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Business Relationship Management Professional (BRMP)® Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaptation in IT. The Business Relationship Management Professional (BRMP) training and certification program provides a foundational understanding of business relationship management (BRM) for individuals at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. In other words, this course provides the 'why' and the 'what' - 'why' business relationship management is important to your organization and 'what' a BRM capability does to add value to your organization. This interactive course, with discussions, partnering activities, and periodic knowledge checks, will provide you with the opportunity to apply learning to your unique organizational situations, creating solutions that you can use immediately upon returning to your workplace. This practical knowledge will allow you to demonstrate immediate value in your role, as well as prepare you for the BRMP Certification exam. What You Will Learn This course provides a foundational understanding of Business Relationship Management. Upon completion of the BRMP® course, participant will be able to demonstrate their understanding: Explain what business relationship management is and the value it provides to an organization Articulate the need for an organization to move beyond traditional goals of profit and products to encompass those that are appropriate for a relationship-centered organization Describe the importance of integrating business relationship management into every element of their organization Define the importance of educating their organization that a mature BRM capability will evolve culture, build partnerships, drive value, and satisfy purpose Apply business relationship management to their organization's triple bottom line of people, purpose, and planet Explain the basic knowledge, skills, and mindsets of the business relationship management role Clarify the core business relationship management approaches, tools, and templates used to achieve results Illustrate the value and impact the BRM capability has on an organization by completing a draft of the BRM Capability Workbook BRM Introduction - The Bigger Picture Why BRM = why now? Relationship-centered organization Theory of 'relationshipism' Triple bottom line BRM defined Activity domains BRM challenges BRM Capability BRM capability framework Organizational purpose and strategy Now-to-new Evolve culture Build partnerships Drive value Satisfy purpose Limitless growth and improvement BRM Capability - Evolve culture Evolve culture framework Purposeful narrative Desired behaviors Influential relationships Personal growth BRM Capability - Build partnerships Build partnerships framework BRM role competency model Relationship maturity and quality Partnering mindsets Relationship discovery Relationship nurturing BRM Capability - Drive value What is value? Types of value Sources of value Drive value framework BRM role competency model Value discovery Value realization Value results BRM Capability - Satisfy purpose Satisfy purpose framework BRM role competency model Through the BRM capability Through the triple bottom line Social value BRM Capability - Wrap-up Evolve culture capability framework Build partnerships capability framework Drive value capability framework Satisfy purpose capability framework BRM Role Our purpose and what we believe Role clarity Single point of focus BRM Code of Ethics BRM Role Competency Model BRM mindset Scope of BRM role BRM role with organizational factors BRM Team Our purpose and what we believe BRM team definition BRM team purpose, mission, and vision Assessing the value of a BRM team Organizing a BRM team Leading a BRM team Transition management Coaching BRMs Closing - BRM Key Learnings Key learnings from each module Closing - BRMP Course Wrap-Up What to do in the next 30/60/90/365 days Digital badge After passing the exam Recap learning objectives Review learning objectives Review expectations Course feedback
Launch your Detailing Career Combining two of our syllabus levels into a 5-day period, this course has been specially created to accommodate those travelling from further afield, and international detailer training. UK Detailing Academy's recommended syllabus path remains that structured learning over a longer period remains the most effective way to deliver vocational education. It's the reason we disagree with supposed one-week 'master detailer' courses in principle, there's just too much information in a short space of time. However, we recognise that, for some, the logistical challenges can be both burdensome and financially off-putting. With that in mind, we have taken the decision to introduce an allowance to book Levels One and Two of our detailer syllabus back to back for those travelling long distances to attend. Attendees will still need to complete the coursework and take the online exams for both levels in order to achieve our certification. For more information on the syllabus of both courses, please read through the full course description below. Notes: Mondays are the only start day available online as this is a 5-day course. If you need to start on another day due to travel and run over into the following week, please contact us to discuss. To book this course using Paypal Credit, please contact the office as it exceeds the advertised maximum payment limit, which we can then negotiate. Combining two of our syllabus levels into a 5-day period, this course has been specially listed to accommodate those travelling from further afield and international detailer training. UK Detailing Academy's recommended syllabus path remains that structured learning over a longer period remains the most effective way to deliver vocational education. It's the reason we disagree with supposed 5-day 'master detailer' courses in principle. However, we recognise that for some the logistical challenges can be both burdensome and financially off-putting. With that in mind, we have taken the decision to introduce an allowance to book Levels One and Two of our detailer syllabus back to back for those travelling long distances to attend. Attendees will still need to complete the coursework and take the online exams for both levels in order to achieve