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5176 Communication Skills courses in Addlestone delivered Online

Teaching Assistant: EYFS, Sen Teaching & Child Care - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Did you know that over 244,000 teaching assistants are employed across the UK for catering to the needs of the young minds? Statistics show that early years support plays a pivotal role in long-term academic success, with over 90% of educators emphasising the importance of Early Years Foundation Stage (EYFS) training. This comprehensive bundle offers an unparalleled opportunity to become proficient in the latest educational strategies, catering to a range of needs from general teaching assistance to specialised SEN support. Learn all about teaching from mastering Phonics, Teaching in Early Years settings to implementing Effective Communication Techniques and Remote Teaching Strategies, each course builds on the last to provide a rounded educational experience. You'll learn to support Child Development using the Whole Brain Learning Approach, engage with SEN pupils effectively, and develop robust lesson plans that cater to diverse learning environments. Courses Are Included in this Teaching Assistant: EYFS, Sen Teaching & Child Care - CPD Certified Bundle: Course 01: Teaching Assistant Course 02: EYFS Course 03: The Whole Brain Learning Approach in Child Development Course 04: SEN Teaching Assistant Course 05: Child Care Course 06: Phonics in Early Years Settings Course 07: Nursery Teacher Training for Children Course 08: Primary Teaching Assistant Course 09: Lesson Planning for Teaching Course 10: Effective Communication Techniques for Teachers and Trainers Course 11: Remote Teaching Strategies Learning Outcomes of this Bundle: Master teaching techniques that foster effective learning in early childhood. Develop specialised strategies to support children with special educational needs. Gain proficiency in lesson planning that meets diverse educational demands. Utilise effective communication skills tailored for educational settings. Implement innovative teaching methods like the Whole Brain Learning approach. Acquire skills in phonics teaching to enhance reading and writing in early learners. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Teaching Assistant Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour &#038; Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK Course 02: EYFS Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Course 03: The Whole Brain Learning Approach in Child Development Module 01: Parenting with the Brain in Mind Module 02: Integrating Left and Right Brain Module 03: Whole Brain Strategy Module 04: Integrating Ourselves Module 05: Amygdala Module 06: Exercising Our Upstairs Brain Module 07: Integrating Growth for Memory and Healing Module 08: The Conclusion To The Course =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring teaching assistants Current preschool teachers SEN support staff Child care providers Educational trainers Nursery staff Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teaching Assistant: £15,000 - £25,000 SEN Coordinator: £22,000 - £35,000 Nursery Teacher: £18,000 - £30,000 Early Years Teacher: £20,000 - £35,000 Child Care Worker: £15,000 - £22,000 Educational Consultant: £25,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Teaching Assistant: EYFS, Sen Teaching & Child Care - CPD Certified
Delivered Online On Demand3 days
£59

Interview Skills - Level 2

By Training Tale

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills - Level 2 course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills - Level 2 course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Interview Skills - Level 2 course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Award in Job Search and Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Interview Skills - Level 2 course. ***Courses are included in this Interview Skills - Level 2 Bundle Course Course 01: Interview Skills - Level 2 Course 02: Level 7 Life Coaching Course 03: Level 4 Copywriting Course 04: Anger Management Course 05: Dealing With Difficult People Course 06: Level 4 Time Management Course Course 07: Communication Skills Course Course 08: Level 5 Negotiation Skills Course Course 09: Workplace Stress Management Course 10: Workplace First Aid Training ***Other Benefits of Interview Skills - Level 2 Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Interview Skills - Level 2 course] Detailed course curriculum of the Interview Skills - Level 2 Course: Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Interview Skills - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Interview Skills - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Interview Skills - Level 2 course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Interview Skills - Level 2 course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Interview Skills - Level 2
Delivered Online On Demand3 days
£39

