This course will empower educators to create compelling and engaging presentations for their students. Educators will learn how to deliver information effectively using Powerpoint, capture student attention and enhance the learning experience. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to structure a presentation and include supporting data and insights Know basic PPT skills such as exploring PowerPoint's views, understanding Notes Pane, customizing the PowerPoint interface, or changing themes and colors Understand the design principles for compelling visuals and slides, such as duplicating and reordering slides or reusing and copying slides Learn how to use themes and layouts, add animations, print, reuse, and copy slides Understand Infographics and Media in PPT presentations such as adding and editing charts, advance chart options, structuring tables, and adding audio and video Get acquainted with new design features such as morph transitions, insert icons, 3D Animations, Pre-Animated 3D Models, and Insert Zoom Slides Understand how to work with pictures, remove the picture backgrounds, or create a photo album Learn how to navigate the ribbon, explore the menu bar, and understand the different tasks that can be performed PowerPoint Presentation Skills Training Course For Teachers Overview This extensive PowerPoint presentation skills training course is suitable for teachers willing to enhance and advance their presentation skills to produce polished lectures, presentations, and content that engages students. This course will help you map out your message intro, and prepare your opening slides, core content slides and closing slides. This PowerPoint presentation skills training course will help you learn how to use illustrations, pictures and graphics to engage your presentation. You also will learn slide formatting, animations, diagrams, and creating and designing charts, graphs, and tables. Finally, you will learn how to comprehend your audience, select your delivery strategies, use handouts to reach your audience and improve your verbal and non-verbal communication abilities. Upon successful completion of this PowerPoint presentation skills training course, you will learn the basic skills to create a PPT presentation program by doing need analysis, understanding your audience, and choosing your delivery methods. Who should take this course? This PowerPoint presentation skills training course is primarily aimed at: Teachers Home Tutor Public Speakers Aspiring Teachers Any Professionals Teaching Assistant SEN Teaching Assistant Anyone associated with the teaching industry However, this course is not restricted to a specific industry or field of employment. This course is open to anybody who wants to acquire knowledge and skills about powerpoint presentations. Entry Requirements There are no academic entry requirements for this PowerPoint presentation skills training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This PowerPoint presentation skills training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction and Welcome Introduction Map Out Your Message Map Out Your Message Intro Prepare Your Opening Slides Prepare Your Opening Slides Activity Prepare Your Core Content Slides Prepare Your Core Content Slides Activity Prepare Your Closing Slides Prepare Your Closing Slides Activity Add Variety to Your Visuals Add Variety to Your Visuals Intro Use Pictures to Add Impact Use Pictures to Add Impact Activity Keep Graphics Simple Keep Graphics Simple Activity Use Illustrations to Increase Comprehension Use Illustrations to Increase Comprehension Activity Use Handouts to Reach Every Learner Your Turn Activity Supplementary Resources Supplementary Resources - PowerPoint Presentation Skills For Teachers Assessment Assessment - PowerPoint Presentation Skills For Teachers Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you learn how to take care of your body and mind and have more reflective, enlightening, liberating, and connecting moments throughout the day. You will also gain knowledge about various types of yoga such as Thai yoga massage, acro yoga, and pranayama. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the benefits of yoga and mindfulness for your body and mind Gain knowledge about the philosophy behind pranashama yoga Acquire knowledge about various guided meditation Discover the various prasha method system of healing, which includes yoga inversion, eye closed vinyasa, mantra vinyasa, and more. Gain knowledge about recipes for different smoothies and juices that will help you maintain a healthy yoga diet Understand the process of detox yoga, Thai yoga massage and acro yoga Know how to transform your life with yoga and mindfulness Discover how yoga may be used to treat a variety of pains in different parts of the body Gain knowledge about short yoga tutorials and specific yoga poses Learn about the anatomy and alignment behind yoga and mindfulness Why Yoga and Mindfulness Course right for you? This yoga and mindfulness course is ideal for yoga instructors as well as experienced meditators who wish to gain extensive knowledge regarding a contemporary technique of meditation. This course is also open to anyone who wants to develop their own mindfulness practice. This comprehensive course will deepen your understanding of yoga and mindfulness, and equip you with essential knowledge regarding various guided meditation. You will learn about different prasha method system of healing that includes yoga inversion, eye closed vinyasa, mantra vinyasa and much more. This course also covers the recipes of a number of smoothies and juices that will help you maintain a healthy yoga diet. Finally, you will learn how yoga can be used to get rid of various aches in different parts of the body, as well as the anatomy and alignment behind yoga and mindfulness. Upon successful completion of this yoga and mindfulness course, you will be able to use yoga, meditation, and mindfulness to live a much more balanced and stress-free life. Yoga and Mindfulness Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Pranashama Philosophy Pranashama Philosophy Guided Meditations Meditation for Beginners Chakra Balancing Meditation Guided Mediation Love and Yoga Nidra Empowering Relaxation Guided Meditation The Prasha Method System of Healing Yoga to Get Grounded Grounding Yoga Qi Yoga Flow to Balance Emotions Fire Practice to Transform & Tone Journey Into the Heart - Upper Back & Shoulders Yoga Inversions Series Yoga Inversion Series 2 Yoga Inversion Headstands Mantra Vinyasa Yoga Mantra Vinyasa Florida Eyes Closed Vinyasa 6th Chakra Practice Mantra Vinyasa Workshop: Part 1 Mantra Vinyasa Workshop: Part 2 Mantra Vinyasa: Part 3 Heart Chakra Practice: Part 1 Heart Chakra Practice: Part 2 Heart Chakra Practice: Part 3 Heart Chakra Practice: Part 4 Heart Chakra Practice: Part 5 Heart Chakra Practice: Part 6 Detox Yoga Yoga Detox Diet, Juicing & Smoothie Recipe Videos Energy Diet Seminar Red Smoothie Recipe Detox Green Juice Chocolate Chai Spice Smoothie Recipe Cabbage Wraps Recipe Partner / Acro Yoga Workshops Thai Yoga Massage - Partner Healing & Love Acro Yoga Double Wheel Pose Acro Partner Yoga Triple Plank Pranashama Yoga Full Classes Transform Your Life With Yoga Dvd - Full Length Pranashama Yoga Flow - All Levels 30 Minute Core Strengthening and Spinal Balancing Sequence Adjustments, Anatomy and Alignment Workshops Anatomy & Alignment Staff Pose Yoga for Back Pain Special Needs Yoga Workshop Anatomy & Alignment Workshop Fish Anatomy and Alignment Poses for Very Tight Hips Adjustments Workshop: Tight or Injured Shoulders Adjustments Workshop: Sun Salutation Series Adjustments Workshop: Knee Injury or Pain Adjustments Workshop: Back Pain or Injury Adjustments Workshop: Shoulder Pain or Injury Adjustments Workshop: Legs Adjustments Workshop: Lower Back 45 Minute Workshop Yoga for Lower Back and Sciatica Pain Relief Short Yoga Tutorials and Specifics Poses Running Man Yoga Tutorial Donkey Kicks Yoga Tutorial Wild Thing - How to Yoga Abs Mermaid Pose Yoga Tutorial Vibrator Technique - How to Who should take this course? This yoga and mindfulness course is primarily aimed at: Therapist Caretakers Yoga Instructors Yoga Enthusiast Yoga Practitioners Mental health professionals, Mindfulness Facilitators Professional and Aspiring Meditators However, this course is not restricted to any single profession or field of work. Everyone who wishes to learn more about yoga and mindfulness in order to establish their own mindfulness practice would also benefit greatly from taking this course. Entry Requirements There are no academic entry requirements for this yoga and mindfulness course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This yoga and mindfulness course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Do not forget to check our Yoga Training Courses Online - Mega Bundle to get extensive knowledge of yoga and its benefits. The bundle includes a variety of courses that cater to different levels and interests, making it a comprehensive resource for anyone looking to deepen their understanding of yoga. