1081 Collaboration courses in Rowley Regis delivered Online

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices

🚀 Unlock Seamless Teamwork with 'Efficient Collaboration: Mastering Office 365' 🚀 Are you ready to revolutionize the way your team works together? Say goodbye to productivity bottlenecks and hello to streamlined collaboration with our comprehensive online course: 'Efficient Collaboration: Mastering Office 365.'   🌐 Why Office 365? In today's fast-paced business environment, effective collaboration is non-negotiable. Microsoft Office 365 stands as the ultimate toolkit, empowering teams to communicate, share, and achieve together seamlessly. From Word and Excel to Teams and SharePoint, this suite offers unparalleled potential for enhanced productivity.   🔥 What Will You Learn? 📈 Maximize Productivity: Discover the hidden gems within each Office 365 app to boost your team's efficiency and output. 🤝 Streamline Communication: Unleash the full power of Microsoft Teams, fostering real-time collaboration and communication across your organization. 🌐 Master Cloud Collaboration: Dive into SharePoint and OneDrive to facilitate secure and efficient document sharing, ensuring your team is always on the same page. 🔄 Automation Techniques: Learn how to automate repetitive tasks with Power Automate, saving time and reducing errors. 📱 Mobile Collaboration: Extend your collaboration capabilities to mobile devices, allowing your team to work from anywhere.   🎓 Why Choose Our Course? ✅ Expert Instructors: Taught by seasoned Office 365 professionals with hands-on industry experience. ✅ Interactive Learning: Engage in practical exercises and real-world scenarios to reinforce your understanding. ✅ Lifetime Access: Enjoy access to course materials and updates for a lifetime, ensuring your skills remain cutting-edge. ✅ Community Support: Join a vibrant community of learners, exchanging insights and overcoming challenges together.   🌟 Who Is This Course For? Business Owners Project Managers Office Administrators Team Leaders Anyone looking to supercharge their collaboration skills   💡 Enroll Today and Transform Your Team's Collaboration! Don't let outdated collaboration methods hinder your team's potential. Join 'Efficient Collaboration: Mastering Office 365' today and unlock the full power of Office 365. Take the first step towards a more connected, productive, and successful future! Course Curriculum Basic Overview 00:00 Licensing Issues for Business 00:00 Home Vs Business Pricing 00:00 Reasons To Consider the Home Version 00:00 Differing Levels of Business Pricing - Enterprise 00:00 Purchase and Set Up 00:00 Using Office Applications Online 00:00 Using Office Applications Offline 00:00 Do You Need to Be Internet Connected 00:00 Using One Drive - Admin 00:00 Using One Drive Basic Functions 00:00 Skype For Business Installation 00:00 Skype for Business Webinars 00:00 Skype for Business Vs Skype for Desktop 00:00 Microsoft Outlook With Exchange 00:00 Outlook.com Vs Microsoft Exchange 00:00 Managing Tasks With Planner 00:00 The Teams Application 00:00 Invoicing and Management Applications 00:00 Conclusion 00:00 Advanced Overview 00:00 Other 365 Options 00:00 Admin Panel - Part One 00:00 Admin Panel - Part Two 00:00 Document Sharing and Collaboration 00:00 Document Sharing and Collaboration With Delve 00:00 Intranet with Sharepoint 00:00 Intranet with Sharepoint - External App Updates Part Two 00:00 PPT Alternative Onscreen Presentatoins with Sway 00:00 PPT Alternative Onscreen Presentations With Sway - Part Two 00:00 Zapier Like Integrations with Flow - Part One 00:00 Zapier Like Integrations with Flow - Part Two 00:00 Slack Like Conversations With Yammer - Part One 00:00 Slack Like Conversations with Yammer - Part Two - External 00:00 Adding On Applications with Dynamics 365 00:00 Adding on Applications with Dynamics 365 - Part 2 00:00 Create Surveys - Quizzes and Polls with Forms - Part One 00:00 Create Surveys - Quizzes and Polls with Forms 00:00 Using Microsoft To Do 00:00 Conclusion 00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about emotional intelligence Understand the core competencies and principles of emotional intelligence Explore the various areas of emotional intelligence Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Emotional Intelligence and Collaboration Course  Master the skills you need to propel your career forward in emotional intelligence. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive emotional intelligence and collaboration course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this emotional intelligence and collaboration course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective emotional intelligence practice and equip you with the essential skills, confidence and competence to assist you in the emotional intelligence industry. You'll gain a solid understanding of the core competencies required to drive a successful career in emotional intelligence. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in emotional intelligence. Enrol in this emotional intelligence and collaboration course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive emotional intelligence and collaboration course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this emotional intelligence can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This emotional intelligence and collaboration course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This emotional intelligence and collaboration course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This emotional intelligence and collaboration course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to the Collaboration and Emotional Intelligence Course Introduction To The Course On Collaboration And Emotional Intelligence 00:02:00 The Learning Objectives Of The Course 00:02:00 How Taking A Different View On Team Working Can Make A Big Difference 00:03:00 Giving And Receiving Feedback In Collaboration 00:06:00 Tips To Develop Your Emotional Intelligence In Collaboration 00:05:00 The Role of Emotional Intelligence in Collaboration Defining Emotional Intelligence 00:03:00 What Is The Difference Between EI And EQ 00:03:00 An Insight into Emotions 00:01:00 Emotional Intelligence At Work 00:06:00 Working With The Emotional Climate 00:03:00 Running Virtual Meeting With Emotional Intelligence 00:03:00 Collaborative Working Introducing The Working Practice Of Collaboration 00:04:00 Why Win-Win Collaboration Is Important 00:06:00 Emotional Intelligence And Win-Win Collaboration 00:01:00 Why Collaborate And When To Collaborate 00:02:00 The Principles And Characteristics Of Collaboration. 00:03:00 The 3 Levels Of Collaboration 00:02:00 The Modes Of Collaboration 00:02:00 An Overview Of Some Of Difficulties With Collaboration 00:02:00 The Importance of Trust in Collaboration Conflict And Trust In Collaboration - Factors And Questions To Consider 00:03:00 The Important Role Of Trust 00:04:00 Building Trust Using An Emotional Bank Account 00:05:00 Behaviors and Collaboration The Four Behavioural Styles In Collaboration - Learning Outcomes 00:02:00 The Importance Of Behavioural Flexibility 00:03:00 William Moulton Marston's Model Of The Behavioural Expression Of Emotions 00:02:00 The High Dominance Behavioural Style 00:02:00 The High Influence Behavioural Style 00:03:00 The High Steadiness Behavioural Style 00:03:00 The High Compliance Behavioural Style 00:03:00 The Ideal Behaviours For Ideal Interactions with Each Behavioural Style 00:05:00 Using Behavioural Styles To Build Collaborative Relationships 00:03:00 Review of the Course A Review - Facilitating Collaborative Meetings 00:04:00 Review Of The Course On Collaboration And Emotional Intelligence 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