Teach the Teachers Level 3

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A teacher is considered as someone who is one's, second parent. Teachers guide students from the very start of the learning development up until students are ready to explore the world. To become a successful teacher, you need to undergo various training after you graduate. You should learn not just to teach a lesson but create a learning experience for your students that they will never forget. Learn the core skills in teaching and also learn how to nurture and take care of the students as if they are your own. In this course, you will learn the necessary skills, knowledge and information of teacher training. There are few more satisfying professions than being a Teacher and opening new opportunities to others, so start training right now. This course is a comprehensive overview of the skills and techniques needed and used to teach students of all ages and abilities. The Teach the Teachers Level 3 course uses varied online interaction and useful assessments to train you in every ability required to operate as a Professional Teacher or TA. As well as the ethics, motivations, and principles of Teaching, you will learn much more. You will be shown how to educate adults, engage SEN children, support learning difficulties, improve communication and self-develop. Along with this Teach the Teachers Course, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Teach the Teachers Level 3? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Teach the Teachers Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Teach the Teachers Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Teach the Teachers Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Teach the Teachers Level 3: One payment, but lifetime access to 10 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum: ***Teach the Teachers Level 3*** Module 01: Working with the School and Its Policies Module 02: High-Quality Teaching for Pupils with SEN Module 03: SEN Teaching Methodologies Module 04: Communication and Interaction Module 05: Cognition and Learning Module 06: Social, Emotional and Mental Health Difficulties Module 07: Sensory or Physical Needs Module 08. Introduction to EYFS Module 09. Importance of Early Years in Development Module 11. Working as an EYFS Teacher Module 10. EYFS Teaching Techniques Module 12. Promoting Learning and Development How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Teach the Teachers Level 3. It is available to all students, of all academic backgrounds. Requirements Our Teach the Teachers Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Teach the Teachers Level 3
Delivered Online On Demand
£53

Personal Fitness Trainer

4.9(27)

By Apex Learning

With a single payment you will gain access to Personal Fitness Trainer including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Help individuals attain fitness levels that they've only dreamt about and make your mark in the UK Health Industry. This Personal Fitness Trainer course is a complete guide to the roles and responsibilities that a successful Fitness Instructor will need to master. Each online learning module concentrates on a different element that is crucial to aspiring Instructors and will guarantee that you assist them in reaching their true potential. You will learn how to assess clients physically and mentally, assign the appropriate cardio and endurance exercises, guide them through essential warm-up techniques, and work in partnership to achieve their ideal physique. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Personal Fitness Trainer will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Personal Fitness Trainer has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Personal Fitness Trainer is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Personal Fitness Trainer: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills What other courses are included with this Personal Fitness Trainer? Office 365 Course - 7 CPD Points Microsoft Teams - 2 CPD Points Coronavirus (COVID-19) Awareness - 2 CPD Points Working from Home Essentials - 5 CPD Points Mental Health and Working from Home - 5 CPD Points Online Meeting Management - 3 CPD Points Effective Communication Skills - 2 CPD Points Time Management - 2 CPD Points Leadership and Influencing Skills - 2 CPD Points Emotional Intelligence and Human Behaviour - 5 CPD Points Curriculum Introduction Course Promo Alternative Promo Introduction & What You Will Learn Get To Know Your Instructor How to Get Your Certificate The Roles & Responsibilities Of A Fitness Coach Anatomy Anatomy Introduction Nervous System Bones & Joints Muscular System The 2 Types Of Muscle Fibers Muscle Contractions Explained Muscle Agonist & Anatagonist Cardiovascular System Client Assessment Client Assessment Intro The Client Interview Fitness Assessment Harvard Step Test Strength Test: How To Estimate Your 1 Rep Max Resistance Training Resistance Training Overview Bodyweight Training vs Weight Training Bodyweight Fundamentals Muscle Building Formula Fat Loss Formula Hypertrophy Explained: The 3 Types Of Muscle Growth Weight Training Fundamentals Progressive Overload How To Create The Perfect Resistance Training The 4 Fundamental Exercises For Muscle Growth How To Warm Up Before Lifting Weights Exercise Instruction Videos Bench Press Squats Deadlift Overhead Press / Military Press Barbell Row Pull-Up 2 Push-Ups Bodyweight Squat Lunges Pull-Up 2 Cardio & Endurance Training Cardio Introduction The Different Types Of Cardio Creating The Right Cardio Workout How To Measure Heart Rate During A Workout Weight Loss Exercising Myths Cardio vs Weigh Training - Which Is Better For Weight Loss Cardio For Weight Loss HIIT Explained Hiit Workout How To Warm Up Correctly Flexibility Flexibility Introduction Most Common Stretching Mistakes Static vs Dynamic Stretching Sample Stretching Routine How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Personal Fitness Trainer. It is available to all students, of all academic backgrounds. Requirements Our Personal Fitness Trainer is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Personal Fitness Trainer
Delivered Online On Demand
£53

Operations Executive Training Course

5.0(14)