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Does Yoga Do For Your Body And Mind? Regular practice creates mental clarity and calmness; increases body awareness; relieves chronic stress patterns; relaxes the mind; centres attention; and sharpens concentration How Asan Affects The Mind And Body? Improves a person's mental well-being. Regular yogism practice creates mental clarity and calmness; increases body awareness; relieves chronic stress patterns; relaxes the mind; centres attention; and sharpens concentration How Much Is An Asana Instructor Course? The cost of an instructor can range anywhere from a few hundred pounds to several thousand pounds. The average cost of 200-500 hour teacher training for a reputable provider can be anywhere between £1100 - £2100. What Is The Best Pilates Instructor Course? Determining the best instructor course can be subjective and dependent on individual preferences, goals, and needs. There are numerous reputable and well-regarded teacher training programs available worldwide. Among them following lists are considered to be the most reputable and popular among people: Best Overall: YogaWorks Best for Beginners: Kripalu Best for Vinyasa: Rishikesh Vinyasa Yoga School Best for Ashtanga Yoga: One Breath of Yoga Best for Hot Yoga: Y7 Studio Best for In-Depth Study: Himalayan Institute What Is A Yoga and Mindfulness Course? An organised programme that teaches people how to practise mindfulness. It is a condition of nonjudgmental awareness of the current moment in which one's attention is actively directed to the present experience without getting involved with thoughts or judgements about it.
This Electrical Safety Management Training provides job-ready skills, expert insights, and a certification that helps you establish a safe and compliant working environment. Enrol now and take control of electrical safety in your workplace! 🚀
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course covers the basics of agile project management, its principles, benefits and the role of leaders in agile project management. In this course, you will learn agile methodologies and master various essential skills to lead and deliver projects with adaptability and efficiency. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of both agile and conventional project management Recognise the principles and benefits of agile project management Understand the role of leaders in agile project management Know how to maintain diversity in an agile team Recognise the stages of both agile and conventional project management Know how to initiate a project and manage an agile team Learn the fundamental of establishing an effective communication Know how to develop and lead a high-performance team Gain skills and knowledge to develop yourself as a self-confident professional Know how to perform risk analysis and use strategies to manage risks Learn how to set goals and manage individuals Why Agile Project Management Training Course right for you? This agile project management training course is ideal for Project Managers who want to gain skills and knowledge about agile project management, as well as for those who want to create an effective agile project management strategy for their company. This course will help you develop a comprehensive understanding of both Agile and conventional project management ideas and techniques, as well as how to combine them in the proper ratios to handle any project. You will understand how to maintain diversity in an agile team, the stages of agile project management and how to ensure effective communication among all members. This course explains the definition stage, the planning stage, the delivery stage, and the closure stage of the conventional project management system. Finally, you will learn how to manage individuals and manage your team as a project manager. Upon successful completion of this course, you gain skills ad knowledge about both agile project management and conventional project management system to build a successful career in the project management sector. Agile Project Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is Agile Project Management What is Agile Project Management What is Agile Manifesto What is Agile Manifesto Four Foundational Agile Values Four Foundational Agile Values Twelve Supporting Agile Principles Twelve Supporting Agile Principles Role of Leaders in Agile PM Role of Leaders in Agile PM Managing Diversity in an Agile Team Managing Diversity in an Agile Team Importance of Leadership in Agile Importance of Leadership in Agile SCRUM Methodology SCRUM Methodology Extreme Programming Methodology Extreme Programming Methodology Stages of Agile Project Management Stages of Agile Project Management Importance of Accountability Importance of Accountability Agile Team - Values & Ethics Agile Team - Values & Ethics Agile Team Management Agile Team Management Pitfalls to Effective Communication Pitfalls to Effective Communication Tips for Effective Communication Tips for Effective Communication Launchpresentation Project Management