Writing Clear Business Communication: On-Demand This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Deaf Awareness Training Overview 1 to 1 Live Tutor Support Included | Accredited by CPD | Interactive One Day Training Deaf Awareness Training: a powerful tool that promotes inclusion and improves access for deaf people and those with hearing loss. Deaf Awareness Training Course Description: This Deaf Awareness programme is a general introduction to deafness. Its purpose is to provide information and strategies that will enable individuals to understand a range of deaf issues and use the knowledge gained to communicate more effectively with those from the hard of hearing through to the profoundly deaf. It is designed for anyone in a work or social capacity who has the potential to come into contact with deaf people, for example, banks and retail staff, care workers, education and training bodies, emergency services, hospital and health centre staff, housing associations, legal services, public sector workers, support organisations, theatre and cinema staff, transport bodies and breakdown services, friends, family members and partners, whilst also being a valuable first step for people planning on becoming a communication professional. The programme will equip the reader with awareness skills that when applied will reduce the barriers arising from the communication difficulties between hearing and deaf people. **This course is distributed under the Lead Academy licence.** In Deaf Awareness Training you'll learn about: The importance of deaf awareness, being deaf, different experiences of deafness and hearing loss: you'll experience different perspectives of deafness to enable you to understand how it affects individuals. A history of deafness: we look back through history and consider how attitudes and policies impact on deaf people, then and now. Deaf culture and sign language: you'll gain an insight into unique communities who identify not as a group with a disability but as cultural minorities with their own languages. Equal access: we look at why equal access is important, the effectiveness of lipreading, guidance on good communication and adjustments related to deafness. Some commonly available communication aids and support - from qualified communication-support professionals to technology such as real-time speech-to-text. Accredited by CPD CPD is Recognised by Employers Areas for discussion: Understand how to remove communication barriers A personal experience; how it is to live with a hearing loss Strategies for improved communication Managing your environment and improve accessibility to your services Understand the current hearing technologies to help you understand how hearing loss impacts 11 million people who are affected in the UK Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but due to the COVID pandemic, my classes moved online - this has been a new experience and a great opportunity for me and my learners. Deaf Awareness Training, Winter 2021 Class starts 4th December 2021 Weekly via Zoom with face to face session Duration: 3 Hours Day & Time: Saturday Mornings, 10.00am - 01.00pm Deaf Awareness Training Full Specification Venue: Zoom Online Teacher: Adam Landsdell Who this course is for: The course is aimed at anyone who interacts with deaf people, or those with a hearing loss, who wishes to have a deeper understanding of the issues they face and Deaf culture. Progression Routes: Further courses are available which cover British Sign Language in more depth: BSL Taster (6 to 12 hours) Level 1 Award in British Sign Language BSL at Work (up to 12 hours) **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Types of Deafness Statistics Differing Abilities Language Barriers Communication Tactics and Tips (Communication Professionals) Communication Support and How to Use it Modifying Documents and Plain English Use Interpreting Technology / Assistive Aids Legislation Deaf History and Deaf Culture Basic British Sign Language (BSL syntax & grammar) Gesture & Expression Obtain Your Certificate
Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning
Working in the Health Sector Course Online This Working in the Health Sector is designed for learners considering starting a career in the health sector. ThisWorking in the Health Sector course provides learners with fundamental knowledge and understanding of the health sector and the roles that exist within it. The Working in the Health Sector course will help you develop the knowledge and understanding required to become an effective healthcare team member. This exclusive Working in the Health Sector course aims to teach you the best practices for various healthcare roles. The Working in the Health Sector course will increase your communication skills to improve interactions with service users, and you will be able to formalise your knowledge and understanding of your current healthcare role. By the end of this Working in the Health Sector course, you will have industry-relevant skills to begin your career in the health sector. Why choose this Working in the Health Sector course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in the Health Sector Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in the Health Sector Course. Courses you will get: Course 01: Working in the Health Sector Course 02: Working in Confined Spaces Course 03: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Working in the Health Sector course] Working in the Health Sector Course Online Course Curriculum of Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Certification of Working in the Health Sector Course After completing the Working in the Health Sector course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Working in the Health Sector Course After completing Working in the Health Sector Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Working in the Health Sector Course Online This Working in the Health Sector course is suitable for people who want to start or advance their careers in health care support and administration roles. This Working in the Health Sector course is also ideal for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Working in the Health Sector Course Online To enrol in this Working in the Health Sector Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in the Health Sector Course. Be energetic and self-motivated to complete our Working in the Health Sector Course. Basic computer Skill is required to complete our Working in the Health Sector Course. If you want to enrol in our Working in the Health Sector Course, you must be at least 15 years old. Career path Working in the Health Sector Course Online Enrolling in this Working in the Health Sector course can lead you to the following career.
