10602 Communication courses delivered Online

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Our Time Management - Level 4 course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, this course will provide you with the necessary knowledge and skills to take your professionalism to the next level. Enrol in our Time Management - level 4 course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. This can help you equip yourself with the skills you will need to land your dream job. Learning Outcomes After completing the course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management - Level 4 Course from Us Self-paced course, access available from anywhere. This Course Easy to understand, high-quality study materials. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management - Level 4 Course Course 01: Time Management - Level 4 Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People ***Others Included in this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life -------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections -------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type -------------- Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management - Level 4 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Are you looking forward to Child Psychology and Play Therapy training the most demanding skills for the ongoing year and beyond? Then you are in the perfect place. Let's explore! Children are underdeveloped, both physically and mentally. While the physical part is more or less given full attention, the mental aspects of child development or Child Psychology and Play Therapy are often ignored. However, ignoring a child's mental health can have a devastating effect on a child's development. Therefore, we offer this Child Psychology and Play Therapy course to give you a comprehensive idea of children's mental health. The Advanced Diploma in Child Psychology and Play Therapy now comes to you accompanied by the 3 Premium Courses. Course 01: Diploma in Child Psychology Course 02: Play Therapy for Child Mental Health Course 03: Child Care Our Child Psychology and Play Therapy course consists of 16 modules. Initially, the course talks about Child Psychology and Play Therapy and child development in general. Then, you will learn about cognitive, social and emotional, moral and ethical, personality and language development. Finally, the course covers problems of infancy, childhood, and adolescence. In addition to the main Child Psychology and Play Therapy course, you will also get three bonus courses! Namely, child care, safeguarding children and child protection. Why would you choose the Child Psychology and Play Therapy course from Compliance Central: Lifetime access to Child Psychology and Play Therapy course materials Full tutor support is available from Monday to Friday with the Child Psychology and Play Therapy course Learn Child Psychology and Play Therapy skills at your own pace from the comfort of your home Gain a complete understanding of Child Psychology and Play Therapy course Accessible, informative Child Psychology and Play Therapy learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Child Psychology and Play Therapy bundle Study Child Psychology and Play Therapy in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Child Psychology and Play Therapy Course Improve your chance of gaining in demand skills and better earning potential by completing the Child Psychology and Play Therapy Main Course 01: Diploma in Child Psychology Module 01: Child Psychology and Its Major Context Module 02: Understanding Child Development Module 03: The Scope and Stages of Child Development Module 04: The Areas of child psychology Development Module 05: Erikson's Theory of Child Development Module 06: Attachment and Relationship Building in Childhood Module 07: Impacts of Separation and Loss of Attachment Module 08: Factors That Influence Development Module 09: Cognitive Development Module 10: Social and Emotional Development Module 11: Moral and Ethical Development in Children Module 12: Personality and Intellectual Development in Children Module 13: Language Development Module 14: Problems of Infancy Module 15: Problems in Childhood and Adolescence Module 16: Problems of Adolescence Main Course 02: Play Therapy for Child Mental Health Module 01: What is Play Therapy7 Module 02: Advantages and Outcomes of Play Therapy Module 03: Models and Approaches of Play Therapy Module 04: The Play Settings: Therapist, Abused Child and Materials Module 05: Typical Issues in Play Therapy Module 06: Play Therapy for Sexually and Emotionally Abused Children Module 07: Play Therapy for Children Who are Homeless Module 08: Play Interventions for Disaster Mental Health Module 09: Case Studies and Recent Trends in Play Therapy Learning Outcomes of the Child Psychology and Play Therapy course: Learn what Child Psychology and Play Therapy entails and why it is crucial. Understand children's intentions and behaviour at different ages of life Learn why care is important to growing baby Learn about the steps of child's development Know how language and linguistic skills develop in children Learn about Cognitive Development (mind, subconscious mind, ego and more) Gain an understanding of childhood development and how environmental factors can affect it. Describe different theories explaining attachment Identify the key characteristics of autism and its effects on child development Grasp concepts like socialisation and phobias CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in the course. But in particular, this course is ideal for: Child psychologists Child psychotherapists Child Care Workers Childminders Childhood Education Specialists Child Counsellors Teachers Nursery Nurses Cognitive Behaviourists Requirements Learners seeking to enrol for Child Psychology course should meet the following requirements; Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. N.B: You will not be qualified to work as a professional in this field after completing the course. Instead, this course will help you comprehend the fundamentals, so you can expand your knowledge in the relevant field. Career path After completing Child Psychology course, you can explore trendy and in-demand jobs related to this course, such as: Autism Support Assistant SEN Teaching Assistant Bereavement Counsellor Certificates CPD Accredited Certificate of completion Hard copy certificate - Included After successfully completing this course, you get 4 CPD accredited hardcopy certificate for free. Delivery Charge Inside the UK: £3.99 each International: £9.99 each. CPD Accredited Certificate of completion Digital certificate - Included After successfully completing this course, you can get 4 CPD accredited digital PDF certificate for free.

