As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Level 5 Diploma(FREE QLS Endorsed Certificate)| 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Estate Management and Invest mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Estate Management and Invest bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Estate Management and Invest bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Estate Management and Invest Bundle consists of the following premium courses: Course 01: Estate Agent Diploma Course 02: Property Management Course 03: Residential Property Sales Course 04: Land Surveying Course 05: UK Land Management Complete Training Course 06: Property Law Course 07: Conveyancing Online Course Course 08: Landscape Architecture Level 2 Course 09: Financial Controller Course 10: Property Development Diploma Course 11: Insurance Agent Course 12: Town Planning Course Course 13: Environmental Law & Impact Assessment Course 14: Financial Analysis Course 15: Investment Basics Course 16: UK Tax Accounting Course 17: Accounting and Finance Certification Course Course 18: Fundamentals of Stakeholder Management Course 19: Media & Public Relations Course 20: Customer Relationship Management (CRM) Course 21: Legal Advisor UK Course 22: Public Housing Management Course 23: Corporate Social Responsibility (CSR) Training Course 24: Mortgage Adviser Course 25: Risk Assessment & Analysis Course 26: Commercial law Course 27: Sales Executive Course 28: Corporate & Strategic Communication Skills Course 29: Compliance Manager Course 30: Business Proposal Writing Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Estate Management and Invest mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Estate Management and Invest to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Estate Management and Invest bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Estate Management and Invest bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Estate Agent Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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Also, our Logistics Management experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Logistics Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Logistics Management Bundle Consists of the following Premium courses: Course 01: Logistic Management Course 02: Transport Management Diploma Course 03: Purchasing & Procurement Course - Level 3 Course 04: Supply Chain Management Course 05: Material Management Course 06: Warehouse Course 07: Warehouse Safety Course 08: Delivery Driver Training Course 09: Driver Safety Awareness Certificate Course 10: Spill Management Training Course 11: Customer Relationship Management Course 12: Effective Communication Skills Course 13: Logistics of Crude Oil and Petroleum Products Course 14: Time Management Benefits you'll get choosing Apex Learning for this Logistics Management: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Logistics Management Bundle Course 01: Logistic Management Introduction to Logistic Management Planning Framework for Logistics Supply Chain Management Logistics Management and Organisation Sourcing, Purchasing, and Procurement Channels of Distribution Supplier Relationship Management Inventory Planning and Management Principles of Warehousing Transport Management Negotiation Techniques Customer Service and Logistics Course 02: Transport Management Diploma An Introduction to Successful Transport Management The UK's Travel Infrastructure - Road and Rail Road Freight and Transport Management Passenger Road Transport and its Management Rail and Transport Management Transport Management for Ports and Inland Waters Transport Management for Airlines Trends, Challenges and Best Practice in Transport Management Transport Management and Health and Safety Course 03: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Supplier Relationship Management Analysing and Reducing Risk in the Supply Chain Improving Efficiency and Accuracy Category Management Inventory Management E-Procurement Course 04: Supply Chain Management An overview of Supply Chain Management Role of logistics of Supply Chain Customer Response Principles and Systems Supply Chain System and Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management and Operations Supply Chain Design and Monitoring Supply Chain Network and Evaluating Supply Chain Planning and New Business Concepts Aligning your supply chain process with your business Course 05: Material Management Introduction to Material Management Purchasing and Supply Chain Management Inventory Management, Planning and Control Stores Management and Control Forecasting Material Requirements Planning Materials Handling Course 06: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts Warehouse Management Technologies to Adopt Order Picking in the Warehouse Managing Warehouse Inventory Organize the Storage of Inventory in a Warehouse Inventory Management Techniques Inventory Control Flow of Processing Logistics and Supply Chain In A Warehouse Inventory Classification In The Warehouse The Role Of Human Resource management In A Warehouse Warehouse Safety Warehouse Cost Management Improve Warehouse Efficiency and Reduce Costs Course 07: Warehouse Safety The Role of