12637 Communication courses

Overview Gain in-depth knowledge of safeguarding with our Safeguarding and Counselling Advanced Diploma course. This course will provide you with the essential skills needed to promote vulnerable peoples' welfare and shield them from harm. People who are abused are vulnerable and need specialist help. You can be the one to take action to reduce risk and protect children. After successful completion, you will be more than capable of spotting the signs of abuse, protecting fundamental human rights both verbally and physically, identifying the abuser, securing adequate child care, and more. You will have the skills to support children and take action in the event of full disclosure. Enrol today to ensure the safety and wellbeing of the children under your care. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Safeguarding and Counselling Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Safeguarding and Counselling Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 60 lectures • 10:20:00 total length •Module 01: Introduction to Safeguarding: 00:21:00 •Module 01: An Introduction to Safeguarding of Vulnerable Adults: 00:30:00 •Module 03: Laws and Guidance: 00:43:00 •Module 04: Safeguarding Legislations: 00:30:00 •Module 05: Understanding Abuse and Neglect: 00:36:00 •Module 06: Child Abuse: 00:49:00 •Module 7: Sexual Abuse: 00:38:00 •Module 08: Understanding the Importance of Communication in Care: 00:30:00 •Module 09: Sharing Information and Responding To a Disclosure: 00:30:00 •Module 10: Record Keeping: 00:18:00 •Module 11: Risks and Risk Assessment: 00:16:00 •Introduction: 00:05:00 •Melancholy and the History of Counselling: 00:07:00 •Signs of Depression: 00:07:00 •Depression and the Brain: 00:06:00 •Depression and Neurons: 00:09:00 •Stress and depression: 00:10:00 •Environmental and Health Factors: 00:04:00 •Depression and Sleep Disorders: 00:06:00 •Somatic Symptoms: 00:06:00 •Risk Factors: 00:07:00 •Module 1: Assessment Questions: 00:05:00 •Classifying Depression & Different Classification Methods: 00:07:00 •Cyclothymia: 00:06:00 •Depression and Creative Minds: 00:07:00 •Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression: 00:07:00 •Bipolar / Manic Depression: 00:06:00 •Antenatal & Postpartum Depression: 00:09:00 •Bereavement and Grief: 00:09:00 •Dysthymia in Children and Adolescents: 00:04:00 •Depression and the Elderly: 00:06:00 •Psychosocial & Health Factors in the Elderly: 00:03:00 •Module 2: Assessment Questions: 00:04:00 •Neurogenesis: 00:04:00 •Monoamine Oxidase Inhibitors: 00:04:00 •Serotonin Syndrome: 00:03:00 •Selective Serotonin Reuptake Inhibitors: 00:03:00 •Tyramine: 00:03:00 •Medication Statistics and Doctors in the UK & USA: 00:10:00 •Module 3: Assessment Questions: 00:03:00 •Lifestyle management, Diet, Exercise, Meditation: 00:07:00 •St John's Wort (hypericum perforatum): 00:05:00 •Omega 3 Fatty Acids: 00:04:00 •Tai chi, Qigong: 00:04:00 •Yoga: 00:04:00 •Acupuncture: 00:03:00 •Art Therapy & Music Therapy: 00:08:00 •Module 4 Assessment Questions: 00:04:00 •Person Centred Therapy: 00:07:00 •Family or Couples Therapy: 00:09:00 •Stepped Care Model (approach): 00:10:00 •Psychodynamic/Dynamic Interpersonal Therapy: 00:06:00 •Rational Emotive Behavioural Therapy: 00:06:00 •Clinical Hypnotherapy & Cognitive Behavioural Therapy: 00:05:00 •Clinical Hypnotherapy for Post Traumatic Stress Disorder: 00:05:00 •Gestalt Therapy: 00:06:00 •The Therapeutic Relationship: 00:07:00 •Knowledge and Qualities Necessary to a Counsellor: 00:03:00 •Module 5 assessment questions: 00:03:00 •Thank You and Good Bye!: 00:03:00

