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8792 Coach courses

Providing Outstanding Customer Service

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Providing Outstanding Customer Service
Delivered OnlineFlexible Dates
£1,500

Teaching Training Course (QLS Endorsed)

By Imperial Academy

FREE 5 QLS Endorsed Certificate | 5-in-1 Exclusive Bundle | CPD Accredited | Career Guided Program | Lifetime Access

Teaching Training Course (QLS Endorsed)
Delivered Online On Demand
£300

Nutritional Therapy

4.8(9)

By Skill Up

To live a balanced and healthy lifestyle, one must gain full awareness of the science behind healthy eating

Nutritional Therapy
Delivered Online On Demand2 hours 35 minutes
£25

Leading with an IT Mindset - BCS Course

5.0(12)

By Duco Digital Training

This Level 4 practitioner award encourages individuals in or working towards a leadership role (this could be an IT or technical based-role), and you want to demonstrate modern leadership behaviours to nurture a high-performing team, especially during a time of organisational change.

Leading with an IT Mindset - BCS Course
Delivered OnlineFlexible Dates
£625

Administration and Leadership Skills - QLS Endorsed

By Imperial Academy

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Administration and Leadership Skills - QLS Endorsed
Delivered Online On Demand
£150

Nutrition at QLS Level 3

4.7(47)

By Academy for Health and Fitness

Whether you want to keep yourself in top shape or wish to build a career in the fitness industry, you have to expand your knowledge of nutrition. Only with an in-depth understating of diet will you be able to stay fit and help others maintain their body. The Nutrition course is giving you a chance to enhance your knowledge of food and nutrition. This course will open new doors of opportunity for your career. This Certificate in Nutrition at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! In this Nutrition course, you will get the opportunity to enrich your knowledge of this area. The course will educate you on different supplements and micronutrients. From the informative modules, you will develop the skills to design healthy diet plans. The Nutrition course will also teach you the strategies for creating diets that will help with weight loss and muscle gain. Along with that, you will get to learn about up-to-date dieting trends. The course will end with delivering a bunch of valuable tips and techniques for a healthy diet. Build a clear understanding of diet and nutrition without stepping out of your home. Also, secure a QLS- endorsed certificate and boost your resume. Join now! This Nutrition course will enable you to Comprehend the core concepts of meal planning Enrich your knowledge and understanding of micronutrients and supplements Learn the skills to set up diets that will help with weight loss or gain muscle Familiarise yourself with the popular dieting trends Grasp the tips and tricks of healthy dieting Why Prefer This Nutrition at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Nutrition at QLS Level 3 course: Introduction Meal Planning Basics Supplements Setting Up Your Diet Adjusting Your Diet For Weigh Loss & Muscle Gains Healthy Dieting Common Dieting Trends Explained Micronutrients More Dieting Tips & Strategies Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Nutrition at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The is no special requirement to take this course. Anyone who wants to enrich their knowledge of nutrition can enrol. Individuals with an intention to pursue a career in the relevant sectors can also tackle this course. Professionals already working as nutritionists or personal trainers can join the course to lift their CV. Requirements No prior background or expertise is required. Career path The Nutrition at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Nutritionist:£25,000-£40,000 Dietitian: £26,000-£40,000 Health Coach: £20,000-£40,000 Personal Trainer: £18,000-£35,000 Fitness Instructor: £15,000-£25,000 Food and Nutrition Writer: £20,000-£40,000 Certificates Certificate in Nutrition at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Nutrition at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Nutrition at QLS Level 3
Delivered Online On Demand7 days
£100

Stress Management: Images of Resilience

By Ei4Change

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

Stress Management: Images of Resilience
Delivered Online On Demand
£78

Podcasting Essentials at QLS Level 4

4.7(47)

By Academy for Health and Fitness

>>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!<< The UK podcasting scene is booming! With over 200 million listens a week, and 1 in 4 Brits tuning in each month, could this be your chance to join the audio revolution? Welcome to our Podcasting Essentials course, your roadmap to launching your own podcast, growing your audience, and leaving your mark in this dynamic space. This Diploma in Podcasting Essentials at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Podcasting Essentials course provides comprehensive knowledge and practical skills in podcasting, covering planning, recording, editing, voice coaching, publishing, video podcast creation, promotion strategies, and outsourcing tasks. It offers a holistic approach to podcast production and management, ensuring a thorough understanding of the craft. No prior experience? No worries! We cater to aspiring podcasters of all levels, providing actionable insights and practical tools to confidently launch your show and captivate your listeners. Hone your skills, build your audience, and pave the way for a fulfilling career in this dynamic industry. Enrol today in our Podcasting Essentials course and be heard! Learning Outcomes of Podcasting Essentials course Understand the fundamental concepts and growth of podcasting in the UK. Master planning and structuring engaging podcast content effectively. Gain proficiency in using various tools and technologies for podcasting. Acquire skills in recording high-quality audio for podcasts. Learn advanced techniques in editing and enhancing podcast audio. Explore strategies for effectively promoting and marketing podcasts. Why Choose Our Podcasting Essentials Course? FREE Diploma in Podcasting Essentials at QLS Level 4 certificate Get a free student ID card with Podcasting Essentials Training Get instant access to this Podcasting Essentials course. Learn Podcasting Essentials from anywhere in the world The Podcasting Essentials is affordable and simple to understand The Podcasting Essentials is an entirely online, interactive lesson with voiceover audio Lifetime access to the Podcasting Essentials course materials The Podcasting Essentials comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Podcasting Essentials at QLS Level 4 course: Module 01: Podcasting Fundamentals Module 02: Planning Podcast Module 03: Podcasting Tools Module 04: Recording a Podcast Module 05: Power Voice Coaching Module 06: Editing Your Podcast Module 07: Publishing Podcast Module 08: Creating a Video Podcast Module 09: Promoting and Marketing Module 10: Podcast Outsourcing Assessment Process of Podcasting Essentials course You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Podcasting Essentials at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Podcasting Essentials at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Aspiring podcasters Marketing professionals Content creators Media enthusiasts Personal brand builders Storytellers Requirements No prior background or expertise is required in this Podcasting Essentials course. Career path This Podcasting Essentials course will allow you to kickstart or take your career to the next stage in the related sector such as: Podcaster Audio Editor Content Creator Marketing Specialist Voice Coach Media Consultant Salary Range: $20,000 - $200,000+ (Highly variable depending on audience size, sponsorships, and ad revenue) Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Podcasting Essentials at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Podcasting Essentials at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Podcasting Essentials at QLS Level 4
Delivered Online On Demand3 weeks
£100

October In-Person 2025 Fundamentals of Organisation & Relationship Systems Coaching Training

By CRR UK

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

October In-Person 2025 Fundamentals of Organisation & Relationship Systems Coaching Training
Delivered In-Person in London
£875

Naturopathy Diploma - CPD Certified

4.9(27)

By Apex Learning

Winter Flash Sale | 11-in-1 Premium Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180

Naturopathy Diploma - CPD Certified
Delivered Online On Demand1 hour
£49