4877 Communication Skills courses in Huntingdon delivered Online

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Apply suggestions to manage product and process expectations, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

We will show you how to engage audiences throughout your presentation by being interactive and keeping it conversational. Understand how to keep your verbal, vocal, and visual messages congruent to increase likeability, believability, credibility, and persuasiveness. Be prepared and think through the presentation from start to finish and anticipate any problems. Learning Objectives Define the new language in sales persuasion, Identify the three V's of communication, Select objectives for your presentation, Analyze your audience Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Cultural competence, or the ability to interact sensitively and respectfully with individuals from diverse backgrounds, is an essential skill. Many business professionals face challenges in this area, such as misinterpreting cultural norms, leading to misunderstandings, and even unintentionally offending partners or clients. Discover the knowledge and skills to bridge these cultural gaps, fostering positive relationships, and enhancing business success in a globalized world. Participants will gain insights into cultural differences, communication styles, and strategies for fostering cross-cultural understanding. Learning Objectives The following are some of the key outcomes in this course: Learn what it means to be culturally competent and why it's advantageous. Explore techniques for developing greater cultural competence in all facets of your organization. Understand why it's important to understand cultural differences and how you can overcome potential barriers when delivering a presentation to an audience from another culture. Explore the stages of cultural sensitivity and how to improve your ability to effectively and authentically interact across cultures. Target Audience Managers, Team Leaders, Young Professionals

Elevate your teaching career with the Focus Awards Level 3 Award in Education and Training (RQF). This course equips you with vital skills in understanding educational roles, implementing inclusive teaching methods, and conducting effective assessments. Delve into a wealth of learning resources, from self-assessment grids to video tutorials, and enhance your teaching prowess. Whether you're a novice educator or a seasoned professional, this course empowers you to excel in the ever-evolving field of education and training. By the end, you'll have the confidence and competence to create an inclusive and engaging learning environment that fosters student success. Learning Outcomes Develop effective communication skills with children, young people, and adults. Understand the organisational structure and functions of schools. Gain insights into child and young person development. Learn how to safeguard the well-being of children and young people. Why Choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized both nationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Access to top-notch virtual learning resources. Round-the-clock availability of course modules. An intuitive and user-friendly online platform. Adherence to established standards. A qualification that holds recognized value. Outstanding customer service support. Guided Learning Hours Guided Learning Hours (GLH) encompass all instances of direct interaction, support, or supervision provided to learners by educators, tutors, trainers, or accredited education/training providers. For this qualification, the specified Guided Learning Hours total 48 hours. Total Qualification Time The Total Qualification Time (TQT) encompasses both guided learning hours (GLH) and an estimate of the hours a student is anticipated to commit to independent preparation, study, and other-directed learning activities, including assessments not under direct supervision. Qualification credit values are based on TQT, where one credit corresponds to 10 hours of learning. For this particular qualification, the Total Qualification Time is established at 120 hours. Method of Assessment The method of assessment for this course comprises written assignments and microteaching sessions. Specifically, in Unit 2, learners are required to engage in a one-hour micro teaching activity. Within this session, each learner must deliver a 15-minute teaching session, which will be observed and assessed by a tutor. Following their own presentation, learners have the option to either conduct additional microteaching sessions or observe their peers for the remaining 45 minutes. It's important to note that all assignments must be submitted through an online platform, and simulating the qualification is strictly prohibited. Progression Upon successful completion of the qualification, learners can explore various pathways for advancement: Level 4 Certificate in Education and Training (CET): This program builds on the foundation of Level 3 AET and is crucial for those aspiring to take on more advanced teaching roles. Level 5 Diploma in Education and Training (DET): Equivalent to a foundation degree, this diploma offers a more profound insight into the nuances of teaching and learning. Specialised Teaching Qualifications: Tailor your expertise with options in areas such as literacy, numeracy, ESOL, or teaching learners with disabilities. Assessor and IQA Qualifications: Unlock assessment roles by acquiring Level 3 CAVA or Level 4 IQA qualifications. Continuous Professional Development (CPD): Stay current and improve your skills through workshops, conferences, and training opportunities. Higher Education: Consider pursuing a bachelor's degree or higher education for expanded career prospects in the field. Employment Opportunities: Apply for teaching positions within adult education settings after completing the Level 3 AET. Personalised Career Goals: Your progression path depends on your individual aspirations, subject interests, and preferred educational environments. Qualification Purpose The purpose of the Focus Awards Level 3 Award in Education and Training (RQF) is to enable learners to acquire a comprehensive understanding of the roles, responsibilities, and dynamics involved in the field of education and training. Who is this course for? Aspiring educators seeking formal training and certification. Practising teachers looking to enhance their teaching methodologies. Professionals transitioning into teaching roles. Educational support staff eager to broaden their skills. Requirements No specific qualifications or prior experience are necessary to enrol in the Focus Awards Level 3 Award in Education and Training (RQF) course. This course does not mandate a teaching placement and is accessible to individuals aged 19 years and above, provided they possess a minimum high school qualification. Career path Adult Education Teacher: £30,000 to £40,000 per year Corporate Trainer: £30,000 to £45,000 per year Community College Instructor: £35,000 to £50,000 per year Training Coordinator: £25,000 to £35,000 per year ESL (English as a Second Language) Instructor: £25,000 to £40,000 per year Assessor or Verifier: £25,000 to £35,000 per year Career Counsellor: £30,000 to £45,000 per year Note: There is No Registration, Assessment, Certification fee included with this price.

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A collection of my most popular courses and webinars to help you figure out how best to manage your fatigue challenge and move forwards towards a better level of wellness. Help for all stages of your journey - from the initial basics, to returning to work and figuring out when it's time to incorporate more movement and exercise. It also contains a webinar to share with your loved ones, so that they can better understand what you're going through. Contents £10 Communicating with others when you've got fatigue Course 4 Lessons Fatigue journeys vary from person to person - no two experiences are the same. But there's one challenging topic that seems to feature in most people's journeys at one time or another... communication! In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £75 Fatigue Reset: Crack pacing once and for all Course 32 Lessons View product £10 How to achieve a successful return to work Course 1 Lesson If you’ve had to take time off from your job for months or even years, contemplating a return to work can be difficult. How do you know if you’re ready? Are you well enough to return full-time or do you need to negotiate a phased approach? And what can you do to make sure the return itself goes as successfully as possible? This webinar starts to answer those questions - and many more! View product £10 How to cope better with fatigue Course 2 Lessons A recording of a live webinar held in November 2023. I share the most important areas that you should be focussing on, so that you minimise the time spent wondering what on earth you can do to improve your fatigue challenge and current situation - and get onto the right path to recovery. View product £10 How to start exercising when you have fatigue Course 3 Lessons We hear how helpful it is to exercise for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. When *is* it the right time to start to feel confident about moving more and starting to exercise?In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. View product £10 When a Loved One has fatigue...how to help them, and yourself. Course 5 Lessons A fatigue-related condition doesn’t only impact the life of the person who's ill, it often changes things for you, their loved ones. Adjusting to this can be tough for you, and it can be difficult to know how to best help them.This webinar will increase your understanding of what life feels like for your loved one, and help you know how to support them on their recovery journey, while looking after yourself too.View product

Elevate your communication skills with our comprehensive British Sign Language (BSL) course. From foundational basics to advanced signing, explore career paths as a BSL instructor, SEN teacher, social worker, or medical professional. Join us for an inclusive and empowering learning experience. Start your journey today!

11-in-1 Premium Bundle | CPD QS Certified | 110 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access | Tutor Support | Enrol Today