The Environmental Studies & Public Policy Course offers a deep dive into the pressing issues at the intersection of the environment and public governance. Designed for those with a keen interest in policy development, the course explores how environmental challenges shape political landscapes, influencing decision-making at every level of society. Students will gain valuable insights into how policies can promote sustainability and tackle the most urgent environmental issues facing our planet today. Through a detailed analysis of global and local case studies, learners will engage with various environmental policies and the decision-making processes behind them. From climate change to biodiversity, the course provides a critical understanding of how policy frameworks are crafted and implemented. Perfect for those aiming to make informed contributions to environmental policy, it equips students with the necessary knowledge to engage in thoughtful discourse and contribute to shaping the future of public policy in the context of environmental sustainability. Key Features: CPD QS Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Public Health Module 1: Introduction to Public Health Module 2: Principles of Public Health Module 3: Understanding Epidemiology Module 4: Disease Control Module 5: Understanding Measures of Disease Frequency Module 6: Maternity and Childbirth Module 7: Environment and Public Health Module 8: Health System and Policy Module 9: Public Health and Ethics Public Administration Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Crisis management Module 05: Meeting Management Module 06: Project Management Module 07: Risk Management Module 08: Team Work Team Building Module 09: Performance Management Module 10: Critical Thinking Implications for Leadership Module 11: Effective Time Management Techniques Module 12: Leadership Skills and Competencies. Module 13: Emotional Intelligence Module 14: Employee Relations Module 15: Avoiding the Unconscious Biases at Workplace Module 16: Effective Decision Making to Prevent Chaos Module 17: Skills of an Effective Administrator Module 18: Communication Skills Module 19: Prioritize Module 20: Scheduling Your Time Module 21: To Do Lists Module 22: Organizing Your Inbox Module 23: Negotiation Techniques Module 24: Conflict Management Module 25: Stress Management Module 26: Linguistics and Psychology Module 27: Communication and Media Studies Module 28: Corporate Social Responsibility Module 29: Stakeholders & the Social Contract Module 30: CRM Strategies Public Realm Manager Module 01: Introduction to Public Realm Management Module 02: Planning and Design Principles Module 03: Management and Maintenance Module 04: Sustainability and Resilience Module 05: Legal and Regulatory Framework Module 06: Public Realm and Social Equity Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Environmental Law Module 01: Legal System Module 02: What Is Environmental Law Module 03: International Environment Law Module 04: Environmental Organisations Module 05: National Environmental Legacy Act Module 06: The Environment And Economics Part 1 Module 07: The Environment And Economics Part 2 Module 08: Climate Change Module 09: Environmental Impact Assessment Module 10: Nature Conservation Module 11: Kyoto Protocol And Paris Agreement Module 12: Sustainable Development Module 13: Compliance And Governance Of Law Module 14: Right To Information, Participation And Justice Module 15: Enforcement Of Environmental Law Environmental Awareness Training Module 01: Introduction to Environmental Awareness Module 02: Climate Change and the Carbon Footprint Module 03: The Hidden Pollution inside Workplace Module 04: Benefits of Energy Efficiency Module 05: Environmental Planning and Decision-Making Module 06: Sustainable Development for Environment Module 07: Eco Friendly and Green Living Environmental engineering Module 01: Introduction to Environmental Engineering Module 02: Environmental Pollutions Module 03: Wastewater Treatment Module 04: Drinking Water and Groundwater Treatment Module 05: Groundwater Hydrology Module 06: Air Pollution Module 07: Solar Energy Module 08: Waste Disposal and Recycling Module 09: Land Management Module 10: Environmental Law Module 11: Sustainable Development Learning Outcomes: Gain expertise in Public Health principles and practices. Understand the foundations of Public Administration for effective governance. Develop skills as a Public Realm Manager for community development. Explore the intricacies of Environmental Health and its impact. Grasp the complexities of Environmental Law for responsible decision-making. Acquire practical knowledge in Environmental Engineering for sustainable solutions. Accreditation All of our courses, including theCourse are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed yourCourse, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of theCourse, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about public health and environmental sustainability Aspiring public administrators seeking to make a difference Environmental enthusiasts keen on understanding legal frameworks Professionals aiming to enhance their