our certification. The aim of Level One is ideal for those just about to, or have recently entered the detailing industry, or those who wish to reset and refresh their skills. the aim is to familiarise the candidate with the processes and maintenance of vehicles from a professional and business view, teaching the foundations of correct vehicle cleaning up to the final familiarisation of entry-level dual action machine polishers. Business practices and health and safety are explored covering areas such as pricing, marketing, SDS and environmental conformity. Along the way topics covered will be: Washing stages Wash media Environmental considerations Drying methods Bonded contamination and its removal Wheel care and maintenance Glass and hard surfaces Engine bay cleaning Vulnerable surfaces Efficiency and process PPE and safety Clothing and working practices Risk assessment Chemical knowledge Van set-ups Interior detailing Leather and soft surface care Fillers/glazing Dual action machine polishers intro Minor defect identification Paint types LSPs Final presentation Marketing Conflict resolution and customer care Financing Insurance Pricing and quotes Business Administration Memberships Social Media Manual handling Safe working practices Pre-work inspection Level 2 Following your introduction skills learnt in Level One you will be progressing onto more advanced machine polishing and cleaning techniques. Machines introduced at this level include forced rotation dual action polishers, every inception of Dual action polishers, both in throw and size. We'll also look at pad types, heavy cutting options and defect identification to assess what can be rectified and how. Interiors are explored in greater depth with higher yield services with dry steam cleaning, odour removal, leather protection and treatment, and stain removal with the associated chemistry. • Pad types • Compound grades • Rubber and plastic protection • Coatings after-care • Polymer and PTFE exterior LSPs • Glass sealants • Troubleshooting • Accreditations • Financial management • Insurance • Marketing • Pricing • Spot Sanding • Targeting your customer base • Safe working practice • Workshop planning • Intermediate chemical knowledge • Efficiency and time management • Matt finishes • Environmental considerations • Advanced cleaner chemistry • Bonded overspray and concrete • LSPs • Engine bay detailing • Plastic trim restoration • Odour removal • Steam cleaning • Stain removal & chemical principles • Fabric and leather protection • Paint types and their principles • Long and short throw DA machines • Forced action machines • Lighting • Defect identification All levels are accompanied by a full course booklet to revisit topics covered when needed. Practical assessment takes place as part of the original training session, at the end of the course you will be assigned a (manageable) series of case studies and exercises to complete over the period of 3 months to cement the knowledge. There is then an externally assessed online exam, to ensure there are no weaker/problem areas and to assess the candidate's knowledge. After which the Level One and Two accreditations are awarded and you can either progress or choose to practice the skills gained with ongoing support. We would again stress that, if able to attend both courses separately, candidates are likely to better retain the information delivered. However, if logistics are a challenge, then this is the ideal course to get your detailing career started. Course Length 3 Days (0930 - 1600) Group Size One-to-One Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Experience / Qualification Open to all Refreshments or Lunch Refreshments included
FORS Approved Virtual Reality Safe Urban Driving Training Registration will begin at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Equip your drivers with the skills to navigate urban roads safely with our innovative VR training course. This DVSA-approved, 7-hour course utilises virtual reality to create a fully immersive learning experience. Drivers will gain a firsthand perspective of the challenges faced by vulnerable road users, such as cyclists, in a safe and controlled environment. Benefits: Immersive Learning: Develop empathy and understanding of vulnerable road users through VR simulations. Accessible & Risk-Free: Learn defensive driving techniques without the need for on-road cycling experience. Consistent Quality: Get a standardised training experience unlike unpredictable real-world scenarios. Course Content: The Changing Urban Landscape Sharing the Road with Vulnerable Users Defensive Driving Techniques Driver Attitude and Perception Impact of Driver Fitness on Safety Hazard Recognition for Vulnerable Road Users Compliance and Recognition: This course meets the requirements of: Work Related Road Risk (WRRR) FORS Silver Level CLOCS Standard Invest in your drivers' safety and the safety of vulnerable road users. Enroll today! Please review our Terms and Conditions for more information.
FORS Approved Virtual Reality Safe Urban Driving Training Registration will begin at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Equip your drivers with the skills to navigate urban roads safely with our innovative VR training course. This DVSA-approved, 7-hour course utilises virtual reality to create a fully immersive learning experience. Drivers will gain a firsthand perspective of the challenges faced by vulnerable road users, such as cyclists, in a safe and controlled environment. Benefits: Immersive Learning: Develop empathy and understanding of vulnerable road users through VR simulations. Accessible & Risk-Free: Learn defensive driving techniques without the need for on-road cycling experience. Consistent Quality: Get a standardized training experience unlike unpredictable real-world scenarios. Course Content: The Changing Urban Landscape Sharing the Road with Vulnerable Users Defensive Driving Techniques Driver Attitude and Perception Impact of Driver Fitness on Safety Hazard Recognition for Vulnerable Road Users Compliance and Recognition: This course meets the requirements of: Work Related Road Risk (WRRR) FORS Silver Level CLOCS Standard Invest in your drivers' safety and the safety of vulnerable road users. Enroll today! Please review our Terms and Conditions for more information.
