4786 Communication Skills courses in Comber delivered Online

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Improve your Business Writing Skills in this helpful course Can you ensure that your writing is as clear and effective as possible? How do you make your communications stand out? Find out in this Business Writing Skills Course course. Overworked managers with little time might think that improving their writing is a tedious or even frivolous exercise. But knowing how to fashion an interesting and intelligent sentence is essential to communicating effectively, winning business, and setting yourself apart. Before you put pen to paper or hands to keyboard, consider what you want to say. Think before you write. Make your point right up front. Many people find that the writing style and structure they developed in school doesn't work as well in the business world. Writing is considered as one of the necessary skills needed by any professionals. In the business industry, you need to know the technicalities in business writing if you want to succeed. This course will help you improve your business writing skills and in turn put you ahead of the pack. If you are interested in learning more about business writing, then this is your chance to grab it. Course Highlights Business Writing Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Writing Skills Course into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Writing Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Writing Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Writing Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Writing Basics Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Proposal Writing Module One - Getting Started 01:00:00 Module Two - Understanding Proposals 01:00:00 Module Three - Beginning the Proposal Writing Process 00:30:00 Module Four - Preparing An Outline 01:00:00 Module Five - Finding Facts 01:00:00 Module Six - Writing Skills (I) 01:00:00 Module Seven - Writing Skills (II) 00:30:00 Module Eight - Writing the Proposal 01:00:00 Module Nine - Checking for Readability 01:00:00 Module Ten - Proofreading and Editing 00:30:00 Module Eleven - Adding the Final Touches 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Proposal Writing Diploma- Activities 00:00:00 Business Content Writing Introduction 00:15:00 Advantages Of Writing As A Business 00:15:00 Types Of Writing 00:30:00 Where To Sell Your Writing 01:00:00 How Much Should You Charge? 00:15:00 Specializing 00:15:00 Conclusion 00:15:00 Mock Exam Final Exam

Embark on a transformative journey of learning with our comprehensive course, 'Employee Training Responsibilities: Effective Training Management.' In today's dynamic work environment, equipping yourself with the right skills is essential for both personal and professional growth. This course is meticulously designed to empower individuals with the knowledge and expertise needed to excel in training management. Through a series of engaging modules, you'll gain insights into coaching and mentoring, embracing workplace change, fostering a respectful environment, conducting performance appraisals, mastering communication strategies, resolving conflicts, and valuing diversity. Take the first step toward becoming a proficient training manager and elevate your career to new heights. Learning Outcomes Develop a profound understanding of employee training responsibilities. Acquire effective coaching and mentoring skills for managerial roles. Embrace and navigate workplace changes with confidence. Promote a respectful and harassment-free workplace culture. Master the art of conducting performance appraisals and providing constructive feedback. Why buy this Employee Training Responsibilities: Effective Training Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Employee Training Responsibilities: Effective Training Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Employee Training Responsibilities: Effective Training Management for? Managers and supervisors responsible for employee training. Professionals seeking career advancement in training management. HR personnel aiming to enhance training practices. Individuals dedicated to fostering a respectful workplace. Anyone keen on improving their coaching and mentoring skills.. Prerequisites This Employee Training Responsibilities: Effective Training Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Employee Training Responsibilities: Effective Training Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Training Manager: £35,000 - £60,000 per annum HR Manager: £40,000 - £70,000 per annum Organizational Development Specialist: £30,000 - £50,000 per annum Workplace Diversity Coordinator: £30,000 - £50,000 per annum Performance Appraisal Consultant: £35,000 - £55,000 per annum Conflict Resolution Specialist: £35,000 - £60,000 per annum Course Curriculum Module 01: Introduction to Employee Training Responsibilities Introduction to Employee Training Responsibilities 00:20:00 Module 02: Coaching and Mentoring Skills for Managers Coaching and Mentoring Skills for Managers 00:11:00 Module 03: Embracing Change in the Workplace Embracing Change in the Workplace 00:16:00 Module 04: Preventing Harassment and Promoting a Respectful Workplace Preventing Harassment and Promoting a Respectful Workplace 00:13:00 Module 05: Effective Performance Appraisals and Feedback Effective Performance Appraisals and Feedback 00:13:00 Module 06: Effective Communication Strategies Effective Communication Strategies 00:16:00 Module 07: Conflict Resolution Conflict Resolution 00:11:00 Module 08: Building and Valuing Workplace Diversity Building and Valuing Workplace Diversity 00:16:00 Module 09: Time Management for Managers Time Management for Managers 00:20:00

Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00

The warehousing industry is an exciting field with plenty of opportunities for those looking to start or enhance their career. With the industry experiencing significant growth, the demand for skilled warehouse operatives and managers is on the rise. This presents an excellent opportunity for those seeking to join this field. In today's fast-paced and ever-changing business environment, warehousing has become an essential aspect of many industries. With the increasing demand for products and services, efficient warehouse management has become more critical than ever. That's why our Warehouse Operative course is designed to equip you with the necessary skills and knowledge to succeed in this vital field. Join our Warehouse Operative course and explore the world of warehousing. This course is designed to provide a comprehensive understanding of warehouse management, covering everything from inventory and stock to order picking strategies and warehouse automation. You'll learn how to optimise warehouse processes and communication, and how to create a safe and secure working environment. Learning Outcomes: Understand the fundamentals of warehousing Analyse and manage inventory and stock Implement effective order picking strategies Warehouse equipment and automation Optimise warehouse processes and communication Maintain warehouse safety and security The course is ideal for individuals looking to start a career in warehousing or for those already working in the industry who want to enhance their skills and knowledge. Our course is designed to provide you with practical skills and knowledge that can be applied to your workplace, making you a valuable asset to your employer. Our Warehouse Operative course is designed to equip you with the necessary knowledge and skills required to succeed in this fast-paced industry. The course covers all aspects of warehouse management, including inventory and stock management, order picking strategies, warehouse automation, communication, and safety. You can learn at your own pace and become proficient in all aspects of warehouse management. In conclusion, the warehousing industry is growing rapidly, and skilled warehouse operatives are in high demand. Our Warehouse Operative course is designed to provide you with the skills and knowledge required to succeed in this exciting field. So, whether you're just starting your career or looking to enhance your skills, enrol this course today and take the first step towards a successful career in warehousing. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to work in warehousing Anyone wanting to gain a better understanding of warehouse management Individuals seeking to enhance their career prospects in warehousing Those who wish to improve warehouse safety and efficiency Career path Warehouse Operative (£16,000 - £30,000 per annum) Warehouse Supervisor (£20,000 - £35,000 per annum) Warehouse Manager (£25,000 - £40,000 per annum) Logistics Coordinator (£20,000 - £30,000 per annum) Supply Chain Manager (£30,000 - £50,000 per annum) Operations Manager (£30,000 - £50,000 per annum)

Course Description Get instant knowledge from this bite-sized Canine Communication: Part 1 course. This course is very short and you can complete it within a very short time. In this Canine Communication: Part 1 course you will get fundamental ideas of canine communication, the key understanding of canine intelligence, the importance of socialisation and so on. Enrol in this course today and start your instant first step towards learning about canine evolution. Learn faster for instant implementation. Learning outcome  Familiarise with canine evolution Understand canine intelligence Gain in-depth knowledge of canine communication Deepen your understanding of the importance of socialisation Learn about canine psychology Requirement Our Canine Communication: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Canine Communication: Part 1 Module 02: Introduction to Canine Intelligence 00:12:00 Module 03: The Importance of Socialisation 00:40:00 Module 04: Canine Communication 00:41:00 Module 05: Canine Psychology 00:17:00 Assignment Assignment - Canine Communication: Part 1 00:00:00

