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5187 Communication Skills courses in Garforth delivered Online

Level 3 Diploma in Advanced Parenting Skills Training Course - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 3 Diploma in Advanced Parenting Skills Training Course - QLS Endorsed
Delivered Online On Demand3 hours
£105

Forensic Science Level 3 Course - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Forensic Science Level 3 Course  - QLS Endorsed
Delivered Online On Demand2 hours
£105

Supervisor Training Course

5.0(5)

By Online Training Academy

Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment. Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success. Course Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Communication Skill Development Module 05: Employee Management Module 06: Recruitment and Dismissal Module 07: Conflict Management Module 08: Interactive Training for New Supervisors Module 09: Cybersecurity for Employees Learning Outcomes: Understand fundamentals of supervision and its importance in organizations. Develop essential communication skills for effective supervisory roles. Manage employee performance and conduct recruitment and dismissal procedures confidently. Resolve conflicts in the workplace using effective conflict management strategies. Equip new supervisors with interactive training techniques for successful onboarding. Implement cybersecurity practices to ensure employee data protection and organizational security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? New supervisors seeking foundational skills in management and leadership. Experienced employees transitioning into supervisory roles for career advancement. HR professionals involved in recruitment, employee management, and conflict resolution. Managers aiming to enhance their communication and supervision skills. Individuals interested in understanding the responsibilities of a supervisor. Career path Operations Supervisor Team Leader Shift Manager HR Supervisor Department Manager Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Supervisor Training Course
Delivered Online On Demand2 hours 12 minutes
£10

Level 2, 3 & 4 Travel Agency Course

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Travel Agency Course
Delivered Online On Demand
£100

Food Hygiene and Safety with Kitchen Management Level 3 - CPD Certified

4.7(47)

By Academy for Health and Fitness

23 in 1 Food Hygiene and Safety Bundle If you aim to enhance your Food Hygiene and Safety skills, our comprehensive Food Hygiene and Safety course is perfect for you. Designed for success, this Food Hygiene and Safety course covers everything from basics to advanced topics in Food Hygiene and Safety. Each lesson in this Food Hygiene and Safety course is crafted for easy understanding, enabling you to become proficient in Food Hygiene and Safety. Whether you are a beginner or looking to sharpen your existing skills, this Food Hygiene and Safety is the ideal choice. We proudly offer 18 courses within the Food Hygiene and Safety with Kitchen Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Food Hygiene Level 3 Course 02: HACCP Food Safety Levels 1 and 2 Course 03: Food Allergy Awareness Course 04: Food Labelling Regulations Training Course 05: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 06: Nutrition: 60+ Foods For Health, Fitness & Dieting Course 07: Nutrition and Hydration Course 08: Kitchen Manager Course 09: Kitchen Team Lead Course 10: Cleaning Diploma Course 11: Food Photography Course 12: Time Management Course 13: Infection Prevention and Immunisation Course 14: UK Cooking and Gastronomy Technician Course Course 15: Oven Cleaning Training Course Course 16: How to Improve Your Food Hygiene Rating Course 17: Diploma in Professional Chef Course 18: Food and Beverage Manager With our Food Hygiene and Safety exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Food Hygiene and Safety: Have an in-depth understanding of Food Hygiene and Safety principles. Be knowledgeable about Food Allergen Awareness and Labelling Regulations. Understand how nutrition and hydration impact health and fitness. Understand professional cooking techniques and food and beverage management. Be capable of improving food hygiene ratings. Why Prefer This Food Hygiene and Safety Bundle? Get a Free QLS Endorsed Certificate upon completion of Food Hygiene and Safety Get a free student ID card with Food Hygiene and Safety Training The Food Hygiene and Safety is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Food Hygiene and Safety course materials The Food Hygiene and Safety comes with 24/7 tutor support Food Hygiene and Safety The "Food Hygiene and Safety with Kitchen Management" bundle is a comprehensive collection of 18 meticulously curated courses aimed at providing in-depth knowledge about food hygiene, safety, nutrition, and kitchen management. This enriching journey starts with understanding basic food hygiene and safety practices, progressing to complex topics like food labelling regulations and allergen awareness. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene and Safety bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements Food Hygiene and Safety Career path Food Hygiene and Safety Food Safety Officer Kitchen Manager Nutritional Advisor Professional Chef Food and Beverage Manager Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Food Hygiene and Safety with Kitchen Management Level 3 - CPD Certified
Delivered Online On Demand5 days
£109