Good managers don’t just tick tasks off a list—they lead, plan, adapt, and occasionally negotiate peace over biscuits. This Manager Training 8-in-1 bundle is a multi-tool kit covering project planning, team support, and decision-making finesse. Explore frameworks like Six Sigma and Agile, and develop sharper communication through coaching, mentoring, and negotiation techniques. With modules in time management and self-organisation, you’ll learn to run the clock before it runs you. Learning Outcomes: Coordinate projects using recognised management methodologies. Apply structured thinking to complex workplace challenges. Communicate clearly across teams and departments. Use coaching to encourage team development and growth. Improve time planning and reduce work-related overwhelm. Apply problem-solving models to day-to-day operations. Who is this Course For: Team leaders wanting broader managerial tools. New managers seeking structured training and clarity. Employees preparing for leadership roles. HR professionals guiding staff growth and performance. Entrepreneurs managing growing workloads and teams. Department heads refining project coordination skills. Supervisors improving communication and delegation. Anyone keen on time, people, and process control. Career Path: Project Manager – £42,000–£65,000 per year Team Leader – £28,000–£38,000 per year Operations Manager – £40,000–£60,000 per year Agile Delivery Manager – £50,000–£72,000 per year Performance Coach – £30,000–£45,000 per year Management Consultant – £50,000–£80,000 per year

📈 Train to lead confidently with the Business Finance Manager Training: 8-in-1 Premium Online Courses Bundle — designed for aspiring finance team leaders, compliance officers, department managers, and business analysts. Learn skills that hiring managers love: AML, GDPR, problem solving, stress management, business development, communication, and strategic leadership. 💼 Built to match job descriptions in corporate finance, project oversight, people management, and strategic planning, this course will move your CV to the top of the stack. 📊 Compete High continues to lead the way — 4.8 on Reviews.io, 4.3 on Trustpilot. 📝 Description Today’s finance managers do more than balance books — they lead teams, ensure compliance, and navigate risk. This 8-in-1 bundle builds that leadership-ready profile. Great for: Finance team leaders Junior managers Strategy advisors Risk analysts Business unit supervisors Developed around: People-focused communication Regulatory alignment (AML, GDPR) Business development planning Stress-resilient performance ❓ FAQ Q: Will this help me move into management? A: Yes — this bundle includes business management, AML, comms, and problem solving, all key manager requirements. Q: Are these skills sought by employers? A: 100%. These keywords map directly to job posts in finance and project oversight. Q: Is this well-reviewed? A: Yes — learners consistently rate Compete High 4.8 on Reviews.io and 4.3 on Trustpilot.

