1061 Collaboration courses delivered Online

Overview: Effective Communication Skills In today's interconnected world, effective communication is an invaluable asset. Whether you're interacting in your personal relationships, navigating professional environments, or engaging with broader communities, the ability to convey ideas, thoughts, and emotions with clarity and precision is essential. The 'Effective Communication Skills' course is designed to equip learners with the knowledge, strategies, and practical techniques necessary to become adept communicators across various mediums.   Chapter 1: Effective Communication The foundation of effective communication lies in understanding its fundamental principles. In this introductory chapter, learners will delve into the core concepts that underpin successful communication. From the basic elements of encoding and decoding messages to the importance of active listening and feedback, participants will gain insights into the dynamics of human interaction. Key topics covered in this module include: The communication process: Explore the stages involved in transmitting and receiving messages, including encoding, transmitting, receiving, decoding, and feedback. Verbal and nonverbal communication: Understand the role of both verbal language and nonverbal cues such as body language, facial expressions, and gestures in conveying meaning. Barriers to communication: Identify common obstacles that hinder effective communication, such as noise, cultural differences, language barriers, and emotional barriers. Active listening: Learn techniques to enhance listening skills, including paraphrasing, clarifying, summarizing, and empathizing with the speaker. Through a combination of theoretical concepts, real-world examples, and interactive exercises, learners will develop a solid understanding of the principles of effective communication and how they can be applied in various contexts. Chapter 2: Effective Verbal Communication Verbal communication plays a central role in interpersonal interactions, presentations, negotiations, and everyday conversations. In this module, participants will explore strategies for mastering the art of verbal communication and fostering meaningful connections with others through spoken language. Key components of this chapter include: Clarity and conciseness: Discover techniques for articulating thoughts and ideas clearly and succinctly to ensure that messages are easily understood by others. Tone and delivery: Explore the impact of tone of voice, pacing, pitch, and emphasis on the interpretation of verbal messages, and learn how to adapt these elements to different situations and audiences. Assertiveness and confidence: Develop strategies for expressing opinions, making requests, and asserting boundaries with confidence and assertiveness, while also respecting the perspectives of others. Effective questioning and feedback: Master the art of asking open-ended questions, providing constructive feedback, and engaging in productive dialogue to foster mutual understanding and collaboration. Through practical exercises, role-playing scenarios, and guided feedback sessions, learners will hone their verbal communication skills and gain confidence in their ability to express themselves effectively in various contexts. Chapter 3: Effective Written Communication In an age dominated by digital communication channels, the ability to communicate effectively in writing is more important than ever. This module focuses on developing proficiency in written communication, from crafting clear and concise emails to drafting persuasive reports and documents. Key themes covered in this module include: Structure and organization: Learn how to structure written communication effectively, including the use of introductions, main body paragraphs, and conclusions to guide the reader through the content. Clarity and precision: Explore techniques for writing clearly and concisely, avoiding jargon, ambiguity, and unnecessary complexity to ensure that messages are easily understood by the intended audience. Tone and style: Understand the importance of tailoring the tone and style of writing to suit the purpose, audience, and context, whether it's formal, informal, persuasive, or informative. Editing and proofreading: Develop strategies for reviewing and revising written work to correct errors in grammar, punctuation, spelling, and style, ensuring that the final product is polished and professional. By practicing writing exercises, analyzing sample texts, and receiving constructive feedback, participants will enhance their written communication skills and become more effective communicators in both personal and professional settings.   Conclusion The 'Effective Communication Skills' course provides a comprehensive framework for mastering the art of communication in today's fast-paced world. By exploring the principles of effective communication, mastering verbal and written communication techniques, and practicing through interactive exercises, participants will develop the skills and confidence needed to succeed in any communication context. Whether you're a seasoned professional looking to enhance your communication skills or an aspiring communicator seeking to build a strong foundation, this course offers valuable insights and practical strategies for achieving your goals. Course Curriculum Chapter 1 Effective Communication Effective Communication 00:00 Chapter 2 Effective Verbal Communication Effective Verbal Communication 00:00 Chapter 3 Effective Written Communication Effective Written Communication 00:00