Fundamentals: Know the Principles and Get it Right What is a Project The Four Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong Terminology used in the Project Stages More on Project Gateways / Stage Gates Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure The Gantt Chart Tools for Creating a Gantt Chart The Linear Responsibility Chart (LRC) aka The RACI Chart The Risk Management Process Risk Analysis The Six Strategies for Managing Risks The Risk Register (or Risk Log) Project Delivery Stage: Don't you Love it When a Plan Comes Together The Four Essentials of Leading your Team Project Delivery - The Three Key Cycles Project Closure Stage: Deep Sigh - You're Nearly Done Closing Words Personal Effectiveness - How to Be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - How to Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating Friday: Conflict Team Management - How to Create and Keep A High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How to Adapt to Whatever The Job Throws At Yo Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Who should take this course? This agile project management training course is primarily aimed at: Project managers Team leaders Project team members Aspiring project managers Anyone looking to enhance their project management skills Anyone who wants to learn about agile project management New project managers who want to gain agile project management skills However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about agile project management in order to handle their own projects. Entry Requirements There are no academic entry requirements for this agile project management training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This agile project management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Description: If you are seeking a career as a network technician or want to pass the CompTIA Network+ N10-007 exam, then welcome to CompTIA Network+ N10-007. Through the course, you will earn about the five domains for the Network+ N10-007, such as networking concepts, infrastructure, network operations, network security and network troubleshooting and tools in an approachable manner. By the time you complete this course, your skills will develop, and you can confidently work on enterprise production networks as a network technician. In addition to that, you will be able to describe computer networks, their functions and components. This course can be extremely beneficial if you are interested in a networking career and enhance your skills concerning networking field. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Network+ Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Networking Fundamentals FREE 00:45:00 Network Models and Topologies 00:23:00 Network Components and Services 00:04:00 Becoming a Network Professional 00:14:00 Module 02 Introducing Networking Standards 00:08:00 Open Interconnection Systems Reference Model 00:12:00 IEEE Network Standards 00:19:00 Module 03 Fundamentals of Network Transmission 00:19:00 Copper Media 00:16:00 Optical Media 00:08:00 Specialty Cables and Connectors 00:03:00 LAN Infrastructure Wiring 00:06:00 Wireless Networking 00:50:00 Module 04 Understanding TCP IP 00:39:00 Working with IPv4 Addresses 01:27:00 Working With IPv6 Addresses 00:26:00 Assigning Addresses with DHCP 00:14:00 Resolving Names Using DNS 00:19:00 Module 05 Introduction to Network Devices 00:08:00 Physical Layer Devices 00:10:00 Data Link Layer Devices 00:38:00 Network Layer Devices 00:42:00 Additional Network Devices 00:06:00 Module 06 WAN Fundamentals 00:07:00 Wired WAN Connections 00:20:00 Wireless WAN Connections 00:08:00 Fiber WAN Connections 00:13:00 Module 07 Introduction to Remote Networking 00:22:00 Authenticating Remote Connections 00:16:00 Understanding Virtual Private Networks 00:26:00 Module 08 Network Security Fundamentals 00:34:00 Planning for Network Security 00:44:00 Identifying Threats and Vulnerabilities 00:39:00 Protecting the Network 00:50:00 Module 09 Maintaining Business Continuity 00:24:00 Virtualization and Cloud Computing 01:00:00 Unified Communications 00:07:00 Module 10 Network Safety Fundamentals 00:10:00 Network Operations 00:04:00 Maintaining and Monitoring Networks 00:27:00 Troubleshooting Methodology 00:17:00 Troubleshooting Tools 00:19:00 Troubleshooting Network Issues 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
NodeJS allows you to build complex and powerful applications quickly and easily, writing JavaScript code. It also allows you to use JavaScript for web applications with flexibility for a wide range of different purposes. Learn about MongoDB as a database and how to build it as well as Express as a framework to build web apps on top of Node.js.