expertise in environmental engineering Those interested in community welfare and public realm management Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Environmental Health Officer - £25K to £40K/year. Public Health Analyst - £30K to £45K/year. Environmental Consultant - £28K to £50K/year. Public Administrator - £25K to £45K/year. Environmental Engineer - £30K to £55K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must. In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics. With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes: Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation. Understand the guidelines on how to make effective introductions. Identify the 3 C's of a good impression. Identify at least one way to minimise nervousness while in social situations. Understand how to use a card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation Understand place settings, napkin etiquette, and basic table manners. Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping. Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails. Understand basic guidelines for telephone, voicemail, and cell phone etiquette. State the difference between a formal and an informal letter. Understand the meaning of colours in dressing for success. Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes. Understand basic guidelines on international etiquette. Start your learning journey straight away with this business etiquette course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to write/make formal and informal letters, emails, and phone calls Impeccable dressing skills Proper eating and dining skills Networking skills Why Prefer Our Business Etiquette Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Business Etiquette course: Module One: Understanding Etiquette Etiquette Defined The Importance of Business Etiquette Module Two: Networking for Success Creating an Effective Introduction Making a Great First Impression Minimizing Nervousness Using Cards Effectively Remembering Names Module Three: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module Four: The Dining in Style Understanding Your Place Setting Using Your Napkin Eating Your Meal Sticky Situations and Possible Solutions Module Five: Eating Out Ordering in a Restaurant About Alcoholic Beverages Paying the Bill Tipping Module Six: Email Etiquette Addressing Your Message Grammar and Acronyms Top 5 Technology Tips Module Seven: Phone Etiquette Developing an Appropriate Greeting Dealing with Voicemail Cell Phone Do's and Don'ts Module Eight: The Written Letter Thank You Notes Formal Letters Informal Letters Module Nine: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module Ten: International Etiquette General Rules Important Points Preparation Tips Assessment Process Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This business etiquette course is for you if you: Want to have a deeper insight into business etiquette Actively working in business etiquette and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the business etiquette field. Requirements You will not need any prior background or expertise. All you need to take this business etiquette is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Owners Receptionists, secretaries & PAs Entrepreneurs HR professionals Customer service executives Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Overview Learn the industry-standards sales techniques and strategy that drive the most of the business success. This course helps you to know the secrets of sales, presentation skills, different sales tactics, effective communication, and how to use your own network. This course will start with the fundamentals of sales, allowing you to learn the basic concepts. Then you'll know the secrets of sales and how to create a WOW moment that can help you to go one step ahead in your career. Following that, you will understand how to present professionally and handle customer objections. The success of your sales is primarily dependent on these two factors. Every seller's dream is to close a deal. Moreover, a seller must possess sales management and communication skills, which you will learn in this course. You'll learn the skills you'll need to focus on your own strengths and drive revenue. Through this course, you will be able to create a competitive environment and take on leadership roles in your organisation. Who is this course for? Everyone is a seller from their position. If you know how to sell yourself to others then you can disclose your worth.Generally, this course is for each profession from any background. But, specifically this course is for- Beginners who want to start their career in sales profession Sales professionals aiming for a management position Existing sales managers desiring to verify and improve their performance Those who are eager to know about the sales techiques Career Path This course will assist you in pursuing a career and make your path easier to the sales profession. Some of the desired career paths related to this course are given below- Sales Manager Sales Executive Sales Analyst Sales Advisor Director of Sales Sales Strategist Sales Specialist Course