1153 Collaboration courses

Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of VMware Horizon Use VMware vSphere to create VMs to be used as desktops for VMware Horizon Create and optimize Windows VMs to create VMware Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the VMware Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a VMware Horizon environment Recognize the integration process and benefits of VMware Workspace ONE Access™ and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment Describe the features and functions of App Volumes and Dynamic Environment Manager Demonstrate the architectures of App Volumes and Dynamic Environment Manager Install and configure App Volumes Create and deploy Application Packages and writable volumes Install and configure Dynamic Environment Manager Manage application configurations, user environment settings, and personalization settings This five-day accelerated, hands-on training course is a blend of VMware Horizon© 8: Skills for Virtual Desktop Management, VMware Horizon 8: Infrastructure Administration, and VMware App Volumes?, and VMware Dynamic Environment Manager?. Eight days of content are taught in five-days of extending learning.This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build on your skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users.You learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server? and VMware Unified Access Gateway?. You also learn how to configure a load balancer for use with Horizon and how to establish Cloud Pod Architecture.Additionally, you learn how to use App Volumes to deliver applications and data to desktops and users in seconds and at scale. You gain skills in managing application life cycles from installation to update and replacement. You also learn how to use Dynamic Environment Manager to provide personalization and dynamic policy configuration across virtual, physical, and cloud-based environments to simplify end-user profile management. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of VMware Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use vSphere Client to access your vCenter Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the Horizon Connection Server inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access the VMware Horizon desktop using various VMware Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant-clone desktop pools Set up an automated pool of instant clones Push updated images to instant-clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of the Horizon Connection Server installation VMware Horizon Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a VMware Horizon administrator and custom roles Describe the roles available in a VMware Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a VMware Horizon environment Workspace ONE Access and Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services VMware Horizon Performance and Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Describe the 3D rendering options available in VMware Horizon 8 List the steps to configure graphics cards for use in a VMware Horizon environment Configure a load balancer for use in a VMware Horizon environment Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options Managing VMware Horizon Security Explain concepts relevant to secure VMware Horizon connections Describe how to restrict VMware Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces Overview of Application and Profile Management Profile Management Application Management Overview of App Volumes App Volumes components App Volumes Installation Overview Requirements Installing and configuring App Volumes Manager Installing the App Volumes agent Working with Application Packages Packaging Applications Maintaining Applications Working with Writable Volumes Default writable volume templates Writable volume policies at creation Updating and rescanning writable volumes Working with AppStacks Enabling AppStacks Creating and provisioning AppStacks Assigning and updating AppStacks Overriding precedence in AppStacks Overview of Dynamic Environment Manager Features and benefits VMware Dynamic Environment Manager terminology User environment settings and scope User profile scenarios Install VMware Dynamic Environment Manager Infrastructure and system requirements VMware Dynamic Environment Manager Agent (FlexEngine) requirements Group Policy configuration Management Console configuration Management Console User Interface Personalize User Profile User environment configuration Application Configuration Management Predefined and user-customized application settings Using Application Profiler Using the Self-Support Tool Using the Helpdesk Support Tool VMware Horizon Smart Policies Scope of VMware Horizon Smart Policies Configure VMware Horizon Smart Policies settings Define Smart Policies conditions Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Deploy and Manage plus App Volumes Fast Track training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Deploy and Manage plus App Volumes Fast Track course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course will help you get started with automation testing of web applications. You will cover the basic and advanced topics of Selenium and Python, along with unit tests, pytest, cross-browser testing, logging infrastructure, automation framework design, Jenkins, and a lot more.

Discover Ethereum blockchain development with our comprehensive course. From the fundamentals of Solidity to advanced topics such as NFTs and Truffle, we will gain practical skills through hands-on projects. Whether a beginner or an experienced developer, this course equips us with the tools and knowledge to excel in Ethereum blockchain development.

Elevate your expertise in Information Architecture (IA) with our comprehensive IA Fundamentals Training course. Dive into user-centered design, organizational strategy, navigation design, and content organization. Learn to optimize IA through evaluation techniques and explore special topics shaping the future of information architecture. Join us for a transformative learning experience in the evolving landscape of digital design and user experience. Enroll now for a strategic leap in your IA proficiency!

