Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Administrator IT support personnel Helpdesk support staff The secondary audience for this course is as follows: Network Engineering Staff Overview Upon completing this course, the learner can meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) system and its environment Configure CUCM to support IP Phones Configure Cisco Unified Communications Manager and IM&Presence to support Cisco Jabber soft client. Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Demonstrate the use of Self Care Portal functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Define the capabilities of and demonstrate the Bulk Administration Tool Define the SMART Licensing model for Cisco Unified Communications Demonstrate the use of the Unified Reporting tool Demonstrate the use of the Dialed Number Analyzer Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system Describe the components that are required for user call processing by Cisco Unity Connection Implement the various features and options that are available to users in Cisco Unity Connection Explore Cisco Unity Connection version features and functions Use the various applications, tools, and reports that are available in Cisco Unity Connection Administering Collaboration Environments (CLACE) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with the Cisco Unified Communications Manager and Cisco Unity Connection product's day-to-day operation. The CLACE course is the replacement for the CMA / UCA courses. CLACE is a lab-intensive course. The primary focus is learning by performing the configuration tasks. The amount of theory is limited to allow more time for discovery exercises. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan, and implementing Features. The course also covers Jabber administration and Cisco Unity Connection administration features, options, and configuration settings. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the CUCM and CUC software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x of the applications. The concepts and the lab tasks are the same for most of the software versions. Define Collaboration Technology and Benefits Define Collaboration Benefits Describe On-Premise, Cloud, and Hybrid Deployments Describe On-Premise Collaboration Deployments Describe Cisco's Collaboration Endpoints Describe Cisco Collaboration On-Premise Edge Solutions Describe Cisco's Collaboration On-Premise Conferencing Solutions Describe Cisco Cloud Services Administering Initial Parameters for Cisco Unified Communications Manager Understand the On-Premise Collaboration Deployment Models Describe The Cisco Unified CM Cluster Services Define Network requirements for Collaboration Define Network Services for Collaboration Navigate Cisco Unified CM Discovery 1: Configure Cisco Unified Communications Manager Initial Parameters Explore Cisco Unified CM Groups Discovery 2: Configure the Cisco UCM Core Systems Settings Exploring Endpoints and the Registration Process Identify Cisco Endpoint Solutions Explore the Boot up Process of an Endpoint Describe Power Over Ethernet Discovery 3: Configure an Access Switch for an Endpoint Describe IP Network Settings Discovery 4: Deploy an IP Phone Through Auto and Manual Registration Discovery 5: Administer Endpoints in Cisco Unified Communications Manager Managing Users in Cisco Unified Communications Manager Analyze Cisco UCM Users Types and Settings Describe Methods for Authenticating Cisco UCM Users Discovery 6: Create Local User Accounts Discovery 7: Adding Users in Cisco Unified Communications Manager Describing a Basic Dial Plan Describe the Concepts of a Dial Plan and Call Routing Describe Elements of Call Routing Explore Digit Manipulation and Translation Patterns Discovery 8: Create a Basic Dial Plan Describing Class of Service Explore the Concepts of Class of Control Discovery 9: Explore Partitions and Calling Search Spaces Discovery 10: Explore Private Line Automatic Ringdown (PLAR) Enabling Endpoints and Features Configure a Cisco Jabber Endpoint in Cisco UCM Discovery 11: Implementing Common Endpoint Features (Configuring Hunt Groups and Call Coverage) Explore Mobility Discovery 12: Implement Mobility Implementing Media Resources in Cisco Unified Communications Manager Media Resource Overview Media Resource Selection and Access Control Audio and Video Conference Bridge Devices Audio and Video Conference Bridge Integration Options Discovery 13: Configuring Media Resources Reporting and Maintenance Explore the Troubleshooting Process Describe Reporting and Maintenance Tools Describe the Cisco Real-Time Monitoring Tool Discovery 14: Use Reporting and maintenance Tools Describing Cisco Instant Messaging and Presence Describe Cisco IM and Presence Features and Architecture