and innovative training, you will gain a greater appreciation of exciting new ways to distribute and deliver critical information, making your voice matter to others. This Communications tutorial is aimed at leaders and managers who need to inspire others, but anyone who wants to communicate more effectively will get a great deal from the contents of these educational modules. You will be given access to seven easy-to-follow steps that will help you incorporate unique communication strategies, plans and schedules into a personal plan. This involves such crucial tips as getting to know your audience, building critical rapport with others, and so much more. Enrol now and learn how to make your next project a success from the very beginning. This best selling Killer Communication Plan has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Killer Communication Plan is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Killer Communication Plan is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Killer Communication Plan is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Killer Communication Plan, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Killer Communication Plan will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Killer Communication Plan to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

Course Overview Do you struggle to break the ice with strangers? Do you feel awkward making small talk with people you don't know? The The Formula to Talk with Strangers course is for anyone looking to become a better communicator and build deep connections with people. Whether you are looking to master the art of small talk, or build your confidence in talking to people you have just met, you will learn effective techniques and tips that will help you to develop your communication style.  In this course, you will learn how to find your tribe to connect with likeminded people. This course will also show you how to handle rejection and negative communication effectively. From tone of voice to body language, it covers all the key areas of communication to equip you with the skills to deal with any social situation smoothly. This best selling The Formula to Talk with Strangers has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth The Formula to Talk with Strangers is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The The Formula to Talk with Strangers is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The The Formula to Talk with Strangers is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the The Formula to Talk with Strangers, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the The Formula to Talk with Strangers will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the The Formula to Talk with Strangers to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

**Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now** The Care Certificate is a set of standards developed for the health and care support workforce to support their induction and development. The Care Certificate provides a framework to ensure that all support workers have the skills, knowledge and behaviours to provide compassionate, safe and high-quality care in their workplace settings. The Care Certificate consists of 15 Standards that require both theoretical study and essential application within the learner's place of work. Along with our comprehensive Care Certificate, you will get 10 premium Career development courses, an original hardcopy certificate, a transcript and a student ID card. This Care Certificate Bundle Consists of the following Premium courses: Course 01: Care Certificate Course 02: Health and Social Care UK Course 03: Care Planning and Record-Keeping Course 04: Public Health Course 05: Diabetes Care Diploma Course 06: Dementia Awareness Course 07: Maternity Care Assistant Course Course 08: Foster Care Training Course Course 09: Medication Administration Level 4 Course 10: Medical Terminology Training Course 11: First Aid Training This Care Certificate course has been written to coach all workers in Nursing or Care Homes as to the essential skills they will need to master in the role. Topics we'll cover in this Care Certificate Bundle: In our course, we've covered all the necessary topics that you'll need to succeed in the caregiving industry. The topics include the following: Duty of carer Equality and diversity Work in a person-centred way Communication with the patients Fluids and nutrition Mental health, dementia and learning disabilities Safeguarding adults and children Handling information Infection control and many more We understand that everyone learns differently, and that's why our course is designed to be interactive, engaging, and easy to understand. Moreover, our team of experienced and qualified tutors are dedicated to ensuring your success. They are available to support you throughout the course and will be happy to answer any questions you may have. So, enrol now in this Care Certificate Bundle to advance your career! Care Certificate Curriculum of care certificate Bundle Care Certificate Framework and Information Leaflet Standard 01: Understand Your Role Standard 02: Your personal