Unlock the potential of effective leadership with our comprehensive Line Management Training course. This program equips you with essential skills and knowledge to excel as a confident and capable line manager. Whether you're new to management or seeking to refine your skills, this course covers all facets crucial to your success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Line Management Training curriculum, learners gain essential skills and knowledge to effectively lead teams and manage people in a workplace setting. They learn how to communicate effectively, ensuring clear understanding and productivity among team members. Prioritization and time management techniques are taught to help them handle tasks efficiently and meet deadlines. Performance appraisal management equips them with the ability to evaluate and improve employee performance systematically. Understanding employment law ensures they can make fair and legal decisions when managing their team. Talent management skills help in identifying, nurturing, and retaining skilled employees. Conflict resolution techniques prepare them to handle disputes constructively. They also learn about fostering positive employee relations and providing coaching and mentoring to develop their team's potential. Skills in supervising, motivating, and counseling are emphasized to maintain a motivated and productive workforce. Finally, stress management techniques are taught to help them and their teams cope with workplace pressures effectively. Course Curriculum Module 01: Introduction to Line Management Module 02: Effective Communication Skills Module 03: Prioritising and Time Management Module 04: Performance Appraisal Management Module 05: Employment Law for Line Managers Module 06: Talent Management Module 07: Handling Conflict Module 08: Employee Relations Module 09: Coaching and Mentoring Module 10: Supervising Motivating and Counselling Module 11: Stress Management Learning Outcomes Understand roles and responsibilities of line managers in organisations. Develop effective communication strategies for team interaction and collaboration. Apply prioritisation techniques to manage tasks and optimise time efficiently. Conduct fair and constructive performance appraisals to enhance team productivity. Interpret employment law principles relevant to line management responsibilities. Implement talent management strategies to nurture and retain organizational skills. CPD 10 CPD hours / points Accredited by CPD Quality Standards Line Management Training 2:20:27 1: Module 01: Introduction to Line Management 08:36 2: Module 02: Effective Communication Skills 10:28 3: Module 03: Prioritising and Time Management 24:44 4: Module 04: Performance Appraisal Management 08:58 5: Module 05: Employment Law for Line Managers 16:59 6: Module 06: Talent Management 10:17 7: Module 07: Handling Conflict 07:50 8: Module 08: Employee Relations 12:01 9: Module 09: Coaching and Mentoring 17:29 10: Module 10: Supervising Motivating and Counselling 09:17 11: Module 11: Stress Management 12:48 12: CPD Certificate - Free 01:00 Who is this course for? Current or aspiring managers seeking foundational skills in line management. Professionals aiming to enhance their leadership and team management abilities. Individuals transitioning into managerial roles within diverse organisational settings. Team leaders looking to improve employee engagement and performance. Managers in various sectors seeking to advance their career prospects. Career path Human Resources Manager Operations Supervisor Team Leader Department Manager Project Coordinator Training and Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about shaping the future of young minds? The Early Years Foundation Stage (EYFS) Teaching Diploma is your gateway to a rewarding career in early childhood education. Designed for aspiring educators and childcare professionals, this comprehensive course equips you with the knowledge and skills to make a meaningful impact on children's lives during their most formative years. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Early Years Foundation Stage (EYFS) Teaching Diploma offers comprehensive training for aspiring EYFS teachers. Learners will gain a deep understanding of early childhood development and the critical importance of the early years. They will explore the updated EYFS framework, focusing on the philosophies and benefits it brings to children's education. The course covers effective teaching techniques and strategies to promote learning and development, ensuring children meet their potential. Students will learn how to meet welfare requirements and address the needs of children with special educational needs or disabilities. Additionally, the course includes guidance on working professionally as an EYFS teacher, including maintaining high standards through registration, inspection, and continuous quality improvement. There is also a focus on