Working in the Health Sector Course Online This Working in the Health Sector is designed for learners considering starting a career in the health sector. ThisWorking in the Health Sector course provides learners with fundamental knowledge and understanding of the health sector and the roles that exist within it. The Working in the Health Sector course will help you develop the knowledge and understanding required to become an effective healthcare team member. This exclusive Working in the Health Sector course aims to teach you the best practices for various healthcare roles. The Working in the Health Sector course will increase your communication skills to improve interactions with service users, and you will be able to formalise your knowledge and understanding of your current healthcare role. By the end of this Working in the Health Sector course, you will have industry-relevant skills to begin your career in the health sector. Why choose this Working in the Health Sector course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in the Health Sector Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in the Health Sector Course. Courses you will get: Course 01: Working in the Health Sector Course 02: Working in Confined Spaces Course 03: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Working in the Health Sector course] Working in the Health Sector Course Online Course Curriculum of Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Certification of Working in the Health Sector Course After completing the Working in the Health Sector course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Working in the Health Sector Course After completing Working in the Health Sector Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Working in the Health Sector Course Online This Working in the Health Sector course is suitable for people who want to start or advance their careers in health care support and administration roles. This Working in the Health Sector course is also ideal for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Working in the Health Sector Course Online To enrol in this Working in the Health Sector Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in the Health Sector Course. Be energetic and self-motivated to complete our Working in the Health Sector Course. Basic computer Skill is required to complete our Working in the Health Sector Course. If you want to enrol in our Working in the Health Sector Course, you must be at least 15 years old. Career path Working in the Health Sector Course Online Enrolling in this Working in the Health Sector course can lead you to the following career.
Self Esteem: Self Esteem Course Online A healthy representation of how you see yourself is a high self-esteem; after all, nothing is more important than how you see yourself when you need to be assertive, make executive decisions, or ask for what you want. Learn techniques that will drastically change how you feel about yourself and how you approach the world in order to get what you want by asking with confidence and without fear. Professional success requires the growth of self-esteem and assertiveness. However, without adequate training and guidance, it is impossible to advance in your career. In this regard, this Self Esteem: Self Esteem Course is ideal for you. Through this Self Esteem: Self Esteem Course, you will learn about self-confidence, the impact of negative thinking, communication skills, the importance of goal setting, the role of body language. After completing this Self Esteem: Self Esteem Course, you will be able to manage your self-esteem and assertiveness with excellence and professionalism. This Self Esteem: Self Esteem Course will provide you a solid understanding of self-esteem and assertiveness, which will help you advance in your career. Why choose this Self Esteem: Self Esteem Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Self Esteem: Self Esteem Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Self Esteem: Self Esteem Course. Main Course: Self Esteem Course Free Courses included with Self Esteem: Self Esteem Course Course 01: Level 7 Life Coaching Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Self Esteem: Self Esteem Course] Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course consists of 04 modules. Course Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Assessment Method of Self Esteem: Self Esteem Course After completing Self Esteem: Self Esteem Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Self Esteem: Self Esteem Course After completing the Self Esteem: Self Esteem Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course is suitable for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Self Esteem: Self Esteem Course Online To enrol in this Self Esteem: Self Esteem Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Self Esteem: Self Esteem Course. Be energetic and self-motivated to complete our Self Esteem: Self Esteem Course. Basic computer Skill is required to complete our Self Esteem: Self Esteem Course. If you want to enrol in our Self Esteem: Self Esteem Course, you must be at least 15 years old.
Working in the Health Sector Course Online This Working in the Health Sector is designed for learners considering starting a career in the health sector. ThisWorking in the Health Sector course provides learners with fundamental knowledge and understanding of the health sector and the roles that exist within it. The Working in the Health Sector course will help you develop the knowledge and understanding required to become an effective healthcare team member. This exclusive Working in the Health Sector course aims to teach you the best practices for various healthcare roles. The Working in the Health Sector course will increase your communication skills to improve interactions with service users, and you will be able to formalise your knowledge and understanding of your current healthcare role. By the end of this Working in the Health Sector course, you will have industry-relevant skills to begin your career in the health sector. Why choose this Working in the Health Sector course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Working in the Health Sector Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Working in the Health Sector Course. Courses you will get: Course 01: Working in the Health Sector Course 02: Working in Confined Spaces Course 03: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Working in the Health Sector course] Working in the Health Sector Course Online Course Curriculum of Working in the Health Sector Course Module 01: Understand the Role of the Healthcare Worker Module 02: Communication Skills for Working in the Health Sector Module 03: Personal Development in the Health Sector Module 04: Health, Safety and Security in the Health Sector Module 05: Understand Quality Standards in the Health Sector Module 06: Equality and Diversity in the Health Sector Certification of Working in the Health Sector Course After completing the Working in the Health Sector course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Working in the Health Sector Course After completing Working in the Health Sector Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Working in the Health Sector Course Online This Working in the Health Sector course is suitable for people who want to start or advance their careers in health care support and administration roles. This Working in the Health Sector course is also ideal for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements Working in the Health Sector Course Online To enrol in this Working in the Health Sector Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Working in the Health Sector Course. Be energetic and self-motivated to complete our Working in the Health Sector Course. Basic computer Skill is required to complete our Working in the Health Sector Course. If you want to enrol in our Working in the Health Sector Course, you must be at least 15 years old. Career path Working in the Health Sector Course Online Enrolling in this Working in the Health Sector course can lead you to the following career.
Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access
Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
How to inspire others and build successful relationships. This course is designed to support professionals in business to develop communication skills through understanding and applying knowledge of personality and behaviour in the workplace. It is based upon the book "The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships" by Robin Hills (ISBN: 1912300087).