development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in a Person-Centred Way Standard 06: Communication Standard 07: Privacy and dignity Standard 08: Fluids and nutrition Standard 09: Mental Health, Dementia, and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic life support Standard 13: Health and Safety Standard 14: Handling information Standard 15: Infection control The detailed curriculum of the Care Certificate bundle is given in the resources section. How will I get my Certificate? After successfully completing the Care Certificate course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Care Certificate Anyone from any background can enrol in this Care Certificate bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Disclaimer: Please note the course provides valuable information and knowledge about Care techniques. However, completing the course will not directly lead to attaining the professional qualifications needed to practice as a professional in the healthcare industry. Requirements Care Certificate There is no time limit for completing this Care Certificate Bundle. Career path Care Certificate Having this Care Certificate expertise will increase the value of your CV and open you up to multiple job sectors such as: Care Manager Care Assistant Care Coordinator Care Worker Care Assistant Care Practitioner Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Care Certificate) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Journey through the corridors of self-discovery with our course: 'Assertiveness Skills: Developing Confidence and Effective Communication.' Dive deep into the art of confident self-expression while unearthing emotional intelligence and superior communication strategies. Whether it's manoeuvring through complex social scenarios or elevating your presence in the workplace, this course equips you to tackle challenges head-on, all while exuding self-assuredness and diminishing any lurking anxieties. Learning Outcomes Understand the foundational principles of assertiveness and its distinction from other behavioural traits. Gain insight into enhancing self-confidence and building a robust self-esteem. Discover the intricacies of emotional intelligence and its role in assertive communication. Master strategies for efficacious communication in diverse environments. Apply assertiveness techniques to navigate social and professional situations with poise. Why buy this Assertiveness Skills: Developing Confidence and Effective Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Assertiveness Skills: Developing Confidence and Effective Communication course for? Individuals seeking to strengthen their self-confidence and establish their voice in various settings. Professionals keen to amplify their communication proficiency in the workplace. Those aspiring to understand and regulate their emotions for personal and professional growth. People who aim to stand their ground in social contexts without coming across as aggressive or passive. Anyone interested in conquering fears and anxieties to lead a more empowered life. Career path Assertiveness Trainer: £30,000 - £45,000 Communication Specialist: £35,000 - £50,000 Emotional Intelligence Coach: £40,000 - £55,000 Professional Mediator: £25,000 - £40,000 Corporate Trainer: £30,000 - £50,000 Life Coach: £30,000 - £60,000 Prerequisites This Assertiveness Skills: Developing Confidence and Effective Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Assertiveness Skills: Developing Confidence and Effective Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Assertiveness Skills Introduction to Assertiveness Skills 00:11:00 Module 02: Building Self-Confidence Building Self-Confidence 00:13:00 Module 03: Self-Awareness and Emotional Intelligence Self-Awareness and Emotional Intelligence 00:14:00 Module 04: Effective Communication Strategies Effective Communication Strategies 00:13:00 Module 05: Assertiveness in Social Situations Assertiveness in Social Situations 00:15:00 Module 06: Assertiveness in the Workplace Assertiveness in the Workplace 00:15:00 Module 07: Overcoming Fear and Anxiety Overcoming Fear and Anxiety 00:13:00 Module 08: Self-Esteem and Assertiveness Self-Esteem and Assertiveness 00:16:00

Overview: Maritime Transportation Systems   Welcome to the comprehensive world of Maritime Transportation Systems! Our cutting-edge product offers an in-depth exploration of the various facets of maritime transport, designed to equip professionals and enthusiasts alike with a robust understanding of this vital industry. With six meticulously crafted modules, we delve into every aspect of maritime transportation, from its foundational principles to advanced concepts in navigation and communication.   Module 1: Introduction to Maritime Transportation Systems Embark on your journey with a solid foundation in the fundamentals of maritime transportation systems. Explore the history, evolution, and significance of maritime transport, gaining insights into its role in global trade and commerce. From the anatomy of ships to the basics of maritime routes, this module lays the groundwork for a comprehensive understanding of the industry.   