If you got a call from a TV producer asking you to appear on Newsnight, would you say ‘yes’? And if you did, could you make your argument in a way that captured the attention of the audience without being interrupted? Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. While all our media training courses are bespoke, on a typical course we will cover: how the media operates how to prepare for interviews the differences between TV, radio and print interviews how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) developing key messages which convey your views persuasively how to take control of an interview, stick to your own agenda and deliver key messages successfully use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.
Telecomms training course description A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development. What will you learn List and describe components of the PSTN. Explain how calls are made over the PSTN Compare analog and digital transmission methods. Describe the technologies within the transport plane. Recognise the benefits of extra features available in today's telephone networks. Telecomms training course details Who will benefit: Anyone new to the Telecommunications industry. Prerequisites: None. Duration 2 days Telecomms training course contents Telephone network architecture Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs. Making a call - some basics Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services. Analogue vs Digital Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods. PBXs PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables. Transmission methods Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave. Signalling Analogue signalling, loop start, earth calling, E&M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2. Transport planes PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM. Networks Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS. Other network access Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL. Other Services Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services. Mobile communications 3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE. VoIP overview What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.
A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.
Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Endpoint Standard Identify the architecture and data flows for Carbon Black Cloud Endpoint Standard communication Perform searches across endpoint data to discover suspicious behavior Manage the Carbon Black Cloud Endpoint Standard rules based on organizational requirements Configure rules to address common threats Evaluate the impact of rules on endpoints Process and respond to alerts Describe the different response capabilities available from VMware Carbon Black CloudTM This course teaches you how to use the VMware Carbon Black Cloud Endpoint? Standard product and leverage the capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Searching Data Creating searches Analyzing events Search operators Advanced queries Policy Components Rules Local scanner Sensor capabilities Prevention Capabilities Using Rules Rule types Rule creation Reputation priority Configuring rules Evaluating rule impact Processing Alerts Alert triage Alert actions Response Capabilities Using quarantine Using live response Hash banning
PMI-ACP® Exam Prep: Virtual In-House Training This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-Ã -vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure
The Short Range Certificate is the minimum qualification required by law to control the operation of VHF and VHF Digital Selective Calling (DSC) equipment on any British flagged vessel voluntarily fitted with a radio. This includes both fixed and hand held equipment using International channels. A radio is an important piece of safety equipment on board and it is vital to understand the correct procedures. Unnecessary transmissions could block out a Mayday distress call. Course topics include: the basics of radio operation the correct frequencies (channels) to be used distress, emergency and medical assistance procedures making ship to shore communication Digital Selective Calling (DSC) using simulators Global Maritime Distress and Safety System (GMDSS) Emergency Position Indicating Radio Beacons (EPIRB) Search and Rescue (SART)
Duration 2 Days 12 CPD hours This course is intended for This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment. Overview Understand how to use Check Point resources for support. Understand how to perform packet captures using tcmdump and FW Monitor command tools. Understand the basic process of kernel debugging, and how debug commands are structured. Recognize how to use various Linux commands for troubleshooting system issues. Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them. Understand how to troubleshoot SmartConsole login and authentication issues. Understand how to prevent and resolve licensing and contract issues. Understand how to troubleshoot issues that may occur during policy installation. Understand communication issues that may occur when collecting logs and how to resolve them. Recall various tools to use when analyzing issues with logs. Understand how to restore interrupted communications during heavy logging. Understand how NAT works and how to troubleshoot issues. Understand Client Side and Server Side NAT. Understand how the Access Control Policy functions and how the access control applications work together. Understand how to troubleshoot issues that may occur with Application Control and URL Filtering. Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process. Understand how to troubleshoot Content Awareness issues. Recognize how to troubleshoot VPN-related issues. Understand how to monitor cluster status and work with critical devices. Recognize how to troubleshoot State Synchronization. Understand how to troubleshoot communication issues between Identity Sources and Security Gateways. Understand how to troubleshoot and debug issues with internal Identity Awareness processes. The goal of this course is to provide an understanding of the concepts and skills necessary to troubleshoot issues which may occur when managing the Check Point Security Management architecture and Security Gateways. Course Outline An Introduction to Troubleshooting SmartConsole and Policy Management Troubleshooting Monitoring Logging Activity Troubleshooting Issues with NAT Understanding the Unified Access Control Policy Basic VPN Troubleshooting Monitoring ClusterXL Connections Understanding Identity Awareness Additional course details: Nexus Humans CCTA Check Point Troubleshooting Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCTA Check Point Troubleshooting Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
A practical programme for HR professionals who are keen to develop a coaching style of interaction either within their teams and/or with business stakeholders. Develop skills in taking a more engaging, non-directive approach to supporting your business and to encouraging a coaching style of communication in your organisation.
