4877 Communication Skills courses in Huntingdon delivered Online

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Introducing the ultimate knowledge powerhouse for aspiring surveying professionals - the Surveying (Building, Land and Development) QLS Endorsed bundle! Unlock the doors to a thriving career in surveying with this comprehensive collection of eight meticulously curated courses. Whether you're a seasoned practitioner or just starting your journey, this bundle is your passport to success. Within this bundle, you'll find three QLS-endorsed courses that carry the weight of professional recognition. These courses have been rigorously evaluated and approved by the prestigious QLS, ensuring the highest standards of quality and excellence. And that's not all - upon completion of these endorsed courses, you'll receive exclusive hardcopy certificates, a tangible symbol of your mastery in building quantity surveying, land surveying, and property development. Let your achievements speak volumes as you proudly display these certificates, highlighting your commitment to excellence. But we didn't stop there. We understand the need for continuous professional development, which is why we've included five CPD QS-accredited courses in this bundle. Expand your expertise with topics like construction estimation using RSMeans, LEED V4 - Building Design and Construction, WELL Building Standard, Construction Industry Scheme (CIS), and Bricklaying and Construction. These courses, meticulously designed to enhance your knowledge and sharpen your skills, are the perfect stepping stones to staying ahead of the curve in the dynamic world of surveying. We believe in the power of knowledge and its transformative potential. That's why our focus is on delivering comprehensive theoretical content that empowers you with a deep understanding of surveying principles. You won't find promises of "industry experts" or "practical skills" here. Instead, you'll embark on a journey of intellectual exploration guided by meticulously crafted course materials and thought-provoking insights. Immerse yourself in the world of surveying, and unlock limitless possibilities for career growth. Don't miss this extraordinary opportunity to fuel your passion for surveying and propel your career to new heights. Enrol in the Surveying (Building, Land and Development) QLS Endorsed bundle today, and become a force to be reckoned with in the surveying industry. Your success story starts here. Key Features of the Surveying (Building, Land and Development) QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Surveying (Building, Land and Development) QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Building Quantity Surveyor QLS Course 02: Land Surveying QLS Course 03: Property Development Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Estimation using RSMeans Course 02: LEED V4 - Building Design and Construction Course 03: WELL Building Standard Course 04: Construction Industry Scheme (CIS) Course 05: Bricklaying and Construction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Surveying (Building, Land and Development) QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of building quantity surveying, land surveying, and property development principles. Acquire in-depth knowledge of construction estimation techniques using RSMeans. Gain proficiency in implementing LEED V4 - Building Design and Construction standards. Familiarize yourself with the WELL Building Standard and its application in sustainable construction practices. Understand the intricacies of the Construction Industry Scheme (CIS) and its impact on project management. Master the techniques of bricklaying and construction, enhancing your practical knowledge. Cultivate a strong foundation in surveying methodologies, enabling you to excel in your surveying career. Discover a world of limitless possibilities with the Surveying (Building, Land and Development) QLS Endorsed bundle. This comprehensive collection of eight courses provides aspiring surveying professionals with the essential knowledge and expertise needed to thrive in this dynamic field. With three QLS-endorsed courses, you'll receive hardcopy certificates, cementing your credibility and opening doors to exciting opportunities. Additionally, five CPD QS accredited courses will broaden your horizons, equipping you with the latest industry insights. Immerse yourself in theoretical exploration and embark on a transformative journey, laying the foundation for a successful career in surveying. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Surveying professionals seeking to enhance their knowledge and expertise. Individuals aspiring to pursue a career in building quantity surveying, land surveying, or property development. Construction industry personnel interested in expanding their skill set. Professionals looking to stay abreast of industry trends and best practices. Career path Building Quantity Surveyor: £30,000 to £60,000 per year. Land Surveyor: £25,000 to £50,000 per year. Property Developer: £35,000 to £80,000 per year. Construction Estimator: £25,000 to £50,000 per year. LEED Specialist: £35,000 to £65,000 per year. Construction Project Manager: £40,000 to £80,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Supply Chain Management, Commercial law & Logistic Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Introducing our bundle of eight comprehensive courses, perfect for anyone keen on immersing themselves in the world of Supply Chain