Overview This one day course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your attendees to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations. Description Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions. Topics covered: What is Assertiveness? – A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants. My Assertiveness Goals – A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness. How Assertiveness Works – A look at human reactions and the reasoning behind them culminating in an activity that looks at the participants own observations in relation to assertive behaviour. My Assertive Rights – A review of the rights we have as individuals followed by a commitment to the rights by the participants. Taking a Positive Approach – Looking at key methodology, including: – Giving and Receiving Compliments A review of typical responses to compliments and their negative consequences, followed by an opportunity to develop new, positive responses. – Improving Self-Esteem An in-depth review of each individual’s positive aspects. – New Challenges A set of challenges to take participants out of their comfort-zone and into the realm of possibilities. – Effective Communication A look at what makes effective communication, with some modelling of behaviours. Approaching Assertiveness – A look at the four cornerstones of being assertive with an opportunity to practice these behaviours. The Words You Use – Understanding the key areas of effective communication. Covering the areas of; Disclosing Your Feelings, Being Clear, Being Persistent, Empathising and Working Towards a Wise Outcome. Preparing to Be Assertive – A chance to understand and practice a set process of ‘scripting’ in order to develop an effective and natural approach to assertive interactions. Assertive Review – An activity that solidifies the reasoning behind wanting to become assertive, whilst demonstrating that it is not an unachievable outcome. Who should attend Anyone that needs to develop their assertiveness skills and improve communication with others Requirements for Attendees None.
Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.
Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.
Provide your child with best of education with Time Master skill development center’s academic coaching courses in Abu Dhabi.Our courses include e learning assistance,science and maths.With our courses your child will have best of learning experience with in a stress free atmosphere .Our highly qualified teachers make sure that your child have the basic foundation for a better future. Call us:02 6739171 Mail us, at info@timemaster.ae Learn more:https://timemaster.ae/coaching-classes Address:112576, ADCP Tower B,Office 404, Behind City Seasons, Electra Street,Abu Dhabi - United Arab Emirates
Improove your child’s arithmetic and problem solving skills with Time Master skill development center’s Maths coaching courses in Abu Dhabi .Our courses are designed in a way to improve your child’s academic,creativity and problem solving skills.Our team of well trained teachers make sure that your child have a deep understanding of mathematical concept with both curricular and co-curricular activities. Call us:02 6739171 Mail us, at info@timemaster.ae Learn more:https://timemaster.ae/maths-coaching Address:112576, ADCP Tower B,Office 404, Behind City Seasons, Electra Street,Abu Dhabi - United Arab Emirates
Whether you have to chair a meeting, pitch a proposal or speak at a conference you need good communication and presentation skills. Addressing a group of people with assurance and confidence does not come naturally to everyone. Our presentation skills training courses will teach you how to conquer your fears and give a successful and memorable performance. We will tailor the training to your specific needs, from coaching before an important keynote or honing your pitch to improving your negotiation and influencing skills, or learning how to network effectively. A typical course can cover: Recognising the strengths of your own communication style Using the different elements of voice and body language effectively Conquering your nerves and use body language to your advantage Pitching presentations so they meet your audiences’ needs Structuring a presentation so the audience is engaged from start to finish Using visual aids Handling questions All our presentation skills training is bespoke, with options including one-to-one coaching, combined training and coaching programmes and group training courses. All these courses can be delivered virtually, as well as face to face. As many of the skills needed to give a good presentation are shared with media interviews, we frequently combine our presentation skills and media interview skills training. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.
