Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Train The Trainer online training course. This course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this Train The Trainer training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Train The Trainer course. The Train The Trainer course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Train The Trainer course. With this comprehensive Train The Trainer course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Train The Trainer training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join today - gear up with the essential skills to set yourself up for excellence! Experts created the Train The Trainer course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Train The Trainer Course Introduction and Welcome Introduction to Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD-accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this Train The Trainer course. This Train The Trainer will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Train The Trainer program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.
Are you looking to improve your current abilities or make a career move? Our unique Screenwriting and Screenplay Training Course might help you get there! Expand your expertise with high-quality training - study the Screenwriting and Screenplay Training and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. This course is CPD accredited, and this program allows you to get trained at your own pace and get accredited in just 6 hours. This course is designed for both part-time and full-time students. Tons of learners around the UK have taken this course to boost their knowledge and skill to work in the related field. This course is developed by industry experts and packed with several insightful modules to give you a proper understanding of this topic and accelerate your career. Expert tutor support and 24/7 customer support are what you're going to get with this premium quality course. You will get help and answers to all your queries throughout the comprehensive syllabus of this training. Anyone can easily verify your skill by checking the validity of your certificate from our dedicated website. Key Topics to Be Covered How to find motivation and ideas Structure and format of screenwriting character building and dialogue How to conduct research and development for screenwriting Screenwriting and the British Film industry explained How much UK screenwriters earn explained Learning Outcomes Learn how to turn ideas into a screenplay Ability to find motivation and ideas for screenwriting Understand the importance of research and development in screenwriting Learn techniques to structure and format screenwriting Learn step by step techniques to polish your screenplay Develop an in-depth understanding of the British film industry and screenwriting This Screenwriting and Screenplay Training is designed by industry experts and will give you a thorough understanding of that industry. Our courses are designed with easy to understand modules that break down each topic and gives our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our training course is the perfect place to start. We guarantee that you will gain relevant skill and will gain tremendous knowledge of Screenwriting and Screenplay. And the skillset that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our Course Today! Skills You Will Gain Excellent ability to write a compelling screenplay Ability to structure and format screenwriting Ability to market screenwriting ideas successfully Develop skills to turn ideas into a screenplay Excellent ability to create compelling characters and dialogue Why should you choose the Screenwriting and Screenplay Training course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this training course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Module 1: Introduction to Screenwriting Backstory Cinematic Vs. Televisual On The Road Module 2: Motivation & Ideas Motivation Finding Your Voice Art vs Craft Discipline Routine For Whom Do You Write? Script Readers Ideas The Value of Ideas Inspiration Generating Ideas Capturing Ideas Ideas & Marketing Module 3: Research & Development Research Never Stops Know Your Market Research Tools The Language Barrier Development Developing Your Research Premise High Concept & Low Concept Pre-writing Module 4: Genre The Importance of Genre Familiar Genres Genre Evolution Conventions & Motifs Using Genre Five Genre-Defining Movies Module 5: Story & Plot Understanding Story & Plot Story, Character, Incident, Structure Theme Conflict & Tension Building & Releasing Tension Reversing Expectation Ellipsis Screen Time & Narrative Time Start at the End Great Scenes Plot Sub-Plots Exposition Five Great Plots to Study Module 6: Character & Dialogue The Puppet Master Giving Characters Life Protagonist & Antagonist Example: Quiz Show Goal-Driven Protagonist Passive Protagonist Insiders Outsiders Example: Made In Heaven Empathy & Sympathy Credibility Fears and Ghost Plural- & Multiprotagonists Protagonist & Structure Antagonist Character Intros Character Traits & Accessories Dialogue First Things Last Less Is More No Conversation Do & Don'ts Module 7: Structure & Format Structure Art-Film Narrative Three-Act Structure Act I: Set-Up/Situation/Establishment Act II: Complication/Development/Plot Act III: Climax & Resolution/Conclusion Utilising Structure Scenes & Sequences Format Screenplay Format Expectations Title Page Layout Module 8: Synopses, Outlines & Treatments Problems of Semantics Synopses Outlines Treatments Module 9: Drafts First Draft Counterfeit Copyright Rewriting Second Opinions Final Polish Module 10: Marketing Selling Yourself UK & US Markets Approaching the Business: Agents Other Business Pitching Deals Best Wishes Module 11: Troubleshooting Self-Diagnosis Script Appraisals Ten Common Problems Ten Handy Hints Five Common Problems Troubleshooting 10-Point Checklist Module 12: Glossary Section: Screenwriting in the UK Module 13: Screenwriting and the British Film Industry British Film Industry - A Writer's View Key Relationships Agent Director Producer Working Together In Development Module 14: Agreements Existing Agreements Definitions Business Terms Writing Terms Screen Credit Arbitration Other Disputes New Media Comparison of New Media Agreements Joint Venture Agreement Module 15: How Much Do UK Screenwriters Earn? Components of a Deal UK Film Pay The Bbc ITV Module 16: Greatest British Screenwriters of All Time Bruce Robinson Michael Powell and Emeric Pressburger Jane Goldman Peter Morgan Christopher Nolan (& Jonathan Nolan) Mike Leigh Julian Fellowes Tom Stoppard Richard Curtis Dennis Potter (1935-1994) Assessment Process Once you have completed all the modules, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Who is this course for? This Course is ideal for People looking to develop their understanding and expertise in Screenwriting and Screenplay People aspiring to work as a professional creative writer Anyone looking to learn a new skill or acquire some knowledge Is This Screenwriting and Screenplay Training Course Right for You? This Training course is ideal for anyone who's interested in screenwriting and wants to learn more about it. This Training will help you get a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Screenwriting and Screenplay program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol in this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this course 100% online from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry-recognised skillset with this Screenwriting and Screenplay course. Career path This course will help you to kickstart or take your career in the screenwriting sector to the next level. It will help you achieve a position of respect and dignity and you will be able to get ahead of the competition. The Training certificate will add significant weight to your CV and will help you in procuring jobs in the relevant sector.
