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Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, human resource personnel, and team leaders who are seeking to inspire employees and optimize their performance. Overview In this course, you will identify strategies for motivating employees and developing them through the application of basic performance-management techniques. You will: Commit to employee motivation. Motivate employees. Develop self-motivated employees. Establish a foundation for performance management. Optimize employee performance using performance-management strategies. Create employee performance and development plans. Motivation has a profound effect on employees' productivity and performance. An organization improves its likelihood of success by maintaining a motivated work force. As a leader within your organization, you share in the responsibility of motivating your employees.You also want to be able to lead the individuals on your team effectively by conducting ongoing performance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You want to develop talent within your team by employing effective performance-management strategies on the job. This course will help you cultivate the skills necessary to motivate your employees and give you essential performance-management skills. Committing to Employee Motivation Topic A: Recognize the Importance of Motivation Topic B: Assess Employee Motivation Levels Motivating Employees Topic A: Communicate Effectively Topic B: Clarify Expectations Topic C: Establish Meaningful Professional Goals Topic D: Provide Effective Feedback Topic E: Choose Rewards or Recognition Developing Self-Motivation in Employees Topic A: Encourage Self-Motivation Topic B: Create a Sense of Employee Ownership Topic C: Provide Development Opportunities through Mentoring Topic D: Build a Sense of Accomplishment Topic E: Encourage Enthusiasm Establishing a Foundation for Performance Management Topic A: Identify Performance Management Elements Topic B: Elicit Engagement Topic C: Onboard New Employees Topic D: Develop Talent Optimizing Employee Performance Topic A: Assess Available Talent Via Interviews Topic B: Determine Individual Performance Goals Topic C: Discuss Performance Appraisals Creating Performance and Development Plans Topic A: Initiate a Performance Plan Topic B: Create an Improvement Plan for Performance Problems Topic C: Create a Development Plan for Career Growth

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Diploma in Medical Receptionist & Secretary will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Diploma in Medical Receptionist & Secretary will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Diploma in Medical Receptionist & Secretary will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Diploma in Medical Receptionist & Secretary Bundle Course Course 01: Diploma in Medical Receptionist & Secretary Course 02: Level 7 Life Coaching Course 03: Anger Management ***Others Included of Diploma in Medical Receptionist & Secretary Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------ Assessment Method After completing each module of the Diploma in Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Receptionist & Secretary, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Medical Receptionist & Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Diploma in Medical Receptionist & Secretary because it does not require any advanced knowledge or skills. Career path After completing this Diploma in Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Strategy for Management Consultants & Business Analysts - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the rapidly evolving UK business landscape, where over 5.9 million small businesses were operational at the start of 2024, the demand for proficient management consultants and business analysts has skyrocketed. How can businesses navigate through the complexities of strategic management, financial analysis, and digital marketing to stay ahead? Are you equipped with the necessary skills to drive business growth in an increasingly competitive market? Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Strategy for Management Consultants & Business Analysts bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Strategy for Management Consultants & Business Analysts Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. 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Free CPD Accredited Certificate upon completion of Strategy for Management Consultants & Business Analysts Get a free student ID card with Strategy for Management Consultants & Business Analysts Lifetime access to the Strategy for Management Consultants & Business Analysts course materials Get instant access to this Strategy for Management Consultants & Business Analysts course Learn Strategy for Management Consultants & Business Analysts from anywhere in the world 24/7 tutor support with the Strategy for Management Consultants & Business Analysts course. Start your learning journey straightaway with our Strategy for Management Consultants & Business Analysts Training! Strategy for Management Consultants & Business Analysts premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Strategy for Management Consultants & Business Analysts is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Strategy for Management Consultants & Business Analysts course. After passing the Strategy for Management Consultants & Business Analysts exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Strategy for Management Consultants & Business Analysts course is ideal for: Students seeking mastery in Strategy for Management Consultants & Business Analysts Professionals seeking to enhance Strategy for Management Consultants & Business Analysts skills Individuals looking for a Strategy for Management Consultants & Business Analysts-related career. Anyone passionate about Strategy for Management Consultants & Business Analysts Requirements This Strategy for Management Consultants & Business Analysts doesn't require prior experience and is suitable for diverse learners. Career path This Strategy for Management Consultants & Business Analysts bundle will allow you to kickstart or take your career in the related sector to the next stage. Management Consultant Business Analyst Financial Advisor HR Manager Supply Chain Coordinator Digital Marketer Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Cognitive-behavioural therapy (CBT) is the most widely used evidence-based practice for improving mental health. It is a form of psychotherapy that treats problems and boosts happiness by modifying dysfunctional emotions, behaviour and thoughts. It a talking therapy that can help you to manage your problems by changing the way you think and behave. Unlike other traditional treatment, CBT focuses on solutions and encourage the patients to challenge distorted cognitions and change destructive patterns of behaviour. The Cognitive Behavioural Therapy (CBT) Course course is devoted to CBT approach covering all the essential skills for becoming a counsellor. The course mainly focuses on 'eating disorders' and guides you how to deal with the patients with Anorexia, Bulimia, and Binge Eating Disorder. By finishing the course, you will be able to treat the patients using CBT approach. What Will I Learn? This Complete CBT Certification Programme (Beginner to Advanced) will help you to get in conscious control of your ability to create your life in the shape and form that you want. Therapists who implement CBT into their practice have a solution focused approach that quickly helps their clients to create positive changes that last. The purpose of this program is to train helping professionals and aspiring therapists to deliver effective cognitive behavior therapy. At the end of this course, students will be able to understand and demonstrate the importance of resilience building in cognitive behavioural processes. At the end of this course, students will also be able to action their ability to make appropriate evidence based decisions when working with clients experiencing depression, stress, PTSD and/or anxiety. Requirements Whilst this course includes usual teaching methods, because the course is studying personal and emotional experience as understood in CBT theory and practice, the teaching is less about the dissemination of facts and more about developing an understanding of people, relationships, and the ineffable mysteries of the human mind. The idea's, techniques and processes that are presented throughout this course are immediately applicable in areas such as business, coaching, leadership, marketing and healthcare. This Complete CBT Certification Programme contains elements from all of the principal 'schools' of psychology, and if you are less than fully satisfied with this course, you can claim a full refund within 30 days of purchase. Once enrolled, students have lifetime access to this certification training. The course can be studied on your mobile, tablet, laptop or even via the audio version of the course which is included at no extra cost. The emphasis for the learning within this course is on the countless applications of CBT and how powerful these insights (and techniques) can be used to help both yourself and other people. There are no specific books or articles which must be read by all students. The reading list includes a range of books which tutors and students have found helpful in covering the topics on the course outline. You should be able to use a PC at a beginner level. The course comes accompanied with a range of downloads and worksheets that students are encouraged to print off and work through. Who is the target audience? Students interested in psychology and/or counselling Individuals interested in career (work) related to 'eating disorders' Individuals who want to use knowledge of CBT and 'eating disorders' in their work Individuals who want to work as professional 'counsellors' or 'therapists' Introduction About the Tutor FREE 00:01:00 About the Course FREE 00:02:00 CBT & Therapeutic principles What is CBT (the CBT model) FREE 00:06:00 NICE guidelines FREE 00:04:00 The therapeutic alliance, Trust and Empathy 00:07:00 Ethics of the therapy 00:05:00 The Psychology & Causations of Eating Disorders Eating disorders: Categorisations 00:07:00 Core Psychopathology of Eating Disorders 00:07:00 Co-morbid psychiatric illness 00:07:00 Social and Family factors 00:08:00 Cognitive factors 00:07:00 Emotional factors 00:09:00 The Assessment & Planning First session - Assessment 00:08:00 Dietary and Nutritional issues 00:06:00 Setting Goals with the client 00:07:00 Motivational factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:04:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:07:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing and Reviewing Action plans 00:06:00 Concluding therapy successfully 00:04:00 Follow up and Relapse Prevention 00:05:00 Thank you and Good Bye! 00:02:00 Resources Resources - Cognitive Behavioural Therapy (CBT) Course 00:00:00

22-in-1 Advanced Diploma| CPD Certified| +Gifts: 22 Free PDF Certificate| Lifetime Access| Learner Support

A TRAUMA INFORMED APPROACH TO WORKPLACE BULLYING CASES Using a trauma informed approach to workplace bullying & harassment cases reduces the risks of adding another layer of injury. We look at how workplace trauma develops, and how it is different from other traumas, and what that means in terms of being able to present the facts in an investigation.

