7076 CLO courses in Cardiff delivered Online

The Office 365 - Outlook Web App course is intended for individuals who work with Office 365 and Outlook Online. Microsoft Outlook tool allows its users the privilege to work from anywhere. Master the Microsoft's Outlook Web App and learn how to perform all the functions that placed in the Desktop version of Microsoft Outlook. Study about reading and responding to emails, creating and formatting messages, managing the mailbox, use the address book, creating folders for organization, and printing emails. In addition to that, you'll explore Outlook Web App with rules, understand IM settings and action items. Managing the Calendar, creating appointments and meetings requests, working with contacts, groups and tasks also discussed in the course. Besides, learn how to navigate the Office 365 Mail setting and new features and differences of using Outlook in the cloud. What Will I Learn? Navigate Outlook Online Create email messages and attach files Read and reply to emails, and work with attachments Create and manage rules Organize with folders and use Clutter Create and manage Contacts Manage the Calendar, and create appointments and meetings Work with Tasks Requirements Basic understanding of computers and navigating the Internet Knowledge of email functions and programs is helpful but not required Introduction Introduction 00:02:00 Getting Started With Outlook Online Navigating the Outlook Views 00:08:00 Working with the My Day View 00:03:00 Creating a New Email Message 00:05:00 Attaching a File 00:03:00 Working with Email Replying to an Email 00:03:00 Liking an Email Message 00:02:00 Formatting Email Text 00:03:00 Working with Conversation View 00:02:00 Deleting Emails 00:04:00 Printing Emails 00:02:00 Using the Notes Feature 00:03:00 Managing the Outlook Mailbox Using Sweep 00:02:00 Flagging Emails 00:02:00 Creating a Rule 00:04:00 Editing a Rule 00:02:00 Working with Favorites 00:02:00 Organizing Mail Working with Folders 00:07:00 Working with Clutter 00:04:00 Pinning and Searching for Emails 00:03:00 Using the Focused Inbox 00:05:00 Using Groups 00:05:00 Customizing Outlook Customizing the Environment 00:07:00 Setting Out of Office 00:05:00 Showing BCC and Using Read Receipts 00:04:00 Working with Contacts 00:07:00 Exploring the Calendar Exploring the Calendar View 00:05:00 Working with Calendars 00:07:00 Working with Shared Calendars 00:06:00 Working with Tasks Viewing Tasks 00:02:00 Creating Tasks 00:03:00 Conclusion Course Recap 00:02:00 Course Certification

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Acrobat Pro DC enables users to create, combine, share and control media-rich Adobe PDF documents for easy and more secure communication, collaboration as well as timesaving electronic workflows. Adobe Acrobat Pro DC puts the power of the Portable Document Format, literally, at your fingertips. By taking advantage of the functionality & features available in Acrobat, you will ensure the integrity of your documents regards of who views them. This Adobe Acrobat DC Pro Introduction is designed for individuals who are new to Adobe Acrobat Pro but need to create and share PDF files and PDF portfolios. Through the course, you will learn the correct ways to create PDF documents from various resources including MS Word, Excel, PowerPoint, Outlook and more. You will also learn how to enhance PDF files by adding bookmarks and applying document security control. What Will I Learn? Access PDFs and Navigate the Interface Create PDFs Navigate PDFs Review PDFs and Add Comments Modify PDFs Optimize PDFs and Reduce File Size Export PDFs to other programs Protect PDFs Requirements Basic computer skills Introduction Introduction FREE 00:02:00 Accessing PDFs Introducing Acrobat and PDFs 00:03:00 Opening and Viewing PDFs 00:07:00 Using Tools and the Menu Bar 00:03:00 Using the Navigation Panels 00:02:00 Changing Preferences 00:03:00 Creating PDFs Creating PDFs from Office 00:06:00 Creating PDFs from Creative Cloud 00:10:00 Creating PDFs from Browsers 00:04:00 Storing a PDF 00:04:00 Combining PDFs 00:03:00 Navigating PDFs Using Search 00:05:00 Creating Bookmarks 00:08:00 Creating Links 00:09:00 Reviewing PDFs Commenting on a PDF 00:07:00 Sending for Review 00:07:00 Modifying PDFs Editing Text and Images 00:06:00 Cropping Images 00:02:00 Adding, Updating, and Removing Headers and Footers 00:06:00 Using Watermarks 00:06:00 Rotating Pages 00:02:00 Extracting Pages 00:03:00 Deleting Pages 00:01:00 Inserting Pages 00:02:00 Replacing Pages 00:04:00 Optimizing PDFs Reducing File Size 00:04:00 Advanced Optimization 00:09:00 Advanced Optimization 00:09:00 Using Actions 00:06:00 Creating Actions 00:07:00 Exporting PDFs Exporting to Word 00:05:00 Exporting to Excel 00:02:00 Exporting to Rich Text Format 00:02:00 Protecting PDFs Redacting Content 00:06:00 Protecting a PDF 00:09:00 Conclusion Course Recap 00:02:00 Course Certification

