4686 Communication Skills courses in Huntingdon delivered On Demand

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 30 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about private security Understand the core competencies and principles of private security Explore the various areas of private security Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert private security officer Working Within the Private Security Industry This working within the private security industry course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property. It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks. This working within the private security industry course is an introduction to the private security industry, and the main services it covers. It discusses the body which regulates the industry, highlights the standards of behaviour expected from security operatives, and the law as it relates to the industry. It includes an in-depth look at health and safety issues, the concept of duty of care and examines a range of emergency situations which security operatives might be involved with. The course also covers communication skills, including tips for effective radio communication and instructions on how to use the phonetic alphabet. Who is this Course for? This comprehensive Working Within the Private Security Industry course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this private security can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Working Within the Private Security Industry course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Working Within the Private Security Industry course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Working Within the Private Security Industry course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Working in the Private Security Industry Module 2: Civil and Criminal Law Module 3: Health and Safety Module 4: Fire Procedures Module 5: Emergencies Module 6: Communication Skills and Customer Service Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

***24 Hour Limited Time Flash Sale*** Surveying Basics (Building, Land & Residential) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Surveying Basics (Building, Land & Residential) Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Surveying Basics (Building, Land & Residential) bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Surveying Basics (Building, Land & Residential) Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Surveying Basics (Building, Land & Residential) Career Bundle: Course 01: Surveying Basics Course 02: Building Surveyor Training Course 03: Land Surveying Course 04: The Role of a Residential Surveyor Course 05: Quantity Surveying Course 06: Construction Industry Scheme (CIS) Course 07: CDM Regulations Course 08: WELL Building Standard Course 09: Property Law Course 10: Estate Agent Diploma Course 11: Property Management Training Course 12: Property Development Diploma Course 13: Residential Property Sales Course 14: Public Housing Management Course 15: Construction Management Level 3 Course 16: Construction Site Planning and Management Course 17: Construction Safety Diploma Course 18: Construction Cost Estimation Diploma Course 19: Introduction to Xactimate: Construction Cost Estimation Course 20: Effective Communication Skills for Technical People Course 21: Building Design And Construction With LEED V4.1 Course 22: AutoCAD VBA Programming for Beginners Course 23: AutoCAD Programming using C# with Windows Forms Course 24: Level 3 Workplace First Aid Course 25: COSHH Training for Assessors Course 26: Level 2 LOLER Training Course 27: Manual Handling Training Course 28: Working at Height Course 29: RIDDOR Training Course 30: Advanced Electrical Safety With Surveying Basics (Building, Land & Residential), you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Surveying Basics (Building, Land & Residential) today and take the first step towards achieving your goals and dreams. Why buy this Surveying Basics (Building, Land & Residential)? Free CPD Accredited Certificate upon completion of Surveying Basics (Building, Land & Residential) Get a free student ID card with Surveying Basics (Building, Land & Residential) Lifetime access to the Surveying Basics (Building, Land & Residential) course materials Get instant access to this Surveying Basics (Building, Land & Residential) course Learn Surveying Basics (Building, Land & Residential) from anywhere in the world 24/7 tutor support with the Surveying Basics (Building, Land & Residential) course. Start your learning journey straightaway with our Surveying Basics (Building, Land & Residential) Training! Surveying Basics (Building, Land & Residential) premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Surveying Basics (Building, Land & Residential) is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Surveying Basics (Building, Land & Residential) course. After passing the Surveying Basics (Building, Land & Residential) exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Surveying Basics (Building, Land & Residential) course is ideal for: Students seeking mastery in Surveying Basics (Building, Land & Residential) Professionals seeking to enhance Surveying Basics (Building, Land & Residential) skills Individuals looking for a Surveying Basics (Building, Land & Residential)-related career. Anyone passionate about Surveying Basics (Building, Land & Residential) Requirements This Surveying Basics (Building, Land & Residential) doesn't require prior experience and is suitable for diverse learners. Career path This Surveying Basics (Building, Land & Residential) bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