Train The Trainer Level 5 Overview Imagine igniting minds, empowering individuals, and shaping futures - as a trainer, you hold the key to unlock potential within others. But how do you transform passion into practice, expertise into engagement? Train the Trainer Level 5 is your gateway to mastery, equipping you with the tools and techniques to become a transformative trainer. Step into a dynamic learning environment where theory fuses with practice. Master the art of creating safe spaces where participants thrive. Craft magnetic opening sessions that captivate from the outset. Build unwavering trust and rapport, fostering a foundation for deep learning. Facilitate impactful classroom activities with laser focus, ensuring every moment cultivates growth. This comprehensive course delves into the intricacies of managing large groups. Learn to hook even the most diverse audiences, deliver captivating instruction, and offer supportive guidance that empowers all. Cultivate band well-being - yours and your learners' - for a truly sustainable training practice. Discover techniques to manage stress, navigate negativity, and gracefully handle disruptions. Learning Outcomes: Design and deliver engaging training sessions that cater to diverse learning styles. Foster a supportive and inclusive learning environment. Utilize effective facilitation techniques to maximize learning outcomes. Manage large groups with confidence and clarity. Cultivate well-being and resilience for yourself and your learners. Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Train The Trainer Level 5 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Train The Trainer Level 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Train the Trainer - Part 1 Introduction and Welcome Introduction to Trainer Bootcamp 00:12:00 What Makes a Great Trainer? 00:18:00 Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction 00:05:00 Make Comfortable Small Talk - Part 1 00:17:00 Make Comfortable Small Talk - Part 2 00:20:00 Make Comfortable Small Talk - Activity Feedback 00:09:00 Make an Impressive First Impression 00:15:00 Give Last Minute Reminders - Part 1 00:19:00 Give Last Minute Reminders - Part 2 00:15:00 Start with an amazing opener Give Your Introduction - Part 1 00:18:00 Give Your Introduction - Part 2 00:20:00 Give Your Introduction - Part 3 00:04:00 Find Out About Them 00:18:00 Reveal the Takeaways 00:13:00 Set Boundaries and Expectations - Part 1 00:18:00 Set Boundaries and Expectations - Part 2 00:06:00 Give the Lesson Hook 00:07:00 Build Credibility and Rapport Qui Do an Oral Review - Part 1 00:17:00 Do an Oral Review - Part 2 00:04:00 Send Them to Break 00:04:00 Walk and Talk During Break 00:11:00 Bring Them Back From Break 00:13:00 Workbook Workbook - Train the Trainer - Part 1 00:00:00 Training on Facilitating Classroom Activity Introduction and Welcome Introduction 00:11:00 Get Buy-In for the Activity Build Pre-Activity Credibility and Rapport 00:15:00 Hook the Trainees on the Activity - Part 1 00:15:00 Hook the Trainees on the Activity - Part 2 00:12:00 Craig Czarnecki - 1-3 Get Buy-In for the Activity 00:06:00 Craig Czarnecki - 1-1 Part 1 Activity - Get Buy In for the Activity 00:11:00 Find Trainees Who Need Help Craig Czarnecki - 2-1 Find Trainees Who Need Help 00:10:00 Craig Czarnecki - 2-2 Find Trainees Who Need Help 00:19:00 Craig Czarnecki - 2-3 Activity Find Trainees Who Need Help 00:19:00 Tutor Effectively During Activities Craig Czarnecki - 3-1 Activity Tutor Effectively During Activities 00:17:00 Craig Czarnecki - 3-2 Tutor Effectively During Activities 00:11:00 Craig Czarnecki - 3-3 Tutor Effectively During Activities 00:20:00 Craig Czarnecki - 3-4 Activity Tutor Effectively During Activities 00:19:00 Craig Czarnecki - 3-5 Activity Tutor Effectively During Activities 00:09:00 Manage the Activity Pace Craig Czarnecki - 4-1 Manage the Activity Pace 00:17:00 Craig Czarnecki - 4-2 Activity Manage the Activity Pace 00:14:00 Prepare to Lead an Activity Craig Czarnecki - 5 Activity Prepare to Lead an Activity 00:18:00 Craig Czarnecki - Activity Highlight Video 00:09:00 Train the Trainer Coach: Complete Guide to Coaching Trainers 0.1 Craig Czarnecki - Coach Intro Part 1 00:19:00 0.2 Craig Czarnecki - Coach Intro Part 2 00:07:00 1.1 Craig Czarnecki - Coach Learn About the Trainer - Recognize the Trainers Strengths 00:13:00 1.2 Craig Czarnecki - Coach Learn About the Trainer - Gauge areas for improvement 00:07:00 1.3 Craig Czarnecki - Coach Learn About the Trainer - Identify what's Important to the trainer 00:03:00 1.4 Craig Czarnecki - Coach Identify the Trainers Style 00:01:00 2.1 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create Deliverables for the kickoff meeting 00:08:00 2.2 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create a hook for the kickoff meeting 00:10:00 2.3 Craig Czarnecki - Coach Create Initial Value for the Trainer - Prepare for the kickoff meeting 00:07:00 3.1.1 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 1 00:10:00 3.1.2 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 2 00:14:00 3.1.3 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 3 00:16:00 3.2.1 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth Part 1 00:12:00 3.2.2 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth part 2 00:12:00 4.1 Craig Czarnecki - Observe the Trainer in the Classroom - Prepare for the Classroom Observation 00:15:00 4.2.1 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 1 00:14:00 4.2.2 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 2 