Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. 📲 24/7 online access for 3 months – start anytime, on any device!
The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)
Explore beauty, make-up, nutrition and soft skills in one flexible online mini bundle designed for aspiring hairdressers and barbers. 🔹 Overview: This Hairdressing & Barbering Courses Mini Bundle blends the essentials of image, wellness, and customer connection—without the need for a mirror. With topics spanning make-up, beauty, nutrition, and interpersonal effectiveness, this bundle gets right to the point: good grooming is more than sharp scissors. While the clippers stay safely offline, you’ll explore how communication, problem-solving, and client care come together with nutrition and beauty basics. Whether you're a beginner or brushing up your existing skills, this online bundle delivers insight with zero split ends or awkward small talk. 🔹 Learning Outcomes: Understand the core principles of beauty and personal presentation Learn how communication impacts the client experience in grooming Explore nutrition's influence on personal appearance and wellbeing Identify beauty industry trends and customer care expectations Develop soft skills for managing client queries and concerns Improve professional approach using structured interpersonal techniques 🔹 Who is this Course For: Aspiring hairdressers wanting to build beauty knowledge Customer service staff in beauty and grooming sectors Anyone aiming to enhance their grooming communication skills Those exploring nutrition’s role in personal care services Individuals new to beauty-focused online learning content Barbers seeking foundational theory in client care Beauty bloggers adding depth to their existing content Students considering hair, beauty, or barbering paths 🔹 Career Path: Hairdressing Assistant – £18,000–£23,000 per year Beauty Advisor – £19,000–£26,000 per year Make-up Consultant – £21,000–£28,000 per year Salon Receptionist – £18,000–£24,000 per year Client Care Coordinator – £22,000–£30,000 per year Junior Nutrition Assistant (Beauty Sector) – £24,000–£31,000 per year
Get smart about barbering essentials—communication, time control, beauty theory, and more—all bundled in flexible online learning. 🔹 Overview: The Fast Track Barber Training Courses Mini Bundle covers the finer details of working in the grooming sector—without needing clippers. From time management to beauty know-how, this bundle supports those keen to sharpen their edge in communication and coordination. You'll explore the power of listening, timing, and effective personal presentation, all while learning to juggle appointments (not chainsaws). Whether you're starting out, moving laterally, or building your confidence, this quick-fire bundle gets to the point without cutting corners. 🔹 Learning Outcomes: Learn time management techniques for busy grooming environments Understand communication methods suited to barbering settings Gain beauty knowledge to complement modern barber services Recognise how make-up may support client grooming outcomes Develop efficient problem-solving strategies for customer service Improve service delivery through organisation and planning 🔹 Who is this Course For: Barbers looking to improve time and client management Anyone supporting front-of-house in a grooming business Individuals exploring modern grooming without salon commitment Beauty staff adding barbering knowledge to their toolkit Adults needing structure in client service management Students researching time-focused roles in grooming services Freelancers in need of soft skills for grooming clients Entry-level staff preparing for customer-facing roles 🔹 Career Path: Junior Barbering Assistant – £18,000–£23,000 per year Salon Coordinator – £22,000–£30,000 per year Time Management Coach (Grooming Sector) – £28,000–£36,000 per year Customer Care Supervisor – £25,000–£34,000 per year Beauty Assistant (Grooming Services) – £20,000–£26,000 per year Barbering Course Support Administrator – £21,000–£28,000 per year