***24 Hour Limited Time Flash Sale*** English for Literacy and Language Teaching Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive English for Literacy and Language Teaching Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our English for Literacy and Language Teaching bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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Courses Are Included In this English for Literacy and Language Teaching Career Bundle: Course 01: English Literature Course 02: An Introduction to British and American Literature Search Course 03: Comparative Literature Course 04: Medieval History Course 05: Social Science Diploma Course 06: Level-3 English Grammar Course Course 07: English: Spelling, Punctuation, and Grammar Course 08: Essay Writing in English Course 09: Creative Writing Course: Writing Storybooks For Children Course 10: Creative Writing Course - Fiction Course 11: Creative Writing Course - Novel Course 12: Novel Writing and Publishing Course 13: 200 Common English Idioms and Phrases Course 14: Content Management Course 15: Copyediting & Proofreading Course 16: Information Management Course 17: Data Management Training Course 18: Document Control Course 19: ICT: Information and Communication Technology Course 20: GDPR Course 21: Administrative Management Course 22: Data Entry Administrator Course 23: New Functions in Microsoft Excel Course 24: Functional Skills IT Course 25: Complete Communication Skills Master Class Course 26: Goal Setting Course 27: Touch Typing Course 28: Computer Operating System and Troubleshooting Course 29: Microsoft Access Databases Forms and Reports Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! 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Free CPD Accredited Certificate upon completion of English for Literacy and Language Teaching Get a free student ID card with English for Literacy and Language Teaching Lifetime access to the English for Literacy and Language Teaching course materials Get instant access to this English for Literacy and Language Teaching course Learn English for Literacy and Language Teaching from anywhere in the world 24/7 tutor support with the English for Literacy and Language Teaching course. Start your learning journey straightaway with our English for Literacy and Language Teaching Training! English for Literacy and Language Teaching premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the English for Literacy and Language Teaching is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the English for Literacy and Language Teaching course. After passing the English for Literacy and Language Teaching exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This English for Literacy and Language Teaching course is ideal for: Students seeking mastery in English for Literacy and Language Teaching Professionals seeking to enhance English for Literacy and Language Teaching skills Individuals looking for a English for Literacy and Language Teaching-related career. Anyone passionate about English for Literacy and Language Teaching Requirements This English for Literacy and Language Teaching doesn't require prior experience and is suitable for diverse learners. Career path This English for Literacy and Language Teaching bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

***24 Hour Limited Time Flash Sale*** Level 3 Foundation Certificate in People Practice Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 3 Foundation Certificate in People Practice Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 3 Foundation Certificate in People Practice bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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Level 3 Foundation Certificate in People Practice premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 3 Foundation Certificate in People Practice is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 3 Foundation Certificate in People Practice course. After passing the Level 3 Foundation Certificate in People Practice exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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***24 Hour Limited Time Flash Sale*** Construction Surveying Basics for Construction Manager Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Construction Surveying Basics for Construction Manager Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Construction Surveying Basics for Construction Manager bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Construction Surveying Basics for Construction Manager Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Construction Surveying Basics for Construction Manager Career Bundle: Course 01: Construction Surveying Basics for Construction Manager Course 02: Land Surveying Course 03: Building Surveyor Training Course 04: The Role of a Residential Surveyor Course 05: Quantity Surveying Course 06: Property Law Course 07: Construction Industry Scheme (CIS) Course 08: CDM Regulations Course 09: WELL Building Standard Course 10: Estate Agent Diploma Course 11: Property Management Training Course 12: Property Development Diploma Course 13: Residential Property Sales Course 14: Public Housing Management Course 15: Construction Management Level 3 Course 16: Construction Site Planning and Management Course 17: Construction Safety Diploma Course 18: Construction Cost Estimation Diploma Course 19: Introduction to Xactimate: Construction Cost Estimation Course 20: Effective Communication Skills for Technical People Course 21: Building Design And Construction With LEED V4.1 Course 22: AutoCAD VBA Programming for Beginners Course 23: AutoCAD Programming using C# with Windows Forms Course 24: Level 3 Workplace First Aid Course 25: COSHH Training for Assessors Course 26: Level 2 LOLER Training Course 27: Manual Handling Training Course 28: Working at Height Course 29: RIDDOR Training Course 30: Advanced Electrical Safety With Construction Surveying Basics for Construction Manager, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Construction Surveying Basics for Construction Manager today and take the first step towards achieving your goals and dreams. Why buy this Construction Surveying Basics for Construction Manager? Free CPD Accredited Certificate upon completion of Construction Surveying Basics for Construction Manager Get a free student ID card with Construction Surveying Basics for Construction Manager Lifetime access to the Construction Surveying Basics for Construction Manager course materials Get instant access to this Construction Surveying Basics for Construction Manager course Learn Construction Surveying Basics for Construction Manager from anywhere in the world 24/7 tutor support with the Construction Surveying Basics for Construction Manager course. Start your learning journey straightaway with our Construction Surveying Basics for Construction Manager Training! Construction Surveying Basics for Construction Manager premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Construction Surveying Basics for Construction Manager is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Construction Surveying Basics for Construction Manager course. After passing the Construction Surveying Basics for Construction Manager exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate.