effective communication and collaboration with parents, helping them understand and support their children's early learning journey. This diploma equips learners with the skills and knowledge to provide high-quality early years education. Course Curriculum Module 01: Introduction to the Early Years Foundation Stage (EYFS) Module 02: Importance of Early Years Development Module 03: EYFS Framework in 2021 Module 04: The EYFS Educational Philosophies and Privileges Module 05: Promoting Learning & Development Module 06: Working as an EYFS Teacher Module 07: EYFS Teaching Techniques Module 08: Welfare Requirements Module 09: Children Having Special Education Needs or Disabilities Module 10: Registration, Inspection, and Quality Improvement Module 11: Parents' Guide to the Early Years Foundation Stage Learning Outcomes: Understand the fundamentals of the Early Years Foundation Stage (EYFS). Recognise the importance of early years development. Comprehend the 2021 EYFS framework and its applications. Explore various EYFS educational philosophies and privileges. Promote effective learning and development strategies in early years. Address welfare requirements and special education needs. CPD 10 CPD hours / points Accredited by CPD Quality Standards Early Years Foundation Stage (EYFS) Teaching Diploma 1:47:58 1: Module 01: Introduction to the Early Years Foundation Stage (EYFS) 07:46 2: Module 02: Importance of Early Years Development 11:45 3: Module 03: EYFS Framework in 2021 07:24 4: Module 04: The EYFS Educational Philosophies and Privileges 07:34 5: Module 05: Promoting Learning & Development 18:52 6: Module 06: Working as an EYFS Teacher 10:50 7: Module 07: EYFS Teaching Techniques 08:50 8: Module 08: Welfare Requirements 10:19 9: Module 09: Children Having Special Education Needs or Disabilities 11:25 10: Module 10: Registration, Inspection, and Quality Improvement 06:22 11: Module 11: Parents' Guide to the Early Years Foundation Stage 05:51 12: CPD Certificate - Free 01:00 Who is this course for? Aspiring EYFS teachers and educators. Current early years practitioners. Childcare professionals and assistants. Parents seeking EYFS knowledge. Education enthusiasts focusing on early childhood development. Career path Early Years Foundation Stage Teacher Nursery Manager Childcare Centre Director Early Years Consultant Special Educational Needs Coordinator EYFS Curriculum Developer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you passionate about shaping the future of young minds? The Early Years Foundation Stage (EYFS) Teaching Diploma is your gateway to a rewarding career in early childhood education. Designed for aspiring educators and childcare professionals, this comprehensive course equips you with the knowledge and skills to make a meaningful impact on children's lives during their most formative years. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Early Years Foundation Stage (EYFS) Teaching Diploma offers comprehensive training for aspiring EYFS teachers. Learners will gain a deep understanding of early childhood development and the critical importance of the early years. They will explore the updated EYFS framework, focusing on the philosophies and benefits it brings to children's education. The course covers effective teaching techniques and strategies to promote learning and development, ensuring children meet their potential. Students will learn how to meet welfare requirements and address the needs of children with special educational needs or disabilities. Additionally, the course includes guidance on working professionally as an EYFS teacher, including maintaining high standards through registration, inspection, and continuous quality improvement. There is also a focus on effective communication and collaboration with parents, helping them understand and support their children's early learning journey. This diploma equips learners with the skills and knowledge to provide high-quality early years education. Course Curriculum Module 01: Introduction to the Early Years Foundation Stage (EYFS) Module 02: Importance of Early Years Development Module 03: EYFS Framework in 2021 Module 04: The EYFS Educational Philosophies and Privileges Module 05: Promoting Learning & Development Module 06: Working as an EYFS Teacher Module 07: EYFS Teaching Techniques Module 08: Welfare Requirements Module 09: Children Having Special Education Needs or Disabilities Module 10: Registration, Inspection, and Quality Improvement Module 11: Parents' Guide to the Early Years Foundation Stage Learning Outcomes: Understand the fundamentals of the Early Years Foundation Stage (EYFS). Recognise the importance of early years development. Comprehend the 2021 EYFS framework and its applications. Explore various EYFS educational philosophies and privileges. Promote effective learning and development strategies in early years. Address welfare requirements and special education needs. CPD 10 CPD hours / points Accredited by CPD Quality Standards Early Years Foundation Stage (EYFS) Teaching Diploma 1:47:58 1: Module 01: Introduction to the Early Years Foundation Stage (EYFS) 07:46 2: Module 02: Importance of Early Years Development 11:45 3: Module 03: EYFS Framework in 2021 07:24 4: Module 04: The EYFS Educational Philosophies and