550 Coach courses in London

A pioneering provider of independent mentoring services  For adults who are training to be teachers and Early Career Teachers (ECTs), our mission is to support and empower aspiring educators as they navigate their journey towards becoming skilled and confident professionals in the teaching profession. As a mentorship program tailored specifically for adults pursuing a teaching career, we understand the unique challenges and expectations placed upon trainees in the profession. We are committed to providing comprehensive and personalised support to help trainees meet the teaching standards set by the Department for Education in England. The teaching standards and expectations in England Our experienced mentors are well-versed in the teaching standards and expectations in England. We provide guidance and practical assistance to trainees in areas such as lesson planning, classroom management, assessment strategies, and creating inclusive learning environments. Our aim is to help trainees develop a deep understanding of the curriculum, pedagogical approaches, and effective teaching techniques. Planning Planning is a crucial aspect of a teacher's role, and we offer specialised support to trainees in this area. Our mentors work closely with trainees to develop effective lesson plans that align with curriculum requirements and engage students in meaningful learning experiences. We provide guidance on designing differentiated instruction to meet the diverse needs of students, fostering a supportive and inclusive classroom environment. Confidence Confidence is essential for success in the teaching profession, and we are dedicated to helping trainees build their self-assurance. Our mentors provide individualised coaching and feedback, helping trainees develop their teaching skills, classroom presence, communication abilities, and interpersonal skills with other staff. We create a safe and supportive environment where trainees can explore their strengths, identify areas for growth, and gain the confidence needed to deliver impactful lessons and engage with students and the wider school community effectively. High quality resources In addition to planning and confidence-building, GLA Tutorsoffers a range of other support services to trainees. We provide resources and guidance on effective behavior management strategies, assessment and feedback techniques, and effective use of technology in the classroom. Our mentors also offer guidance on professional development opportunities, helping trainees stay updated with the latest educational research and best practices in teaching. A collaborative and ongoing process At GLA Tutors, we believe that mentorship is a collaborative and ongoing process. Our mentors build strong relationships with trainees, offering ongoing support, guidance, and encouragement throughout their training and early career stages. We understand the challenges and triumphs that trainees may encounter, and we are dedicated to helping them navigate their journey towards becoming successful and impactful teachers. ChooseGLA Tutorsas your trusted partner in your teaching journey. With our experienced mentors, personalised support, and comprehensive resources, we are committed to helping you meet the teaching standards, develop as a confident educator, and make a positive impact in the lives of your students.  Invest in your future as a teacher and join us at GLA Tutors today.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.

We invite adults, children, complete beginners, and advanced pianists alike to join us at our studio on Baker Street for the finest and most comprehensive piano lessons London has to offer, thanks to a wonderful team of piano instructors. Please contact us for in-person or online lesson availability.

Hi, I’m Ondine a dog walker and trainer based in the Rhondda Valley. I have been training dogs since I was 8 years old when I finally persuaded my parents to allow me to get my first dog, Sam an incredibly naughty Border Terrier, Jack Russel cross. My life has led me to love and train all types of dogs from German Shepherds to Cayman Islands street dogs like Rosa. I have trained dogs to fight crime with the Royal Cayman Islands Police Service and have interned with the Miami Dade Police Department K9 Unit. I have also been lucky enough to train Flyball with the wonderful Pam Martin and the Top Dog Flyball Team as well as be coached by the Canadian Flyball champions and world record holders, Team Spring Loaded Flyball. All of this experience and fun has led me to be a firm believer that you CAN teach an old dog new tricks. Qualifications International Society of Animal Professionals Canine Communication Merit Dog Emotion and Cognition – Duke University Animal Behaviour and Welfare by The University of Edinburgh

This course allows our students to raise their game to the next level. With world class coaching, we provide the best training session for your child giving them the chance to compete at a national level.

Tennis kids coaching

This course allows our students to raise their game to the next level. With world class coaching, we provide the best training session for your child giving them the chance to compete at a national level.

https://www.instagram.com/masterpeacelondon/

https://www.instagram.com/masterpeacelondon/