Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you trying to make yourself ready for a place in the field of law? Finding it hard to learn UK Laws and regulations? If you're interested in working in a structured environment and building your career in a sector that is expected to grow faster than average in the next several years, this Law & Paralegalcourse may become a great option for you. Earn yourself a certificate online around work and family commitments, at your own pace considering your schedules. Enrol this Law & Paralegal course today to boost your skills and move on to the next level. This Diploma in Law & Paralegal at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! It is said that behind every successful attorney, there is a hard-working paralegal. Our Law & Paralegal diploma training is designed to prepare you to perform substantive and procedural legal work as authorised by law. The Law & Paralegal course defines the steps to make you prepare to perform the duties and responsibilities to work as a paralegal lawyer, this includes - legal research and presentations, scheduling and conducting client interviews, drafting legal documents and performing day to day tasks at law office administration. Furthermore, the course gives you an in-depth overview of the law and legal systems, criminal, property, probate and contract law. Throughout this Law & Paralegal course, you will also demonstrate the ethical values and views of a paralegal lawyer to deal with conflict and resolutions as well. This Law & Paralegal course will help you to make a mark for yourself in the competitive job market. This certificate will also help you to create an impression of self-efficacy and dedication that will surely attract prospective employers to give priority to your job application. Enrol today to open and build enchanting career opportunities ahead. Learning Outcome of this Law & Paralegal Course Key Paralegal terminologies Effective communication skills for a Paralegal Knowledge of the laws and legal systems Knowledge of a range of different laws including criminal, property, probate, and contract law How to deal with common Paralegal legal matters A greater understanding of human rights How to deal with conflict and conflict resolution as a Paralegal Mandatory knowledge fields and survival tips for Paralegals The key people in a law firm or legal department and their relationship with paralegals Why Choose Our Law & Paralegal Course? Get a Free CPD Accredited Certificate upon completion of Law & Paralegal Get a free student ID card with Law & Paralegal Training Get instant access to this Law & Paralegal course. Learn Law & Paralegal from anywhere in the world The Law & Paralegal is affordable and simple to understand The Law & Paralegal is an entirely online, interactive lesson with voiceover audio Lifetime access to the Law & Paralegal course materials The Law & Paralegal comes with 24/7 tutor support Take a step toward a brighter future Law & Paralegal Training! *** Course Curriculum *** Here are the topics you will cover in the Law & Paralegal Course: Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Law & Paralegal at QLS Level 6 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Law & Paralegal course is specially designed for people who want to specialise in a certain type of law to work in a corporate setting as legal business advisors. Moreover, people already working in the relevant field can also enrol on this course to advance their knowledge and skill set. Besides, this Law & Paralegal course can be taken by anyone of all academic backgrounds. Requirements You will not need any prior background or expertise to enrol in this Law & Paralegal course. Career path After completing this Law & Paralegal course, you are to start your career or begin the next phase of your career. Legal Staffing Recruiter Development and Training Manager Pro Bono Program Coordinator Project Manager for Legal Support Vendor Business Development/Sales for legal support vendor Legislative Affairs Director for a county government agency Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Law & Paralegal at QLS Level 6 Hard copy certificate - £129 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Law & Paralegal at QLS Level 6course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In the UK, agile methodologies are gaining widespread adoption, with 88% of organisations reporting the use of agile approaches. However, many professionals struggle to effectively implement these methodologies, leading to project delays and inefficiencies. Are you interested in mastering agile practices to streamline project delivery and drive organisational success? This Systems Engineering & Agile Project Management bundle brings together the best of both worlds: Systems Engineering, known for its structured approach to complex projects, and Agile Project Management, famed for its adaptability and focus on continuous improvement. You'll master the Scrum framework through certification training, delve into core Agile principles, and gain practical project planning skills. Additionally, you'll explore strategic management practices and process improvement techniques to optimize your workflow and deliver exceptional results. This Systems Engineering & Agile Project Management Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Agile Scrum Master Certification Course 02: Agile Project Management Course 03: Scrum Master Training Course Course 04: Project Planning for Everyone Course 05: Strategic Management Course 06: Process Improvement: How to Reduce Waste Whether you're a project manager, engineer, or aspiring business leader, this bundle provides the perfect foundation to propel your career forward. Enrol today and unlock the power of Agile and Systems Engineering! Learning Outcomes of Systems Engineering & Agile Project Management Understand the principles and values of agile project management. Master the Scrum framework and its roles and ceremonies. Develop skills in agile project planning and estimation techniques. Learn to facilitate effective communication and collaboration within teams. Implement strategies for continuous improvement and process optimization. Earn industry-recognised certifications in agile and Scrum methodologies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Systems Engineering Get a free student ID card with Systems Engineering Training program (£10 postal charge will be applicable for international delivery) The Systems Engineering is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Systems Engineering course materials The Systems Engineering comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Agile Scrum Master Certification OBJECTIVES AND TARGETS FROM THE TRADITIONAL DEVELOPMENT MODEL TO THE AGILE 2020 SCRUM GUIDE: WHAT'S NEW! BONUS: FULL EBOOK OF THE COURSE! SCRUM THE SCRUM TEAM SCRUM EVENTS SCRUM ARTIFACTS SCALING SCRUM SCRUM IN PRACTICE ! AGILE REQUIREMENTS ESTIMATION TECHNIQUES AGILE METRICS PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS Course 02: Agile Project Management Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out Course 03: Scrum Master Training Course Module One: Key Concepts (I) Module Two: Key Concepts (II) Module Three: Initiation (I) Module Four: Initiation (II) Module Five: Planning (I) Module Six: Planning (II) Module Seven: Planning Tools Module Eight: Executing the Project Module Nine: Maintaining and Controlling the Project Module Ten: Closing Out =========>>>>> And 3 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Systems Engineering & Agile Project Management bundle is suitable for everyone. Project managers Engineers Business leaders Team leads Professionals Students Requirements You will not need any prior background or expertise. Career path This Systems Engineering & Agile Project Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Project Manager Scrum Master Business Analyst Project Leader Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Overview In an era where personal development and individual growth take centre stage, the realm of coaching & mentoring thrives in the UK. Recent stats show a surge in demand for coaches and mentors, with professionals seeking guidance to navigate career challenges. This Coaching & Mentoring - CPD Certified course opens doors to an industry brimming with opportunities, offering learners the chance to become beacons of wisdom in their respective spheres. With enriched content encompassing key aspects of coaching & mentoring, embark on a transformative journey to shape lives, guide destinies, and unlock potential. In this Coaching & Mentoring course, you will get step-by-step lessons from industry experts. Enrol today and complete the Coaching & Mentoring course to achieve a certificate that can transform your career. Become proficient in Coaching & Mentoring by grasping all the essential knowledge from our premium course. Everything you need to learn to boost your career is packed into this Coaching & Mentoring course. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Coaching & Mentoring skills to help you advance your career. Acquire a comprehensive understanding of various Coaching & Mentoring topics and tips from industry experts. Learn in-demand Coaching & Mentoring skills that are in high demand among UK employers, which will help you to kickstart your career. This Coaching & Mentoring course covers everything you must know to stand against the tough competition in the Coaching & Mentoring field. The future is truly yours to seize with this Coaching & Mentoring. Enrol today and complete the course to achieve a Coaching & Mentoring certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Coaching & Mentoring course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Coaching & Mentoring course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Coaching & Mentoring course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Coaching & Mentoring is suitable for anyone aspiring to start a career in Coaching & Mentoring; even if you are new to this and have no prior knowledge on Coaching & Mentoring, this course is going to be very easy for you to understand. And if you are already working in the Coaching & Mentoring field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Coaching & Mentoring course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Coaching & Mentoring course has no prerequisite. You don't need any educational qualification or experience to enrol in the Coaching & Mentoring