11943 Communication courses

By engaging in polymathic training on a daily basis, we change the structure (neuroplasticity) — the platform of the mind — to run new programs of increased levels of confidence, creativity and communication.

Facilitation Skills for Business Analysts This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Conflict Management 1 Day Training in Livingston

Journey through the corridors of self-discovery with our course: 'Assertiveness Skills: Developing Confidence and Effective Communication.' Dive deep into the art of confident self-expression while unearthing emotional intelligence and superior communication strategies. Whether it's manoeuvring through complex social scenarios or elevating your presence in the workplace, this course equips you to tackle challenges head-on, all while exuding self-assuredness and diminishing any lurking anxieties. Learning Outcomes Understand the foundational principles of assertiveness and its distinction from other behavioural traits. Gain insight into enhancing self-confidence and building a robust self-esteem. Discover the intricacies of emotional intelligence and its role in assertive communication. Master strategies for efficacious communication in diverse environments. Apply assertiveness techniques to navigate social and professional situations with poise. Why buy this Assertiveness Skills: Developing Confidence and Effective Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Assertiveness Skills: Developing Confidence and Effective Communication course for? Individuals seeking to strengthen their self-confidence and establish their voice in various settings. Professionals keen to amplify their communication proficiency in the workplace. Those aspiring to understand and regulate their emotions for personal and professional growth. People who aim to stand their ground in social contexts without coming across as aggressive or passive. Anyone interested in conquering fears and anxieties to lead a more empowered life. Career path Assertiveness Trainer: £30,000 - £45,000 Communication Specialist: £35,000 - £50,000 Emotional Intelligence Coach: £40,000 - £55,000 Professional Mediator: £25,000 - £40,000 Corporate Trainer: £30,000 - £50,000 Life Coach: £30,000 - £60,000 Prerequisites This Assertiveness Skills: Developing Confidence and Effective Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Assertiveness Skills: Developing Confidence and Effective Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Assertiveness Skills Introduction to Assertiveness Skills 00:11:00 Module 02: Building Self-Confidence Building Self-Confidence 00:13:00 Module 03: Self-Awareness and Emotional Intelligence Self-Awareness and Emotional Intelligence 00:14:00 Module 04: Effective Communication Strategies Effective Communication Strategies 00:13:00 Module 05: Assertiveness in Social Situations Assertiveness in Social Situations 00:15:00 Module 06: Assertiveness in the Workplace Assertiveness in the Workplace 00:15:00 Module 07: Overcoming Fear and Anxiety Overcoming Fear and Anxiety 00:13:00 Module 08: Self-Esteem and Assertiveness Self-Esteem and Assertiveness 00:16:00

The course Marketing Communication Strategy and Planning aims to provide participants with a comprehensive understanding of marketing communication principles and best practices. By the end of the course, participants should be able to develop and implement effective marketing communication strategies that align with business objectives, target the right audience, convey compelling messages, and generate measurable results. After the successful completion of the course, you will be able to learn about the following, Understand and apply the concept of Market Segmentation. Develop a Marketing Communications Plan. Understand the Marketing Communications Planning Framework. Understand the concept of Positioning and Repositioning. Understand the nature and application of Marketing Communication Theories. Marketing communication is an essential component of any successful business strategy. This course is designed to provide participants with a comprehensive understanding of marketing communication principles and best practices. Participants will learn how to develop and implement effective marketing communication strategies that align with business objectives and generate measurable results. The course Marketing Communication Strategy and Planning aims to provide participants with a comprehensive understanding of marketing communication principles and best practices. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Marketing Communication Strategy and Planning Self-paced pre-recorded learning content on this topic. Marketing Communication Strategy And Planning Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Manager Communications Manager Public Relations Specialist Brand Manager Advertising Executive Social Media Manager Content Marketing Specialist Digital Marketing Manager Product Manager Sales Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Business Networking 1 Day Training in Liverpool

Learn about Office Skills (Administration, Communication and Management) Diploma from industry experts and boost your professional skill. This Office Skills (Administration, Communication and Management) Diploma course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Office Skills (Administration, Communication and Management) Diploma. You'll also gain the skills of Office Skills (Administration, Communication and Management) Diploma to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Office Skills (Administration, Communication and Management) Diploma professionals and gain first-hand experience of Office Skills (Administration, Communication and Management) Diploma problem-solving. The Office Skills (Administration, Communication and Management) Diploma  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Office Skills (Administration, Communication and Management) Diploma, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Office Skills (Administration, Communication and Management) Diploma will provide you with the latest information and updates of Office Skills (Administration, Communication and Management) Diploma. It will keep you one step ahead of others and increase your chances of growth. Why buy this Office Skills (Administration, Communication and Management) Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Skills (Administration, Communication and Management) Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Skills (Administration, Communication and Management) Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Office Skills (Administration, Communication and Management) Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Office Skills (Administration, Communication and Management) Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 00:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Communicating with people is the easiest way to exchange views and thoughts. But unfortunately, we often make mistakes by miscommunicating with people knowing or unknowingly, which may lead us to inappropriate situations. Whether you are a professional or not, intending to make you a better communicator by developing your skills and approach, we have prepared this easily accessible Communications Officer course. The course will surely enhance your expertise. Furthermore, it will boost your knowledge of how to communicate effectively and help you be aware of every situation when communicating with people. The contents of this course are prepared to provide the best possible learning experience to our learners after considering the best possible learning outcome and by taking the views of experts from relevant fields. If you are willing to learn new communication skills and looking for a reliable organisation, then we are here to help with our Communications Officer course. So take this course and be noticed through your communication skills! Learning Outcome Take our Communications Officer course, and you will learn about the following: Fundamental concepts of being a Communication Officer Process of managing Public Relations from and with organisations and people Importance and systematic approach of public speaking Implementation of new criteria and cross-cultural development procedures Management of cultural activities and internal issues Vital decision-making tips with complete guidelines for being a Communications Officer Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Communications Officer course: Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics & Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Assessment Process Once you have completed all the modules in the Communications Officer course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Communications Officer course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Communication Officer course is open to everyone. This training is ideal for the following- Communications Officer Product & Brand Communications Manager Communications & Marketing Officer Marketing Communications Specialist Head of Digital Communications Anyone who wants to be a better Communicator Requirements You will not need any prior background or expertise to enrol in this course. Career path Communications Officer (£19,000- £31,000 per annum) Public relations officer (£18,000 to £50,000 per annum) PR Coordinator ( £16,000- £30000 per annum) Police community support officer (£19,000-£26,000) Communications Manager (£25,000-£35,900 per annum) Education welfare officer (£19,000- £27,000 per annum) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Service Essentials 1 Day Training in Darlington