Congratulations on coming across a course that will surely change your life because after enrolling in this course and following through with the steps that are laid out for you in a clear and concise form you will be earning as much as several thousand extra dollars a month. You will discover that there are useful trashes that are not trash. You will be able to utilise it by selling while earning. This course will help you know how to obtain these waste and create something out of it to make money. If you're looking to turn your garbage into cash, then this course is your way to get started. Course Highlights Money Making Course with Trash is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Money Making Course with Trash into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Money Making Course with Trash Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Money Making Course with Trash is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Money Making Course with Trash is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Paper Perfect 00:30:00 Groovy Glass 00:30:00 Marvelous Metal 00:30:00 Pretty Plastic 00:30:00 Cool Clothing 00:30:00 Heavenly Household Items 00:30:00 Concluding Remarks 00:15:00 Mock Exam Final Exam

Corporate Leadership and People Management are about delivering results through others. True business owners know how to leverage the best talent within their teams, and know how to transform the performance of their organization through people. Setting up the right vision, engagement people onto a strategy, setting goals and providing feedback: the set of skills that are required for a People Manager is enormous. At the end of the day, the ultimate skill of a leader is to adapt, and situation leadership is a proven model at the heart of leadership, which you are going to discover in this course. By the end of this course, you will be able to: Measure your level of credibility as a manager Put in place an action plan on how to increase the level of Trust with your key stakeholders Lead a Vision, Mission and Strategy workshop with your teams Ellicite your team's Values Facilitate effective team meetings Define clear goals for your teams Define clear goals for your direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Learn how to engage your people and motivate them Discover the world class technique on how to adapt your leadership style This course is most suitable for: Recently promoted managers who want to accelerate their development path Managers with 2-3 years of experience who want to increase their performance Future managers who want to maximize their chances for being successful At the end of my course, students will be able to... Measure their level of credibility as a manager Put in place an action plan on how to increase the level of Trust with their key stakeholders Know precisely how to adjust their managerial style based on the situation and the individual Lead a Vision, Mission and Strategy workshop with their teams Elicit their team's Values Facilitate effective team meetings Define clear goals for their teams Define clear goals for their direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Discover the world-class technique on how to adapt your leadership syle Learn how to engage your people and motivate them Who should take this course? Who should not? Managers with 2-3 years of experience who want to raise their standards Recently promoted managers who want to accelerate their development path Future managers who want to maximize their chances for being successful Corporate Leadership and People Management Prepare your environment PROMO FREE 00:07:00 Welcome 00:01:00 Step 1 prepare your environment 00:01:00 Creating your team Vision, Mission and Strategy 00:08:00 Eliciting your team Values 00:07:00 Defining your team Goals 00:06:00 Manage your team Step 2 Manage your team 00:01:00 Expanding Credibility 00:03:00 The Trust formula 00:05:00 The Situational Leadership model 00:15:00 Engaging your team with Gallup 00:06:00 Review your results Step 3 Review your results 00:01:00 Lead regular team meetings 00:06:00 Lead One on One meetings 00:04:00 Facilitate your quarterly team meetings 00:03:00 Closing 00:02:00 Additional Resource Resource : Corporate Leadership and People Management 00:00:00