Curriculum Module 1 - Introduction to sales Introduction to sales 00:00 Module 2 - Big secrets of sales Big secrets of sales 00:00 Module 3 - Preparing to WOW the Prospect Preparing to WOW the Prospect 00:00 Module 4 - Introducing Yourself Introducing Yourself 00:00 Module 5 - Cold Calling Secrets Cold Calling Secrets 00:00 Module 6 - Making a Great Presentation Making a Great Presentation 00:00 Module 7 - Dealing with Customer Objections Dealing with Customer Objections 00:00 Module 8 - Closing Techniques Closing Techniques 00:00 Module 9 - Connecting Sales and Persistence Connecting Sales and Persistence 00:00 Module 10 - Sales management Sales management 00:00 Module 11 - Sales Communications and Exhibitions Sales Communications and Exhibitions 00:00 Module 12 - Networking Success by Associations Networking Success by Associations 00:00
Have you ever dreamt of seamlessly connecting people across cultures and languages? The Interpreter Diploma Level 3 can turn that dream into a reality. This comprehensive program equips you with the theoretical foundation and skills to become a bridge between languages, fostering communication and understanding in a globalized world. The Interpreter Diploma Level 3 is your passport to a fulfilling career as a professional interpreter. Delve into the fascinating world of interpreting, mastering the art of conveying messages accurately and ethically across languages. This program is meticulously designed to empower you with the knowledge and techniques to excel in various interpreting scenarios. Learning Outcomes Develop exceptional proficiency in your working languages. Master interpreting techniques for clear and concise communication. Navigate specialized interpreting fields with confidence. Foster cultural competence for seamless intercultural interactions. Utilize technology effectively to enhance your interpreting practice. Uphold ethical principles and ensure confidentiality in all situations. Why choose this Interpreter Diploma Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Interpreter Diploma Level 3 course for? Aspiring interpreters seeking a strong theoretical foundation. Individuals passionate about languages and cultural exchange. Professionals seeking to enhance their communication skills. Language enthusiasts eager to bridge the communication gap. Those considering a career shift towards interpreting. Anyone interested in the art and science of effective communication. Career path Interpreter: £20,000 to £40,000 per year Translator: £25,000 to £45,000 per year Language Teacher: £25,000 to £40,000 per year Localization Specialist: £30,000 to £50,000 per year International Relations Officer: £25,000 to £45,000 per year Immigration Officer: £25,000 to £45,000 per year Prerequisites This Interpreter Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Interpreting Module 01: Introduction to Interpreting 00:18:00 Module 02: Language Skills Development Module 02: Language Skills Development 00:19:00 Module 03: Interpreting Techniques Module 03: Interpreting Techniques 00:18:00 Module 04: Specialised Interpreting Fields Module 04: Specialised Interpreting Fields 00:19:00 Module 05: Cultural Competence Module 05: Cultural Competence 00:19:00 Module 06: Technology in Interpreting Module 06: Technology in Interpreting 00:19:00 Module 07: Ethics and Confidentiality Module 07: Ethics and Confidentiality 00:18:00 Module 08: Dealing with Challenges Module 08: Dealing with Challenges 00:19:00
Overview The Cross-Cultural Awareness Training Diploma Certificate course provides comprehensive training on cross-cultural awareness, communication, corporate cross-cultural awareness, cross-cultural design, cross-cultural competency, cultural values, and working with and managing a culturally diverse team. Participants will develop the knowledge and skills necessary to navigate and succeed in a multicultural environment. Learning Outcomes: Gain an understanding of the importance of cross-cultural awareness and its impact on effective communication and collaboration. Develop cross-cultural communication skills to effectively interact and engage with individuals from different cultural backgrounds. Understand the complexities of corporate cross-cultural awareness and its implications for global business operations. Learn about cross-cultural design principles and considerations for developing products, services, and marketing strategies for diverse audiences. Develop cross-cultural competency to navigate cultural differences and adapt behavior and practices accordingly. Gain insights into cultural values and their influence on attitudes, behaviors, and decision-making in different cultures. Learn strategies for working with and managing a culturally diverse team, fostering inclusivity, and leveraging diversity for organizational success. Why buy this Cross-Cultural Awareness Training Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cross-Cultural Awareness Training Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cross-Cultural Awareness Training Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Cross-Cultural Awareness Training Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cross-Cultural