Unlock the power of Applied Behavior Analysis (ABA) for Autism Therapy with our comprehensive course. Gain expertise in ASD, ABA foundations, assessment, and effective behavioral strategies. Acquire skills for skill acquisition, reducing challenging behaviors, and implementing ABA interventions for communication, social skills, and daily living. Navigate transitioning and maintenance of interventions for lasting impact. Elevate your professional journey in special education with evidence-based practices. Enroll now for a transformative learning experience in the realm of Autism Spectrum Disorder intervention.

Enhance workplace safety with our 'Safety Showers and Eye Wash: Essential Training' course. Master operating procedures, first aid for chemical injuries, and emergency preparedness. Learn to foster a safety culture and ensure proper maintenance. Equip yourself for a secure and healthy work environment today.

This course will teach you how Selenium WebDriver is used to test web applications. You will start by understanding the concepts of Java and gradually move toward understanding Selenium, TestNG framework, Maven, Jenkins, Cucumber, Gherkin, and a lot more interesting topics that will make you a pro in automation testing.

Asthma: Asthma Awareness Course Online Asthma is a chronic condition that affects both children and adults. Our Asthma: Asthma Awareness Course provides awareness training about how this serious, life-threatening and chronic respiratory disease can be controlled. Asthma causes wheezing, shortness of breath, chest tightness, and night-time or early morning coughing. Asthma can be managed by taking medication and avoiding triggers that can cause an attack. Our Asthma: Asthma Awareness Course program will help you to learn about how to improve the health and quality of life of people who are suffering from asthma. The Asthma: Asthma Awareness Course is designed for people who want to learn more about this disease while also expanding their knowledge. Continuing one's ability development helps ensure that they remain knowledgeable and competent in any profession while also providing them with the necessary skills to help them advance in their profession. Enrol in our Asthma: Asthma Awareness Course now to pursue your goals and gain the knowledge, skills, and information you need to advance your career. Main Course: Asthma Awareness Course Free courses included with Asthma: Asthma Awareness Course: Along with Asthma Awareness Course you will get free Paediatric First Aid Along with Asthma Awareness Course you will get free ADHD Awareness Special Offers of this Asthma: Asthma Awareness Course: This Asthma: Asthma Awareness Course includes a FREE PDF Certificate. Lifetime access to this Asthma: Asthma Awareness Course Instant access to this Asthma: Asthma Awareness Course 24/7 Support Available to this Asthma: Asthma Awareness Course Asthma: Asthma Awareness Course Online In this comprehensive Asthma: Asthma Awareness Course, you will learn the most in-demand skills to help accelerate your career and update your existing knowledge and abilities. We can assure you that you can completely trust us with the entire process of this Asthma: Asthma Awareness Course as well as we will also provide you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Asthma: Asthma Awareness Course has been created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. Who is this course for? Asthma: Asthma Awareness Course Online If you have Asthma: Asthma Awareness Course, know someone who does, or want to learn more about it, this Asthma: Asthma Awareness Course is for you. You'll gain a better understanding of the mechanics of asthma from both a biological and educational standpoint, as well as how it can be managed and raised awareness. Requirements Asthma: Asthma Awareness Course Online To enrol in this Asthma: Asthma Awareness Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Asthma: Asthma Awareness Course. Be energetic and self-motivated to complete our Asthma: Asthma Awareness Course. Basic computer Skill is required to complete our Asthma: Asthma Awareness Course. If you want to enrol in our Asthma: Asthma Awareness Course, you must be at least 15 years old. Career path Asthma: Asthma Awareness Course Online After completing this Asthma: Asthma Awareness Course, you will begin your career or the next phase of your career in this field. Students who successfully complete the Asthma: Asthma Awareness Course may pursue a range of jobs, including: Health and Care sector Preparation for Life and Work Public Service Social Service