course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Coaching & Mentoring course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 1: Introduction to Coaching and Mentoring Module 1: Introduction to Coaching and Mentoring 00:28:00 Module 2: Coaching and Mentoring: Objectives & Processes Module 2: Coaching and Mentoring: Objectives & Processes 00:33:00 Module 3: Ethical Aspects of Coaching and Mentoring Module 3: Ethical Aspects of Coaching and Mentoring 00:35:00 Module 4: Coaching and Mentoring Models Module 4: Coaching and Mentoring Models 01:01:00 Module 5: Effective Communication Skills Module 5: Effective Communication Skills 00:28:00 Module 6: Personal Skills Module 6: Personal Skills 00:27:00 Module 7: Management Skills Module 7: Management Skills 00:26:00 Module 8: Functional Skills Module 8: Functional Skills 00:35:00
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will: Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Level 2 Diploma in Health and Social Care Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Level 2 Diploma in Health and Social Care Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 2 Diploma in Health and Social Care Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 2 Diploma in Health and Social Care Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Level 2 Diploma in Health and Social Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Diploma in Health and Social Care there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Diploma in Health and Social Care course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 2 Diploma in Health and Social Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 2 Diploma in Health and Social Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Diploma in Health and Social Care is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01. Introduction to Health and Social Care Introduction to Health and Social Care 00:16:00 Module 02: Communication and its Relevance Communication and its Relevance 00:41:00 Module 03: Rights and Responsibilities as a Health and Social Care Worker Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Module 04: Role as A Caregiver and Healthcare Professional Role as A Caregiver and Healthcare Professional 00:23:00 Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Module 06: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:20:00 Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 09: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:49:00 Module 10: Health and Safety Responsibilities Health and Safety Responsibilities 00:51:00 Module 11 : The Economics of Healthcare The Economics of Healthcare 00:11:00 Module 12: Strategic Marketing for Health and Social Care Strategic Marketing for Health and Social Care 00:09:00 Module 13: Managing Finance in Health and Social Care Managing Finance in Health and Social Care 00:21:00 Module 14: Managing Service Delivery in Health and Social Care Managing Service Delivery in Health and Social Care 00:11:00
Overview This comprehensive course on Fashion Store Assistant Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Fashion Store Assistant Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Fashion Store Assistant Training. It is available to all students, of all academic backgrounds. Requirements Our Fashion Store Assistant Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 09:57:00 total length •Module 01: Profession of a Personal Shopper: 02:00:00 •Module 02: Planning Advice: 00:36:00 •Module 03: Fashion and Trends: 02:21:00 •Module 04: Communication and Protocol: 00:48:00 •Module 05: Career Guidance: 00:45:00 •Module 06: Understanding Consumer Behaviour: 01:57:00 •Module 07: How to Make Your Shop a Magnet to Customers: 01:30:00 •Assignment - Fashion Store Assistant Training: 00:00:00
Overview This comprehensive course on Line Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Line Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Line Management. It is available to all students, of all academic backgrounds. Requirements Our Line Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:48:00 total length •Introduction to Line Management: 00:15:00 •Coaching and Mentoring: 00:26:00 •Supervising, Motivating and Counselling: 00:16:00 •Talent Management: 00:20:00 •Effective Communication Skills: 00:15:00 •Performance Appraisal Management: 00:15:00 •Stress Management: 00:22:00 •Prioritising and Time Management: 00:40:00 •Employee Relations: 00:18:00 •Handling Conflict: 00:15:00 •Employment Law for Line Managers: 00:26:00 •Assignment - Line Management: 00:00:00
Overview This comprehensive course on Oil and Gas Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Oil and Gas Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Oil and Gas Management. It is available to all students, of all academic backgrounds. Requirements Our Oil and Gas Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 03:20:00 total length •Module 01: Introduction to Oil and Gas Management: 00:13:00 •Module 02: Energy, Economics and Finance in Oil and Gas: 00:26:00 •Module 03: Oil and Gas Project Management: 00:33:00 •Module 04: Managing Oil and Gas Pipelines: 00:33:00 •Module 05: Project Risk Analysis: 00:26:00 •Module 06: Managing Communication and Conflict: 00:36:00 •Module 07: Oil and Gas Health and Safety: 00:33:00