By Training Express

The Operations Executive Training Course offers a focused and well-rounded foundation in the key functions that keep organisations running smoothly and efficiently. Covering everything from supply chain and project management to performance and talent oversight, this course has been crafted for those looking to deepen their understanding of operational frameworks without wading through unnecessary fluff. Each module is thoughtfully structured to ensure you’re absorbing exactly what you need – no filler, just clarity. Whether you're aiming to sharpen your planning and forecasting abilities or better navigate communication, conflict, and risk within a business setting, this course delivers clear, actionable insight. It bridges the gap between operational theory and the day-to-day decision-making required of an executive role. With a strong emphasis on leadership, quality, and efficiency, this programme is an excellent resource for professionals looking to build confidence across the full spectrum of operational responsibility. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Recommended Readings - Operations Management - Advanced Diploma Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Operations Executive training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Operations Executive training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Operations Executive Training Course
Delivered Online On Demand1 hour
£12

Cognitive Behavioural Therapy Diploma

By Learn Era

Embarking on the journey of understanding the human mind, Cognitive Behavioural Therapy (CBT) stands as a transformative approach in mental health care. In the UK, where over 20% of adults experience mental health issues yearly, CBT has emerged as a vital tool. This course unravels the complexities of CBT, offering insights into its practical application and theoretical underpinnings. Learners delve into methodologies that reshape thought patterns, contributing significantly to improving mental well-being. The course not only equips you with knowledge but also empowers you to create positive change in others' lives, addressing the growing demand for mental health professionals in the UK. Learning Outcomes: Comprehend fundamental principles of Cognitive Behavioural Therapy. Identify and assess various mental health conditions using CBT techniques. Develop strategies for altering negative thought patterns. Apply CBT methods in diverse therapeutic settings. Evaluate the effectiveness of CBT interventions. Understand the ethical considerations in CBT practice. Enhance communication skills for effective client interaction. Cultivate resilience and coping mechanisms in clients. Who Is This Course For? Individuals aspiring to a career in mental health. Healthcare professionals seeking to expand their therapy skills. Educators desiring knowledge in psychological support. Social workers aiming to provide better mental health care. Personal development enthusiasts interested in self-help techniques. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path: Cognitive Behavioural Therapist: £30,000 - £50,000 Clinical Psychologist: £40,000 - £60,000 Counselling Psychologist: £35,000 - £55,000 Mental Health Counsellor: £25,000 - £45,000 Psychiatric Nurse: £24,000 - £40,000 Wellness Coach: £20,000 - £35,000 Course Features Lectures 9 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 39 Assessments Yes Cognitive Behavioural Therapy Diploma Lecture1.1 Module 1. Introduction to Cognitive Behavioural Therapy Lecture1.2 Module 2. Foundations of Cognitive Therapy Lecture1.3 Module 3. Behavioural Aspects of CBT Lecture1.4 Module 4. Assessment and Formulation in CBT Lecture1.5 Module 05: Techniques and Interventions Lecture1.6 Module 5. CBT for Anxiety Disorders Lecture1.7 Module 6. CBT for Mood Disorders Lecture1.8 Module 7. CBT for Complex Disorders and Other Challenges Lecture1.9 Module 8. Integrative Approaches and Advanced Techniques

Cognitive Behavioural Therapy Diploma
Delivered Online On Demand6 hours 30 minutes
£29

Leadership & Management Level 3 Advanced Diploma - CPD Accredited

5.0(5)

