12850 Communication courses

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

IT Cyber Security Engineer – Job Ready Programme Enrol in Our IT Cyber Security Engineer – Job Ready Programme with Career Support! Gain access to 3,000+ online courses and earn Free Certificates to showcase your skills and boost your career potential. Step into the high-demand world of cyber security with a comprehensive programme designed for the UK job market. Master critical areas like penetration testing, secure cloud architecture, AI-powered threat detection, and GDPR compliance—skills that can lead to roles earning up to £95,000 a year. As UK businesses face £27 billion in cybercrime losses annually, the demand for skilled IT Cyber Security Engineers has never been greater. Whether you're changing careers or upskilling, this course equips you with in-demand expertise in threat intelligence, cryptography, and secure coding. Become the digital defence every company needs. Start your journey toward a resilient and rewarding career in cyber security today. Professional Diploma in IT Cyber Security Engineer – 25 Core Courses – Course 01: Cyber Security Online Course: DOSS and DDOS – Course 02: Cyber Security Training: Incident Handling & Response – Course 03: Security Threat Management – Course 04: Certified Information Security Manager (CISM) – Course 05: Certified Information Systems Security Professional (CISSP) – Course 06: CompTIA Advanced Security Practitioner (CASP) – Course 07: Computer Network Security Complete Training – Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7] – Course 09: Bash Scripting and Shell Programming for Beginners – Course 10: Ethical Hacking Masterclass – Course 11: CompTIA PenTest+ Ethical Hacking Course – Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing – Course 13: Ultimate Linux Security and Hardening Training – Course 14: The Complete Python Hacking Course: Beginner to Advanced! – Course 15: SQL Database Basics – Course 16: CompTIA Network+ Certification (N10-008) – Course 17: CompTIA A+ Core 1 (220-1101) Course – Course 18: CompTIA A+ Core 2 (220-1102) Course – Course 19: CompTIA Security+ (SY0-601) – Course 20: CompTIA Cloud+ CV0-002 Course – Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 – Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training – Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook – Course 24: FortiGate Firewall Training Step-by-Step Lab Workbook – Course 25: Palo Alto Firewall Training with Step-by-Step Lab Workbook Job Readiness & Career Development Training (Complementary) – Course 01: Career Development Training – Course 02: Effective CV Writing – Course 03: CV Writing and Interview Tricks – Course 04: Ace the Interview – Interview Prep That Makes a Difference – Course 05: Job Search Skills – Course 06: Effective Communication Skills for Professionals – Course 07: Boost Your Confidence, Assertiveness – Course 08: Body Language Secrets – Course 09: Coaching and Mentoring – Course 10: Presentation Skills – Present like a Pro – Course 11: Public Speaking Course – Course 12: Project Management Training – Course 13: Leadership & Management – Course 14: Negotiation and Agreement Training – Course 15: Workplace Equality & Diversity – Course 16: Professional Development and Personal Well-being – Course 17: Emotional Intelligence and Human Behaviour – Course 18: Time Management: Step By Step Training – Course 19: Cross-Cultural Awareness – Course 20: Productivity Boosting – Course 21: Critical Thinking & Problem Solving – Course 22: Perfect LinkedIn Profile Creation – Course 23: Resume Writing Skills & Job Search With LinkedIn – Course 24: Email Writing – Course 25: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!

Team management course will teach you how to build high-performance teams, and how to manage multicultural teams effectively.

Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited

Explore the fundamentals of Business Management with our comprehensive course. Gain essential skills in leadership, organization, and strategic decision-making to excel in the dynamic world of business. Whether you're a budding entrepreneur or aspiring manager, this course will equip you with the tools for success. Enroll now and take the first step towards a rewarding career in business management.

Overview This comprehensive course on Listening Skills: Workplace Soft Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Listening Skills: Workplace Soft Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Listening Skills: Workplace Soft Skills. It is available to all students, of all academic backgrounds. Requirements Our Listening Skills: Workplace Soft Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 22 lectures • 00:59:00 total length •Module 01: Quick Wins - The Cell Phone Secret to Good Listening Skills: 00:02:00 •Module 02: Stacking the Listening Environment in Your Favor: 00:04:00 •Module 03: The Telephone Listening Trap Will Never Catch You Again: 00:02:00 •Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills: 00:01:00 •Module 05: Setting Just One Agenda Item Listening: 00:03:00 •Module 06: It Is Incredibly Easy to See How Well You Are Listening: 00:01:00 •Module 07: It's Even Easier to Listen When You Do This: 00:04:00 •Module 08: Technology Will Eat Your Brain Unless You Do This: 00:05:00 •Module 09: Using Your Most Effective Body Language Tool: 00:03:00 •Module 10: The Best Listening Body Language from the Neck Down: 00:04:00 •Module 11: Reading the Speaker's Body: 00:04:00 •Module 12: Connecting At the Emotional Level with Your Colleague to Hear All: 00:02:00 •Module 13: Mastering the Art of NOT Interrupting: 00:02:00 •Module 14: Asking for Clarification Is a Great Form of Listening: 00:02:00 •Module 15: Engaging In Conversation at Just the Right Time: 00:03:00 •Module 16: Strong Listening Creates Strong Reactions from You: 00:01:00 •Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener: 00:02:00 •Module 18: Using the Magic of Pen and Paper Tools to Your Advantage: 00:04:00 •Module 19: Summarizing the Conversation Is Great for You and Your Colleague: 00:04:00 •Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!: 00:03:00 •Module 21: Conclusion - Your New Reputation as a Great Listener!: 00:03:00 •Assignment - Listening Skills: Workplace Soft Skills: 00:00:00