Master essential purchasing skills with training in retail, logistics, communication, quantity survey and decision-making strategies. Purchasing may seem like just placing orders, but done right, it's a finely tuned operation. This mini bundle equips you with essential purchasing knowledge—covering retail management, communication skills, quantity survey, logistics, and decision-based problem-solving. Whether you’re ordering stationery or stocking shelves, it’s about getting the right thing, at the right time, at the right price (without phoning your supplier ten times). This isn’t your average collection of office jargon—it’s designed to be practical, accessible, and focused on skills you can actually apply in typical purchasing roles. If you work with vendors, logistics teams or finance departments (or all of them at once), this course offers a helpful digital nudge in the right direction—no awkward role-play required. Learning Outcomes: Understand core purchasing functions in modern business settings. Apply cost analysis using quantity survey frameworks. Manage stock and orders using retail management methods. Improve communication with vendors and internal departments. Coordinate logistics from purchase to delivery accurately. Solve routine purchasing problems using structured thinking. Who Is This Course For: Buyers handling multiple stock or supply chain issues. Retail staff with supplier communication responsibilities. Admins working in stock ordering or purchasing departments. Coordinators supporting delivery and transport logistics. Assistants tasked with solving purchase-related queries. Cost assistants working with survey and planning teams. Office workers moving into supply-related roles. Professionals wanting digital purchasing process fluency. Career Path (UK Average Salaries): Purchasing Officer – £30,000 per year Supply Chain Assistant – £28,500 per year Buying Administrator – £26,000 per year Transport Coordinator – £27,000 per year Quantity Survey Assistant – £29,000 per year Retail Purchasing Executive – £33,500 per year

Master the soft skills of modern barbering—stress control, beauty basics, and client communication—delivered online with no over-trimming. 🔹 Overview: Barbering today isn’t just about the cut—it’s about the conversation, confidence, and calm. The Barbering for Adults Mini Bundle takes a thoughtful look at the behind-the-chair atmosphere, blending key subjects like beauty, communication, stress management, and problem-solving. From make-up basics to handling tricky client requests with a cool head, this bundle offers solid foundational knowledge in an accessible, adult-learner-friendly format. Whether you're already in the trade or curious about entering it, the material will give you a tidy perspective on personal grooming support roles. 🔹 Learning Outcomes: Understand customer care through stress and emotion management tools Learn how make-up contributes to client confidence and satisfaction Build communication skills for better client relationship outcomes Apply beauty knowledge in supportive barbering or grooming roles Recognise and respond to challenges in daily barbering environments Improve approach to handling feedback, complaints, or misunderstandings 🔹 Who is this Course For: Adults looking to explore barbering industry support skills Those re-entering the workforce via the beauty sector Customer-facing staff seeking sharper communication abilities People in barber shops focusing on front-of-house service Individuals aiming to build customer confidence through support Those wanting structured stress management learning for salons Barbershop team members building interpersonal skills Career changers curious about grooming and beauty culture 🔹 Career Path: Barbershop Receptionist – £19,000–£24,000 per year Client Liaison Coordinator – £23,000–£30,000 per year Beauty and Grooming Consultant – £22,000–£28,000 per year Salon Wellness Support – £24,000–£31,000 per year Customer Service Advisor (Barbering Sector) – £21,000–£27,000 per year Stress Management Advisor (Beauty Services) – £25,000–£33,000 per year

Embark on a journey to explore advanced Psychology with our course. Learn about various aspects of human behaviour, including social and cognitive psychology. Gain valuable skills and receive a CPD certificate to boost your career. Discover new opportunities in psychology-related fields. Start your learning adventure with us today!