Refresh and revitalise your sales teams with a bespoke sales training programme that’s designed to lift their skills and motivation. Our sales experts use learner-centred and coaching methodologies to provide top tips to make a difference to success rates and relationships straight away. Stripped-back sales skills with sensational results, a bespoke course may include: Applying the steps of any sales cycle to your market Communication and relationship building Qualifying and questioning skills Prospecting and pre-call planning Making a pitch Emotional intelligence in sales Objection handling Closing the deal
A personalized 1-1 session of Shamanic Yoga is a session of healing of the body according to the blockages and limitations that appear to your eyes, which give us the key to solve in a marvellous way what your soul needs. This yoga is suitable to everyone and it is very easy and creative. SHAMANIC YOGA is ancestral, ancient, pre-vedic. It has the element of ecstasy, of a non ordinary state of consciousness, where you work with nature, animals, yantras, mantras, mudras, rituals, initiations in the imaginal forest, in the natural code, non the social code. Merceliade says that this yoga is the oldest form of yoga and we find it in various traditions: Hindu tradition (Shaktism), Himalayan (Naropa, Milarepa etc), South America (Andean yoga), Siberia, Mongolia, Japan (Yamabushi), Taoism, Alchemy. Shamanic yoga is not an exercise of the body, but a mystical, esoteric and initiatory healing practice that is distinguished by two characteristics; the first is ecstasy, the ability to communicate with the invisible, regaining the state of non-duality that is the typical goal of the yogin’s path. Ecstasy is not achieved by hypnosis or drugs or external means, but by means of instruments such as the drum, the breath and is not the trance of the medium. The shaman does not speak through the voice of spirits but draws knowledge directly from them. The second characteristic is the ability to bring back through narration or storytelling what has been grasped in the invisible worlds, during the shamanic journey, and to convince the matter to transform into reality what is told. Through narrative I awaken forces that then I can bring to life. Giada’s teachings are also combined with INTEGRAL OR PURNA YOGA founded by Sri Aurobindo “Purna’ means ‘complete’ and Purna Yoga distils and integrates the vast aspects of yoga into an invaluable set of tools for transformation and healing. It offers more than just physical exercise. Purna Yoga teaches the mind, body and emotions how to be at home with the spirit. Purna Yoga is the art of loving oneself by living from the heart. By attending to our classes, workshops, 1 to 1 sessions and retreats you agree to our TERMS AND CONDITIONS Payment Bookings are non-refundable. Disclaimer By booking a class or workshop or retreat or 1-1 session -online or any other venues – with us, you release Giada Gaslini, Invisible Caims and any business partners working with Invisible Caims from any liability arising out of any personal injuries, emotional or physical release, death, expectations of results, theft in the venue or damages that may happen to people and objects while attending. We recommend that you consult your GP regarding the suitability of undertaking an exercise programme, if the class you are booking includes it like with yoga or similar, and following all the safety instructions required before beginning to exercise. When participating in an exercise, there is the possibility of sustaining a physical injury. If you engage in this exercise programme, you agree that you do so at your own risk, are voluntarily participating in these activities and assume all risk of injury to yourself. You acknowledge that coaching, shamanic healing and counselling are not to be used as a substitute for psychotherapy, psychoanalysis, mental health care, or other professional advice by legal, medical or other professionals. Our sessions are aimed at inner research, problem solving and personal growth, they do not replace the work of doctors and psychotherapists because they do not consider, treat or aim to solve pathologies and symptoms that are strictly medical. All contracts subject to and governed by the law according to my current insurance. Added element of the disclaimer If the class happens in any venue and you are causing any damage to the property, you are taking responsibility of your actions. It is down to the individual to take personal responsibility when participating in physical activity and when entering a space that is used and shared by other parties. Invisible Caims does not take any responsibility about possible risks that may arise but can only advise and enforce guidelines and legal requirements as defined by the Scottish Government and local authorities.
Enhance your relationship with professional relationship counselling in London. Our expert therapists offer personalized guidance to help you and your partner navigate challenges, improve communication, and strengthen your bond. Whether you're facing conflict, intimacy issues, or just need to reconnect, our supportive environment can help you achieve a healthier and happier relationship. Key areas: couples therapy, relationship therapy, relationship guidance, relationship issues, couples support, partnership counselling, conflict resolution. 3 x 1 hour sessions