Management, Commercial Law, and Logistic Management. This unique blend of three QLS-endorsed courses and five CPD QS accredited programs is your key to unlocking endless career possibilities. Dive deep into the art of Supply Chain Management, Commercial Law, and Logistic Management with our top-notch QLS-endorsed courses. Embrace the opportunity to receive a hardcopy certificate upon completion, enhancing your credentials and boosting your professional profile. These courses are designed to equip you with an advanced understanding of commercial law principles, strategic supply chain management techniques, and efficient logistic practices. Expand your knowledge horizon with five additional CPD QS accredited courses covering Retail Management, Transport Manager, Import/Export, Warehouse Management Diploma, and Business Law. These specialized programs bring you a step closer to mastering the broader aspects of commerce, trade, and management. Immerse yourself in this unique learning experience. Your journey to becoming a proficient professional in Supply Chain Management, Commercial Law, and Logistic Management begins here. Let's redefine your career path together. Key Features of the Supply Chain Management, Commercial law & Logistic Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Supply Chain Management, Commercial law & Logistic Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Supply Chain Management QLS Course 02: Commercial law QLS Course 03: Logistic Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Retail ManagementCourse 02: Transport ManagerCourse 03: Import/ExportCourse 04: Warehouse Management DiplomaCourse 05: Business Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Supply Chain Management, Commercial law & Logistic Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Supply Chain Management, Commercial law & Logistic Management Bundle: By the end of this Supply Chain Management, Commercial law & Logistic Management bundle course, learners will be able to: Gain an in-depth understanding of Supply Chain Management principles and their application in various sectors. Develop a comprehensive understanding of Commercial Law, including contract law, corporate law, and intellectual property rights. Understand the intricacies of Logistic Management and how it impacts business operations. Gain insights into Retail Management, including planning, control, and coordination. Understand the role and responsibilities of a Transport Manager. Learn the fundamentals of Import/Export, including trade laws, regulations, and customs. Understand the essentials of Warehouse Management and how to optimize storage and distribution. Develop knowledge of Business Law and its application in a corporate setting. This bundle of eight courses offers a well-rounded theoretical understanding of essential business operations. It opens up new vistas in Supply Chain Management, Commercial Law, and Logistic Management, imparting knowledge that's crucial to success in these sectors. The in-depth study of topics such as contract law, supply chain strategies, logistics, retail planning, transport management, and more, will enable learners to make informed decisions in business scenarios. Not only do these courses offer a thorough grounding in their respective subjects, but they also provide a wide-reaching understanding of commerce, trade, and management. They equip learners with a holistic view of the business landscape, ensuring that they can confidently navigate and lead in these sectors. This bundle brings immense value, empowering you with the ability to understand and address complex business situations, thereby advancing your career. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Supply Chain Management, Commercial law & Logistic Management bundle course is ideal for: Individuals aspiring for a career in Supply Chain Management, Commercial Law, or Logistic Management. Existing professionals in the business sector looking to upgrade their knowledge and skills. Graduates seeking a well-rounded understanding of commerce and trade operations. Entrepreneurs who want to understand business law and supply chain management to better manage their ventures. Career path Supply Chain Manager: Salary range in the UK: £40,000 - £80,000. Commercial Lawyer: Salary range in the UK: £60,000 - £120,000. Logistic Manager: Salary range in the UK: £30,000 - £55,000. Retail Manager: Salary range in the UK: £25,000 - £50,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** First Aid, Public Health and Fire Marshal Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Discover the power of knowledge with our exclusive bundle, the First Aid, Public Health and Fire Marshal Diploma. This extraordinary collection of courses brings together essential expertise in three QLS-endorsed subjects: First Aid at Work, Public Health and Safety, and Fire Marshal. With these three courses, you'll gain the confidence and skills needed to handle emergencies, promote well-being, and ensure safety in any environment. What sets this bundle apart is not only the comprehensive knowledge it offers but also the hardcopy certificates you'll receive upon completion of the QLS-endorsed courses. These tangible certificates will serve as a testament to your commitment and proficiency, showcasing your expertise to employers and colleagues alike. But that's not all. We've also included five CPD QS-accredited courses that perfectly complement the core subjects. Dive into Fire Safety and Fire Extinguisher training to enhance