The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively
The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models
Sports players put a lot of toll on their bodies. It is said that whenever a wrestler enters the squared circle, they basically put their bodies through a car crash. That is why it is of the utmost importance that individuals within the industry take proper care of their bodies, and now the secrets of it is revealed within this Certificate in Sports Massage. The course starts out with a basic introduction of sports massage as you learn what a therapist does, history and evolution of sports massage, how travel affects athletes and more. Following this you take a look into working as sports massage therapist and explore concepts of sports organizations, private practice, clinical process and focused vs. global approach. This course will further help you understand the human anatomy in order to tackle injuries better before moving onto different phases of injury. Furthermore you can expect to learn about using athlete history, different treatment modifications, focus on specific treatments and explore more options for further education. Providing these adjustments is a necessary aspect of the sports massage industry. So if you want to be a vital part of your favourite sports, then this might just be for you. Course Highlights Certificate in Sports Massage is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate in Sports Massage into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate in Sports Massage Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate in Sports Massage is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate in Sports Massage is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sports Massage Introduction to Sports Massage 01:00:00 Working as Sports Massage 00:30:00 Understanding Anatomy 00:30:00 Phases of Injury 00:30:00 Athlete History 01:00:00 Treatment Modification 01:00:00 Specific Treatments 00:15:00 Further Education 00:15:00 Mock Exam Mock Exam- Certificate in Sports Massage 00:20:00 Final Exam Final Exam- Certificate in Sports Massage 00:20:00
The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs
In today's dynamic world, Sports Therapy plays a pivotal role in maintaining peak physical performance and aiding in recovery from sports injuries. The Hydrotherapy & Electrotherapy course is a crucial component of this field, equipping you with essential skills to manage and treat injuries effectively. Learning these techniques not only enhances your ability to provide immediate relief and long-term rehabilitation to athletes but also prepares you to handle various sports-related health challenges. This expertise is highly sought-after in the UK job market, where sports therapy professionals are in demand across sports clubs, rehabilitation centers, and healthcare facilities. Salaries in this field are competitive, reflecting the specialized knowledge and skills acquired through such training. The advantages of pursuing this course are substantial, with the sector witnessing a steady increase in demand for qualified professionals. By mastering Hydrotherapy & Electrotherapy alongside other modules like Anatomy, Sports Nutrition, and Rehabilitation Exercise, you position yourself for a rewarding career in Sports Therapy, contributing significantly to athletes' well-being and performance enhancement. Key Features: CPD Certified Sports Therapy Course Free Certificate from Reed CIQ Approved Sports Therapy Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Sports Therapy Module 02: Anatomy & Kinesiology Module 03: Assessment of Sports Injuries Module 04: Common Sports Injuries Module 05: Sports Massage Treatments Module 06: Hydrotherapy & Electrotherapy Module 07: Rehabilitation Exercise Module 08: Sports Nutrition Module 09: First Aid Treatment Module 10: Professionalism and Ethics of Sports Therapy Module 11: Sports Injuries Depending on Sports Profile Module 12: Major Sports Injury Module 13: The Effects of Drugs and Alcohol upon the Reliability of Testimony Interrogation Learning Outcomes: Understand key concepts in sports therapy and its application in practice. Identify anatomical structures and explain their relevance to kinesiology. Assess sports injuries using appropriate diagnostic techniques and methods. Apply sports massage treatments effectively for injury prevention and recovery. Demonstrate knowledge of hydrotherapy and electrotherapy principles in therapeutic settings. Design rehabilitation exercise programs tailored to specific sports injury types. CPD 10 CPD hours / points Accredited by CPD Quality Standards Sports Therapy:Hydrotherapy & Electrotherapy 2:42:55 1: Module 01: Introduction to Sports Therapy Preview 09:43 2: Module 02: Anatomy & Kinesiology 09:36 3: Module 03: Assessment of Sports Injuries 18:34 4: Module 04: Common Sports Injuries 18:15 5: Module 05: Sports Massage Treatments 10:20 6: Module 06: Hydrotherapy & Electrotherapy 08:03 7: Module 07: Rehabilitation Exercise 08:41 8: Module 08: Sports Nutrition 08:05 9: Module 09: First Aid Treatment 18:04 10: Module 10: Professionalism and Ethics of Sports Therapy 09:42 11: Module 11: Sports Injuries Depending on Sports Profile 12:47 12: Module 12: Major Sports Injury 19:28 13: Module 13: Drugs, Alcohol, and Testimony Reliability 10:37 14: CPD Certificate - Free 01:00 Who is this course for? This Sports Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Sports Therapy. Moreover, this course is ideal for: Sports enthusiasts seeking therapy knowledge Healthcare professionals expanding into sports therapy Individuals considering careers in sports injury management Physiotherapists interested in sports rehabilitation techniques Fitness trainers looking to enhance injury management skills Requirements There are no requirements needed to enrol into this Sports Therapy course. We welcome individuals from all backgrounds and levels of experience to enrol into this Sports Therapy course. Career path After finishing this Sports Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Sports Therapy are: Sports Therapist Physiotherapy Assistant Rehabilitation Specialist Sports Massage Therapist Athletic Trainer Sports Nutritionist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans
Wanna be the next superstar football agent, representing top talents like Cristiano Ronaldo, José Mourinho, Saka, and Kane? Look no further! This is the perfect place to kickstart your journey and learn the skills and strategies needed to manage the careers of sporting legends. Our comprehensive course on Sports Agent Course will assist you in producing the best possible outcome by mastering the Sports Agent Course skills. Learning outcomes of the Accredited Sports Agent Course course: Understand sports agents' roles and responsibilities. Assess the significance of hiring a sports agent. Identify educational requirements for sports agent careers. Recognize key qualities of successful sports agents. Gain practical experience and apply for sports agent positions. Develop negotiation skills for the role of a sports agent. Why would you choose the Accredited Sports Agent Course course from Compliance Central: Lifetime access to Sports Agent Course materials Full tutor support is available from Monday to Friday with the Sports Agent Course Learn Sports Agent Course skills at your own pace from the comfort of your home Gain a complete understanding of Sports Agent Course Accessible, informative Sports Agent Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sports Agent Course Study Sports Agent Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sports Agent Course Improve your chance of gaining in demand skills and better earning potential by completing the Sports Agent Course Accredited Sports Agent Course Curriculum Breakdown of the Accredited Sports Agent Course Module 01: Introduction to Sports Agents Module 02: Hiring a Sports Agent Module 03: Educational Requirements Module 04: Qualities Agents Need to Possess Module 05: How to Gain Experience and Apply for Jobs Module 06: How to Negotiate as a Sports Agent CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Agent Course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sports Agent Course. It is also great for professionals who are already working in Sports Agent Course and want to get promoted at work. Requirements To enrol in this Accredited Sports Agent Course, all you need is a basic understanding of the English Language and an internet connection. Career path The Accredited Sports Agent Course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sports Agent Course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
PRINCE2 Agile® Foundation Passport: On-Demand PRINCE2 Agile® Foundation Passport is your route to achieving PRINCE2 Agile® certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2 Agile® Foundation exam. This is SPOCE's award winning online route to becoming accredited in PRINCE2 Agile® Foundation. It is a straightforward and self-paced route. This is an accredited course eligible for CPDs / PDUs and prepares you for a qualification in PRINCE2 Agile® Project Management. What You Will Learn At the end of this program, you will be able to: Explain the basic concepts of common agile ways of working Describe the purpose and context for combining PRINCE2® and the agile way of working Apply and evaluate the focus areas to a project in an agile context Fix and flex the six aspects of a project in an agile context Apply or tailor the PRINCE2® principles, themes, processes, and management products to a project in an agile context Become immediately productive as a member of an agile / project environment Prepare you for Foundation level qualification in PRINCE2 Agile® Project Management Introduction to PRINCE2 Agile® Configuring PRINCE2 with Agile Agile Explained Common Agile Approaches Core Concepts of Lean StartUp Use of Hexagon - Fix and Flex The Five Targets that Underpin the Use of the Hexagon 5 PRINCE2 Agile® Behaviors The Rationale for Blending PRINCE2® with Agile Processes - DP, SU, and IP Tailoring Principles and Themes The Agilometer Directing a Project Benefits and Defining Value Cynefin Requirements How Requirements Prioritization is Used User Stories Rich Communication Starting Up a Project and Initiating a Project Agile Contracts Themes and PRINCE2 Agile® Servant Leadership and Adjusting Typical Agile and PRINCE2® Roles PRINCE2 Agile® Single and Multiple Team Structures Working Agreements PRINCE2 Agile® Guidance for the Business Case Theme PRINCE2 Agile® Guidance for the Quality Theme PRINCE2 Agile® Guidance for the Plans Theme Agile Estimation Techniques PRINCE2 Agile® Guidance for the Progress Theme PRINCE2 Agile® Guidance for the Change Theme PRINCE2 Agile® Guidance for the Risk Theme Processes - SB, CS, and MP Managing a Stage Boundary from an Agile Perspective Controlling a Stage from a PRINCE2 Agile® Perspective A Closer Look at Retrospectives Managing Product Delivery from a PRINCE2 Agile® Perspective Kanban in Detail More Kanban SCRUM in Detail CP and Summarizing PRINCE2 Agile® Closing a PRINCE2 Agile® Project The PRINCE2 Agile® Health Check Transitioning to Agile The Fundamental Values and Principles of Agile Advice for the Project Manager Using Agile
This qualification is designed for learners who wish to better their employment opportunities by providing them with the knowledge required to produce their own CV. It will begin to develop your knowledge on how to successfully gain employment opportunities. Requirements 20 Guided Learning Hours One unit to complete Assessed through portfolio of evidence Suitable for learners aged 14+ Mandatory units Participating in Sport Sports Coaching Developing Sporting Skills and Tactical Awareness