If you’re a beginner bag maker, this Retreat is perfect for you. A whole weekend to immerse yourself in fabrics, stabiliser, professional techniques and tips to boost your confidence and your skills. Hopefully, there’ll be a lot of chat and laughter too! **This retreat is a little different from many others in that making a bag isn’t the point of the weekend, although you will indeed make one. The focus is on learning new transferable techniques and skills that you will be able to use on so many bags you make in the future. We have our own ‘Retreat Suite’ of rooms, including a spacious, light and airy sewing room which is equipped with a display screen so everyone can easily see demonstrations from a working viewpoint. We also have our own bathroom and kitchen facilities. If you wish, you are free to continue work after dinner and until as late (or early!) as you like. You will need to bring your own sewing machine, fabric scissors and any other favourite sewing tools, but everything else is provided. Come and join us in the exclusive Facebook group Bag Makers Retreat at https://www.facebook.com/groups/bagmakersretreat/ for all the latest retreat info, chat, gossip and more, plus a chance to meet other like-minded folks. If you have dietary requirements, please tell me before you book, so I can be sure we can meet your needs. All meal main courses are included in the retreat fee, as are Saturday and Sunday lunches and breakfasts. Starters, desserts and drinks with meals are not included but the meals are so huge you probably won’t want starters and desserts anyway!! Tea and coffee is available whenever you need, but you do have to make it yourself! If you’d like to stay an extra night or two, maybe to arrive on Thursday or leave on Monday if you have a long drive, let me know and I’ll check availability with our host. If you’d prefer to travel by train, we are happy to ferry you to and from the station, just ask. Please aim to arrive no later than 2pm as we have a lot of pattern cutting and fabric choosing to get through on Friday! Friday The fun starts here as you arrive at your weekend home-from-home – a beautifully refurbished, 4-star 18th century coaching inn with all the comforts you would expect. You’ll have time to settle into your own delightfully comfortable en-suite room which has all the anticipated little luxuries, before an introductory get-together with me and your companions in the sewing room at 2pm. You’ll be given your own copy of the bag pattern, which is very beginner- and domestic machine-friendly but which will incorporate a lot of features and techniques that are also in much more complex designs, making this an excellent springboard to any bag you want to make. Then you can wallow in the plentiful stash of fabrics to choose from, including some of my exclusive feature panel prints which aren’t available anywhere else. All the materials, interfacing, stabiliser, threads and bag hardware you need are supplied. As soon as you’re ready, you can start preparing and cutting out your pattern and some of the bag pieces so we can hit the ground running in the morning. After a superbly-cooked and substantial evening meal at around 6pm or so, you are welcome to continue working in the sewing room or to simply relax and chat there before bed. Saturday After an excellent breakfast, we can really start work adding to and adapting your bag pattern. You’ll work at your own pace from around 9am with no pressure – I want your weekend to be fun and not stressful! We will walk through the techniques together and I will be there the whole time to answer questions and troubleshoot any tricky bits. You’ll also have the chance to try sewing with faux leather , if you haven’t already, and we’ll explore ways and techniques to use and apply rivets. Refreshments are freely available all day and you can take a break whenever you wish. A light lunch (with homemade cake!!) is also provided and we’ll have a short break in the middle of the day. The rest of the day will be similar to Friday – sewing, dinner at 6ish and more sewing if you wish to before bed. Do feel free to have a walk or just sit outside for a breather if the weather is kind. Sunday How can it be Sunday already?? Breakfast over, we’ll get back to work. You will need to allow a few minutes to pack and check out of your room, as it has to be made ready for Monday’s guests. Apart from that, it’s uninterrupted sewing (with refreshments and lunch breaks!) until your bag is finished. We’ll be heading off for lunch at 12.30pm or so. We have the sewing room for the rest of the day. If you don’t quite get done, there’s absolutely no need to worry as you’ll easily be able to complete your bag at home. If you finish earlier feel free to head home whenever you’re ready. Amongst loads of other hints and tips, you’ll learn – Interfacings – what to use and not to use Using stabilisers – which is best and why How to create a zipped pocket the pro way Adding a recessed zipper main closure to almost any bag Installing hardware Incorporating a built-in key fob Installing a rectangular base Sewing the bag together and topstitching A sneaky way of getting your bag right-sides-out without ugly seams! An easy way to add a zipper pull without tools Working with different types of rivet machine Faux leather on a domestic machine You’ll have handouts on all the techniques to take home. And I hope you have a lot of fun and make new friends while you learn!! I never abandon my students at the end of the course so if you get stuck on anything at home, you are welcome to give me a shout on Messenger and we’ll sort out your problem together. The not-so-small print Book your place using the simple booking system below – just click on your choice of dates and go from there. The full price is £395.00. The deposit of £60 is non-refundable if you cancel but can, however, be credited towards a future retreat booked within the next 6 months. It is completely refundable if I or the venue cancel. The booking page only shows the Friday, but the course is running until Sunday. The balance of £335.00 is payable by approx 6 weeks before the retreat date and payment instructions will be sent to you in good time. Cancellations 4 weeks or less before the retreat date can only be refunded if someone on the waiting list can come instead. *Don’t worry that your booking confirmation may be headed Unicorn Studios – it’s just the site that I’ve run my booking system from for years… it’s not a scam!! *