In this course, we will explore the benefits neurodiversity can bring to the workplace and to your team's creativity. Alongside problem-solving abilities, strategies for creating a more inclusive work environment that supports individuals with autism and ADHD, reducing stigma and promoting a culture of acceptance and respect.

Innovation and Collaboration Begin by Asking Why To tackle the complex challenges of today's digital environment, organizations are leveraging collaborative methods to foster business agility and create innovative solutions. Challenge mapping has emerged as a useful approach to enable innovation. It compels us to examine our preconceived beliefs and collaborate with a diverse network of people to solve critical problems. During this presentation, we walk through a creative process for solving problems and generating ideas in an uncertain environment. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Explore the art of collaboration and partnership in the adult care industry with our latest course. Learn how to navigate through conflicts and dilemmas, implement effective strategies, and communicate seamlessly in care settings. The Partnership in Adult Care course is designed for individuals who want to develop the skills needed to build successful partnerships in care settings. Join us now to become an expert in adult care partnership. Learning outcomes: Understand best practices and outcomes in adult care partnerships. Identify benefits and challenges of collaboration in the community. Analyse conflicts and dilemmas that arise in partnerships. Develop solutions to overcome barriers to partnership. Implement effective partnership strategies. Enhance communication skills in care settings. Join our Partnership in Adult Care course that covers the principles, practices, and outcomes of effective collaboration in adult care. This course comprises seven modules that delve into the nitty-gritty of community engagement, conflicts and dilemmas, communication, and implementation of effective strategies. Throughout the course, you will explore the benefits of collaboration and identify common barriers and conflicts in adult care partnerships. You will also gain insights into the importance of effective communication and the best practices to maintain seamless partnerships. Enrol in this Partnership in Adult Care course and become an expert in the art of collaboration and partnership in adult care. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Adult care professionals seeking to enhance their partnership skills. Individuals looking to enter the field of adult care. Community members interested in building successful partnerships in the industry. Policy makers who want to learn more about the benefits and challenges of collaboration in adult care. Career path Care Home Manager: £25,000-£50,000 per year Health and Social Care Assessor: £18,000-£30,000 per year Adult Social Care Worker: £15,000-£25,000 per year Healthcare Administrator: £18,000-£30,000 per year Caregiver: £8-£12 per hour Case Manager: £25,000-£40,000 per year

Duration 48.125 Days 288.75 CPD hours Cisco Learning Library: Collaboration provides on-demand training to help your IT staff design, implement, manage, and troubleshoot your organization?s collaboration and video infrastructure based on Cisco collaboration and unified communications solutions.This comprehensive technical training library includes full-length interactive certification courses, product and technology courses with labs, and thousands of reference materials. Collaboration Library Certification Courses CCNP Collaboration Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 Implementing Cisco Collaboration Applications (CLICA) v1.0 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 CCIE Collaboration Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 Product and technology training Cisco Video Infrastructure Design (VID) v1.0 Developing Applications for Cisco Webex and Webex Devices (DEVWBX) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 Implementing Cisco Collaboration Applications (CLICA) v1.0 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 Understanding Cisco Collaboration Foundations (CLFNDU) v1.0

Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix Content Collaboration, with little or no previous Content Collaboration experience. Potential students include networking administrators, engineers, and architects interested in learning how to deploy or manage Citrix Content Collaboration. Overview Understand Enterprise File Synchronization, Sharing, and Citrix Content Collaboration architecture How to navigate the Citrix Content Collaboration administration interface and build StorageZones How to manage Citrix Content Collaboration users in an Active Directory environment Different StorageZone deployment considerations and scenarios In this course, you?ll learn about how to use Citrix Content Collaboration to share, sync, and secure content for your organization. You?ll understand the Content Collaboration architecture, StorageZone configurations and deployment options available, how to manage and administer your Content Collaboration environment, Citrix Files applications, and how single sign-on, and how to use the User Management Tool for Content Collaboration Content Collaboration Architecture Overview Introduction to Enterprise File Sync and Sharing (EFSS) including its use cases, legal, and data security considerations Review Content Collaboration architecture, components and storage features Management and Administration Getting Started in Content Collaboration How to configure and manage users, folders, permissions and administrative settings Additional cloud-based features and integrations Storage Zone Deployments and Configuration Overview of Storage Zones architecture and deployment options for customer-managed storage including proof-ofconcept, high-availability, and multi-site deployments Review system, networking, and hosting requirements including steps for server preparation, installation and configuration Manage, monitor, and upgrade Storage Zone deployments for optimal performance Single Sign-on and User Management Overview of SAML 2.0 protocol and single-sign on use cases,security and benefits Single Sign-on settings for Content Collaboration and supported identity provider configurations User provisioning with User Management Tool (UMT) and task scheduling for automated updates synchronization with Active Directory Citrix Files Applications Citrix Files application system requirements, configuration and settings Compare features and functionalities for various use case applications and workflows Lifecycle product version considerations Additional course details: Nexus Humans CSF-202: Citrix Content Collaboration Enterprise Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CSF-202: Citrix Content Collaboration Enterprise Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: System Engineers System Administrators Architects Channel Partners Overview Upon completing this course, the learner should be able to meet these overall objectives: Describe Cisco Webex Teams Comprehend Cisco Webex Meetings Understand Cisco Webex Messaging Recognize Cisco Webex Teams Calling Appreciate Cisco Webex Teams Care Explain Cisco Webex teams Management and Administration Describe Cisco Webex Teams Service Availability, Ordering, and Support Understand Cisco Webex Teams Board Cisco Webex Teams is an app-centric, cloud-based service that provides a complete collaboration suite for teams to create, meet, message, call, care, whiteboard, and share, regardless of whether they?re together or apart?in one continuous work stream before, during, and after meetings. Being able to understand how this works and what the features are is the key focus of this 2-day course. NterOne?s Webex Teams Collaboration Workshop should be taken by students who have a working understanding of Cisco Collaboration Products. This Cisco Webex Teams Workshop enables learners to describe Cisco Webex Teams, comprehend Cisco Webex Teams Meetings, and grasp Cisco Webex Teams Messaging, among much more. This workshop is intended to be taken by system engineers, system administrators, architects, and channel partners. Learn more below. Cisco Webex Teams Overview What is Cisco Webex Teams Webex Teams Delivery Webex Teams Security Webex Teams Collaboration Webex Teams API Meetings Messaging Calling Cisco Webex Teams Spaces Cisco Webex Teams Hybrid Services Cisco Webex Teams Benefits Cisco Webex Team Meetings Basic Meetings Instant Messages Schedule Meetings Cisco Webex Teams Advanced Meetings Overview Webex Integration Personal Room Cisco Webex Teams Desk and Room Devices and the Cisco Smart Board Cisco Webex Teams Conferencing Cisco Webex Teams Board and Room Device Setup and Use Three ways to enable pairing Cisco WebEx Teams Messaging Cisco Webex Teams Messaging Overview Key Benefits of Cisco Webex Teams Messaging Cisco Webex Teams Messaging Features Cisco Webex teams (feature in the app) Use Cases Cisco Webex Teams Board Advanced Interactive Whiteboard No Network, Bluetooth needed Microphones Voice-Tracking Technology Webex Teams Board Application Suite Camera Webex Teams APIs Any Board, anywhere Messaging Setup Cisco Webex Teams Calling Overview Traditional Calling Features in Cisco Webex Teams Features and Benefits of Cisco Webex Teams Calling Benefits of Mobility and Collaboration Features of Cisco Webex Teams PSTN Calling Phone Support Use Cases Cisco Webex Teams Care Overview Embedding Experience Cisco Webex Teams Management and Administration Overview Cisco Cloud Collaboration Management Features and Benefits Management Security Portal Cisco Webex Teams Service Availability, Ordering, and Support Country Availability Language Support Ordering Support Cisco Capital