Introduction Ever felt the sting of realizing you've sent an email with a glaring grammatical error? Or maybe you've submitted a report only to find out later that it's peppered with mistakes? We've all been there. Good grammar is more than just a nitpicky concern—it's essential for clear communication. This is where free grammar checker online come to the rescue, ensuring our writing is polished and professional. What is a Grammar Checker? Definition and Purpose A grammar checker is a digital tool designed to identify and correct grammatical errors in a text. It scans your writing for issues like misspellings, punctuation errors, and syntax mistakes, offering suggestions for improvement. How Grammar Checkers Work These tools use algorithms and natural language processing to analyze text. They compare your writing against a vast database of grammatical rules and common usage patterns. Some advanced checkers even use artificial intelligence to understand context and provide more nuanced suggestions. Why Use Free Grammar Checkers? Cost-Effectiveness Not everyone has the budget for premium software. Free grammar checkers provide a cost-effective solution for students, professionals, and casual writers alike. Accessibility and Convenience Most free grammar checkers are available online and can be used without the need for downloads or installations. This makes them incredibly convenient for quick checks on the go. Features to Look for in a Grammar Checker Accuracy The primary function of a grammar checker is to accurately identify and correct errors. Look for tools with a high accuracy rate. Ease of Use A good grammar checker should be user-friendly and intuitive, requiring minimal effort to use. Integration with Other Tools Check if the grammar checker integrates well with your writing platforms, such as word processors, email clients, or browsers. Customization Options Customization options allow you to tailor the tool to your specific needs, such as choosing between British and American English or setting formal and informal writing styles. How to Use Online Grammar Checkers Effectively Input Quality Start with the best possible version of your text. The cleaner your initial draft, the more effective the grammar checker will be. Reviewing Suggestions Don't accept every suggestion blindly. Review each recommendation to ensure it fits the context and improves your writing. Making Final Edits After using the grammar checker, make a final pass through your document to catch any remaining issues and refine your text. Benefits of Using Grammar Checkers Improved Writing Skills Regular use of grammar checkers can help you learn from your mistakes and improve your writing skills over time. Time Efficiency Grammar checkers save you time by quickly identifying and correcting errors, allowing you to focus on content and creativity. Increased Confidence Knowing that your writing is error-free boosts your confidence, whether you're sending an email, submitting a report, or publishing a blog post. Potential Drawbacks of Free Grammar Checkers Limitations in Accuracy While free grammar checkers are useful, they are not infallible. They may miss subtle errors or provide incorrect suggestions. Over-Reliance on Tools Relying too heavily on grammar checkers can prevent you from developing your proofreading skills. It's essential to strike a balance. Privacy Concerns Using online grammar checkers involves uploading your text to their servers, which may raise privacy concerns, especially for sensitive documents. Grammar Checker Tools for Different Needs Academic Writing For academic writing, tools like Grammarly and ProWritingAid offer advanced features to ensure your essays and papers are error-free and well-structured. Business Writing Professionals can benefit from grammar checkers that provide style and tone suggestions, such as Grammarly and Ginger Software, to maintain a polished and professional image. Casual Writing For casual writing, simpler tools like Hemingway Editor and LanguageTool can help improve readability and catch basic errors. The Future of Grammar Checking Technology AI and Machine Learning Advances in AI and machine learning are continually improving the accuracy and capabilities of best grammar checker, making them more reliable and user-friendly. Enhancements in Usability and Accuracy Future developments may include better contextual understanding, real-time collaboration features, and enhanced integration with various digital platforms. Conclusion In today's fast-paced digital world, maintaining impeccable grammar is more important than ever. Free online grammar checkers provide a valuable service, helping writers at all levels produce clear, error-free content. While they have their limitations, their benefits far outweigh the drawbacks, making them an essential tool in any writer's toolkit. FAQs Are free grammar checkers reliable? Free grammar checkers are generally reliable for basic grammar and spelling checks. However, they may not catch all errors or provide as detailed feedback as premium versions. Can grammar checkers replace human proofreading? Grammar checkers are a helpful aid, but they cannot entirely replace human proofreading. They may miss contextual nuances and subtle errors that a human eye would catch. How secure are online grammar checkers? Most reputable grammar checkers have privacy policies in place to protect user data. However, it's always a good idea to avoid uploading sensitive information to online tools. Do grammar checkers support multiple languages? Yes, many grammar checkers, like LanguageTool, support multiple languages, making them useful for multilingual writers. Are there grammar checkers specifically for academic writing? Yes, tools like Grammarly and ProWritingAid offer features tailored to academic writing, such as advanced grammar checks, plagiarism detection, and citation support.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.