***24 Hour Limited Time Flash Sale*** Level 3 Diploma in Business Administration Skills Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 3 Diploma in Business Administration Skills Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 3 Diploma in Business Administration Skills bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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Courses Are Included In this Level 3 Diploma in Business Administration Skills Career Bundle: Course 01: Level 3 Diploma in Business Administration Skills Course 02: Level 5 Diploma in Business Management Course 03: Admin, Secretarial & PA Course 04: Office Administration & Skills Diploma Course 05: Internal Audit Skills Course 06: Inspirational Leadership Skills Course 07: Organisational Skills Course for Administrator Course 08: Complete Communication Skills Master Class Course 09: Sales Skills Course Course 10: Negotiation Skills Certificate Course 11: Corporate Paralegal Course 12: Business Plan for Entrepreneurs Course 13: Agile Project Management Course 14: Workplace Performance Management Course 15: Diploma in Operations Management Course 16: Research Methods in Business Course 17: Strategic Business Management Course 18: Change Management Course 19: Business Improvement Course 20: International Business Principles Course 21: Level 3 Diploma in Business Etiquette Course 22: Product Management Course 23: Financial Analysis Course Course 24: Capital Budgeting & Investment Decision Rules Course 25: Managerial Accounting Training Course 26: Certificate in Purchasing and Procurement Course 27: Customer Service Training Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Level 3 Diploma in Business Administration Skills today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Level 3 Diploma in Business Administration Skills course materials Get instant access to this Level 3 Diploma in Business Administration Skills course Learn Level 3 Diploma in Business Administration Skills from anywhere in the world 24/7 tutor support with the Level 3 Diploma in Business Administration Skills course. Start your learning journey straightaway with our Level 3 Diploma in Business Administration Skills Training! Level 3 Diploma in Business Administration Skills premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 3 Diploma in Business Administration Skills is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 3 Diploma in Business Administration Skills course. After passing the Level 3 Diploma in Business Administration Skills exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Business Administration Skills course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Level 3 Diploma in Business Administration Skills skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Level 3 Diploma in Business Administration Skills doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Diploma in Business Administration Skills bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital certificate Digital certificate - Included

🌟 Unlock Your Communications Mastery with TJ Walker's Exclusive Online Course! 🌟   Master the art of effective communication and transform your professional life with the comprehensive curriculum in this exclusive course led by renowned communications expert TJ Walker. Elevate your skills, boost your confidence, and captivate your audience with every word you speak. 🎤 MODULE 01: Public Speaking In One Hour 🎤 In just one hour, learn the secrets to becoming a confident and compelling public speaker. TJ Walker breaks down the essentials, from overcoming stage fright to crafting powerful speeches that resonate. Say goodbye to nerves and hello to impactful presentations! 🤝 MODULE 02: Persuasion in Business Communications 🤝 Unleash the power of persuasion in your business communications. Discover TJ Walker's proven strategies for influencing your audience, mastering the art of storytelling, and delivering messages that drive action and results. 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TJ Walker's expertise will help you harness the power of non-verbal cues for greater impact.   🚀 Enroll now and embark on a transformative journey to Communications Mastery! 🚀 This course includes: ✅ Expert-led video lessons by TJ Walker ✅ Engaging exercises and practical assignments ✅ Access to a supportive community of learners ✅ Lifetime access to course materials for continuous learning and growth   🌟 Don't miss this opportunity to become a communication powerhouse! Join the course today and revolutionize how you communicate in your professional life. 🌟 Course Curriculum Module 01: Public Speaking In One Hour 1-Hour Public Speaking Presentation Skills Class 00:00 Quick Wins! The Secret to Using Speaker Notes Effectively 00:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 00:00 Developing Expert Judgment for Your Public Speaking and Presenting Opportunitiy 00:00 The Radical Yet Simple Solution to Finding Great Messages 00:00 Your Stories Will Make Your Ideas Unforgettable 00:00 Your PowerPoint Will Create Engagement, Not Slumber 00:00 Building an Ethical Cheat Sheet Just for You 00:00 This Is The Do Or Die Moment for Your Speaking Improvement 00:00 There Is a Perfect Test for Your Speech and Presentation 00:00 I Will Give You a Personalized Professional Presentation Critique Right Here 00:00 Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:00 Module 02: Persuasion in Business Communications Intro Video - Persuasion in Busienss Communications 00:00 Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:00 Always Select Your Best Persuasion Opportunities and Environments 00:00 Learning Persuasion Skills to Beat the Naturals 00:00 Mapping Out Your Finish Line - In Advance! 00:00 Moving the Numbers Game To Your Favor 00:00 The Unique Advantage of Persuasion in the Business World 00:00 Never Bore With Data Dumps Again 00:00 Master the Process of NOT Telling People Too Much About Your Process 00:00 The 5 Key Messages for Your Persuasion Success 00:00 Your Secret Source of Winning Persuasion Messages 00:00 Persuade More By talking Less 00:00 There is Nothing Like Seeing Your Persuasion Messages in Text 00:00 More for You, By Not Talking About You 00:00 Here is How You Get People to Remember Your Messages 00:00 Ironing Out the Kinks in Your Persuasion Presentation 00:00 Mastering Persuasive Body Language 00:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:00 Persuasion That Takes 6 Months is Still Persuasion 00:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:00 Conquering Your Fear to Pitch Again 00:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:00 Conclusion You are Now Ready to Persuade 00:00 Module 03: Listening Skills: The Ultimate Workplace Soft Skills Intro - Listening Skills The Ultimate Workplace Soft Skills 00:00 Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 Conclusion - Your New Reputation As a Great Listener! 00:00 Module 04: Body Language in the Workplace Intro - Video Body Language in the Workplace 00:00 Quick Wins - You Will Look Your Best on FaceTime, Skype, Facebook Live 00:00 Never Let These Two Classic Body Language Blunders Slow You Down 00:00 The Ultimate Tricky Body Language - Touching 00:00 Big Picture - Make Everyone You Work With Feel Comfortable Working With You 00:00 Your Nerves Will Never Show Again in the Workplace 00:00 You'll Never Fall for These Body Language Myths Again 00:00 Here Is Exactly What to Do With Your Hands 00:00 The Composed, Confident Video Star 00:00 Never Spotlight Your Blunders and Mistakes Again 00:00 You are Now Ready for Prime Time TV 00:00 The Number 1 Tip for Curing Body Language Problems Is 00:00 The Real Way to Improve Your Body Language Confidence 00:00 Great Body Language for Your Presentations 00:00 PowerPoint Will Never Turn You Into a Robotic Bore Again 00:00 Confident Briefing to Colleagues and Others 00:00 Keynote Speeches Will Showcase Your Calm and Confidence 00:00 Use a TelePrompTer Like a Network News Anchor 00:00 Use a TelePrompTer Like a Network News Anchor 00:00 Handshakes, Greetings and Hellos with Poise 00:00 Once Last Chance for a Body Language Personal Critique 00:00 Making Sure Your Clothes are Communicating Your Positive Story 00:00 Your Body Language Partner - The Friendly Spotter 00:00 Conclusion - Congratulations - You are Now Master of Your Own Body Language 00:00