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
More than 150,000 people in the UK use sign language. It is a great trait given that it allows people to talk to others, who might be deaf, but it could also be utilised as a job skill these days; for example - Starbucks currently have a program where their barista's know sign language in order to help their hearing-impaired customers. If you are interested in learning the first communication methods of the Stone Age, then this Level 2 British Sign Language course is for you. Family is one of the most important things for the hearing impaired as they take care of them and are constantly by their sides. This is why the course also starts out by helping you sign different family vocabularies. Next, you learn to describe people, ethnic groups, religion, clothes, colours, feelings, and animals. The course will also help you learn how to sign activities at school, job and work-based signs, home activities, leisure, preferences, food, travelling and so much more. The entire course is video-based and has voiceover, no voiceover and subtitle options. If you are dedicated and want to learn a new skill while helping others, get this course now. Family Vocabulary Family Vocabulary No Voice over FREE 00:03:00 Family FREE 00:01:00 Describing People and Animals Describing People No Voice Over 00:01:00 Describing People 00:01:00 Ethnic Groups No Voice Over 00:01:00 Ethnic Groups 00:01:00 Religion No Voice Over 00:01:00 Religion 00:01:00 Clothes No Voice Over 00:02:00 Clothes 00:02:00 Colour No Voice Over 00:01:00 Colours 00:01:00 Feelings No Voice Over 00:01:00 Feelings 00:01:00 Feelings 2 No Voice Over 00:01:00 Feelings 2 00:01:00 Animals No Voice Over 00:01:00 Animals 00:01:00 Activities at School Activities At School No Voice Over 00:01:00 Activities At School 00:01:00 People Who Work In Schools No Voice Over 00:01:00 People Who Work In Schools 00:01:00 School Vocabulary No Voice Over 00:02:00 School Vocabulary 00:02:00 Subjects No Voice Over 00:01:00 Subjects 00:01:00 School Vocabulary 2 No Voice Over 00:01:00 School Vocabulary 2 00:01:00 Jobs and activities at work Jobs No Voice Over 00:02:00 Jobs 00:02:00 Applying For Work No Voice Over 00:01:00 Applying For Work 00:01:00 Office No Voice Over 00:01:00 Office 00:01:00 Firm No Voice Over 00:01:00 Firm 00:01:00 Meetings No Voice Over 00:01:00 Meetings 00:01:00 Time Time Vocabulary No Voice Over 00:02:00 Time Vocabulary 00:02:00 Activities in the home Activities In The Home No Voice Over 00:01:00 Activities In The Home 00:01:00 Go Out To Work no Voice Over 00:01:00 Go Out To Work 00:01:00 Do The Washing No Voice Over 00:01:00 Do The Washing 00:01:00 Flats No Voice over 00:01:00 Flat 00:01:00 Leisure activities Leisure Activities No Voice Over 00:01:00 Leisure Activities 00:01:00 Hobbies No Voice Over 00:01:00 Hobbies 00:01:00 Going Out No Voice Over 00:01:00 Going Out 00:01:00 Plan Tickets No Voice Over 00:01:00 Plan 00:01:00 DIY No Voice Over 00:01:00 DIY 00:01:00 Opinions Likes and Dislikes Attitudes And Opinions No Voice Over 00:02:00 Attitudes And Opinions 00:02:00 Opinions No Voice Over 00:01:00 Opinions 00:01:00 Illnesses and Health Illnesses No Voice Over 00:01:00 Illnesses 00:01:00 Treatment No Voice Over 00:01:00 Treatment 00:01:00 Eating and