Awareness Training Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cross-Cultural Awareness Training Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Cross-Cultural Awareness Introduction to Cross-Cultural Awareness 00:13:00 Module 02: Cross-Cultural Communication Cross-Cultural Communication 00:14:00 Module 03: Corporate Cross-Cultural Awareness Corporate Cross-Cultural Awareness 00:15:00 Module 04: Cross-Cultural Design Cross-Cultural Design 00:11:00 Module 05: Cross-Cultural Competency Cross-Cultural Competency 00:15:00 Module 06: Cultural Values Cultural Values 00:12:00 Module 07: Working with and Managing a Culturally Diverse Team Working with and Managing a Culturally Diverse Team 00:14:00 Assignment Assignment - Cross-Cultural Awareness Training Diploma Certificate 00:00:00
Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Operations Management course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 1 Business Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course >> Other Benefits of Diploma in Operations Management Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Course curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included
Overview of Level 3 Leadership & Management Join our Level 3 Leadership & Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Level 3 Leadership & Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Level 3 Leadership & Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Level 3 Leadership & Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Level 3 Leadership & Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Level 3 Leadership & Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Level 3 Leadership & Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Level 3 Leadership & Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Level 3 Leadership & Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction to The Course Introduction to the Course 00:03:00 Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00
Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00
This SEN Teaching Assistant course is for SPANISH Speaking People This Spanish SEN Teaching Assistant course is perfect for anyone from Special Educational Needs Coordinator (SENCO) to a behaviour mentor. We believe that every child deserves the opportunity to thrive academically, socially, and emotionally. As a SEN Teaching Assistant, you'll play a crucial role in providing tailored support to students with diverse learning needs, helping them to reach their full potential and celebrate their unique strengths. According to Reed a SEN Teaching Assistant can earn upto £20,000 in a year depending on experience, location and other factors. So what are you waiting for enrol now and take this SEN Teaching Assistant course as a guide to perfectly execute this role. Translated in Spanish: Este curso de asistente de ense��anza SEN en espa��ol es perfecto para cualquier persona, desde un coordinador de necesidades educativas especiales (SENCO) hasta un mentor de conducta. Creemos que cada ni��o merece la oportunidad de prosperar acad��mica, social y emocionalmente. Como asistente de ense��anza SEN, desempe��ar�� un papel crucial al brindar apoyo personalizado a estudiantes con diversas necesidades de aprendizaje, ayud��ndolos a alcanzar su m��ximo potencial y celebrar sus fortalezas ��nicas. Seg��n Reed, un asistente de ense��anza SEN puede ganar hasta £20 000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Entonces, ��qu�� est��s esperando para inscribirte ahora y realizar este curso de Asistente de Ense��anza SEN como gu��a para ejecutar perfectamente este rol? Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Necesidades de educaci��n especial (NEE) una descripci��n general Module 02: Ense��anza de alta calidad para alumnos con NEE Module 03: Metodolog��as de ense��anza SEN Module 04: Comunicaci��n e interacci��n Module 05: Cognici��n y aprendizaje Module 06: Dificultades sociales, emocionales y de salud mental Module 07: Necesidades sensoriales o f��sicas Module 08: Trabajar en asociaci��n Learning Outcomes: Understand key concepts in Special Education Needs (SEN) terminology. Implement effective teaching strategies tailored to SEN students' needs. Apply diverse teaching methodologies suitable for SEN environments. Enhance communication skills for interacting with SEN students and colleagues. Analyse cognitive and learning challenges to adapt teaching approaches accordingly. Identify and address social, emotional, and mental health issues in SEN students. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teaching assistants seeking SEN specialisation. Current educators aiming to enhance SEN teaching skills. Individuals interested in supporting students with diverse learning needs. Those pursuing roles within special education departments or schools. Parents or caregivers of SEN children seeking deeper understanding and support. Career path SEN Teaching Assistant Learning Support Assistant Special Educational Needs Coordinator (SENCO) Inclusion Support Worker Behaviour Mentor Speech and Language Therapist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.