Booking options
£12
£12
On-Demand course
2 hours
All levels
'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must.
In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics.
With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development.
This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence!
Learning Outcomes:
Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation.
Understand the guidelines on how to make effective introductions.
Identify the 3 C's of a good impression.
Identify at least one way to minimise nervousness while in social situations.
Understand how to use a card effectively.
Identify and practice at least one way to remember names.
Identify the 3 steps in giving a handshake.
Enumerate the four levels of conversation
Understand place settings, napkin etiquette, and basic table manners.
Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping.
Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails.
Understand basic guidelines for telephone, voicemail, and cell phone etiquette.
State the difference between a formal and an informal letter.
Understand the meaning of colours in dressing for success.
Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes.
Understand basic guidelines on international etiquette.
Start your learning journey straight away with this business etiquette course and take a step toward a brighter future!
Skills You Will Gain
Communication skills
The ability to write/make formal and informal letters, emails, and phone calls
Impeccable dressing skills
Proper eating and dining skills
Networking skills
Why Prefer Our Business Etiquette Course?
Opportunity to earn a certificate that is accredited by CPDQS.
Get a free student ID card! (£10 postal charge will be applicable for international delivery).
Innovative and engaging content.
Free assessments.
24/7 tutor support.
*** Course Curriculum ***
Here is the curriculum breakdown of the Business Etiquette course:
Module One: Understanding Etiquette
Etiquette Defined
The Importance of Business Etiquette
Module Two: Networking for Success
Creating an Effective Introduction
Making a Great First Impression
Minimizing Nervousness
Using Cards Effectively
Remembering Names
Module Three: The Meet and Greet
The Three-Step Process
The Four Levels of Conversation
Module Four: The Dining in Style
Understanding Your Place Setting
Using Your Napkin
Eating Your Meal
Sticky Situations and Possible Solutions
Module Five: Eating Out
Ordering in a Restaurant
About Alcoholic Beverages
Paying the Bill
Tipping
Module Six: Email Etiquette
Addressing Your Message
Grammar and Acronyms
Top 5 Technology Tips
Module Seven: Phone Etiquette
Developing an Appropriate Greeting
Dealing with Voicemail
Cell Phone Do's and Don'ts
Module Eight: The Written Letter
Thank You Notes
Formal Letters
Informal Letters
Module Nine: Dressing for Success
The Meaning of Colors
Interpreting Common Dress Codes
Deciding What to Wear
Module Ten: International Etiquette
General Rules
Important Points
Preparation Tips
Assessment Process
Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.
10 CPD hours / points Accredited by CPD Quality Standards
This business etiquette course is for you if you:
Want to have a deeper insight into business etiquette
Actively working in business etiquette and am interested in exploring it a bit further.
Are you a student pursuing a relevant field of study?
Seeking employment in the business etiquette field.
You will not need any prior background or expertise. All you need to take this business etiquette is -
A smart device.
A secure internet connection.
Being over the age of 16.
And a strong drive for learning and literacy.
The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at;
Owners
Receptionists, secretaries & PAs
Entrepreneurs
HR professionals
Customer service executives
CPD Accredited Certificate
Digital certificate - £10
CPD Accredited Certificate
Hard copy certificate - £29
If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.