12850 Communication courses

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Unlock the secrets to effective dog training with our Dog Behaviour Diploma. Learn advanced techniques in dog communication, manage aggression, and address common behavioral issues to become a confident dog trainer.

Branding is an important aspect of marketing to promote your product or services. It is best for you to be exposed to strategies, methods, and solutions on the marketing performance your business is currently having. This Professional Diploma in Business Administration and Branding can help you in learning marketing applications how to identify problems and create solutions for your marketing needs. You will learn new strategies and techniques appropriate for your brand to promote your products and services to your target market. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Professional Diploma in Business Administration and Branding has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Diploma in Business Administration and Branding is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £17,100. The sky really is the limit. Course Curriculum Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:40:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Communication Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Branding Basics Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Brand Management Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:15:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Personal Branding Module One - Getting Started 00:30:00 Module Two - Defining Yourself (I) 00:30:00 Module Three - Defining Yourself (II) 00:30:00 Module Four - Controlling and Developing Your Image 00:30:00 Module Five - Personal and Professional Influences 00:30:00 Module Six - Sharpening Your Brand 00:30:00 Module Seven - Appearance Matters 00:30:00 Module Eight - Social Media (I) 00:30:00 Module Nine - Social Media (II) 02:00:00 Module Ten - Brand Management During a Crisis 01:00:00 Module Eleven - Branding Personality Traits 00:30:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading : Professional Diploma in Business Administration and Branding 00:00:00 Mock Exam Mock Exam - Professional Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam - Professional Diploma in Business Administration and Branding 00:20:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Virtual Team Building course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Virtual Team Building course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Virtual Team Building and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Virtual Team Building course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Virtual Team Building course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Virtual Team Building will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 Module 01: Qualities of a Successful Team Qualities of a Successful Team 00:04:00 Goals & Objectives for Working As a Team 00:05:00 5 Reasons Why Your Entire Team Should Contribute to Your Content Efforts 00:05:00 How Team Members can Support One Another's Well-Being 00:03:00 The Five Business Benefits of a Diverse Team 00:04:00 Effective Leadership: Why it's Important and How It's Achieved 00:05:00 Module 02: Communicating Effectively as a Team Communicating Effectively as a Team 00:05:00 7 Ways to Improve Team Communication 00:04:00 Advantages & Disadvantages of Group Cohesiveness & Productivity 00:04:00 3 Crucial Steps to Create Role Clarity within Your Team 00:05:00 Why Consistency Matters in Leadership 00:04:00 Importance of Courtesy in Business Communication 00:14:00 Module 03: Team Building Models Team Building Models 00:04:00 Traditional Team Building Model 00:03:00 Team Spirit Built from the Top 00:04:00 The Cutting Edge Team 00:05:00 What Are the Characteristics of a Task Force Group in Business? 00:03:00 Module 04: Team Building Process Team Building Process 00:05:00 The Forming Stage 00:04:00 The Storming Stage 00:04:00 The Norming Stage 00:04:00 The Performing Stage 00:04:00 The Adjourning Stage 00:05:00 Challenges of Managing a Virtual Team 00:05:00 The Cyber Team Model 00:03:00 Module 05: Challenges of Managing a Virtual Team How to Communicate With Remote Teams 00:03:00 How to Manage Remote Project Teams Effectively 00:04:00 10 Ways to Build Positive and Effective Work Relationships 00:04:00 7 Ways to Recover Your Team from Focus Loss 00:04:00 6 Ways Managers can Increase Team Accountability 00:04:00 Module 06: Team Building Exercises Team Building Exercises 00:03:00 Magic Cane (Helium Stick) 00:03:00 Barter Puzzle 00:03:00 Bridge Build 00:03:00 What's my name? 00:03:00 Grab Bag Skits 00:02:00 Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Looking to secure your place in the legal sector? The Legal Administrative Assistant 20-in-1 Premium Bundle is your gateway to high-demand roles in law firms, government offices, and legal support departments. Whether you're starting out or levelling up, this bundle is designed to boost your hireability—and fast. Don’t wait until another candidate gets the offer you were aiming for. Get trained, get seen, get hired. Description Legal departments don’t run themselves—they rely on skilled administrative professionals to keep the wheels turning. This 20-in-1 course bundle is built for those who want to step confidently into that role and stand out on job applications across a wide range of industries, including legal services, insurance, property law, and corporate compliance. Whether you're chasing your first job or pivoting from general admin into legal-focused work, this training helps show that you're organised, legally aware, and ready to take on key responsibilities in law-centric environments. From tax and tort law to communication and compliance, this package is tailored to match the real-world skills recruiters look for. And with 20 curated topics bundled into one cost-effective package, it’s not just comprehensive—it’s smart. Miss it now, and you could be watching your next job land in someone else's inbox. FAQ Who is this bundle for? Aspiring legal administrative assistants, law firm support staff, office coordinators, and professionals targeting admin roles in legal and regulatory fields. Which sectors does this apply to? Law firms, HR departments, government agencies, insurance, property management, and compliance-heavy industries. Do I need legal experience to begin? No—this bundle is accessible for beginners and useful for professionals looking to pivot or specialise. Does this cover soft skills too? Yes—communication, organisation, and stress management are all included to build job-readiness. Is this recognised in the UK job market? Yes. The topics reflect what many UK employers request for legal admin support roles. What if I wait? Legal admin roles fill quickly. With this training, you’ll be qualified before someone else even clicks ‘Apply’.