Privileges 07:34 5: Module 05: Promoting Learning & Development 18:52 6: Module 06: Working as an EYFS Teacher 10:50 7: Module 07: EYFS Teaching Techniques 08:50 8: Module 08: Welfare Requirements 10:19 9: Module 09: Children Having Special Education Needs or Disabilities 11:25 10: Module 10: Registration, Inspection, and Quality Improvement 06:22 11: Module 11: Parents' Guide to the Early Years Foundation Stage 05:51 12: CPD Certificate - Free 01:00 Who is this course for? Aspiring EYFS teachers and educators. Current early years practitioners. Childcare professionals and assistants. Parents seeking EYFS knowledge. Education enthusiasts focusing on early childhood development. Career path Early Years Foundation Stage Teacher Nursery Manager Childcare Centre Director Early Years Consultant Special Educational Needs Coordinator EYFS Curriculum Developer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview The Cross-Cultural Awareness Training Diploma Certificate course provides comprehensive training on cross-cultural awareness, communication, corporate cross-cultural awareness, cross-cultural design, cross-cultural competency, cultural values, and working with and managing a culturally diverse team. Participants will develop the knowledge and skills necessary to navigate and succeed in a multicultural environment. Learning Outcomes: Gain an understanding of the importance of cross-cultural awareness and its impact on effective communication and collaboration. Develop cross-cultural communication skills to effectively interact and engage with individuals from different cultural backgrounds. Understand the complexities of corporate cross-cultural awareness and its implications for global business operations. Learn about cross-cultural design principles and considerations for developing products, services, and marketing strategies for diverse audiences. Develop cross-cultural competency to navigate cultural differences and adapt behavior and practices accordingly. Gain insights into cultural values and their influence on attitudes, behaviors, and decision-making in different cultures. Learn strategies for working with and managing a culturally diverse team, fostering inclusivity, and leveraging diversity for organizational success. Why buy this Cross-Cultural Awareness Training Diploma Certificate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Cross-Cultural Awareness Training Diploma Certificate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Cross-Cultural Awareness Training Diploma Certificate course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Cross-Cultural Awareness Training Diploma Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cross-Cultural Awareness Training Diploma Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Cross-Cultural Awareness Training Diploma Certificate is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Cross-Cultural Awareness Introduction to Cross-Cultural Awareness 00:13:00 Module 02: Cross-Cultural Communication Cross-Cultural Communication 00:14:00 Module 03: Corporate Cross-Cultural Awareness Corporate Cross-Cultural Awareness 00:15:00 Module 04: Cross-Cultural Design Cross-Cultural Design 00:11:00 Module 05: Cross-Cultural Competency Cross-Cultural Competency 00:15:00 Module 06: Cultural Values Cultural Values 00:12:00 Module 07: Working with and Managing a Culturally Diverse Team Working with and Managing a Culturally Diverse Team 00:14:00 Assignment Assignment - Cross-Cultural Awareness Training Diploma Certificate 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that businesses in the UK lose an average of £10,000 per employee every year due to poor document management? A study by the Chartered Institute of Legal Executives, a staggering 30% of legal professionals waste time searching for misplaced documents each week! Imagine the impact that could have on your company's success. In today's information age, effectively managing and controlling documents is crucial. This Document Control & Legal Secretary course bundle equips you with the skills to ensure accuracy, streamline processes, and keep your organisation running smoothly. This Document Control & Legal Secretary Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Legal Secretary Course 02: Document Control Course 03: Workplace Confidentiality Course 04: Minute Taking Our Document Control & Legal Secretary bundle covers a wide range of topics, including legal secretarial duties, document control and Records Management,workplace confidentiality, and effective minute-taking. You'll gain proficiency in managing correspondence, scheduling appointments, drafting legal documents, maintaining client files, document creation, revision, distribution, archiving, and compliance with legal and regulatory requirements. Additionally, you'll learn best practices for safeguarding sensitive information, maintaining client privacy, and ensuring data security within the workplace and much more... Learning Outcomes of Document Control & Legal Secretary Implement document control procedures for efficient information management. Identify and apply legal requirements for document handling. Maintain confidentiality of sensitive information within the workplace. Develop clear and concise minute-taking skills