00:14:00 4.3 Craig Czarnecki - Observe the Trainer in the Classroom - Apply 4 Quick Steps to Classroom Oberserations 00:09:00 4.4.1 Craig Czarnecki - Observe trainer activity part 1 00:19:00 4.4.2 Craig Czarnecki - Observe trainer activity part 2 00:18:00 5.1.1 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement Part 1 00:12:00 5.1.2 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement part 2 00:13:00 5.2.1 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 1 00:19:00 5.2.2 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 2 00:17:00 5.2.3 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 3 00:18:00 5.3 Craig Czarnecki - Write a Classroom Observation - Record the Main Strength of the Trainer 00:35:00 Resources Resources - Train the Trainer Coach: Complete Guide to Coaching Trainers 00:00:00 Train the Trainer Coliseum: How to Train Very Large Classes Hook A Large Class Introduction and Welcome 00:06:00 Open Well 00:27:00 Teach A Large Class Communicate Effectively 00:15:00 Support A Large Class Provide In Class Support 00:17:00 Train the Trainer Recharge: The Healthy Trainer Welcome to Healthy Trainer Introduction and Welcome 00:19:00 Manage Yourself Take Good Care Of Yourself 00:06:00 Manage Your Stress 00:09:00 Manage Your Issues Anticipate Unexpected Issues 00:08:00 Get Help And Make It Helpful 00:13:00 Manage Your Classroom Help Them Get It 00:14:00 Manage Large Classes 00:09:00 Manage Your Audience Have Fun Your Way 00:13:00 Control Tough Customers 00:10:00 Engage Adult Students With Ease 00:02:00 Manage Your Feedback Interpret Your Feedback 00:02:00 Wrap Up Questions And Answers 00:04:00 Resources Resources - Train the Trainer Recharge: The Healthy Trainer 00:00:00 Train the Trainer Serenity Course Welcome to Serenity Introduction and Welcome 00:14:00 Stop Interruptions Hog-Tie the Talk Hogs 00:20:00 Give the Experts the Spotlight 00:12:00 Simmer Down the Know-it-Alls 00:11:00 Handle Negativity Placate Resenters - Part 1 00:11:00 Placate Resenters - Part 2 00:14:00 Handle the Fault-Finders 00:11:00 Shut Down the Hecklers 00:10:00 Manage Inattention Stimulate Stubborn Passivists 00:06:00 Engage the Distracted Inefficient 00:07:00 Workbook Workbook - Train the Trainer Serenity Course 00:00:00

Getting Started The CMI Level 2 Certificate in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Certificate in Team Leading is a shorter course that gives you a broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Certificate in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 15 credits. The minimum Total Qualification Time is 150 hours, including 50 Guided Learning Hours Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT2- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. UNIT3- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT4- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT5- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT6- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT7- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The CMI level 4 Certificate in Management and Leadership is designed for practising or aspiring middle managers. It focuses on developing personal management skills and growing professional capabilities such as decision-making, managing team dynamics and delegation competence. Our CMI Level 4 Certificate in Management and Leadership, a shorter course than the Diploma, will give you all the necessary skills and competencies to become a manager. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Develop personal and management capabilities Use of effective information to inform decisions Development of managing people and teams Develop operational skills For Organisations: Focusing on the specific leadership areas appropriate to you and your workplace. Key Highlights Do you want to improve your professional management skills and get hired to the next level of your career advancement? The CMI Level 4 Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 4 Management & Leadership can open many career pathways including, but not limited to: Manager, with an estimated salary of £38,000 per annum Deputy Manager, with an estimated salary of £34,384 per annum Duty Manager, with an estimated salary of £37,080 per annum Operational Manager, with an estimated salary of £46,814 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2500 to 3,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team-leading or supervisory experience or managerial experience at the junior or middle management level Possess the ability to complete the Level 4 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression On successful completion of a CMI Level 4 course in Management and Leadership, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 4 Award to Level 4 Certificate etc.) Progress to other qualifications at the next level (e.g. from Level 4 Certificate to Level 5 or 6 Certificate) Why gain a CMI Qualification? This online CMI Level 4 Certificate in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The CMI Level 4 Certificate in Management and Leadership course is for developing the role and skills of managers. It aims to develop personal management capabilities, effectively use information in decision-making and operations and develop skills in managing people. Once completing the CMI Level 4 Management and Leadership course, you can progress to: CMI Level 5 Qualifications in Management and Leadership CMI Level 5 Qualifications in Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 4 Certificate in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 13 credits. The minimum Total Qualification Time is 130 hours, including 45 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managerial Styles and Behaviour Reference No : Unit 4001V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand how management style can influence managerial behaviour. 