Clustering Describe Cisco IM and Presence Components and Communication Flows Enabling Jabber Cisco Jabber Deployment Modes Discovery 15: Deploy an On-Premise Cisco Jabber Client for Windows Configure Unity Connection Integration Overview of Cisco Unity Connection Integration SIP Integration Typical Integration Mistakes Integration Considerations Discovery 16: Configure the integration between Cisco Unity Connection and Cisco UCM Discovery 17: Configure Voicemail Users Configuring Cisco Unity Connection Call Handlers Call handler Overview System Call Handler Caller Input Operator Call Handler Goodbye Call Handler Directory Handler Interview Handler Troubleshooting Cisco Unity Connection Overview of Cisco Unity Connection Troubleshooting Options Integration Troubleshooting Tools Cisco Real-Time Monitoring Tool Discovery 18: Troubleshoot Cisco Unity Connection Additional course details: Nexus Humans Cisco Administering Collaboration Environments (CLACE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Administering Collaboration Environments (CLACE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Our classes operate seven days a week in Surrey and Sussex across several different venues. See ‘Our Venues’ page for more information. Below you will find our Class Schedule with information on where each of our classes run. Please send an enquiry to our friendly office team to check availability. Please note: Some of our classes do have a waiting list. Oakwood Sports Centre, Horley DAY TIME ACTIVITY LEVEL Monday 6:00pm to 7:00pm Boys Gymnastics School Starting Age Monday 7:00pm to 8:00pm Freestyle Gymnastics School Starting Age Monday 8:00pm to 9:00pm Adult Combined Class (Gymnastics and Trampoline) Ages 16+ Wednesday 6:00 pm to 7:00 pm Youth Gymnastics Ages 10-19 yrs Wednesday 7:00 pm to 8:00 pm Freestyle Gymnastics School Starting Age Wednesday 8:00 pm to 9:00 pm Freestyle Gymnastics Ages 10+ Thursday 5:00pm to 6:00pm Boys Gymnastics School Starting Age Thursday 6:00pm to 8:00pm Elite Gymnastics By Invitation Only Thursday 8:00pm to 9:00pm Adult Gymnastics Adults Friday 5:00pm to 6:00pm Gymnastics Beginners. School Starting Age Friday 6:00pm to 7:00pm Gymnastics Improvers Friday 7:00pm to 8:30pm Gymnastics Advanced Saturday 9:00am to 10:00am FunFit Ages 2+ Saturday 10:00am to 11:00am FunFit Ages 2+ Saturday 11:00am to 12:00pm Gymnastics Beginners. School Starting Age Saturday 12:00pm to 1:00pm Gymnastics Improvers Saturday 1:00pm to 2:00pm Gymnastics Advanced Sunday 9:00am to 10:00am FunFit Ages 2+ Sunday 10:00am to 11:00am FunFit Ages 2+ Sunday 11:00am to 12:00pm Gymnastics Beginners. School Starting Age Hazelwick School, Crawley Day Time Activity Level Friday 5:30pm to 6:30pm Gymnastics Beginners. School Starting Age Friday 6:30pm to 7:30pm Gymnastics Improvers Friday 7:30pm to 9:00pm Gymnastics Advanced Saturday 9:00am to 10:00am FunFit Ages 2+ Saturday 10:00am to 11:00am FunFit Ages 2+ Saturday 11:00am to 12:00pm Gymnastics Beginners. School Starting Age Saturday 12:00pm to 1:00pm Gymnastics Beginners. School Starting Age Saturday 1:00pm to 2:00pm Gymnastics Improvers St Bedes School, Redhill Location Day Time Activity Level Gymnasium Monday 6:00pm - 7:00pm Gymnastics Beginners. School Starting Age Gymnasium Monday 7:00 pm - 8:00pm Gymnastics Advanced Gymnasium Wednesday 6:00 pm - 7:00 pm Gymnastics Beginners. School Starting Age Gymnasium Wednesday 7:00 pm - 8:00 pm Gymnastics Improvers Jubilee Centre, East Grinstead Day Time Activity Level Tuesday 10:00 am - 11:00 am FunFit (Preschool) Ages 2+ Tuesday 11:00 am - 12:00 pm FunFit (Preschool) Ages 2+ Tuesday 4:00 pm - 5:00 pm Gymnastics Beginners. School Starting Age Tuesday 5:00 pm - 6:00 pm Gymnastics Beginners. School Starting Age Tuesday 6:00 pm - 7:00 pm Gymnastics Improvers Tuesday 7:00 pm - 8:00 pm Gymnastics Advanced Thursday 4:00 pm - 5:00 pm Gymnastics Beginners. School Starting Age Thursday 5:00 pm - 6:00 pm Gymnastics Improvers Thursday 6:00 pm - 7:00 pm Gymnastics Advanced Copthorne Parish Hub, Copthorne Day Time Activity Level Monday 4:30pm to 5:30pm Gymnastics Improvers Monday 5:30pm to 6:30pm Gymnastics Advanced Tuesday 3:30pm to 4:30pm Gymnastics Beginners. School Starting Age Tuesday 4:30pm to 5:30pm Gymnastics Improvers Tuesday 5:30pm to 6:30pm Gymnastics Advanced Thursday 5:00pm to 6:00pm Gymnastics Beginners. School Starting Age Thursday 6:00pm to 7:00pm Gymnastics Improvers Friday 5:30pm to 6:30pm Gymnastics Beginners. School Starting Age Friday 6:30pm to 8:00pm Gymnastics Advanced Saturday 9:00am to 9:45am Kinder Gym (Preschool Gymnastics) Ages 2+ Saturday 9:45am to 10:30am Kinder Gym (Preschool Gymnastics) Ages 2+ Saturday 10:30am - 11:15pm Kinder Gym (Preschool Gymnastics) Ages 2+ Saturday 11:15pm - 12:15pm Gymnastics Beginners. School Starting Age Saturday 12:15pm - 1:15pm Gymnastics Improvers Oxted School, Oxted Day Time Activity Level Friday 5:30pm to 6:30pm Gymnastics Beginners. School Starting Age Friday 6:30pm to 7:30pm Gymnastics Improvers Friday 7:30pm to 8:30pm Gymnastics Advanced St Margaret's School, Crawley Day Time Activity Level Tuesday 3:30pm to 4:30pm Gymnastics Beginners. School Starting Age Tuesday 4:30pm to 5:30pm Gymnastics Improvers Thursdays 3:30pm to 4:30pm Gymnastics Beginners. School Starting Age Thursdays 4:30pm to 5:30pm Gymnastics Improvers Club Closure Dates Our classes operate all year round except for two weeks over Christmas and New Year. We are also closed on Easter Weekend and Bank Holidays