Module 2: Maritime Law and Insurance Navigate the complex legal landscape of maritime operations with confidence. This module provides a comprehensive overview of maritime law, covering key principles, regulations, and conventions governing international maritime trade. Gain insights into maritime insurance practices, risk management strategies, and the intricacies of maritime legal disputes.   Module 3: Maritime Economics and Logistics Unlock the economic dynamics driving maritime trade and logistics. Dive into the principles of maritime economics, exploring topics such as demand-supply dynamics, freight rates, and market trends. Learn how logistics operations are orchestrated within the maritime domain, including containerization, intermodal transport, and supply chain management.   Module 4: Ports and Terminals Explore the bustling hubs of global maritime activity - ports and terminals. This module provides a comprehensive overview of port operations, infrastructure, and management practices. From container terminals to bulk cargo facilities, discover the inner workings of ports and their crucial role in facilitating efficient maritime transportation.   Module 5: Ship Design and Construction Embark on a voyage into the fascinating world of ship design and construction. Delve into naval architecture principles, propulsion systems, and structural engineering concepts. From traditional vessels to modern innovations like LNG carriers and autonomous ships, gain insights into the intricacies of ship design and construction processes.   Module 6: Navigation and Communication Navigate the high seas with precision and safety. This module covers essential navigation techniques, including celestial navigation, electronic charting, and collision avoidance strategies. Explore maritime communication protocols, satellite technologies, and regulatory requirements governing maritime communication systems.   Why Choose Maritime Transportation Systems? Comprehensive Coverage: Our product offers a holistic view of maritime transportation, covering all essential aspects from law and economics to design and navigation. Expert Insights: Benefit from the expertise of industry professionals and academic scholars who have contributed to the development of our modules. Practical Applications: Gain practical knowledge and skills applicable to various roles within the maritime industry, including shipping, logistics, legal, and engineering sectors. Flexible Learning: Access our modules at your own pace, allowing for convenient learning that fits your schedule and preferences.   Join us on a voyage of discovery with Maritime Transportation Systems. Whether you're a seasoned professional or a curious enthusiast, our product promises to enrich your understanding of one of the world's most dynamic and essential industries. Course Curriculum Module 1_ Introduction to Maritime Transportation Systems Introduction to Maritime Transportation Systems 00:00 Module 2_ Maritime Law and Insurance Maritime Law and Insurance 00:00 Module 3_ Maritime Economics and Logistics Maritime Economics and Logistics 00:00 Module 4_ Ports and Terminals Ports and Terminals 00:00 Module 5_ Ship Design and Construction Ship Design and Construction 00:00 Module 6_ Navigation and Communication Navigation and Communication 00:00

🌟 Introducing: Mental Health First Aid Course! 🌟 Are you ready to make a profound difference in people's lives? Dive into the world of mental health with our comprehensive Mental Health First Aid Course. 🧠 In today's fast-paced world, mental health issues are more prevalent than ever. But the good news is, you can play a crucial role in providing support and assistance to those in need. This course is your gateway to understanding, identifying, and responding to mental health challenges effectively. 💪   Benefits of Mental Health First Aid Course: Empowerment: Gain the confidence and skills to recognize the signs of mental health issues early on. Early Intervention: Learn how to provide immediate support to individuals experiencing mental health crises, potentially preventing escalation. Reduced Stigma: Break down barriers surrounding mental health by fostering understanding and empathy in your community. Enhanced Communication: Develop effective communication strategies to connect with and support individuals struggling with mental health challenges. Self-Care: Discover essential self-care techniques to maintain your own mental well-being while supporting others. Community Impact: Make a tangible difference in your community by becoming a trusted mental health advocate and resource.   👩‍️ Who is this for? Healthcare Professionals: Nurses, doctors, psychologists, and counselors seeking to enhance their skills in mental health support. Educators: Teachers, school counselors, and administrators interested in creating supportive environments for students' mental well-being. Human Resources Personnel: HR professionals looking to promote mental wellness in the workplace and provide effective support to employees. Community Leaders: Social workers, community organizers, and volunteers aiming to create inclusive and supportive communities. Parents and Caregivers: Individuals interested in understanding and supporting the mental health needs of their loved ones. Anyone: Individuals passionate about mental health advocacy and making a positive impact in their communities.   