2. Understand the need to apply a range of management styles. 3. Understand assumptions about human nature and managerial behaviour. UNIT2- Managing Stakeholders' Expectations Reference No : Unit 4002V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand and know organisational stakeholders. 2. Understand primary and secondary stakeholder expectations. 3. Be able to develop provisions offered to primary and secondary organisational stakeholders. UNIT3- Understanding organisational culture, values and behaviour Reference No : Unit 4003V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the concept of culture to an organisation. 2. Understand the impact of values that underpin individual and organisational performance. 3. Understand the relationship between values and behaviour. UNIT4- Personal development as a manager and leader Reference No : Unit 5001V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Be able to assess and plan for personal professional development. 2. Be able to plan the resources required for personal professional development. 3. Be able to implement and evaluate the personal development plan. UNIT5- Management report writing Reference No : Unit 4005V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the purpose of management reporting. 2. Be able to construct a written management report. 3. Understand the collection and analysis of data and information required for a written management report. UNIT6- Managing interviews Reference No : Unit 4007V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the contexts of different types of interview. 2. Understand the skills of interview techniques. 3. Understand the summarising, closing and follow up of interviews. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Imagine a world where every conversation you have is meaningful and impactful. 'Mindful Listening' is designed to transport you to such a world. This course opens with an exploration of mindful listening, introducing you to the profound impact of truly hearing and understanding others. As you navigate through this journey, you will unlock the secrets to not just hearing, but truly comprehending and empathetically engaging with those around you. As you delve deeper into the curriculum, you will explore the relationship between mindfulness, meditation, and effective communication. The skills taught in this course go beyond mere listening; they encompass self-awareness, empathy, and the ability to foster meaningful connections in both personal and professional settings. By the end of your journey, you will have woven mindful listening into the fabric of your daily life, influencing how you interact with the world around you, promoting cultural sensitivity, and making a positive social impact. Learning Outcomes Comprehend the essence of mindful listening and its benefits. Apply mindfulness meditation techniques to enhance listening skills. Develop heightened self-awareness for improved communication. Utilize mindful listening to strengthen relationships. Integrate mindful listening practices into various professional and cultural contexts. Why choose this Mindful Listening course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mindful Listening course for? Individuals seeking to improve personal and professional relationships. Professionals in counselling, therapy, or coaching roles. Team leaders and managers in business settings. Educators and trainers aiming to enhance communication skills. Anyone interested in personal development and effective communication. Career path Life Coach - £30,000 to £50,000 Human Resources Specialist - £28,000 to £45,000 Mental Health Counsellor - £27,000 to £42,000 Corporate Trainer - £30,000 to £48,000 Mediator or Conflict Resolution Specialist - £31,000 to £46,000 Customer Service Manager - £29,000 to £44,000 Prerequisites This Mindful Listening does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mindful Listening was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Mindful Listening Introduction to Mindful Listening 00:16:00 Module 02: The Fundamentals of Mindful Listening The Fundamentals of Mindful Listening 00:20:00 Module 03: Mindfulness Meditation Mindfulness Meditation 00:20:00 Module 04: Developing Self-Awareness Developing Self-Awareness 00:16:00 Module 05: Mindful Communication Mindful Communication 00:21:00 Module 06: Mindful Listening in Relationships Mindful Listening in Relationships 00:19:00 Module 07: Mindful Listening in Professional Settings Mindful Listening in Professional Settings 00:20:00 Module 08: Mindful Listening Practises Mindful Listening Practises 00:20:00 Module 09: Cultivating Empathy and Compassion Cultivating Empathy and Compassion 00:21:00 Module 10: Integrating Mindful Listening into Your Life Integrating Mindful Listening into Your Life 00:20:00 Module 11: Mindful Listening and Cultural Sensitivity Mindful Listening and Cultural Sensitivity 00:22:00 Module 12: Mindful Listening and Social Impac Mindful Listening and Social Impac 00:20:00 Module 13: Final Reflection and Integration Final Reflection and Integration 00:20:00 Mock Exam Mock Exam - Mindful Listening 00:20:00 Final Exam Final Exam - Mindful Listening 00:20:00