The Complete Guide To Getting A Teaching Job online course is for anyone looking for a teaching job. It will also be a great refresher course for any teacher who wants to change teaching jobs. Teaching is a challenging job and you'll always need to keep updating your resume by networking and enhancing interviewing skills. If you ever get downsized, or change teaching positions or want to leave your district for another district, you need these skills to get the teaching job you want. What you'll learn Use unconventional job search techniques to find teaching jobs ahead of the competition and land interviews Confidently walk into any teacher interview with knowledge of the top questions interviewers ask and the best answers Teach a demonstration lesson that will impress Who is this Course for? The Complete Guide To Getting A Teaching Job course is designed for aspiring teachers looking to get into the teaching profession. The course will be a great fit for you if you are enthusiastic about learning the methods and teaching. This course is designed for anyone looking to land a teaching job or change teaching positions. All teachers would benefit from the curriculum, but it is intended for 4th-8th grade teachers who want easy to implement solutions that work for successful classroom and behaviour management. Teachers who really want to make a difference in the lives of their students. Requirements  This course requires no qualifications. Teaching prerequisites for the area you desire to teach in is extremely helpful but is not required. These requirements can also be fulfilled later or during the course. The Complete Guide To Getting A Teaching Job course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the job market as a teacher after completing this course, you will be very well-equipped with the necessary knowledge and skills required to succeed as a teacher. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Course Introduction FREE 00:05:00 Who Am I? FREE 00:03:00 Job Search Where to Look for a Teaching Job 00:06:00 Researching the District and School 00:02:00 Teaching Portfolio 00:03:00 Application: Things to Avoid 00:05:00 A Winning Resume and Cover Letter The Cover Letter 00:09:00 The Resume 00:05:00 Interviews How to Get the Interview 00:08:00 How to Prepare for the Interview 00:06:00 How to Make a Good First Impression 00:08:00 What Administrators are Looking for 00:09:00 Questions You Should Ask 00:03:00 The Telephone Interview 00:03:00 The Demonstration Lesson 00:09:00 Closing the Interview and Follow-up 00:03:00 Conclusion Last Minute Tips 00:06:00 Bonus Lecture: Course Wrap Up 00:01:00

Street photography is candid photography made in public situations that portray everyday life in a public place. The open nature of the setting enables the photographer to take candid pictures of strangers, often without their knowledge. Anyone who has a camera can do street photography. In photographic terms 'street' is not limited to roadways, rather it stands for any public setting. The Diploma in Street Photography course teaches the techniques of photography covering every essential tip for street photography. Throughout the course, you will learn the strategies of approaching the street people. You will also learn how to use your camera for creating street photographs. You will learn about the settings, editing and post-processing and finally how to use social media for promoting your street photographs. Upon completion, you will be able to capture street photographs like a professional street photographer. What Will I Learn? You will learn how to take better photos. You will be more comfortable photographing strangers in public. You will capture the beauty of any place you visit. You will learn how to get more creative shots. You will learn how Anthony interacts with his subjects. You will learn how simple editing can improve your photos. You will learn how to better share your photos and grow an Instagram account. Requirements A camera that you can use, and practice along with the course You should know how to use your own camera. This course is meant to help take your photography skills to the next level but is not a beginner photography fundamentals course. Module: 01 Introduction FREE 00:02:00 What is Street Photography FREE 00:03:00 Equipment Recommendations 00:02:00 Basic Settings 00:04:00 Intro to Strongest I'II Ever Be 00:15:00 Module: 02 Where Shoot Photos 00:04:00 How to Take Photos of Strangers 00:14:00 Composing Better Photos 00:09:00 Portrait - Face in the Shadows 00:02:00 Portrait - Capturing Raw Emotions 00:05:00 Portrait - When Life Gives You Lemons 00:02:00 Module: 03 Portrait - Get Up Close and Personal 00:01:00 Portrait - Silhouettes and the Power of RAW 00:02:00 Portrait - When You Can't Take a Portrait 00:03:00 Portrait - Can I Take Your Photograph While We're Talking 00:02:00 Portrait - Ease Your Way Into the Shot 00:01:00 Portrait - Wait for the Right Moment 00:02:00 Module: 04 Lighting - Drama and Lens Flares 00:02:00 Architecture - Seeing the Beauty in the Small Things 00:01:00 Lighting - Taking Photos at High Noon 00:02:00 Lighting - Photographing the Sun 00:01:00 Silhouette - Walking Away 00:01:00 Lighting - Back Lighting and Shadows 00:02:00 Module: 05 Be Ready for Any Moment 00:01:00 Find Your Frame and Be Patient 00:01:00 When Your Subject Walk on By 00:01:00 Where Preparation and Luck Meet 00:01:00 Sharing Your Work 00:06:00 Thank You 00:02:00 Course Certification