🚀 Career Path Completing the Mental Health First Aid Course opens doors to various fulfilling career paths and opportunities, including: Mental Health Advocate: Champion mental health awareness and support within your community or organization. Mental Health Counselor/Therapist: Pursue further education and training to become a licensed mental health professional. Peer Support Specialist: Offer lived experience support to individuals navigating mental health challenges. Mental Health Educator: Facilitate workshops and training sessions to raise awareness and educate others about mental health. Corporate Wellness Coordinator: Work within organizations to promote employee well-being and implement mental health initiatives.   Embark on a journey of compassion, understanding, and empowerment with our Mental Health First Aid Course. Together, let's make a positive impact on mental health and create a healthier, happier world for all. 💙 Don't wait! Enroll now and become a beacon of hope and support in your community! 🌟   FAQ (Frequently Asked Questions) for Mental Health First Aid Course Q1: What is Mental Health First Aid? A: Mental Health First Aid (MHFA) is a training program designed to equip individuals with the knowledge and skills to provide initial support to someone experiencing a mental health challenge or crisis. It aims to raise awareness, reduce stigma, and promote early intervention in mental health issues. Q2: Who can benefit from Mental Health First Aid training? A: MHFA training is beneficial for anyone interested in learning how to support individuals experiencing mental health problems or crises. This includes but is not limited to teachers, healthcare professionals, employers, community workers, and family members. Essentially, anyone who interacts with others can benefit from MHFA training. Q3: What will I learn in a Mental Health First Aid course? A: In an MHFA course, you will learn to recognize the signs and symptoms of common mental health disorders such as depression, anxiety, substance use disorders, and psychosis. You'll also learn how to provide initial assistance, offer non-judgmental support, and guide individuals towards appropriate professional help. Additionally, the course covers self-care strategies and techniques for maintaining mental well-being. Q4: How long does Mental Health First Aid training take? A: The duration of MHFA training varies depending on the format and provider. Typically, it ranges from one to three days. Some courses are offered in-person, while others may be conducted online. Regardless of the format, MHFA training provides comprehensive knowledge and practical skills to effectively support individuals in mental health distress. Q5: Is Mental Health First Aid certification recognized internationally? A: Yes, Mental Health First Aid certification is recognized globally. The program originated in Australia in 2001 and has since been adapted and implemented in numerous countries worldwide. Many organizations, institutions, and workplaces acknowledge MHFA certification as a valuable asset in promoting mental health literacy and creating supportive environments. Course Curriculum Module 1 Understanding Mental Health Understanding Mental Health 00:00 Module 2 Using the Mental Health First Aid Action Plan Using the Mental Health First Aid Action Plan 00:00 Module 3 Crisis Situations and Emergency Interventions Crisis Situations and Emergency Interventions 00:00 Module 4 Understanding and Responding to Mental Health Crises Understanding and Responding to Mental Health Crises 00:00 Module 5 Mental Health Problems Mental Health Problems 00:00

🌟 Unlock the Power of Understanding with Our Dementia Awareness Course! 🌟   Are you ready to embark on a journey of empathy and knowledge? Dive into the fascinating world of dementia awareness with our comprehensive course designed to enlighten and empower you. 🧠   Why Dementia Awareness Matters: Dementia is a complex condition that affects millions of lives worldwide. Understanding its intricacies is not only crucial for caregivers but also for communities, healthcare professionals, and anyone who seeks to make a positive impact in the lives of those living with dementia. Our course offers invaluable insights into the different types of dementia, its symptoms, and effective communication strategies.   Benefits of Taking Our Course: 🔍 Increased Understanding: Gain a deep understanding of dementia, including its causes, symptoms, and progression. 🤝 Improved Communication: Learn how to communicate effectively with individuals living with dementia, fostering meaningful connections. 🧠Enhanced Empathy: Develop empathy and compassion towards individuals and families affected by dementia, enriching your personal and professional life. 💡 Practical Strategies: Acquire practical strategies and techniques for providing support and assistance to individuals living with dementia. 📚   Continued Learning: Stay updated with the latest research and best practices in dementia care, ensuring you provide the highest quality of support.   