Classes from A1 to C2 level of the CEFR (Common European Framework of Reference for Languages). A1 - A2 Beginners Let’s start learning French! With this course you will learn the basic elements and key phrases of the French language from the very beginning. You might know a few words and expressions already, but what about making your visit more authentic by interacting with people once you are there? The exercises and activities in this course will build your confidence with useful expressions, pronunciation, grammar practice, verb drills (present tense of most common verbs) and speaking/listening activities, games and quizzes will be included along the way. The syllabus: French language sounds are unique, so you need to know how to pronounce each sound correctly. This course will aim not only at building your confidence when speaking French but also to sound French! Greetings, formal and informal address; how to introduce yourself/ introduce others, ask for something in cafés and restaurants, giving/exchange details, understanding numbers and prices, talking about jobs and family, where you live; asking and understanding directions and other basic vocabulary when going around shopping; you will also learn some cultural traits and fun facts about French people. B1 - B2 Intermediate Now that you know some French, why not improve your language skills further?The intermediate course is structured around grammar activities (such as prepositions, combined articles and pronouns), verb drills (past tenses, progressive forms, future tense), comprehension activities, short stories, common idiomatic expressions, games and quizzes. The syllabus: describing people, booking hotels, booking accommodation online and via emails, more about numbers, describing places, expressing admiration, enquiring about services such as public transport; talking about homes, finding a house; expressing likes and dislikes, shopping (markets), buying shoes and clothes, expressing preferences, writing invitations, giving your opinion, making suggestions, buying tickets, understanding directions, describing situations in the past; making plans for the future. C1 - C2 Advanced The advanced course is designed for students who already know French but want to take their knowledge further in order to hone their skills in all aspects of the language learning. With the advanced course, the student will have the opportunity to learn the grammar and vocabulary acquired with the intermediate course, but more in depth with more listening and practical activities and role play. The focus of this course is to prepare the student to live in a French speaking country. The teaching approach will also include a variety of newspapers articles (short at the beginning and longer articles as the student progresses further). The articles are used as conversation topics in order to hone vocabulary and grammar skills. Short videos from trusted resources will also be used for speaking practice during the class to boost fluency and to learn new common expressions. This course may include writing tasks about specific topics which the student will discuss during the class with the teacher. The syllabus: Includes talking about saying what you have done recently using a variety of verbs and expressions, referring to events in the past using the imperfect tense and the past tense, understanding the weather forecast, making suggestions, understanding and giving instructions, comparing things, giving reasons, solving problems, discussing preferences, asking for and giving advice, talking about holidays, making plans for the future. French school support tuition. We provide help to students who need support with homework in order to pass their exams. Ad hoc extra activities and grammar notes can be provided to revise and consolidate the notions acquired at school. Help with short essay writing and proof reading also available. Online French classes: The online classes are delivered via Skype and classes can be for individuals and for small groups. We can prepare you for DELF B1 (Diplôme d’études en langue Française).