Course Highlights: This qualification is equivalent to GCSE grade C or 4 Take the Exam from Home – Guaranteed Fast Track Results Exam Booking within 2 Working Days of Enrolment Remote Exam Online or Paper based both option available Course Duration: 55 hours Unlimited Access to Course Materials Get Free Mock Tests & Free Past Papers Extra 25% Time for people with Learning Difficulties NCFE, Pearson Edexcel, Open Awards and TQUK are all OFQUAL-regulated and nationally recognised The English Level 1 Course Overview Our expert-designed Functional Skills English Level 1 Course has smart learning options that provide the necessary knowledge and skills to excel in Functional Skills English. Whether you want to improve your literacy skills, our course is tailored to meet your specific needs and help you achieve your academic and career goals from the comfort of your home. You also get the opportunity to book Live 1:1 tutor support via Microsoft Teams. With interactive lessons, FREE mock tests, personalised feedback and remote exams, our English Level 1 Course ensures a comprehensive and engaging learning experience. Christmas Holiday Information For our remote invigilation service of Functional Skills qualifications, the last accepted booking will be on 19th December 2024. We will reopen for bookings from 3rd January 2025. Results Release For Open Awards: Any results from assessments taken after 30th November 2024 will be published after 2nd January 2025. For NCFE Exams: Results from assessments taken after 11th December 2024 will also be published after 2nd January 2025. Additionally, the period between 20th December 2024 and 2nd January 2025 will not be counted as “working days” for the result release timeframes. Please plan your assessment bookings accordingly. Our last results release prior to Christmas will be on 20th December 2024, with the next results release taking place on 3rd January 2025. Functional Skills Level 1 Course Details Exam Details Exam slots are available 24*7 from Monday to Sunday. If you are in a rush and would like to book your exam sooner, then you can book your remote online exam within 3 working days for Open Awards, 1 working day of enrolment for NCFE, 2 working days of enrolment for TQUK and within 7 working days for Pearson Edexcel. Please note the exam price advertised on the website for the Open Awards remote invigilation exam is applicable for weekdays (Monday to Friday between 9 am to 5 pm). If you would like to book the Open Awards remote invigilation exam at the weekend then there is an additional £25+Vat applicable. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre On-Screen Exam in Centre Remote Online Exam – From Home Results Edexcel Book within 15 days Book within 24 Hours Book within 7 working days Get results in 20 working days NCFE Book within 10 working days Book within 24 Hours Book within 2 working days Get results in only 7 days Open Awards N/A N/A Book within 2 working days Get results in only 16 working days TQUK Book within 7 working days Book within 24 Hours Book within 2 working days Get results in only 6 working days *Offline examinations will be held at our Swindon and London centres. Please get in touch with us for more information. The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: On-screen and RI Assessment date to and from: 16/09/2024 – 25/10/2024 Results release: 01/11/2024 The new assessment and result dates by Open Awards is: (Only applicable if you are attending the exam in between the following assessment date). Delivery mode: Remote Assessment date to and from: 02/09/2024 – 13/09/2024 Results release: 11/10/2024 Assessment date to and from: 04/11/2024 – 15/11/2024 Results release: 13/12/2024 (Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.) Difference between NCFE, Pearson Edexcel, Open Awards and TQUK NCFE, TQUK, Pearson Edexcel and Open Awards are OFQUAL-regulated and nationally recognised; however, the only difference lies in the exam booking and result turn-around time. You can book your remote online exam within 2 working days of enrolment for NCFE, within 7 working days for Pearson Edexcel, 2 working days of enrolment for TQUK and within 3 working days for Open Awards. You can get your NCFE results in 7 days, your Edexcel results in 20 working days, your TQUK results in 6 working days and your Open Awards results within 16 working days. Universities and apprenticeships accept all of the awarding bodies. This distinction allows learners to choose the awarding body that aligns best with their educational and career goals. Course Curriculum Unit 1: Speaking and Listening The speaking and listening section entails comprehensive learning and activities, including presenting and narrating skills, argument presentation techniques, and more. Unit 2: Reading Learn to read a text with the help of scanning, skimming, and detailed reading, and also, learn how to find organisational features' purpose from the text. Unit 3: Writing The writing part will cover English grammar, including punctuation, spelling, syntax, etc. enabling you to avoid all the writing errors and mistakes. How This Course Will Work? This Level 1 Functional Skills English course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This level 1 English qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. However, you will require a laptop/desktop computer and a good internet connection. Exam Structure The Pearson Edexcel, NCFE and Open Awards Functional Skills Qualification in English at Level 