Do you want to make a real difference to young people's lives? SEN teaching assistants provide educational support to children with learning difficulties such as ADHD, autism and dyslexia. It is a hugely rewarding career that requires a specific skill set. In the Level 5 SEN Teaching Diploma course, you will learn all about SEN teaching practices, the UK curriculum, skills required, and career opportunities. This teaching assistant training course explores the role and responsibilities of a teaching assistant in detail, familiarising you with teaching methodologies, classroom management strategies and much more. You will learn how to build positive working relationships with pupils and family, and engage students with interactive group and individual learning support activities. On successful completion, you will be equipped with the practical skills and knowledge to kickstart your career. Learning Objectives Explore the role and responsibilities of an SEN teaching assistant in detail Develop a solid knowledge of the SEN teaching curriculum in the UK Broaden your understanding of the different types of special educational needs Gain a solid understanding of the development of children and young people Familiarise with the SEN code of practice and child safeguarding practices Get introduced to a variety of SEN classroom planning and management strategies Learn how to build solid working relationships with pupils and family Who is This course for? The Level 5 SEN Teaching Diploma course is suitable for aspiring SEN teaching assistants and those who are new to the field who wish to gain the skills, knowledge to accelerate their career. It is ideal for those who want to familiarise with SEN teaching practices and principles. This course has no entry requirements and can be studied on a full-time or part-time basis. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99 Career Path On successful completion, learners will have the relevant skills and accreditation to kickstart a rewarding career in SEN teaching, working with children and young people. Related professions in this field include: SEN Teaching Assistant Special Educational Needs & Disabilities Teacher (SEND) SEN Learning Support Assistant SEN Behaviour TA Special Educational Needs Coordinator (SENCO) Special Needs Teacher Course Curriculum Level 5 SEN Teaching Diploma Module 01: Special Education Needs (SEN) An Overview 00:08:00 Module 02: SEN Support 00:12:00 Module 03: High Quality Teaching for Pupils with SEN 00:09:00 Module 04: SEN Teaching Methodologies 00:20:00 Module 05: Communication and Interaction 00:16:00 Module 06: Cognition and Learning 00:20:00 Module 07: Social, Emotional and Mental Health Difficulties 00:11:00 Module 08: Sensory or Physical Needs 00:15:00 Module 09: Working in Partnership 00:09:00 Mock Exam Mock Exam - SEN Teaching Diploma 00:20:00 Final Exam Final Exam - SEN Teaching Diploma 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Ever wondered what it takes to be the calm in someone’s storm, the voice that helps steer people toward better health choices without sounding like a walking textbook? This Health Coach - CPDQS Accredited Bundle Course keeps it smart, focused, and perfectly structured for anyone looking to understand the art of guiding others toward better wellbeing—without the fluff. Whether it’s nutrition basics, lifestyle habits, or mental wellness, you’ll find clarity on what really works and why people need it. No over-the-top promises—just solid, well-explained insights delivered online with you in control. The health coaching field in the UK is expanding fast, with more people turning to personal support instead of one-size-fits-all advice. This course gives you the right blend of health knowledge, coaching strategies, and communication essentials to take meaningful steps into the wellness industry. It’s been built for learners who want quality information without the classroom chatter. Plus, with CPDQS accreditation, you know it’s recognised in the right circles. Whether you're exploring a new direction or building on what you already know, this bundle makes sure you’re not just reading—you’re actually learning something that sticks. Key Features of Health Coach Bundle CPD Accredited Health Coach Course Instant PDF certificate Fully online, interactive Health Coachcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Health Coach Bundle course to excel! To become successful in your profession, you must have a specific set of Health Coach skills to succeed in today's competitive world. In this in-depth Health Coachtraining course, you will develop the most in-demand Health Coach skills to kickstart your career, as well as upgrade your existing knowledge & skills. Health Coach Curriculum Course 01: Health and Social Care Course 02: Public Health Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Dyslexia Awareness Course 06: Maternity Care Assistant Course 07: Foster Care Training Course Course 08: End of Life Care Nursing Course 09: Basic Life Support Course 10: Understanding Autism Level 3 Course 11: Drug and Alcohol Awareness Course 12: Psychotherapy and Rehabilitation Counselling Course 13: Mental Health Nursing Course 14: Medical Law Course 15: Safe Handling of Medicines Course 16: Infection Prevention & Control: Health & Safety Consultant Course 17: Epidemic and Pandemic Disease Awareness Course 18: Personal Hygiene Course Course 19: Health and Safety Level 2 Course 20: Basic First Aid Accreditation This Health Coach bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Health Coach course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Health Coach basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Health Coach Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.