English as a foreign language Prepare to pass the citizenship English language test (IELTS life skills) Classes from A1 to B1 level of the CEFR (Common European Framework of Reference for Languages) . A1-A2 Elementary This course is designed for students of English who have little knowledge of the English language and want to achieve a better level. The course will focus on speaking practice, reading comprehension and pronunciation skills, writing and grammar. The syllabus: countries, numbers, possessive pronouns, days of the week, pronunciation skills (linking, stress, intonation). Family vocabulary and everyday objects; present tense of most common regular and irregular verbs. Asking questions and talking about activities, can and can’t, transports, some and any, how much and how many. Past simple, regular and irregular verbs, ordering food and drinks, dates and other past time phrases, buying tickets, asking politely, past simple, negative forms and questions, shops and shopping for clothes. Comparative adjectives, use of articles, going out and staying in, might and will, education and careers, filling a form, present perfect and sentence stress. Prepositions of movement, going places and describing things in a town, real life: for example, telephoning; consolidation activities. A2 - B1 Pre-intermediate This course will develop further your English language skills acquired with the Elementary course. This course will help you with the preparation for the citizenship test. Each lesson will focus on a grammar topic, vocabulary, reading and pronunciation practice, writing. The syllabus: revision of questions; present simple and frequency phrases. Talking about leisure activities and games, past simple, positive and negative, time phrases (at, on, in ago), describing feelings, talking about daily routines and jobs; should and shouldn’t, present continuous for future arrangements; inviting people; Comparative and superlative adjectives, questions with: how, what and what … like? Describing people; vowel sounds and silent letters, weak forms of prepositions. Quantifiers with countable and uncountable nouns, asking and giving directions. Present tense after if, adjectives for describing places, talking about how things were in the past, used to, past continuous, talking about health. Like and would like, conditional sentences with would, present simple passive and past simple passive, talking about products and personal items, writing a review, giving your opinion. Present perfect continuous and past perfect. Job interviews, getting a job and personal characteristics, meeting people; making suggestions. B1 - B2 Intermediate Asking and answering questions: everyday activities, people around you. The difference between have and have got. Speaking practice. E-mail writing (informal). Pronunciation and stress sounds activities. Past simple and continuous. Pronunciation of the -ed sound for past simple endings. Vocabulary: remembering and forgetting. Listening and speaking: first meetings and childhood memories (used to). Real life: showing interest. Pronunciation: sounding polite. Speaking practice. The sound /w/. Comparatives and superlatives. Describing towns and cities. Readings and discussions topics about travel and places to visit. Phrases for comparing. Design your own tour. Real life: booking a flight. Present perfect simple: strong and weak forms of ‘have’. Describing life events. Speaking: talking about people you admire. Writing task: curriculum vitae. Vocabulary: ‘take’. For, since and ago and the present perfect continuous. Pronunciation: linking. Comparing the past and the present. Future forms and future clauses with if, when etc. Talking about work. How to write a covering letter. Real life: a formal telephone call. Adjectives: -ed/-ing. Extreme adjectives. Write a review of a book/concert. Writing a consumer review. The passive forms. Speaking practice. Ripetizioni d’inglese Who these courses are for: Italian speakers who live in the UK who want to improve their skills to pass the UK citizenship exams (IELTS life skills). for Italian schoolchildren who need to prepare for exams (such as ‘esame di maturita’). for Italian students who want to improve their grades at school or simply need help with homework. for adults who want to improve their English for work or travel. IELTS – International English Language Testing System Life in the UK Test
Duration 1 Days 6 CPD hours This course is intended for This course is designed for non-technical business executives who are tasked with making business decisions about emerging technologies in their businesses. Overview You will learn:Blockchain Cloud BasicsIoT OverviewMobility and Ambient ComputingMachine Learning and Deep LearningChatbots, Robotics, and More This course is designed for non-technical business executives looking to learn and understand emerging technologies. Blockchain Cloud BasicsIoT OverviewMobility and Ambient ComputingMachine Learning and Deep LearningChatbots, Robotics, and More