Medical Writing (Medical Transcription, Medical Law & Medical Terminology)

4.7(47)

By Academy for Health and Fitness

Embark on a transformative journey into the world of precision and clarity with our Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course! This Amazing bundle on Medical Transcription, Medical Law & Medical Terminology covers Diverse medical disciplines, with a strong emphasis on Medical Writing. Participants explore essential aspects of healthcare, including Medical Writing, Medical Transcription, Medical Law, and Medical Terminology. The program also delves into all crucial components of effective Medical Writing. Additionally, learners acquire vital soft skills such as effective communication and stress management, which are integral to successful Medical Writing careers. With a dedicated focus on Medical Writing, this bundle equips individuals with the knowledge and skills required to excel in this specialized field. Graduates emerge well-prepared for roles that involve precise and clear Medical Writing. This bundle offers a robust foundation rooted in the principles of Medical Writing which is required in any type of transcription or healthcare-related profession. Course 01: Medical Writing Course 02: Medical Transcription Course 03: Medical Law Course 04: Medical Receptionist: Responsibilities and Skills Course 05: Introduction to Medical Terminology Course 06: Clinical Coding Course 07: GDPR in Healthcare Course 08: Document Control Course 09: Clinical Coding: ICD-10-CM Course 10: Clinical Coding Inpatient Training: DRG-ICD Course 11: Clinical Coding Inpatient Training: DRG-PCS Course 12: Compliance Risk and Management Course 13: Phone-Based Customer Service Course 14: Effective Communication Skills Diploma Course 15: Touch Typing Essentials Course 16: Level 2 Microsoft Office Essentials Course 17: Personal Hygiene Course 18: Stress Management Training Learning Outcome of this Bundle course: Perfect Medical Writing for precise healthcare documentation. Hone soft skills crucial for healthcare roles in Medical Writing Expertise in GDPR compliance, ensuring secure Medical Writing Ready for roles in transcription, reception, and diverse Medical Writing professions Holistic understanding for well-rounded contributions in Medical Writing Why Choose Our Bundle? FREE Medical Writing certificate accredited Get a free student ID card with Medical Writing Training Get instant access to this Medical Writing course Learn Medical Writing from anywhere in the world The Medical Writing is an entirely online course Lifetime access to the Medical Writing course materials The Medical Writing comes with 24/7 tutor support This bundle focuses on "Medical Writing," emphasizing precise and accurate healthcare documentation. Participants explore medical disciplines, including "Medical Transcription," "Medical Law," "Medical Terminology" and "Clinical Coding." The curriculum covers healthcare terminology and GDPR compliance while nurturing soft skills like effective communication. Graduates are well-prepared for diverse healthcare roles, benefiting from this bundle's comprehensive approach to "Medical Writing." By delving into the intricacies of Medical Transcription, Medical Law and Medical Terminology learners gain a deep understanding of healthcare documentation and communication. Whether aspiring to careers in medical transcription, receptionist duties, compliance management, or other healthcare professions, this bundle provides a solid foundation rooted in "Medical Writing" principles. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical Writing (Medical Transcription, Medical Law & Medical Terminology) Aspiring Medical Writers Healthcare Professionals Medical Transcriptionists Healthcare Administrators Compliance Officers Healthcare Enthusiasts Requirements Medical Writing (Medical Transcription, Medical Law & Medical Terminology) No formal qualification is required to enrol in this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course. Career path Possible career paths after this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) bundle: Medical Writer Medical Transcriptionist Healthcare Compliance Officer Legal Consultant in Healthcare Customer Service Representative Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Medical Writing (Medical Transcription, Medical Law & Medical Terminology)
Delivered Online On Demand4 days
£109

Agile Project Management- CPD Certified

4.7(47)