Overview Become a skilled professional by enrolling in the Office Skills course.This comprehensive Office Skills is designed to cover all the key topics you need to excel in the field of office administration and reception. This extensive course will teach you how to handle a comprehensive range of essential office admin duties, compose critical business letters and handle complex mail and shipping requirements. It will provide you with technical skills to meet the dynamic challenges facing modern companies.Convert your passion and enthusiasm into a prosperous career by enrolling in the Office Skills course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills. It is available to all students, of all academic backgrounds. Requirements Our Office Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Values-Based Leadership™ is a new blended learning program by TCM for leaders that develops leadership awareness, knowledge and competency in creating engagement for sustained high performance.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Unlock a rewarding career with our comprehensive Paralegal Training. Gain essential legal knowledge, hone research skills, and master the art of legal documentation. Elevate your professional journey with practical insights and hands-on experience. Start your path to success today.

If spreadsheets give you a headache, this course aims to offer aspirin—metaphorically, of course. The Microsoft Excel Mini Bundle brings clarity to cells, formulas, and functions while adding the human touch of communication and the logic of mathematics. Whether you’re new to data handling or trying to stop formatting rage-quits, this bundle helps you organise, calculate, and interpret with greater ease. From raw entry to meaningful analysis, you’ll gain the structured insight needed to keep rows aligned and heads cool. Learning Outcomes: Learn to use Microsoft Excel for tables, formulas and formatting. Understand data entry principles for structured and clean records. Apply mathematical reasoning to spreadsheets and data calculations. Explore data analysis basics using Excel tools and techniques. Improve communication around data sharing and reporting tasks. Recognise how Excel supports reporting, tracking, and scheduling duties. Who is this Course For: Admins needing Excel structure and clean spreadsheet management. Beginners seeking basic Excel, maths, and data entry knowledge. Office workers handling daily tasks involving spreadsheets. Team members preparing visual reports or internal data logs. Freelancers managing schedules, budgets, and lists via Excel. Analysts looking for a refresher in data visualisation tools. Project coordinators involved in record keeping and communication. Learners improving technical communication in business settings. Career Path: Data Entry Clerk – £22,000/year Junior Data Analyst – £26,000/year Excel Support Administrator – £24,000/year Reporting Assistant – £25,500/year Office Administrator (Excel Focus) – £23,500/year Communication and Data Coordinator – £27,000/year

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Mastering stakeholder communication is no longer a nice-to-have—it's an essential career differentiator. This 20-in-1 bundle is your shortcut to demonstrating credibility in leadership, compliance, and operational coordination roles. Time-sensitive roles are filling fast. Make sure your CV stands out first. 🔍 Description If you want to thrive in environments where cross-departmental collaboration, legal awareness, and real-time reporting matter—this course collection delivers. Designed with practical business scenarios in mind, this bundle is a career asset for professionals in project support, HR, compliance, and leadership. From GDPR to minute-taking, each certificate adds value to your profile and proves you’re capable of handling complex workplace interactions. In short: when stakeholders are involved, businesses need someone who can steer conversations, align teams, and keep operations compliant. This training shows you're that person—without the hefty cost or long classroom hours. ❓ FAQ Q: What job titles might this bundle support? A: Project Coordinator, HR Officer, Office Manager, Executive Assistant, Stakeholder Liaison. Q: Is it suited to career switchers? A: Yes—it helps bridge administrative, communication, and leadership skill gaps quickly. Q: How many certificates are included? A: 20 certificates—one for each successfully completed course. Q: Is this self-paced? A: Yes—study on your schedule, with full lifetime access. Q: Can I use these certificates on LinkedIn? A: Absolutely—they help build trust with recruiters and clients alike.

Register on the Dealing with Conflict at Work today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Dealing with Conflict at Work is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Dealing with Conflict at Work Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Dealing with Conflict at Work, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Introduction Welcome to the Course 00:03:00 What are Conflict and Conflict Management? 00:03:00 Unit 02: Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 Unit 03: How Misunderstandings Arise and the Solution How Communication Works 00:05:00 How we listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Unit 04: Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 Unit 06: De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Unit 07: Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.