Warehouse Introduction to Warehouse Safety Health and Safety Management in Warehouses General Warehouse Hazards Manual and Mechanical Handling Site Safety Course 08: Delivery Driver Training Introduction to the Delivery Driving Delivery and Collection Maintaining Records Effective Route Planning Stress Management Driver CPC Maintain Traffic Laws Parking and Reversing Driving in Adverse Weather Condition Safety Regulations and Hygiene Vehicle Maintenance and Safety Zero Contact Delivery Methods Course 09: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 10: Spill Management Training Introduction to Spill Management Hazardous Substances Pollution Incident Response Planning Managing a Spill Spill Clean-Up Guideline Spills on a Road or Highway Diesel Spillages: An Overview Site-Specific Pollution Control Options Spill Prevention & Control Checklist Ways to Encourage Best Practice Course 11: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 12: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 13: Logistics of Crude Oil and Petroleum Products About The Course The Different Methods of Transport Marine Transport Transport by Pipeline Comparing Transport Costs Storage and Delivery to the Refinery Dispatch of Petroleum Products Controls at Dispatch Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style And Much More... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Logistics Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << A recent CIPD report found that 72% of UK businesses struggle to find effective people managers. Effective team leadership is crucial for business success, and it equips you with the skills to navigate challenges and empower your team. Are you ready to take your leadership skills to the next level? This Team Leader Management bundle equips you with the skills to bridge that gap. This Team Leader Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Leadership & Management Training Course Course 02: Team Management Course 03: Talent Management Course 04: Decision-Making in High-Stress Situations This comprehensive Team Leader Management Bundle provides you with the knowledge and tools to become a confident and inspiring leader. You'll delve into core leadership principles, explore effective team management strategies, and discover how to cultivate top talent within your team. The bundle also equips you with critical decision-making skills to navigate complex situations under pressure. Learning Outcomes of Team Leader Management Apply leadership principles to motivate and inspire your team. Implement effective team management strategies for improved performance. Develop your skills in talent identification, recruitment, and development. Master the art of clear and concise communication for a cohesive team. Make sound decisions under pressure for successful project outcomes. Build a positive and productive work environment for your team. Enrol in the Team Leader Management Bundle today and unlock your full leadership potential. Invest in your career and gain the skills to build a thriving, motivated team that consistently delivers results. Why Choose Our Team Leader Management Bundle? Get a Free CPD Accredited Certificate upon completion of Team Leader Get a free student ID card with Team Leader Training The Team Leader is affordable and simple to understand The Team Leader is an entirely online, interactive lesson with voiceover audio Lifetime access to the Team Leader course materials The Team Leader comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Leadership & Management Training Course Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High-Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 02: Team Management Module 01: Defining Team Module 02: Understanding Management And Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management And Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 03: Talent Management Section 1: Introduction Section 2: Core Concepts Of Talent Management Section 3: Top Reasons Why Employees Leave An Organisation Section 4: Understanding The Needs And Mindset Of Employee Section 5: Steps To Create An Effective Talent Management Plan Section 6: Talent Acquisition Section 7: How To Develop High Potential Employees Section 8: Evaluating Performance Section 9: "SMR" - How You Can Retain The Employees Using This Formula Section 10: How To Retain High Potential Employees and much more... Course 04: Decision-Making in High-Stress Situations Module 1: What Is Decision Making? Module 2: Stress And Its Impact Module 3: Time Stress And Decision Making Module 4: Personal Level Decision Making Under Stress Module 5: Organisational Level Decision Making Under Stress Module 6: Decision Making For Conflict Management How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this COSHH course. This Team Leader Management bundle is ideal for: Team Leaders HR Professionals Project Managers Business Owners Anyone in a Leadership Role Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this Team Leader Management training bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Department Head Senior Manager Executive Leader CEO Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
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