Develop your dream career as an athlete's agent with the Athlete Management training course. In this detailed training course you learn; how to guide and manage your clients career and commercial decisions, with further knowledge on growing your athlete management agency. The Athlete Management training course covers everything from; management, problem-solving and creative decision making to commercial analysis and strategic client management. Your Learning Goals: Learn about the sports agent industry Understand the duties and responsibilities of a sports agent Understand the social and economic welfare required for sports agents Learn about the different types of sports agents and their services Learn about the sports agency model Learn about the law duties of sports agents Discover the skills required to be an effective sports agent Understand the importance of networking. Who is this Course for? Athlete Management Training is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module : 01 Introduction to Sports Agent Industry 00:15:00 Sports Agent 00:30:00 Duties and Responsibilities of a Sports Agent 00:15:00 Functions of a Sports Agency 01:00:00 Characteristics of a Sports Agency 01:00:00 Different Types of Sports Agents and Services 01:00:00 The Social and Economic Weight of Sports Agents 02:00:00 Module : 02 Sports Agency Model 00:30:00 Statutory and Common Law Duties on Sports Agents 00:30:00 Sports Agents' Representative Bodies 00:30:00 Brand Building and Management 00:15:00 Networking and Sponsorship 00:08:00 Skills Required for Sports Agents 00:30:00 How to Become a Sports Agent 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This High Intensity Interval Training course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The High Intensity Interval Training course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to High Intensity Interval Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited High Intensity Interval Training course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this High Intensity Interval Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The High Intensity Interval Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum High Intensity Interval Training Introduction to HIIT 00:02:00 What Is HIIT? 00:08:00 The Benefits of HIIT 00:07:00 The Essentials of HIIT 00:08:00 Fat Loss & Muscle Gain with HIIT 00:07:00 Build Endurance with HIIT 00:08:00 Common HIIT Mistakes 00:07:00 Best Diet for HIIT 00:08:00 Supplements for HIIT 00:08:00 Final Ideas & Tips 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Team Building Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Team Building Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Team Building Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Team Building Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Team Building Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Team Building Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Defining Success Defining Success 00:05:00 Module 02: Types of Teams Types of Teams 00:06:00 Module 03: The First Stage of Team Development - Forming The First Stage of Team Development - Forming 00:02:00 Module 04: The Second Stage of Team Development - Storming The Second Stage of Team Development - Storming 00:03:00 Module 05: The Third Stage of Team Development - Norming The Third Stage of Team Development - Norming 00:02:00 Module 06: The Fourth Stage of Team Development - Performing The Fourth Stage of Team Development - Performing 00:02:00 Module 07: Team Building Activities Team Building Activities 00:03:00 Module 08: Making the Most of Team Meetings Making the Most of Team Meetings 00:03:00 Module 09: Solving Problems as a Team Solving Problems as a Team 00:08:00 Module 10: Encouraging Teamwork Encouraging Teamwork 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The UK massage industry is thriving, with an estimated market value of £5.5 billion. As awareness of holistic health grows, the demand for massage therapy increases, providing ample opportunities for trained therapists. Over 30,000 professionals work in this sector, benefitting from job flexibility and a growing clientele base. Embark on a transformative journey to master the art of Lomi Lomi massage with our comprehensive training course. Immerse yourself in the ancient Hawaiian healing traditions that make Lomi Lomi a unique and powerful massage therapy. Discover the secrets of effective forearm techniques, ensuring your clients receive the most rejuvenating and therapeutic experience possible. Throughout the course, you will learn to select the perfect massage table, choose the right creams or oils, and set up your massage space efficiently. In addition, learn how to avoid common pitfalls and protect your career as a massage therapist by understanding contraindications, intake forms, and safe practices. By the end of this course, you will be proficient in performing a complete Lomi Lomi massage sequence, leaving your clients feeling relaxed, revitalised, and deeply connected to their inner selves. Embrace the power of Lomi Lomi and elevate your massage therapy training today. This Certificate in Lomi Lomi Massage at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Lomi Lomi Massage Training Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Lomi Lomi Massage Training course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content on Lomi Lomi Massage. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Lomi Lomi Massage Training Getting Started Introduction Forearm technique-vital elements to your massage! The Table-The 4 most Important things about your Table Creams or oils The set-up. Do Not do what I did One factor that makes a HUGE Difference! It's all in the Timing! Contraindications to massage, intake forms and more Why I Don't include these things in my massages A close look at using your forearms Do no harm The Perfect Person to Practice your massage on Why most therapists don't last and what you SHOULD do instead Practice Makes Perfect Putting it all together Lomi Lomi Massage Techniques A close look at using your forearms The Back Another look at the back sequence The back of the legs The back of the legs opposite side The front of the legs The front of the legs opposite side The arms The arms opposite side The neck and head The whole sequence Whole Massage Sequence Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Lomi Lomi Massage at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals interested in expanding their knowledge of massage techniques and learning the unique art of Lomi Lomi. Whether you are a beginner, an experienced massage therapist seeking to diversify your skills, or simply passionate about holistic health and well-being, Career path Lomi Lomi Massage Therapist - £18-35k/year Spa Therapist - £18-30k/year Wellness Centre Practitioner - £20-37k/year Holistic Health Consultant - £25-45k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Lomi Lomi Massage at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Lomi Lomi Massage at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Real Estate Broker Course might help you get there! Expand your expertise with high-quality training - study the Real Estate Broker and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Real Estate Broker online training course. This online training course is accredited by CPD with CPD points for professional development. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Real Estate Broker course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Real Estate Broker program. Experts created the Real Estate Broker course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access this course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** >> Real Estate Broker << Module 01: An Introduction What Is an Estate Agent? Requirements for the Job The History of the Estate Agent Different Jobs in an Estate Agency What Do Estate Agents Do? Competitiveness within the Industry Your Local Market Summary of the Module Module 02: Different Types of Estate Agents The Rental Agent Domestic Estate Agent Property Negotiators Commercial Estate Agents Agricultural Estate Agents Property Managers Summary of the Module Module 03: Getting Started on the Job Getting Organised Become a Professional Think Success & Rate Your Progress Spread the Word Summary of the Module Module 04: Listing Property: Finding the Sellers Finding the Sellers Working with Sellers Preparing for the Listing Appointment During the Listing Appointment Taking the Listing After Getting the Listing Handling the Offer Following up to Close Summary of the Module Module 05: Valuation Process Definition of Valuation, Evaluation & Appraisal Explaining to the Client About Surveyors Your Relationship with Clients When to Start a Valuation The Valuation Meeting Assessing the Building & Property The Tour Factors to Consider for the Appraisal Presenting the Valuation Summary of the Module Module 06: Negotiating as an Estate Agent The Negotiator's Mindset Basic Concepts of Negotiation The Point of Negotiating What Negotiators Do Hard Work Summary of the Module Module 07: Selling Property: Finding the Buyers Finding the Buyers Categories of Home Buyers Making the Most of Floor Duty Preparing for Floor Duty Recognising Special Targets Being Creative Qualifying Buyers Are Purchasers Prevaricators? Getting It Financed Showing Properties Closing a Sale Handling Offers Countdown to Payday Summary of the Module Module 08: Letting Property A Brief History of Letting & Renting in Britain The Role of a Letting Agent The Letting Process Registering Landlord, Property & Applicant Details Property Valuations & Appraisals Consents to Let the Property Information to Record Photographs Service Agreements Verifying Ownership of the Property Registering Potential Applicants' Details Viewings Processing Applications Module 09: Technology for Estate Agents Digital Agency: New Opportunity Digital Marketing for Estate Agents Technology That Leverages Both Time & Money Facebook Business Page Blogs Lead Magnets - the Lead Generation Secret Module 10: Regulation of Estate Agents Enforcement - Who Regulates Estate Agents? Regulation by Statute Summary of the Module Assessment Process Once you have completed all the modules in this course , you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Real Estate Broker Training Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Management and Leadership for Business Administration will help you initiate a course of action and take advantage of opportunities that arise within organizations. You will develop the necessary critical thinking and analytical skills to make any business a success. You will explore the nuances of strategic planning, leadership principles and practices, and performance management. The course will provide the concepts and tools to establish long-term visions and goals for an organization and to effectively manage daily routines in a dynamic work environment - regardless of the type of organization or the particular area of a business. This course will further develop your human resources consulting skills as you will work with real business clients. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Management and Leadership for Business Administration is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.