FORS Approved Virtual Reality Safe Urban Driving Training Registration will begin at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Equip your drivers with the skills to navigate urban roads safely with our innovative VR training course. This DVSA-approved, 7-hour course utilises virtual reality to create a fully immersive learning experience. Drivers will gain a firsthand perspective of the challenges faced by vulnerable road users, such as cyclists, in a safe and controlled environment. Benefits: Immersive Learning: Develop empathy and understanding of vulnerable road users through VR simulations. Accessible & Risk-Free: Learn defensive driving techniques without the need for on-road cycling experience. Consistent Quality: Get a standardized training experience unlike unpredictable real-world scenarios. Course Content: The Changing Urban Landscape Sharing the Road with Vulnerable Users Defensive Driving Techniques Driver Attitude and Perception Impact of Driver Fitness on Safety Hazard Recognition for Vulnerable Road Users Compliance and Recognition: This course meets the requirements of: Work Related Road Risk (WRRR) FORS Silver Level CLOCS Standard Invest in your drivers' safety and the safety of vulnerable road users. Enroll today! Please review our Terms and Conditions for more information.
This Advanced Skin Care Diploma is a great way to gain accreditation of SIX of the most popular skin care treatments. It is the perfect way to add to your beauty business or if you already work in the beauty industry you can add a range of treatments to your current treatment list. If you prefer one treatment at a time then we offer this too. You can find all our courses here Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? Beginner- These are advanced treatments so you will be required to complete the VTCT Level 2 Facial Skincare & Massage first. Experienced- Those with a relevant Level 2 VTCT qualification (or equivalent) can enrol onto this course without any further qualifications needed. Course Content You will cover; Microdermabrasion LED Light Therapy (full course content can be found here) Dermaplaning (full course content can be found here) Chemical Peels. (full course content can be found here) Microneedling Nano Needling (full course content can be found here) A full start up equipment kit will be available to purchase on training. Details will be provided upon booking. Course Duration & Cost You will be required to do home study of treatment theory before you attend the practical training. This will allow more time to work on models and get hands on experience. Level 2 and 3 have an online portal with video tutorials to support your learning and reduce time in centre. The Advanced Skin Care Diploma will be completed over 2 intensive practical days. £1300 If you are a Beginner with no experience you will be required to be in for 3 intensive practical days which will include the VTCT Level 2 Facial Massage & Skin Care £1999 The Qualified Level 3 Skin Specialist course is a combination of the Advanced Skin Care Diploma, VTCT Level 2 Facial Massage & Skin Care and Level 3 Facial Electrotherapy and you will be required to be in the centre for 4 intensive practical days £3200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses
This is course will give you EVERYTHING you need to become a VTCT Level 3 Qualified Skin Specialist. Why do you need THIS course? Previously the beauty industry had very lax regulation and you could start your business with just CPD accreditation. However, insurance companies, professional skin care brands and professional equipment providers are now looking for qualifications like VTCT as these are a set standard that require assignments and exams at a very minimum of Level 2 and in most cases Level 3. This means a combination of both VTCT and CPD means your business will meet industry standards What is the difference between CPD and VTCT? Qualifications are listed on the Regulated Qualifications Framework (RQF), which is the national framework of UK qualifications, and the certificate of achievement is issued by an Awarding Organisation. Your certificate means you are ‘qualified’ in that subject CPD is a piece of training developed by an individual or organisation that sits outside the regulated qualifications framework. It confers a skill not a qualification. Treatments such as dermaplaning can only be completed as a CPD therefore a combination of both VTCT and CPD will increase your revenue. You will gain the following; Level 3 Access to Aesthetic Therapies- This has Level 2 Facial Therapy within it making the course suitable for complete beginner. Full content list is below. Advanced Skin Care Diploma Microdermabrasion LED Light Therapy Dermaplaning Chemical Peels. Microneedling Nano Needling If you prefer one treatment at a time then we offer this too. You can find all our courses here We also offer the Level 4 Qualified Skin Specialist Course Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? This course is perfect for those who are beginners with no experience. However, the course can be tailored for those who have partial qualifications/ accreditation and would like to become a qualified Level 3 practitioner. Course Content You will cover; VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification, which will facilitate further and additional study at levels 4 and above. Learners must achieve all mandatory units which include: – Health and safety – Facial therapy – Consultation and client care – Anatomy, physiology and pathology – Electrical therapies Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety pertaining to level 2 and 3 therapies. They will also develop the knowledge, understanding and skills to consult with clients and analyse their skin to help facilitate the provision of facial therapies. In parallel, learners will develop their communication and customer service skills, all of which are valued highly by employers. Advanced Skin Care Diploma Microdermabrasion LED Light Therapy (full course content can be found here) Dermaplaning (full course content can be found here) Chemical Peels. (full course content can be found here) Microneedling Nano Needling (full course content can be found here) A full start up equipment kit will be available to purchase on training. Details will be provided upon booking. Course Duration & Cost You will be registered onto online portal with easy access for viewing of tutorials reducing time in the centre. You will be required to do home study of treatment theory as well as assignments before you attend the practical training. This will allow more time to work on models and get hands on experience. The Qualified Level 3 Skin Specialist course is a combination of the Advanced Skin Care Diploma and VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies and you will be required to be in the centre for 4 intensive practical days £3200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses, Combined Courses, ofqual, Training
Discover EnergyEdge's course for decision-based geothermal field development. Unlock your potential and excel in this dynamic industry.
A virtual sales training programme aimed at enhancing the skills of the salesperson to have engaging customer conversations which open opportunities and close more business.