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want With this NLP core skills course, you can reprogram your mind, and change the pattern of your emotional behaviour and thoughts by learning various essential skills to understand and influence human behaviour and communication. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the history and definition of NLP Learn five principles of success using NLP Understand meta programs Know reframing techniques Learn different satir categories Understand the role of sensory acuity in NLP Know the model, strategy and techniques of NLP Understand various submodality techniques Get acquainted with the four pillars of NLP Know the framework for improving your judgment Learn the objective evaluation of NLP Understand the neuro-logical flexibility and rigidity Why NLP Core Skills Training Course right for you? This comprehensive online course is designed for those who want to understand NLP modelling, its benefits, four pillars, and representational systems. You will have a strong understanding of meta programs, reframing techniques, mirroring and matching techniques of NLP. In addition, this extensive course will give you a broad knowledge of anchoring, various stages of learning, and the process to handle criticism with NLP. In addition, this extensive course will help you understand different satir categories and the role of sensory acuity in NLP. By the end of the course, you will gain deep knowledge of NLP, its SMART goals, modelling, various submodality techniques, and meta programs. NLP Core Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum NLP Core Skills - Introduction NLP Core Skills - Introduction What is NLP What is NLP Benefits of NLP Benefits of NLP Four Pillars of NLP Four Pillars of NLP Model, Strategy & Technique Model, Strategy & Technique NLP Modeling NLP Modeling What are Representational Systems What are Representational Systems Various Submodality Techniques Various Submodality Techniques What are Meta Programs What are Meta Programs Reframing Technique Reframing Technique Mirroring & Matching Techniques Mirroring & Matching Techniques Different Satir Categories Different Satir Categories Role of Sensory Acuity in NLP Role of Sensory Acuity in NLP What is Anchoring What is Anchoring Various Stages of Learning Various Stages of Learning Handling Criticism With NLP Handling Criticism With NLP Who should take this course? This interactive online course is beneficial for those who want to understand Neuro-Linguistic Programming in detail, its advantages, and the presuppositions of NLP. It is suitable for those who want to advance their career in the field of NLP. Entry Requirements There are no academic entry requirements for this NLP core skills training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This NLP core skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Emergency Planning and Management Training Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Emergency Planning and Management course will set you up with a solid foundation to become a confident emergency planner and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of emergency planning. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. How Will I Benefit? Boost your career in emergency planning Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Emergency Planning and Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Emergency Planning Committee (EPC) Who are We? Who is This Course For? Why Have an Emergency Management Plan? Emergency Planning Committee Emergency Plan and Procedures Introduction Potential Emergencies for Venues. Let's Start With Fire. Emergency Identification and Analysis Internal Threats, Visitors and Bomb Threats Suspect Items Active Shooter Crowd-Related Emergencies Terrorism Structure of the Emergency Plan and Emergency Response Procedures Evacuation Diagram Distribution of the Emergency Plan and Procedures Review and Routine Servicing Key Considerations for Our Emergency Response Procedures Introduction and Required Procedures Notification, Communication, Media, Social Media, Control & Coordination Children and Emergency Response Equipment Evacuation Options, Routes & Assembly Areas First Aid, Lifts & Escalators Occupants and Visitors with a Disability Other Considerations Emergency Control Organisation Emergency Control Organisation Selection Criteria for ECO Members, Roles, Identification and Indemnity Who will Make a Good Chief Warden? Training and Response Exercises EPC and ECO Training Occupants, Visitors, Skill Retention & Training Materials Emergency Response Exercises or 'Drills' Wrap Up Wrap Up Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of emergency planning. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will teach you the art of delivering exceptional customer service that leaves a lasting impact on your customers. From effective communication to problem-solving and building customer loyalty, this course equips you with the skills needed to exceed customer expectations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what customer service is. Understand the importance of customer service. Discover the strategies required to serve your customers. Develop customer service skills. Learn to keep your customers satisfied with your service. Know how to make more money through customer retention. Learn to deal with difficult customers. Learn to avoid unhealthy customer service practices. Why Ultimate Customer Service Training Course right for you? This ultimate customer service training course online will help you gain a better understanding of what customer service is and how you can offer the best service to your customers. This comprehensive online course will also learn to enhance customer satisfaction and avoid unhealthy customer service practices. This one is the most popular customer service courses online level as it will introduce you to various strategies and techniques to