The Food Health Practitioner Mini Bundle plates up key topics from the food and hospitality sectors—served with a sensible dose of science and public health understanding. With modules on food hygiene, public communication, and the chemistry behind the cooking, this course is more organised than a Michelin kitchen on a Tuesday. Whether you're managing food standards, writing menus, or supporting health-conscious services, the course ties together the theory behind food, its safe handling, and how it fits into the bigger health picture. Learning Outcomes: Understand food safety principles and contamination prevention methods. Explore hospitality catering requirements and hygiene responsibilities. Gain insights into basic food science and nutritional components. Recognise public health considerations in food-related environments. Learn to communicate food-related policies with clarity and confidence. Identify health risks tied to food preparation and service practices. Who is this Course For: Hospitality staff learning safe food handling and hygiene protocols. Food support workers in schools, care homes or catering services. Public health assistants interested in food safety awareness. Kitchen team members reviewing communication and service guidelines. Entry-level professionals in food service or inspection roles. Anyone studying food science within hospitality frameworks. Clerical staff managing food policy documentation and training. Individuals wanting knowledge of food safety in public settings. Career Path: Food Safety Officer Assistant – £26,000/year Hospitality Health Coordinator – £27,500/year Public Health Support Officer – £28,000/year Catering Supervisor (Safety Focus) – £25,000/year Food Policy Communications Officer – £26,500/year Food Service Records Administrator – £24,000/year
Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of the Carbon Black EDR server Identify the architecture and data flows for Carbon Black EDR communication Describe the Carbon Black EDR server installation process Manage and configure the Carbon Black EDR sever based on organizational requirements Perform searches across process and binary information Implement threat intelligence feeds and create watchlists for automated notifications Describe the different response capabilities available from the Carbon Black EDR server Use investigations to correlate data between multiple processes This course teaches you how to use the VMware Carbon Black© EDR? product and leverage the capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the Carbon Black EDR product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Planning and Installation Hardware and software requirements Architecture Data flows Server installation review Installing sensors Server Administration Configuration and settings Carbon Black EDR users and groups Process Search and Analysis Filtering options Creating searches Process analysis and events Binary Search and Banning Binaries Filtering options Creating searches Hash banning Search best practices Search operators Advanced queries Threat Intelligence Enabling alliance feeds Threat reports details Use and functionality Watchlists Creating watchlists Use and functionality Alerts / Investigations / Response Using the HUD Alerts workflow Using network isolation Using live response
Step up your trade with the Maintenance Plumber: 8-in-1 Premium Online Courses Bundle—a must-have for anyone targeting a career in plumbing, site management, and facilities maintenance. Master the essentials with courses on Plumbing, Communication Skills, Site Management, Puwer, Riddor, Problem Solving, Personal Hygiene, and Negotiation Skills—all designed to boost your hireability in the construction and maintenance sectors. Don't miss your chance to become a highly qualified maintenance plumber with skills that set you apart. This bundle offers unbeatable value for money while delivering the practical, job-ready knowledge employers are actively searching for. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, confirming its reputation as a trusted training provider. Description The Maintenance Plumber bundle combines essential skills to keep you competitive in a fast-paced industry. Gain technical proficiency in Plumbing while strengthening your Communication Skills to engage effectively with clients and teams. Site Management knowledge prepares you to oversee projects confidently, while Puwer and Riddor courses ensure you understand vital safety regulations. Problem-solving capabilities are key to addressing unexpected issues on the job, making Problem Solving training invaluable. Maintain workplace standards with Personal Hygiene awareness and sharpen your ability to reach agreements through Negotiation Skills. Together, these courses provide a well-rounded, job-focused education that increases your market value and employment opportunities. FAQ Q: Is this bundle suitable for beginners? A: Yes, it’s designed for both newcomers and those looking to upgrade their maintenance plumbing skills. Q: Will I get certified? A: Yes, certificates are awarded upon course completion. Q: How do Puwer and Riddor fit into my career? A: These courses ensure you comply with essential workplace safety regulations, critical in plumbing and site work. Q: Why are Negotiation Skills important for a plumber? A: Effective Negotiation Skills help you manage contracts, client requests, and supplier relations.