By Online Training Academy

Are you ready to take the next step in your career? Do you aspire to lead with confidence, inspire your team, and drive your organisation to success? Our Leadership & Management course is designed for ambitious professionals like you, who are eager to make a significant impact. According to Reed a Department Manager can earn from £25,000 to £30,000 in a year depending on qualification, experience, location and other factors. Don't miss this opportunity to elevate your Leadership & Management skills and advance your career. Enrol in our Leadership & Management course today and take on a journey towards becoming the leader you were meant to be. Key Features: CPD Certified Leadership & Management course Free Certificate Developed by Specialist Lifetime Access Course Curriculum of this Leadership & Management course Module 1: Foundations of Management and Leadership Module 2: Exploring Leadership Theories Module 3: Enhancing Management and Leadership Performance Module 4: Building and Leading High-Performance Teams Module 5: Employee Motivation Strategies Module 6: Mastering Organizational Skills Module 7: Effective Talent Management Techniques Module 8: Strategic Succession Planning Module 9: Business Process Optimization Module 10: Advanced Communication Skills for Leaders Module 11: Proven Negotiation Techniques for Leaders Module 12: Efficient Meetings Management and Constructive Feedback Module 13: Navigating Change Successfully Module 14: Effective Time Management Strategies Module 15: Stress Management for Leaders Module 16: Embracing Emotional Intelligence in Leadership Module 17: Conflict Resolution and Management Module 18: Navigating Office Politics with Finesse Module 19: Strategic Risk Management Module 20: Corporate Responsibility and Ethical Leadership Learning Outcomes: Master Leadership & Management principles for strategic organizational effectiveness. Apply diverse Leadership & Management theories to enhance decision-making and team dynamics. Improve Leadership & Management performance through skills in communication, negotiation, and feedback. Cultivate high-performance teams, motivating employees with organizational and talent management skills. Execute succession planning and adept business process management for sustained growth. Develop proficiency in managing change, time, stress, emotional intelligence, and conflict. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership & Management Level 3 Advanced Diploma course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Leadership & Management. Moreover, this course is ideal for: Aspiring leaders seeking foundational skills for managerial roles. Current managers aiming to enhance their leadership & management capabilities. Team leaders and supervisors desiring effective organizational and talent management skills. Professionals transitioning into Leadership & Management roles within their organizations. Entrepreneurs looking to refine their leadership & management skills for business growth. Anyone who wants to know more about Leadership & Management skills. Requirements There are no requirements needed to enrol into this Leadership & Management Level 3 Advanced Diploma course. We welcome individuals from all backgrounds and levels of experience to enrol into this Leadership & Management Level 3 Advanced Diploma course. Career path After finishing this Leadership & Management Level 3 Advanced Diploma course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Leadership & Management Level 3 Advanced Diploma are: Team Leader/Supervisor Department Manager Project Manager Human Resources Manager Operations Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Leadership & Management Level 3 Advanced Diploma - CPD Accredited
Delivered Online On Demand5 hours
£10

Executive Secretarial & Personal Assistant Skills Training Course

By iStudy UK

Course Overview Secretaries and Personal Assistants are integral to the smooth running of a business, making sure that office procedures are maintained effectively and everyday administrative duties are completed to a high standard. They are responsible for managing meetings, greeting clients, maintaining records, and other key office support duties.  In this Personal Assistant Training Course, you will develop all the essential skills needed to fast track your career in this field, equipping you with practical knowledge that will help boost your earning potential. It will guide you through a range of office procedures, from organising your binder and workspace to Microsoft Office training and putting together an office procedure guide. Not only that, but you will learn how to build a positive relationship with your manager and learn strategies for building your professional image. Stand out to prospective employers with this accredited Personal Assistant Training Course! What You Will Learn In this Executive Personal Assistant Course, you'll learn a range of administrative and transferable skills needed to provide quality office support. It provides essential information on key office procedures, as well as strategies for improving your efficiency in the workplace. Fundamental Office Administrative Procedures Putting Together The office Procedure Guide What You Should Include in Your Binder Verbal & Nonverbal Communication Skills Steps to Effective Meeting Management Microsoft Word, Excel & PowerPoint Training Effective Time Management Strategies Building a Strong Working Relationship With Your Manager Building Your Self-Esteem and Professional Image Influencing and Negotiating Techniques Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Executive Secretarial & Personal Assistant Skills Training Course
Delivered Online On Demand3 days
£25

Media & Public Relations Training

4.3(43)

By John Academy

With our Media & Public Relations Training course, you will learn to create meaningful and engaging dialogue with customers and prospects across all digital media. The course will guide you in a step-by-step manner through the practices and theories relevant to the field of public relations. You will examine the importance of research to Media & Public Relations Training, and look at the different types of research and data collection. This course should be of great interest to professionals working in the area of public relations, management and communications, and would like to learn more about the practices and theories in Media & Public Relations Training. Learning Outcomes: Apply the different purposes to strategic vs. tactical PR Design a PR strategy Develop strong relationships with reporters and journalists Take their communication skills to a higher level Make your preparation for an interview Learn how to be interviewed with the highest success Learn crafting the media statement Improvise along with issuing a press release Decipher what is libel and slander Learn how to devise a media package Interpret different media outlets Create a working relationship with the media Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Media & Public Relations Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Media & Public Relations Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 1 Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Module: 2 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Online Press Releases 00:15:00 Developing Media Relationships 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Media & Public Relations Training
Delivered Online On Demand6 hours
£25

Phone-Based Customer Service Training

5.0(5)

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand2 hours 48 minutes
£10