By Academy for Health and Fitness

>> 24 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! << Feeling overwhelmed by complex projects and demanding deadlines? You're not alone. A recent UKCIPD survey found that a staggering 60% of employees feel stressed due to workload. But what if there was a better way to manage projects and deliver results, even in high-pressure situations? Our Agile Project Management bundle offers a dynamic and adaptable approach to navigating the ever-changing business landscape. You'll learn about key concepts including iterative development, backlog management, sprint planning, and daily stand-up meetings. Learn how to successfully prioritise activities, promote team collaboration, and view change as a fuel for progress. Beyond the fundamentals in Agile Project Management, you'll explore critical areas like stakeholder engagement, risk mitigation, and data-driven decision-making. We proudly offer 18 courses within the Agile Project Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Agile Project Management Course 02: Project Management Level 7 Course 03: Microsoft Project - Monitoring Course 04: Diploma in Performance Management Course 05: Change Management Course 06: Leadership & Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Agile Project Management Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Don't settle for the ordinary; get ready to tackle any project with agility and confidence. Enrol now in our Agile Project Management bundle and watch your project leadership skills soar! Learning Outcomes of Agile Project Management Bundle: Master Agile project lifecycles and adapt them to your specific needs. Craft and prioritize Agile backlogs for iterative development and value delivery. Lead high-performing Agile teams through sprints, stand-ups, and retrospectives. Embrace Agile data analysis to make informed decisions and optimize project outcomes. Mitigate risks and manage change proactively in an Agile environment. Design and implement bespoke Agile project strategies for lasting success. Why Choose Our Agile Project Management Course? Get a Free CPD Accredited Certificate upon completion of Agile Project Management Get a free student ID card with Agile Project Management Training The Agile Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Agile Project Management course materials The Agile Project Management comes with 24/7 tutor support CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management bundle is suitable for everyone. Requirements There is no formal Requirement for Agile Project Management Bundle. Career path This Agile Project Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Agile Project Manager Financial Analyst Compliance Manager Change Management Consultant Performance Manager Certificates CPDQS Accredited Hard copy Certificate Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included

Agile Project Management- CPD Certified
Delivered Online On Demand5 days
£109

The Art of Public Speaking

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This The Art of Public Speaking course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The The Art of Public Speaking course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to The Art of Public Speaking and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited The Art of Public Speaking course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this The Art of Public Speaking course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The The Art of Public Speaking will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Start With a Killer Opener Introduction and Welcome to the course 00:17:00 Get Them To Trust You 00:18:00 Get Them To Believe You 00:14:00 Get Them To Listen To You 00:09:00 Killer Opener Summary And Q&A 00:05:00 Module 02: Command With Your Body Introduction To Command With Your Body 00:04:00 Take A Strong Stance 00:06:00 Move Purposefully 00:10:00 Master Eye Contact 00:06:00 Activity - Command With Your Body 00:10:00 Module 03: Convince With Your Voice Introduction To Convince With Your Voice 00:04:00 Choose Your Words Wisely 00:28:00 Find Your Optimal Pace, Volume, Inflections and Tone 00:02:00 Convince With Your Voice Summary And Next Steps 00:03:00 Module 04: Overcome Your Presentation Fears Introduction To Overcome Your Presentation Fears 00:08:00 Minimize The Chance Of A Misstep 00:18:00 Channel Your Strengths And Not Your Vulnerabilities 00:20:00 Focus On Your Audience's Needs And Not Your Own 00:19:00 Module 05: Appear Confident and Credible Introduction To Appear Confident And Credible 00:09:00 Use Confident Language 00:20:00 Speak With a Confident Voice 00:02:00 Show Confident Body Language And Facial Expressions 00:08:00 Module 06: Rule the Room and Q&A Big Picture and Q&A 00:08:00 Additional Study Materials Convey Workbook 02:38:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Art of Public Speaking
Delivered Online On Demand6 hours 46 minutes
£11.99

Receptionist Skills

4.7(160)

By Janets

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Receptionist Skills
Delivered Online On Demand3 weeks
£25

Public Services Administration and Management Fundamentals

4.9(27)

By Apex Learning

Tired of browsing and searching for a Public Services course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Services bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Services course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Public Services and help you along your learning journey. Advanced audio-visual learning modules of these Public Services courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Public Services, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Public Services Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Report Writing Course 12: Touch Typing Essentials Course 13: Public Speaking and Presentation Skill Course Course 14: Effective Communication Skills Enrol now in Public Services to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services expertise and essential knowledge, which will assist you in reaching your goal. Curriculum Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services bundle. Requirements Our Public Services course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Public Services expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Public Services Administration and Management Fundamentals
Delivered Online On Demand
£79