Take your plumbing career to the next level with the Installation Plumber: 8-in-1 Premium Online Courses Bundle. Designed for professionals aiming to excel in the construction, facilities, and maintenance industries, this bundle covers vital skills such as Electrical Safety Management, Communication Skills, Personal Hygiene, Puwer, Quantity Surveying, Negotiation Skills, Plumbing, and Time Management. Don't miss out on becoming highly hireable in a competitive job market. Mastering these skills will set you apart, offering you unmatched value for money and career growth potential. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, reinforcing the quality and trust behind this bundle. Description This Installation Plumber bundle equips you with essential expertise across key areas. Master Electrical Safety Management to ensure compliance and safety on every job. Sharpen your Communication Skills to collaborate with clients, contractors, and teams efficiently. Personal Hygiene is crucial for maintaining professional standards, while Puwer knowledge guarantees adherence to workplace safety laws. Develop your skills in Quantity Surveying to manage materials and costs effectively. Boost your ability to secure deals and resolve conflicts with Negotiation Skills. Core Plumbing expertise remains at the heart of this bundle, complemented by Time Management skills to keep projects on track. This combination of courses ensures you are job-ready for a variety of roles within installation plumbing and related sectors. FAQ Q: Who should enroll in this bundle? A: Aspiring and current plumbers seeking comprehensive skills to improve hireability in installation and maintenance sectors. Q: Do I get certificates for these courses? A: Yes, certificates are awarded upon successful completion. Q: How important is Electrical Safety Management in plumbing? A: Crucial. It ensures safety and regulatory compliance in installations. Q: Will Negotiation Skills help in this role? A: Absolutely, they improve your ability to manage client and supplier relationships.
Boost your career in hospitality, catering, and food service with the Food Safety and Health Training: 8-in-1 Premium Online Courses Bundle. This bundle is a comprehensive package featuring Food Safety, Food Science, Hospitality and Catering, Nutrition, Food Hygiene, Problem Solving, Chef Training, and Communication Skills—skills that employers demand. Seize this opportunity to become more hireable with a bundle that delivers exceptional value for money. Gain the confidence and credentials to stand out in the fast-growing food and hospitality industries. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, confirming this as a trusted choice for career development. Description Prepare for diverse roles in food service with training that covers every critical area. Master Food Safety and Food Hygiene to ensure compliance with health regulations. Deepen your understanding of Food Science and Nutrition to improve quality and customer satisfaction. Build strong customer service skills with Hospitality and Catering, while Problem Solving empowers you to tackle challenges on the job efficiently. Hone your culinary expertise through Chef Training and enhance your workplace effectiveness with excellent Communication Skills. This all-in-one bundle helps you become a well-rounded professional, ready for a variety of roles in kitchens, restaurants, and catering services. FAQ Q: Who is this bundle designed for? A: Individuals seeking to enter or progress in hospitality, catering, or food service industries. Q: Will I receive certification? A: Yes, certificates are awarded for each course completed. Q: How important are Problem Solving skills? A: Very important. They enable you to handle daily operational challenges effectively. Q: Does Chef Training help non-cooks? A: Yes, it provides valuable culinary insights even for food service managers and support roles.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for networking and security professionals involved in the day-to-day management of a FortiAnalyzer appliance and FortiGate security information.. Overview Describe key features and concepts of FortiAnalyzer Deploy an appropriate architecture Manage ADOMs on both FortiAnalyzer and the devices that log to it Configure RAID Register supported devices Encrypt log transmission (SSL / IPSec) View & analyze current and historical logs (FortiView) Monitor events Apply disk quotas to log data from devices Backup, restore, and forward log data Use content archiving (summary and full) Understand the different stages of data processing, from receiving logs to compiling reports Understand SQL queries and datasets used by FortiAnalyzer reports Design datasets, charts, and custom reports Generate reports by schedule or on demand. In this 1-day class, you will learn how to use FortiAnalyzer. You will explore setup, registering supported devices and securing communications, managing logs and archives, and configuring both predefined and customized reports. Introduction to FortiAnalyzer Key features Key concepts Different FortiAnalyzer models Configuration & Administration Deployment requirements Configuration tools Configuring network settings Backing up system configuration Configuring administrative users Configuring, enabling, and assigning ADOMs Configuring RAID Device Registration Registered and unregistered devices Device registration methods Modifying options of a registered device Methods available to secure communication Configuring SSL encryption and encryption levels Configuring an IPsec tunnel Logs & Archives Logging basics The FortiView tab Configuring log arrays and event handlers Reports Reports and functionality Relationship between reports, charts, and datasets Effect of ADOMs on report settings SQL SELECT queries and clauses SQL functions and operators FortiAnalyzer-specific functions and macros Building or customizing charts Report features--creating, cloning, configuring