In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Agile Project Management (AgilePM) is a highly effective approach to project delivery, focusing on flexibility, collaboration, and customer-centric methods. This course will guide you through Agile principles, teaching you how to adapt and manage projects efficiently in a dynamic, fast-paced environment. Learn the key aspects of Agile frameworks, including iterative development, team collaboration, and rapid response to change. With AgilePM, you will gain the knowledge to lead projects that meet evolving customer needs while maintaining project scope, quality, and timelines. Designed for professionals eager to refine their approach to project management, this course offers valuable insights into how Agile methodologies can be applied to various industries. Whether you are managing small teams or overseeing large-scale projects, AgilePM will enable you to deliver results with agility and confidence. Throughout the course, you will explore proven techniques for facilitating productive team interactions and maximising value delivery in every phase of your project. Expect an engaging, informative, and enriching experience that equips you with the knowledge to succeed in the modern project management landscape. Key Features of Agile Project Management CPD Accredited Agile Project Management Course Instant PDF certificate Fully online, interactive Agile Project Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Agile Project Management course to excel! To become successful in your profession, you must have a specific set of Agile Project Management skills to succeed in today's competitive world. In this in-depth Agile Project Managementtraining course, you will develop the most in-demand Agile Project Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Agile Project Management Curriculum Introduction Basic concepts Traditional Project Management Agile Project Management Which way to go: Traditional or Agile? The Skeleton and Heart of Scrum Let's Simulate a Project! [Initiation] Guaranteeing Project Success Since its Kickoff [Planning] Plan to Deliver Value [Execution] Managing the Execution [Inspection and Adaptation] Closing and Validation and Sprint [Closure] Closing a Project [EXTRA] Getting certified! [Bonus Course 1] Crash Course on Leadership [Bonus Course 2] Crash Course on Negotiation [Bonus Course 3] Crash Course on Productivity Accreditation This Agile Project Management course is CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Agile Project Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Agile Project Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Agile Project Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Discover the finesse behind tailored perfection with our online course in Tailoring and Alterations. Whether you’re aiming to finesse your own wardrobe or take on alterations as a business venture, this course walks you through the fine details that matter—fit, form, and flawless finishing. From hemlines to waistlines, you'll learn the secrets behind what makes a garment truly yours (or your client’s), without overcomplicating the process. With a blend of classic techniques and modern tailoring know-how, we’ve crafted a no-nonsense guide that’s as efficient as it is elegant. You’ll gain an understanding of garment construction, alteration methods, and design tweaks that bring clothes back to life—with no fabric drama. This course suits both the style-savvy novice and the self-taught stitcher who’s ready to sharpen up. Learn at your pace, wherever you are, and stitch your way to perfectly altered success—no pins in your fingertips required. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Tailoring and Alterations Module 01 : Introduction to Tailoring Module 02 : Sewing Machine Essentials Module 03 : Basic Sewing Techniques Module 04 : Altering Tops and Shirts Module 05 : Altering Pants and Skirts Module 06 : Advanced Alterations Module 07 : Special Projects Learning Outcomes: Grasp Tailoring Fundamentals: Understand the core principles of tailoring techniques. Master Sewing Machine Usage: Gain proficiency in operating sewing machines for precision. Execute Basic Sewing Techniques: Learn essential stitches and garment construction methods. Refine Top and Shirt Alterations: Modify and transform tops and shirts with precision. Expertly Alter Pants and Skirts: Seamlessly adjust the fit and style of trousers and skirts.Handle Complex Alteration Projects: Tackle intricate alterations with confidence and skill. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiastic beginners keen on learning tailoring skills. Individuals with a passion for fashion and garment design. Those seeking to explore a creative outlet in sewing and alterations. Fashion enthusiasts interested in customizing their own clothing. Aspiring designers aiming to understand garment construction. Anyone looking to embark on a journey in the world of tailoring. Individuals keen on creating bespoke clothing for personal use. Hobbyists with a penchant for crafting and design. Career path Alteration Specialist in a Fashion Boutique Freelance Tailor/Tailoress Costume Designer for Theatre Productions Wardrobe Assistant in Film/TV Industry Garment Repair Technician Fashion Studio Assistant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Introduction to Orthodontic Biomechanics Course offers a clear and concise exploration into the fundamental principles that govern orthodontic treatments. This course delves into the intricate mechanisms behind orthodontic appliances and their effects on tooth movement. Designed for those seeking to understand the science behind modern orthodontics, it provides valuable insights into how forces are applied to teeth and how these forces can be controlled to achieve the desired outcomes. With a focus on biomechanics, learners will gain a deeper appreciation of the critical role that force application plays in orthodontic treatment planning. Throughout this course, students will develop a solid foundation in the core concepts of orthodontic biomechanics, including force systems, appliance design, and the biology of tooth movement. Ideal for both beginners and professionals looking to enhance their understanding, this course is structured to be accessible and engaging. Whether you are aiming to build on your existing knowledge or start fresh, it offers a robust entry point into the world of orthodontics. You’ll walk away with the confidence to approach orthodontic cases with a clearer understanding of how biomechanics influences treatment success. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Orthodontics and Biomechanics Module 02: Basic Concepts in Orthodontic Biomechanics Module 03: Biomechanics of Tooth Movement Module 04: Archwires in Orthodontic Biomechanics Module 05: Orthodontic Appliances and Auxiliaries Module 06: Anchorage Control in Orthodontics Module 07: Biomechanics of Space Closure Module 08: Biomechanics of Class II and Class III Corrections Module 09: Biomechanics in Aligner Therapy Module 10: Temporary Anchorage Devices (TADs) Learning Outcomes Analyse key biomechanical principles shaping orthodontic treatments. Demonstrate proficiency in manipulating archwires for optimal tooth movement. Apply anchorage control techniques in orthodontic practice. Execute effective space closure strategies based on biomechanical principles. Implement biomechanics in Class II and Class III corrections. Utilise biomechanical principles in aligner therapy and TADs. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Dental professionals aspiring to specialise in orthodontics. Students pursuing advanced studies in dental sciences. Orthodontic practitioners seeking enhanced biomechanical knowledge. Dentists aiming to broaden their expertise in tooth movement. Dental technicians involved in orthodontic appliance fabrication. Graduates looking to enter the field of orthodontic biomechanics. Individuals interested in the science behind aligner therapy. Practitioners aiming to integrate TADs into their orthodontic practice. Career path Orthodontic Consultant Dental Research Scientist Orthodontic Technician Dental Lecturer or Educator Orthodontic Product Development Specialist Dental Biomechanics Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Syllabus: Holistic Protection and Energetic Practices Course Overview This course introduces essential spiritual practices for grounding, protection, and clearing. These skills create a foundation for personal and energetic stability, enhancing focus, clarity, and resilience. Through visualisation, meditation, and energy exercises, students will develop a profound understanding of grounding techniques, protective boundaries, and clearing practices. Module 1: Grounding - Core Techniques: Visualise roots or boulders for grounding; use the tree visualisation for strength. - Daily Application: Practical tips for staying present and connected. - Reflection: Journaling prompts to track emotional and physical responses. Module 2: Protection - Creating Boundaries: Use protective visualisations like light shields and cloaks. - Protective Tools: Elemental circles, crystals (e.g., black tourmaline), and symbols (Ankh, Eye of Horus). - Invocation Practices: Call upon Archangels and guides for energetic support. - Reflection: Journaling to observe the effects of protection techniques. Module 3: Clearing - Clearing Practices: Techniques for personal and environmental energy clearing. - Crystal Grids: Setup for maintaining energetic cleanliness. - Advanced Visualisations: Use the violet flame for thorough cleansing. - Reflection: Journaling on the experience of clearing exercises.
Overview This comprehensive course on SCRUM Immersion will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This SCRUM Immersion comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this SCRUM Immersion. It is available to all students, of all academic backgrounds. Requirements Our SCRUM Immersion is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 03:47:00 total length •Module 01: Introduction: 00:10:00 •Module 02: Agile Overview: 00:06:00 •Module 03: SCRUM Overview: 00:25:00 •Module 04: Roles and Responsibilities: 00:22:00 •Module 05: Project Lifecycle: 01:03:00 •Module 06: Building High Performing Teams: 00:35:00 •Module 07: Scaling Agile: 00:50:00 •Module 08: Closure: 00:16:00
Overview This comprehensive course on French Croissant Steps and Secrets Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This French Croissant Steps and Secrets Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this French Croissant Steps and Secrets Course. It is available to all students, of all academic backgrounds. Requirements Our French Croissant Steps and Secrets Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 00:38:00 total length •Introduction: 00:02:00 •Two Recipes: 00:04:00 •The Croissants Ingredients: 00:01:00 •The Poolish: 00:02:00 •The Dough Mixing: 00:03:00 •The Butter Lamination and Foldings: 00:13:00 •Cut, Shaping and Proofing: 00:09:00 •Baking and final result: 00:03:00 •Closing video: 00:01:00 •Order Your Certificate: 00:00:00
Overview This comprehensive course on Meteorology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Meteorology comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Meteorology. It is available to all students, of all academic backgrounds. Requirements Our Meteorology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 04:38:00 total length •Introduction to Meteorology: 00:20:00 •The Atmosphere: 00:13:00 •Clouds and their Development: 00:23:00 •Precipitation: 00:20:00 •Natural Hazards: 00:26:00 •The Solar System: 00:21:00 •Climate Change and Global Warming: 00:22:00 •Assignment - Meteorology: 02:13:00
Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
Overview Effective project management is the cornerstone for successful ventures across industries in an era marked by rapid advancements and technological evolutions. The "Level 3 - Project Management" course imparts learners the competencies and methodologies required to ensure that projects are executed efficiently and effectively. This Level 3 - Project Management course delves deep into the foundational pillars of project management. Whether it's understanding 'Key Concepts,' navigating the 'Initiation' phase, or mastering 'Planning Tools,' learners will gain comprehensive insights into project management.Be part of a transformative experience and ensure your projects achieve excellence, every time.How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 3 - Project Management. It is available to all students, of all academic backgrounds. Requirements Our Level 3 - Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:46:00 total length •Key Concepts (I): 00:14:00 •Key Concepts (II): 00:10:00 •Initiation (I): 00:09:00 •Initiation (II): 00:09:00 •Planning (I): 00:10:00 •Module Six: Planning (II): 00:15:00 •Planning Tools: 00:10:00 •Executing the Project: 00:09:00 •Maintaining and Controlling the Project: 00:09:00 •Closing Out: 00:11:00