1 consist of 3 exams, these are Reading, Writing and Speaking, Listening and Communicating. Speaking, Listening and Communicating (SLC) Exam Awarding Body Duration Number of Marks Pearson Edexcel / NCFE / Open Awards / TQUK Up to 25 minutes Pass/Fail SLC Exam Pearson Edexcel / NCFE: Speaking, listening and communicating will asses through one 5-minute presentation and linked question and answer session in groups of three to five. Also, one 15-minute formal discussion together in groups of three to five learners is included. This exam happens via Microsoft Teams. SLC Exam Open Awards/ TQUK: Speaking, listening and communicating happen through one 10-minute presentation and linked question and answer session in groups of three to four. Also, one 10-minute formal discussion together in groups of three to five learners is included. This exam will be on Microsoft Teams. Reading Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 75 minutes 35 65% NCFE 60 minutes 30 53% – 57% Open Awards 60 minutes 30 18 out of 30 TQUK 60 minutes 20 not fixed, varies paperwise Reading is evalute through a test consisting of multiple-choice, short open-response and medium open-response questions. Writing Exam Awarding Body Duration Number of Marks Pass Mark Pearson Edexcel 60 minutes 36 63% NCFE 60 minutes 44 57% – 61% Open Awards 60 minutes 60 36 out of 60. TQUK 60 minutes 54 not fixed, varies paperwise. Reading/Writing Exam Pass Mark: Learners should achieve the overall marks mentioned in the table to pass the reading exam. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills English Level 1 has been independently accredited by Pearson Edexcel, NCFE and Open Awards, also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. NCFE is a charity and awarding organisation that provides qualifications in England, Wales, and Northern Ireland. It is regulated by Ofqual in England and recognised in Wales and Northern Ireland. Open Awards is an awarding organisation that offers a wide range of qualifications across various sectors, including education, health and social care, and business. Their qualifications are regulated by Ofqual and are designed to meet the needs of learners and employers. Open Awards also works closely with educational institutions and employers to ensure their qualifications are relevant and up-to-date. TQUK is an awarding organisation approved by Ofqual and offers RQF courses in a variety of sectors. RQF courses have different credit values that can be applied to the National Credit Transfer System. TQUK accredits courses developed by industry experts and collaborates with organisations to ensure the quality and value of the courses provided.  FAQs What are functional skills English level course 1 equivalent to? Level 1 English equals a GCSE Grade 1 to 3 or D-G. This means that achieving a Level 1 qualification in English demonstrates a basic understanding and practical application of the English language, including reading, writing, and communication skills. What is the Advanced course of Functional Skills English Level 1? The advanced course of functional skills English level 1 is the level 2 English course. In the advanced course, you will learn English in depth. Do Universities Accept Functional Skills Level 1? Some universities may approve the functional skills English level 1 as an alternative to GCSEs or other qualifications, it ultimately depends on the specific university and its admissions policies. Therefore, it's best to check with the university's requirements. However, most universities usually require a higher level of English proficiency, like Functional Skills English level2 GCSE Grade C/4 in English. How long are these Functional Skills Exams? Lead Academy's Pearson Edexcel and NCFE Qualifications in English Level 1 consist of internally marked speaking, listening, and communicating assessments and externally marked reading and writing assessments. The speaking and listening assessments include a 5-minute presentation and a 15-minute formal discussion in groups of three to five learners. The reading assessment lasts 75 minutes and consists of multiple-choice, short open-response, and medium open-response questions. The writing assessment, which includes tasks assessing spelling, punctuation, and grammar, lasts 60 minutes. Is English Functional Skills Level 1 difficult? Functional English skills Level 1 is generally less complicated than GCSE English. The exam focuses on basic language skills and communication, emphasizing practical, real-world applications. The exam is designed to be accessible to many learners, including those who may have struggled with traditional classroom-based learning. However, it still requires a good understanding and proficiency in English, so preparing and practicing in advance is essential. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English, and ICT for individual achievement in the daily workplace. On the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What are the system requirements for remote exam? For Pearson Edexcel and NCFE: To sit your assessment, you’ll need: A laptop/desktop with webcam and microphone; you can’t sit the assessment on a tablet or smartphone a good Wi-Fi connection – recommended minimum 1Mbit/s Upload, minimum 10Mbit/s Download. You MUST use google chrome browser for the exam, as this is recommended by the awarding body. A smartphone or tablet (Apple iOS 8.0 / Android 4.1 or higher) - this will be used to record you taking the assessment. A suitable environment - quiet room with no distractions The link for the assessment sent to your email; remember to check your spam/junk folder. You must activate Airplane mode on your smartphone however you need to be connected to Wi-Fi, so turn on Airplane mode then reactivate your Wi-Fi. Please familiarise yourself with the potential violations as these can potentially lead to the assessment being voided. Ensure ALL equipment is plugged in (including phone for the recording of sessions). Loss of power at any point could lead to the assessment being voided. You must brief other members of your household/workplace that you’re sitting an assessment, and they must not enter the room at any point. There is a 24-hour live chat function within the assessment software for technical support should you need it at any time. For Open Awards: In order to take your exam, you need to have the following equipment: A good quality laptop or PC with a minimum screen size of approx. 14” and minimum resolution of 1024 x 768. A stable internet connection with at least 3mbps. An integrated (i.e., fixed) webcam on your PC/ laptop or a portable webcam. If using a PC/ laptop with an integrated webcam, a reflective surface (e.g., a mirror) must be available. This will be used to show the invigilator the space immediately surrounding your screen and keyboard. A basic (non-scientific) calculator for maths assessments. You will have access to an on-screen calculator but may feel more comfortable using a separate calculator. Please note that all workings need to be added to the assessment platform if you use a separate calculator so that your workings can be marked. Plain paper. You will need to show this to your invigilator at the beginning of the exam to assure them that you do not have access to notes. A dictionary (where allowed). Supported Browsers Chrome: 34.0.1847 or above Microsoft Edge: Version 88.0.705.81 or newer Firefox: 31.0 or above Safari: 6.2 or above Safe Exam Browser 2.0.2 or above Please note: Chromebooks are not compatible with the Safe Exam Browser Browser settings Popups must be allowed. Guidance on how to do this below: Chrome Edge Firefox Safari For TQUK: Exam conditions All remote exams must take place in a controlled environment. Training Qualifications UK (TQUK) defines a controlled environment as a quiet, appropriate space conducive to the undertaking of a remotely invigilated exam. The environment must be: populated only by you, the learner, and no other parties well-lit to allow maximum webcam visibility free from distractions that may cause you to divert your attention away from the computer screen or move outside of the webcam’s viewing range free from notes and posters on the wall free from noise free from personal or sensitive material free from visual or physical access to supporting materials (such as educational texts) free from electronic devices, other than the computer used to undertake the exam. The space, as described above, must meet these requirements throughout the entire duration of the exam. If the exam conditions requirements are not met, the exam may be voided. If, for any reason, you are unable to undertake the exam in a space that meets these requirements, you should inform your training provider/recognised centre at the earliest opportunity and arrange your exam at a time when these conditions can be met. You must have a desktop or laptop computer that is equipped with a working webcam, a stable internet connection, and the Google Chrome web browser (available here). Requirements and guidance for materials: The following relates to materials within the controlled environment and must be followed to ensure compliance: Mobile phones and electronic devices, except for the computer you are using to undertake the exam, must be switched off and stored in an inaccessible location. Smartwatches and other wearable technological devices must be switched off and removed. Headphones must not be worn. Water must be stored in a clear glass or a clear bottle with the labels removed. No other food or drink is permitted. Second monitors are not permitted. Identification must be clearly presented to the camera at the start of an exam. If identification is not provided, or is unclear, at the start of the exam, this will result in the exam being voided. A room sweep must be completed at the start of an exam. If a room sweep is not completed, the exam will be voided. has context menu

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Elevate your expertise in hotel management with our comprehensive course. Master quality management, communication skills, and more. Perfect for aspiring professionals and industry veterans alike. Get recognised with a CPD certificate. Start your journey today!

Overview This comprehensive course on Accident Investigation will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Accident Investigation comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Accident Investigation. It is available to all students, of all academic backgrounds. Requirements Our Accident Investigation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:17:00 total length •Understanding the Investigation: 00:14:00 •Why Investigate?: 00:19:00 •Accident Investigation Procedure: 00:16:00 •Documenting The Accident Scene: 00:15:00 •Conducting Effective Interviews: 00:15:00 •Investigation and Cause Analysis: 00:19:00 •Developing Solutions: 00:19:00 •Report Documentation and Communication: 00:20:00 •Assignment - Accident Investigation: 00:00:00