Who is this for? Our Dementia Awareness course is perfect for: 👨‍️ Healthcare professionals seeking to enhance their knowledge and skills in dementia care. 👩‍🏫 Caregivers looking to provide better support to their loved ones living with dementia. 👥 Community members who wish to create dementia-friendly environments and support networks. 👩‍🎓 Students interested in pursuing careers in healthcare, social work, or gerontology.   Career Path: Completing our Dementia Awareness course opens doors to a variety of fulfilling career paths, including: 👩‍️ Caregiver: Provide hands-on assistance and support to individuals living with dementia in residential care facilities or home settings. 👨‍🔬 Healthcare Professional: Pursue roles in hospitals, clinics, or specialized dementia care units, delivering specialized care and support. 👩‍💼   Community Outreach Coordinator: Work with local organizations and communities to raise awareness about dementia and provide support services. 👨‍🏫 Educator: Share your knowledge and expertise by teaching courses on dementia awareness or working in educational institutions. 👩‍💻   Researcher: Contribute to advancing our understanding of dementia through research and academic pursuits.   Don't miss out on this opportunity to make a difference in the lives of those affected by dementia. Enroll in our Dementia Awareness course today and embark on a journey of learning, compassion, and empowerment. Together, we can create a world that is more understanding and supportive of individuals living with dementia. 🌟     Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Dementia Awareness course is designed to cater to learners of all levels, including beginners. Whether you're new to the topic or have some prior knowledge, you'll find the course content accessible and engaging. Q: How long does it take to complete the course? A: The duration of the course can vary depending on your individual pace and schedule. On average, most learners complete the course within [insert general time frame, e.g., '4-6 weeks']. However, you'll have the flexibility to study at your own pace and access the course materials at any time. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Dementia Awareness course, you will receive a certificate of completion. This certificate acknowledges your dedication to expanding your knowledge and understanding of dementia, which can be a valuable asset for your professional development or personal growth. Q: Can I access the course materials on mobile devices? A: Absolutely! Our course platform is optimized for mobile devices, allowing you to access the materials anytime, anywhere, and from any device with an internet connection. Whether you prefer to study on your computer, tablet, or smartphone, you'll have the flexibility to learn on the go. Q: Will I have access to instructor support during the course? A: Yes, our dedicated team of instructors and support staff is here to assist you throughout your learning journey. If you have any questions, concerns, or need clarification on course materials, you can reach out to our support team via email, discussion forums, or live chat for prompt assistance. Q: Can I preview the course content before enrolling? A: Unfortunately, we do not offer previews of the course content. However, we provide a detailed course description outlining the topics covered, learning objectives, and benefits of enrolling in the course. If you have specific questions about the course content or structure, feel free to reach out to our support team for more information. Q: Is there a refund policy if I'm not satisfied with the course? A: We strive to ensure that all our learners have a positive and rewarding experience with our courses. If you are not satisfied with the course for any reason, please contact our support team within [insert refund period, e.g., '30 days'] of enrollment, and we will be happy to assist you with a refund or provide further assistance to address your concerns. Your satisfaction is our top priority. Course Curriculum Module 1_ Introduction to Dementia. Introduction to Dementia. 00:00 Module 2_ Person-Centered Care. Person-Centered Care. 00:00 Module 3_ Understanding Behaviors in Dementia. Understanding Behaviors in Dementia. 00:00 Module 4_ Activities for Individuals with Dementia. Activities for Individuals with Dementia. 00:00 Module 5_ Nutrition and Hydration. Nutrition and Hydration. 00:00

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 1 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 1 course you will get fundamental ideas of phone-based customer service, the key understanding of customer relationship management and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation. Learning Outcome Familiarise with customer service Understand what's different about good customer service Gain in-depth knowledge of customer relationship management Deepen your understanding of customer service communication strategies How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £23,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 1 Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies 00:24:00 Assignment Assignment - Phone-Based Customer Service Part - 1 00:00:00