Course Description Get instant knowledge from this bite-sized Admin, Secretarial and Personal Assistant Part - 2 course. This course is very short and you can complete it within a very short time. In this Admin, Secretarial and Personal Assistant Part - 2 course you will get fundamental ideas of personal assistant, the key understanding of time management, body language and so on. Enrol in this course today and start your instant first step towards learning about business writing. Learn faster for instant implementation. Learning Outcome Familiarise with business writing Understand time management Gain in-depth knowledge of body language and effective communication Deepen your understanding of meeting management How Much Do Admin Assistants Earn? Senior - £42,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our Admin, Secretarial and Personal Assistant Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Admin, Secretarial and Personal Assistant Part - 2 Business Writing 00:40:00 Time Management 00:35:00 Body Language and Effective Communication 01:22:00 Meeting Management 01:24:00 Assignment Assignment - Admin, Secretarial and Personal Assistant Part - 2 00:00:00

Course Description Get instant knowledge from this bite-sized Social Inclusion Officer: Part 2 course. This course is very short and you can complete it within a very short time. In this Social Inclusion Officer: Part 2 course you will get fundamental ideas of social inclusion, the key understanding of the promotion of social inclusion, policy suggestions and so on. Enrol in this course today and start your instant first step towards learning about social inclusion and mental health. Learn faster for instant implementation. Learning outcome  Understand social inclusion and mental health Gain in-depth knowledge of the nature of communication Deepen your understanding of the promotion of social inclusion Gain an excellent understanding of policy suggestions and recommendations How Much Do Chief Diversity Officers Earn? Senior - £46,000(Appx.) Average - £30,000(Appx.) Starting - £20,000(Appx.) Requirement Our Social Inclusion Officer: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Social Inclusion Officer: Part 2 Module 02: The Nature of Communication 00:15:00 Module 03: The Promotion of Social inclusion 00:15:00 Module 04: Policy Suggestions and Recommendations 00:10:00 Assignment Assignment - Social Inclusion Officer: Part 2 00:00:00

Course Description Enrich your knowledge from the bite-sized Human Behaviour Fundamentals course. In this course, you will learn the basics of human behaviour and psychology. The course will discuss the evolutionary perspective of human behaviour in detail. You will be able to enrich your knowledge of Neuro-Linguistic Programming from the easy to follow modules. Here, you will also study the fundamentals of learning and conditioning. Enrol in this Human Behaviour Fundamentals course to prepare for a career in the relevant industry. Learning Outcomes  Learn the fundamentals of human behaviour Understand the process of learning and conditioning Familiarise with the steps of Neuro-Linguistic Programming Enrich your knowledge of language and communication How Much Do Psychologists Earn? Senior - £59,000(Apprx.) Mid Career - £36,000(Apprx.) Starting - £22,000(Apprx.) Requirements Our Human Behaviour Fundamentals is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Human Behaviour Fundamentals Module 01: Human Behaviour and Basic Psychological Process 00:21:00 Module 02: Evolutionary Perspective of Human Behaviour 00:23:00 Module 03: Learning and Conditioning 00:21:00 Module 04: Language and Communication 00:27:00 Module 05: Neuro-Linguistic Programming (NLP) 00:22:00 Assignment Assignment - Human Behaviour Fundamentals 00:00:00

Overview  Get instant knowledge from this bite sized Retail Management Part -2 (Customer Centered Retailing) course. This course is very short and you can complete it within a very short time. This Retail Management Part -2 (Customer Centered Retailing) course will get in depth ideas of customer management in retail business. You will learn communication techniques, customer behaviour, customer targeting techniques and more. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation.  Learning Outcome  Key techniques of customer communication Key strategies of sales process Learn how to deal with customers effectively Learn about consumer right act How Much Retail Manager Earn Senior - £34,000(Appx.) Mid Career - £31,000(Appx.) Starting - £28,ooo(Appx.) Requirements Our Retail Management Part-2 (Customer-Centered Retailing) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Part - 2 (Customer-Centered Retailing) Module 01: The Importance of Communicating with Customers 00:18:00 Module 02: Importance of Consumer Behaviour 00:12:00 Module 03: Taking Trends and Targeting Customers Effectively 00:11:00 Module 04: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 05: Consumer Rights Act 00:15:00 Assignment Assignment - Retail Management Part-2 (Customer-Centered Retailing) 00:00:00