Teaching a concept through a video tutorial is one of the single most valuable types of online content. It's an easy and efficient for your audience to learn a new skill. Video tutorials are sure to attract new followers and convince your current ones that you're serious about providing them with the best content possible. Creating a quality video doesn't have to be difficult. It's possible to create an adequate video in ten minutes, no video editing required. This course will teach you how to do that also give more in-depth information for those who are ready to dig in and create a top-calibre video. That means how to prepare your video, tips on recording, getting your audio right, and techniques for best editing, uploading, and publishing your video online. Course Highlights Web Video Production Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Web Video Production Diploma into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Web Video Production Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Web Video Production Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Web Video Production Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 What You Can Use Video Production For 00:30:00 What You Will Need 00:30:00 Video Production Without Hardware 01:00:00 Planning and Pre-Production 01:00:00 Creating A Script 01:00:00 Filming and Production 01:00:00 Editing 01:00:00 Closing Notes 00:15:00 Mock Exam Final Exam

Do you want to help your company remain competitive and profitable? Do you want to learn the tools and behaviours that are required to ensure a successful Lean Enterprise? If yes, then enroll now and benefit from this course. In the today's business world, there is rising interest in innovativeness, development and uniqueness. This thus has made a developing interest for companies to be enterprising. Our Business Enterprise course has been produced in close association with industry specialists to give you the business information and work experience you need to progress in management positions all through the enterprising service sector or set up your own business. This course helps entrepreneurs and managers comprehend what moves they have to make to guarantee their organisation is protected and prepared for a broad range of hazards and potential business disturbances. It also offers a thorough approach to consider business congruity, risk alleviation, crisis response and recovery. Finally, you will go through an abundance of information that can enable your business to survive and thrive through unfavourable circumstances. Course Highlights Business Enterprise Theory Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Enterprise Theory Online into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Enterprise Theory Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Enterprise Theory Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Enterprise Theory Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 The Machine Process 01:00:00 Business Enterprise 02:00:00 Business Principles 02:00:00 The Use of Loan Credit 01:00:00 Modern Business Capital 02:00:00 The Theory of Modern Welfare 01:00:00 Business Principles in Law and Politics 01:00:00 The Cultural Incidence of the Machine Process 01:00:00 The Natural Decay of Business Enterprise 00:30:00 Mock Exam Final Exam

The Microsoft Word 2010 program is useful to anyone who wants to upgrade their skills in utilisation of the program. In this course, you will learn the necessary skills, knowledge and information about Microsoft Word 2010. This course will provide more advanced tasks in Word 2010. You will learn about advanced editing and formatting tasks. Make the most of the program when you know how to use the advanced setting. Course Highlights Accredited Microsoft Word 2010 for Beginners Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft Word 2010 for Beginners Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose  Accredited Microsoft Word 2010 for Beginners Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Microsoft Word 2010 for Beginners Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Microsoft Word 2010 for Beginners Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Microsoft Word 2010 for Beginners Training Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Word FREE 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Accredited Microsoft Word 2010 for Beginners Training 00:00:00 Mock Exam Final Exam