Drinking Eating And Drinking Vocabulary No Voice Over 00:01:00 Eating And Drinking 00:01:00 Drinks No Voice Over 00:01:00 Drinks 00:01:00 Cereal No Voice Over 00:01:00 Cereal 00:01:00 Fruit No Voice Over 00:01:00 Fruit 00:01:00 5Veg No Voice Over 00:01:00 Vegetables 00:01:00 Main Meal No Voice Over 00:01:00 Main Meal 00:01:00 Sweets No Voice Over 00:01:00 Sweets 00:01:00 Hot Food And Drink No Voice Over 00:01:00 Hot Food-Drinks 00:01:00 Payment No Voice Over 00:01:00 Payment 00:01:00 Shopping and Spending Shopping And Spending No Voice Over 00:02:00 Shopping And Spending 00:02:00 Expensive No Voice Over 00:04:00 Expensive 00:01:00 Shops No Voice Over 00:01:00 Shops 00:02:00 Travel and Holidays Travel And Holidays No Voice Over 00:01:00 Travel And Holidays 00:01:00 Travelling No Voice Over 00:01:00 Travelling 00:01:00 Vehicles No Voice Over 00:02:00 Vehicles 00:02:00 Directions No Voice Over 00:01:00 Directions 00:01:00 Going Abroad No Voice Over 00:01:00 Going Abroad 00:01:00 Breakdown No Voice Over 00:01:00 Breakdown 00:01:00 Places No Voice Over 00:03:00 Places 00:02:00 Holidays No Voice Over 00:01:00 Holidays 00:01:00 Hotel No Voice Over 00:01:00 Hotel 00:01:00 Beach No Voice Over 00:01:00 Beach 00:01:00 Complaints No Voice Over 00:01:00 Complaints And Compliments 00:01:00 Excellent No Voice Over 00:01:00 Excellent 00:01:00 Level 2 dialogues without voice and subtitles The Broken Leg 00:02:00 Surprise Holiday 00:02:00 It's Snowing 00:01:00 Shopping 00:02:00 Taking The Dog For A Walk 00:01:00 First Day At New a Job 00:02:00 On The Beach 00:02:00 First Day At School 00:04:00 In The Park 00:01:00 On a Plane 00:01:00 At The Doctors 00:01:00 Pets 00:01:00 Family 00:03:00 My New Kitchen 00:02:00 Designing a New Garden 00:02:00 Level 2 Dialogues with voice over and subtitles The Broken Leg 00:02:00 Surprise Holiday 00:02:00 Snowing 00:01:00 Shopping 00:02:00 Taking My Dog For a Walk 00:01:00 First Day At a New Job 00:02:00 On The Beach 00:02:00 First Day At School 00:01:00 In The Park 00:01:00 On a Plane 00:01:00 At the Doctors 00:03:00 Pets 00:02:00 Family 00:02:00 My New Kitchen 00:02:00 Designing a New Garden 00:02:00 5 stories with no voice over and no subtitles First Day At School 00:04:00 Taking The Dog For a Walk 00:04:00 At The Doctors 00:03:00 First Pet 00:04:00 Designing a New Garden 00:03:00 5 stories with voice over and subtitles First Day At School 00:04:00 Taking The Dog For a Walk 00:04:00 At the Doctors 00:03:00 First Pet 00:03:00 Designing a New Garden 00:03:00 level 2 BSL dialogues and stories level 2 BSL dialogues and story package 00:07:00 Course Certification
Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Description: This VMware Ultimate Bootcamp vSphere 4.1 will teach you advanced virtualization concepts and explore the VMware vSphere 4.1 product suite. The course objective is to install the knowledge required for you to do your job effectively and effectively, starting from installation of the product to real-world troubleshooting issues. The course focus is not limited only to learning and harnessing the power of VMware but the entire concept of virtualization, and other 3rd party tools and technologies that will enhance VMware capabilities and increase the student's virtualization expertise. In this course you will be introduced with Expert Lectures, Certificate of Completion, PowerPoint Visuals, demonstrations, Review Quizzes, Mobile Access, work books, and more. This course will help you to prepare yourself to become a certified professional virtualization expert. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our VMware Ultimate Bootcamp vSphere 4.1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Introduction and Methodology Learn IT! Do IT! Know IT! FREE 00:06:00 Virtualization Overview Why Virtualize 00:46:00 Planning and Installing ESX/ESXi Planning the ESX ESXi Deployment 00:12:00 vSphere 4.1 Deployment Guidelines 00:12:00 vSphere Hypervisor (ESXi) Installation 00:05:00 ESX Installation 00:20:00 Configuring Hostname Resolution and NTP 00:08:00 Troubleshooting ESX ESXi 00:11:00 Using Tools to Administer a VMware Environment Overview of 3rd Party Tools 00:10:00 ESX ESXi Management 00:21:00 Linux Command Review 00:07:00 Troubleshooting the vSphere Client (VIC) 00:02:00 Configuring Networking Creating & Modifying Virtual Networks 00:31:00 Creating & Modifying Virtual Networks Using CLI 00:27:00 Configuring Storage Storage Concepts 00:26:00 iSCSI Storage (GUI & Command Line) 00:38:00 Fibre Channel Storage 00:09:00 VMFS Datastores (GUI & Command Line) 00:29:00 NAS Storage and NFS Datastores (GUI & Command Line) 00:11:00 Raw Device Mapping (RDM) 00:04:00 vCenter Server 4.1 and Licensing Licensing 00:16:00 vCenter Server Installation 00:13:00 vCenter Server Inventory 00:34:00 Managing vCenter Server 00:08:00 Planning vCenter Server Deployment 00:07:00 Troubleshooting vCenter Server and Database 00:12:00 VM Creation, Configuration, and Snapshots Create a VM 00:27:00 Create Multiple VMs, Templates, & Clones 00:10:00 Virtual Appliances 00:22:00 VMware Converter (P2V - V2V) 00:20:00 Manage VMs 00:22:00 Virtual Machine Startup/Shutdown 00:07:00 Virtual Machine Snapshots 00:18:00 Web Access 00:13:00 Virtual Machine Troubleshooting & Best Practices 00:03:00 Security and Permissions Controlling User Access and Passwords 00:39:00 ESX ESXi Active Directory (AD) Integration 00:10:00 Managing Firewalls 00:11:00 SSH Access 00:06:00 Running Elevated Commands (su, sudo, setuid setgid) 00:07:00 VMsafe and vShield Zones 00:09:00 Server and VM Monitoring Optimizing Resources 00:31:00 Performance Monitoring 00:32:00 Configuring Alarms 00:07:00 ESXi ESX and vCenter Logs 00:10:00 Advanced ESX/ESXi and vCenter Management Storage Views & Topology Maps 00:09:00 Storage vMotion 00:13:00 Configuring vMotion 00:16:00 Distributed Resource Scheduler (DRS) Cluster 00:22:00 vNetwork Distributed Virtual Switches 00:27:00 Host Profiles 00:10:00 Linked Mode Group of vCenter Servers 00:04:00 Patching and Upgrading ESX Patching ESX ESXi Standalone Hosts 00:07:00 Patching with Update Manager 00:24:00 Upgrades and Migrations 00:18:00 Disaster Recovery and Backup Site Recovery Manager (SRM) 00:07:00 High Availability (HA) 00:19:00 VM Fault Tolerance 00:06:00 Microsoft Clustering 00:04:00 Backup Strategies 00:01:00 Using VCB Command Line Utilities 00:05:00 VMware Data Recovery 00:24:00 Third Party Backups 00:07:00 Mock Exam Mock Exam- VMware Ultimate Bootcamp vSphere 4.1 00:20:00 Final Exam Final Exam- VMware Ultimate Bootcamp vSphere 4.1 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00