keep your customers happy and help you practice the same. You will also learn to deal with difficult customers by taking this extensive online course. By the end of this course, you will understand what customer service is and its benefits for your customers. After taking this career advancement course, you will also be able to enhance your knowledge of customer service and take a step in the direction of becoming a confident customer service executive. Ultimate Customer Service Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction WHY Customer Service Is CRITICAL to Your Business Good Isn't Good Enough We Are ALL in the 'Helping Field' Providing 'Concierge' Level of Service The 5 Tenets of TQM How to Boost Customer Satisfaction How to Avoid The 10 Deadly Sins of Customer Service! More Money $$$ - Through Customer Retention How Much is a Customer Worth? $$$ Do You Understand Your Customer Dealing With Difficult Customers 'LEAP' Into Customer Service Exceptional Phone Service WHY Customers Buy From YOU! $$$ Who should take this course? This comprehensive ultimate customer service training course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. Entry Requirements There are no academic entry requirements for this ultimate customer service training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ultimate customer service training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

If you can give your dog the proper training then it'll listen to you forever and be your ideal pet, your friend and your ideal walking buddy. This Dog Training - Leash Training - Simple Dog Training Methods course is designed to teach you how you can give proper leash training to your dog. This course was made by expert Sharon Bolt, who was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. Sharon has had a regular slot on BBC Radio since 2008 where she answers numerous listeners' doggy dilemmas and has been featured in over 40 local and national newspapers, magazines, television and radio stations. So, rest assured that this course is made by the expert and you're guaranteed a thorough training on this subject. Dogs often seem to dislike leashes and they pull on them constantly, chew the leash and zig-zag in front of you. And when you let them off the leash they don't come back on your command. All these things are annoying and could be dangerous for the dog. That is why we bring you this best-selling Dog Training - Leash Training - Simple Dog Training Methods course. It is one of the most comprehensive courses available on dog training. This is an amazing training program that'll quickly and easily teach you all the things you need to know to stop your dog from pulling on the leash. And you'll learn why your dog pulls the leash and seems bothered by it. You'll gain the skills needed to train your dog to listen to your command and come back to you when you command it to. You'll also learn many more things about dogs and how to train them properly.  So if you're a dog owner then this course is a must for you. Enrol Now! Course Highlights Learn simple, clear, concise communication and dog training methods that dogs love and that stops your dog from: Pulling on the leash Chewing the leash Zigzagging on the leash Coming back when it wants - it comes back when you call them instead. What you'll learn Learn what the walk really means to a dog and why it's vital that you get this area right. Easy and very successful techniques you can do before you leave the house that makes a remarkable difference to your walk. Calm, kind and confident methods you can do during the walk, when your dog pulls, that will give them the message they need to walk calmly by your side. How to stop your dog from 'zig-zagging' in front of you and pulling you to every lamp post and bush when walking. How to stop your dog from biting and chewing the lead when out. Learn simple and easy methods that will get your dog to come back when called when they are off the leash. Perform dog training methods that are easy to do and get quick results. Get your dog to pay attention to you and respond favourably to your commands. Obtain the knowledge and confidence needed in order to be your dog's pack leader, in a kind and gentle way, during the walk. Communicate to your dog in a language they understand. Have a pleasurable and enjoyable walk. Who is this Course for? This Dog Training - Leash Training - Simple Dog Training Methods course is perfect for  Any dog owner, regardless of experience, who likes the pack leader theory as well as using positive reinforcement techniques. If you want to learn how to be your dog's pack leader without having to shout at, hit or pin down your dog, then this course is for you. If you're a dog owner whose dog is constantly pulling on the leash and you want them to stop, or doesn't come back when it's off the leash, then this is the ideal course for you. If you want to train your dog to become the ideal pet, then this is the course for you. If you want to learn how to properly communicate with your dog, then this is the course for you. Requirements  Our Dog Training - Leash Training - Simple Dog Training Methods course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is ideal for you if you have a dog who pulls on the leash and doesn't come back when called when off the leash, or zigzags in front of you while walking on a leash. It's also ideal for anyone with a desire to learn more about dogs. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 What People Say Who've Used My Methods 00:01:00 Don't Take My Word For It - This Is What People Say! 00:01:00 This Could Be You Too! 00:15:00 Here's What You'll Get From This Course Here's What You'll Get From This Course 00:05:00 The Missing Link - Preparing For The Walk Why Preparing For The Walk Is Essential To Getting Great Results FAST! 00:10:00 This is Exactly How To Do It... 00:07:00 **Bonus Video ** Dog Frightened Of The Leash Question - Answered December 2015 00:09:00 The Walk How to Get Your Dog to Easily Walk by Your Side 00:09:00 This Video Shows You Exactly What To Do 00:06:00 Here's Another Method That Is Really Effective 00:04:00 Recall Training How to Teach Your Dog to Come Back When Off Leash - Why People Get This Wrong 00:08:00 Here's Step-By-Step How To Do It 00:04:00 Points To Remember When Your Dog Is Off Leash 00:02:00 Who's Walking Who? E-Book Here's an E-Book I've written about dog walking and recall training 00:30:00