Duration 48.125 Days 288.75 CPD hours Cisco Learning Library: Collaboration provides on-demand training to help your IT staff design, implement, manage, and troubleshoot your organization?s collaboration and video infrastructure based on Cisco collaboration and unified communications solutions.This comprehensive technical training library includes full-length interactive certification courses, product and technology courses with labs, and thousands of reference materials. Collaboration Library Certification Courses CCNP Collaboration Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 Implementing Cisco Collaboration Applications (CLICA) v1.0 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 CCIE Collaboration Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 Product and technology training Cisco Video Infrastructure Design (VID) v1.0 Developing Applications for Cisco Webex and Webex Devices (DEVWBX) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 Implementing Cisco Collaboration Applications (CLICA) v1.0 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 Understanding Cisco Collaboration Foundations (CLFNDU) v1.0
Duration 5 Days 30 CPD hours This course is intended for Motivations: Quickly learn the foundations of containerization and orchestration with Docker Swarm, and become familiar with all the features of Docker Enterprise. Roles: System Operators & Administrators Overview This course combines all topics of CN100 , CN110 , CN210 In this intense cloud native bootcamp, you?ll encounter containers for the first time, learn to orchestrate them into scalable, highly available applications orchestrated by Docker Swarm, and finally discover how to enhance the security of your entire software supply chain and production environments using Docker Enterprise. This bundle is ideal for students who are just starting out with containerization and want to leverage the full power of the Docker Enterprise platform as soon as possible. In this intense cloud native bootcamp, you'll encounter containers for the first time, learn to orchestrate them into scalable, highly available applications orchestrated by Docker Swarm, and finally discover how to enhance the security of your entire software supply chain and production environments using Docker Enterprise. This bundle is ideal for students who are just starting out with containerization and want to leverage the full power of the Docker Enterprise platform as soon as possible.
Duration 5 Days 30 CPD hours This course is intended for Administrator Architect Database Administrator Overview To provide an acceptable response time to users and manage resources effectively, you learn how to monitor performance and manage resources within the multitenant container database and its pluggable databases, and within each pluggable database. Another important aspect is the data movement between non-CDBs and pluggable databases, and between pluggable databases. It is also important to understand the procedures of upgrading an Oracle Database multitenant container database or an Oracle Database pluggable database. Finally, students discover the way multitenant container database and pluggable databases are created and monitored in the Cloud. This course covers all aspects of the multitenant architecture, providing detailed information on the components of an Oracle multitenant container database and its regular and application pluggable databases. You learn why and how to create and manage a multitenant container database and its regular and application pluggable databases, with storage structures appropriate for the business applications. You practice cold and hot cloning, plugging unplugged pluggable databases in multitenant container databases using various methods. CDB BasicsCDB and Regular PDBsApplication PDBs and Application InstallationPDB CreationCDB and PDB ManagementStorageSecurityBackup and DuplicateRecovery and FlashbackPerformance MonitoringResources AllocationData MovementUpgrade methods
Duration 1 Days 6 CPD hours This course is intended for After taking this course, you should be able to: Describe cloud architecture, administration, and licensing Understand hardware and features of all product families Implement best practices for troubleshooting and when to contact support Overview After taking this course, you should be able to: Implement core configurations for a full stack solution in the Meraki Dashboard Deploy foundational Meraki product features to meet basic IT requirements Understand and leverage essential Meraki Dashboard tools for troubleshooting The Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.1 is an introductory course that equips you with the technical knowledge and skills to confidently operate Cisco Meraki solutions as a unified management system of an entire network from a centralized dashboard. Through a full day of instruction including live demos and guided lab practice, you will learn how to implement core configurations for a full stack solution in the Meraki Dashboard and leverage essential Meraki Dashboard tools to enforce device security policies, deploy software and apps, and perform remote, live troubleshooting on managed devices. This is the first of two courses that prepare you for the Cisco Meraki Solutions Specialist certification exam. Describing the Cloud and the Cisco Meraki Dashboard Single Pane of Glass Management Cisco Meraki Full Stack Capabilities Describing Cisco Meraki Products and Administration Cisco Meraki MX Security and SD-WAN Appliance Cisco Meraki MS Switches Describing Cisco Meraki Troubleshooting Cisco Meraki Dashboard Sync and Real-Time Tools Integration of Cisco Meraki Monitoring and Troubleshooting Tools in Existing Systems