The IAPP offers the most encompassing, up-to-date and sought-after global training and certification program for privacy and data protection. The Certified Information Privacy Professional (CIPP) helps organizations around the world bolster compliance and risk mitigation practices, and arms practitioners with the insight needed to add more value to their businesses. Skilled privacy pros are in high demand and IAPP certification is what employers want. When you earn an IAPP credential, you earn the right to be recognized as part of an elite group of knowledgeable, capable and dedicated privacy professionals. With the GDPR effective as of May 2018, among its mandates was the requirement to appoint knowledgeable DPOs (data protection officers) tasked with monitoring compliance, managing internal data protection activities, training data processing staff, conducting internal audits and more. There's a lot to know, there's a lot at stake and there's a lot of opportunity for privacy professionals with the right training and education. Achieving a CIPP/E credential shows you have the comprehensive GDPR knowledge, perspective and understanding to ensure compliance and data protection success in Europe-and to take advantage of the career opportunity this sweeping legislation represents. About This Course Delivered in a Modular format, the course includes; Module 1: Data Protection Laws Introduces key European data protection laws and regulatory bodies, describing the evolution toward a Harmonised European Legislative Framework. Module 2: Personal Data Defines and differentiates between types of data-including personal, anonymous, pseudo-anonymous and special categories. Module 3: Controllers and Processors Describes the roles and relationships of controllers and processors. Module 4: Processing Personal Data Defines data processing and GDPR processing principles, Explains the application of the GDPR and outlines the legitimate bases for processing personal data. Module 5: Information provision Explains controller obligations for providing information about data processing activities to data subjects and Supervisory Authorities. Module 6: Data Subjects 'Rights Describes data subjects' rights, applications of rights and obligations controller and processor. Module 7: Security or Processing Discusses considerations and duties of controllers and processors for Ensuring security of personal data and providing notification of data breaches. Module 8: Accountability Investigates accountability requirements, data protection management systems, data protection impact assessments, privacy policies and the role of the data protection officer. Module 9: International Data Transfers Outlines options and obligations for transferring data outside the European Economic Area, Decisions adequacy and appropriateness safeguards and derogations. Module 10: Supervision and Enforcement Describes the role, powers and procedures or Supervisory Authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for non-compliance. Module 11: Compliance Discusses the applications of European data protection law, legal bases and compliance requirements for processing personal data in practice, employers-including processing employee data, surveillance, direct marketing, Internet technology and communications and outsourcing. Prerequisites There are no prerequisites for this course but candidates would benefit from reading the freely available materials found on the IAPP website. What's Included? 1 years membership of the IAPP Breakfast, Lunch and refreshments (Classroom courses only) Official Study Guide (European Data Protection, Law & Practice)* Participant Guide* Official Exam Q&A* Official Practice Exam Official Practice Exam* The Exam Fees * In electronic format for Live Online and hard copy for Classroom delegates Who Should Attend? The CIPP/E is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration, including those in the following positions: Cybersecurity Analysts Data Analysts Security Administrators Aspiring Data Protection Officers Accreditation Our Guarantee We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.
Certified Associate in Project Management (CAPM)® Exam Prep: In-House Training: In-House Training This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods Are you planning on taking the CAPM® examination? This course gives you the knowledge you need to pass the exam and covers CAPM®-critical information on project management theory, principles, techniques, and methods. You'll also have an opportunity for practical applications and time to review the kinds of questions you'll find in the CAPM® Exam. What you Will Learn Apply for the CAPM® Examination Develop a personal exam preparation plan Describe the structure, intent, and framework principles of the current edition of the PMBOK® Guide Explain the PMBOK® Guide Knowledge Areas, as well as their inter-relationships with the each other and the Process Groups Getting Started Program orientation The CAPM® certification process Certified Associate in Project Management (CAPM®) Examination Content Outline CAPM® eligibility requirements Code of Ethics and Professional Conduct Application options Foundation Concepts Skills and qualities of a project manager Project management terminology and definitions Relationship of project, program, portfolio, and operations management Project lifecycle approaches Project Integration Management Review Project Integration Management Knowledge Area Develop Project Charter Develop Project Management Plan Direct and Manage Project Work Manage Project Knowledge Monitoring and Controlling Perform Integrated Change Control Close Project or Phase Project Stakeholder Management Review Project Stakeholder Management Knowledge Area Identify Stakeholders Plan Stakeholder Engagement Manage Stakeholder Engagement Monitor Stakeholder Engagement Project Scope Management Review Project Scope Management Knowledge Area Plan Scope Management Collect Requirements Define Scope Create WBS Validate Scope Control Scope Project Schedule Management Review Project Schedule Management Knowledge Area Plan Schedule Management Define Activities Sequence Activities Estimate Activity Durations Develop Schedule Control Schedule Project Cost Management Review Project Cost Management Knowledge Area Plan Cost Management Estimate Costs Determine Budget Control Schedule Project Resource Management Review Project Resource Management Knowledge Area Plan Resource Management Estimate Activity Resources Acquire Resources Develop Team Manage Team Control Resources Project Quality Management Review Project Quality Management Knowledge Area Plan Quality Management Manage Quality Control Quality Project Risk Management Review Project Risk Management Knowledge Area Plan Risk Management Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Implement Risk Responses Monitor Risks Project Communications Management Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications Project Procurement Management Review Project Procurement Management Knowledge Area Plan Procurement Management Conduct Procurements Control Procurements Summary and Next Steps Program Review Mock CAPM® Exam Getting Prepared for the CAPM® Exam After the CAPM® Exam