your understanding of fire prevention and control. Expand your capabilities with Emergency Care Worker and Ambulance Care Assistant courses, where you'll gain insights into critical emergency medical procedures. Lastly, explore Oxygen First Aid Training to master life-saving techniques in a variety of scenarios. Key Features of the First Aid, Public Health and Fire Marshal Diploma Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our First Aid, Public Health and Fire Marshal Diploma bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: First Aid at Work QLS Course 02: Public Health and Safety QLS Course 03: Fire Marshal 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Fire Safety Course 02: Fire Extinguisher - Online Course Course 03: Emergency Care Worker Course 04: Ambulance Care Assistant Course 05: Oxygen First Aid Training - Online Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our First Aid, Public Health and Fire Marshal Diploma courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss this opportunity to bolster your knowledge in the areas of First Aid, Public Health, and Fire Marshal. Enroll in our comprehensive bundle today and unlock a wealth of expertise that will set you apart in your professional endeavors. Learning Outcomes: Acquire in-depth knowledge of First Aid at Work, Public Health and Safety, and Fire Marshal practices. Understand the importance of emergency response and develop skills to handle various critical situations. Gain insights into fire safety protocols and learn how to effectively use fire extinguishers. Enhance your understanding of emergency care and become proficient in administering medical aid. Master oxygen first aid techniques and be prepared to handle emergencies that require oxygen support. Develop a strong awareness of public health practices and their impact on well-being. Cultivate a comprehensive skill set that encompasses first aid, public health, and fire marshal responsibilities. Step into a world of knowledge and expertise with our First Aid, Public Health and Fire Marshal Diploma bundle. This unique collection of courses brings together three QLS-endorsed subjects and five CPD QS-accredited courses, offering you a comprehensive understanding of vital topics. From mastering life-saving first aid techniques to ensuring public safety and promoting well-being, this bundle equips you with the knowledge and skills to excel in these critical areas. Designed to be accessible and informative, our courses provide theoretical insights and practical knowledge, empowering you to handle emergencies and make a real difference in your professional environment. With hardcopy certificates for the QLS-endorsed courses and a broad range of topics covered, this bundle is your key to career advancement and personal growth. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to expand their knowledge and skills in First Aid, Public Health, and Fire Marshal practices. Individuals interested in acquiring expertise in emergency response and safety protocols. Healthcare professionals, caregivers, and emergency service personnel aiming to enhance their capabilities. Those aspiring to pursue careers in fields such as healthcare, public safety, and emergency management. Career path First Aid Trainer: £20,000 - £35,000 per year Fire Safety Officer: £25,000 - £45,000 per year Emergency Care Worker: £18,000 - £30,000 per year Ambulance Care Assistant: £18,000 - £28,000 per year Health and Safety Advisor: £25,000 - £45,000 per year Public Health Officer: £22,000 - £40,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

This comprehensive course covers essential skills in office administration and effective time management. Participants will learn various aspects of office organization, communication, and productivity enhancement, enabling them to excel in administrative roles. From mastering communication skills to handling meetings and stress, this course equips learners with a well-rounded skill set for successful office administration. Learning Outcomes: Understand the fundamental principles of office administration. Develop effective communication and business writing skills. Master time management techniques for enhanced productivity. Learn stress management strategies to maintain a healthy work-life balance. Acquire proficiency in using Microsoft Office applications. Gain insights into organizing meetings and conferences successfully. Develop conflict management and resolution skills. Cultivate professionalism and business etiquette in workplace interactions. Why buy this Office Administration and Time Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Administration and Time Management Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking to enhance their office administration skills. Professionals aiming to improve time management and productivity. Office managers, assistants, and administrative personnel. Anyone interested in developing effective communication and Microsoft Office skills. Prerequisites This Office Administration and Time Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good internet connection. Career path Office Administrator - Average Salary: £22,000 - £30,000 per year Administrative Coordinator - Average Salary: £25,000 - £35,000 per year Office Manager - Average Salary: £28,000 - £40,000 per year Executive Assistant - Average Salary: £30,000 - £45,000 per year Operations Supervisor - Average Salary: £32,000 - £48,000 per year Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00