for accurate meeting records. Utilize technology for document creation, storage, and retrieval. Enhance collaboration and communication through effective document control. Enrol in this Document Control & Legal Secretary Bundle today and empower yourself to take your career to the next level. Why Choose Our Document Control & Legal Secretary Bundle? Get a Free CPD Accredited Certificate upon completion of Document Control & Legal Secretary Get a free student ID card with Document Control & Legal Secretary Training The Document Control & Legal Secretary is affordable and simple to understand Lifetime access to the Document Control & Legal Secretary course materials The Document Control & Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters and much more... Course 02: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation Course 03: Workplace Confidentiality Module 01 Introduction to workplace confidentiality Module 02 Business Etiquettes and Types of Confidentiality Module 03 The Importance of Confidentiality Module 04 Confidentiality with Co-workers Module 05 Preventing Confidentiality Breach Module 06 How Employers Can Protect Confidential Information Course 04: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This Document Control & Legal Secretary bundle is ideal for: Admin Assistants Legal Professionals Project Coordinators Business Owners Information Specialists Requirements You will not need any prior background or expertise to enrol in this Document Control & Legal Secretary bundle. Career path This Document Control & Legal Secretary bundle will allow you to kickstart or take your career in the related sector to the next stage. Document Controller Records Manager Legal Secretary Information Security Specialist Knowledge Management Officer Business Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Dive into the transformative realm of stakeholder management with 'Developing Effective Stakeholder Relationships for Leaders.' In this meticulously crafted course, we unravel the delicate intricacies of stakeholder relationships, distinguishing between stockholders, internal, and external partners, and highlighting their significance in business leadership. Through an array of lessons, learners will embark on a journey to master the art of stakeholder analysis, construct impeccable communication plans, and drive efficient discussions. As we culminate the lessons, you'll be adept at curating your 'Dream Team' and fostering enduring pre-project affiliations. Learning Outcomes Differentiate between various stakeholders: stockholders, internal, and external. Conduct comprehensive stakeholder analysis. Strategically select and assemble a dream team for projects. Develop robust communication strategies tailored for stakeholders. Facilitate and lead stakeholder discussions effectively. Why buy this Developing Effective Stakeholder Relationships for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Developing Effective Stakeholder Relationships for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Developing Effective Stakeholder Relationships for Leaders course for? Managers looking to strengthen their leadership acumen. Business strategists wanting to enhance stakeholder collaboration. Project leaders aiming to foster stronger team dynamics. Entrepreneurs looking to navigate the corporate ecosystem. Communication professionals aiming to improve stakeholder dialogue. Prerequisites This Developing Effective Stakeholder Relationships for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Developing Effective Stakeholder Relationships for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager: £35,000 - £65,000 Business Strategist: £40,000 - £70,000 Project Leader: £45,000 - £75,000 Entrepreneur: Varied (Dependent on business success) Corporate Communications Manager: £38,000 - £68,000 Stakeholder Relationship Manager: £42,000 - £72,000 Course Curriculum Section 01: Introduction Overview & Welcome 00:03:00 How to Get the Most Out of This Class 00:05:00 Section 02: Main Class Lessons Stakeholder vs Stockholder & Internal vs External Stakeholders 00:04:00 Primary and Secondary Stakeholders & Stakeholder Analysis 00:07:00 Selecting Your 'Dream Team' 00:04:00 Developing Pre-Project Relationships 00:04:00 Your Elevator Pitch Invitation 00:05:00 Your Communication Plan 00:07:00 Rewarding Stakeholders to Increase Participation 00:06:00 Facilitating Stakeholder Discussions 00:11:00 Section 03: Next Steps Pulling it All Together 00:04:00 Wrap Up 00:01:00 Assignment Assignment - Developing Effective Stakeholder Relationships for Leaders 00:00:00

ITIL® 4 Specialist: Create, Deliver and Support: Virtual In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

2-hour CPD certified introductory e-learning course focusing on the lived experience, communication and collaboration of working with families of children who have Special Educational Needs and Disabilities.

This comprehensive training program covers many concepts in Microsoft Power BI. From beginner to advanced levels, learn data visualization, advanced DAX expression, Python integration, custom visuals, data preparation, and collaboration in Power BI service. Develop expertise in Power BI and position yourself for a successful career in data analytics.