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

The 'Leadership, Personal Development, and Networking' course is designed to equip individuals with essential management and leadership skills, along with personal development techniques. Participants will explore various leadership theories, communication strategies, negotiation techniques, and stress management methods, among other topics, to excel in their professional roles and build effective networks. Learning Outcomes: Understand the fundamental concepts of management and leadership and their roles in organizational success. Explore different leadership theories to identify effective leadership styles suitable for various situations. Improve management and leadership performance through the application of proven strategies and best practices. Foster high-performance teams by promoting collaboration, communication, and shared goals among team members. Learn motivational techniques to inspire and engage employees, enhancing their productivity and job satisfaction. Develop organizational skills to enhance efficiency, time management, and resource allocation. Master talent management principles to attract, retain, and develop a skilled and motivated workforce. Implement succession planning strategies to ensure smooth leadership transitions within the organization. Understand the fundamentals of business process management and its impact on organizational effectiveness. Enhance communication skills to convey ideas, instructions, and feedback effectively to team members and stakeholders. Learn negotiation techniques to achieve mutually beneficial outcomes in professional settings. Manage meetings efficiently and provide constructive feedback for continuous improvement. Navigate and manage organizational change effectively, minimizing resistance and maximizing positive outcomes. Improve time management skills to optimize productivity and achieve personal and professional goals. Develop stress management techniques to cope with workplace pressures and maintain overall well-being. Cultivate emotional intelligence in leadership to build better relationships and make well-informed decisions. Learn conflict management strategies to address and resolve conflicts constructively. Navigate office politics with tact and professionalism, fostering a harmonious work environment. Understand risk management principles and methods to mitigate potential risks and uncertainties. Explore the concepts of corporate responsibility and ethics, promoting ethical conduct and social responsibility within the organization. Why buy this Leadership, Personal Development and Networking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership, Personal Development and Networking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership, Personal Development and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Leadership, Personal Development and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership, Personal Development and Networking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 2: Leadership Theories Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams High Performance Teams 00:32:00 Module 5: Motivating Employees Motivating Employees 00:26:00 Module 6: Organisational Skills Organisational Skills 00:26:00 Module 7: Talent Management Talent Management 00:37:00 Module 8: Succession Planning Succession Planning 00:24:00 Module 9: Business Process Management Business Process Management 00:29:00 Module 10: Communication Skills Communication Skills 00:28:00 Module 11: Negotiation Techniques Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:22:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:14:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:20:00