Train The Trainer Level 5 Overview Imagine igniting minds, empowering individuals, and shaping futures - as a trainer, you hold the key to unlock potential within others. But how do you transform passion into practice, expertise into engagement? Train the Trainer Level 5 is your gateway to mastery, equipping you with the tools and techniques to become a transformative trainer. Step into a dynamic learning environment where theory fuses with practice. Master the art of creating safe spaces where participants thrive. Craft magnetic opening sessions that captivate from the outset. Build unwavering trust and rapport, fostering a foundation for deep learning. Facilitate impactful classroom activities with laser focus, ensuring every moment cultivates growth. This comprehensive course delves into the intricacies of managing large groups. Learn to hook even the most diverse audiences, deliver captivating instruction, and offer supportive guidance that empowers all. Cultivate band well-being - yours and your learners' - for a truly sustainable training practice. Discover techniques to manage stress, navigate negativity, and gracefully handle disruptions. Learning Outcomes: Design and deliver engaging training sessions that cater to diverse learning styles. Foster a supportive and inclusive learning environment. Utilize effective facilitation techniques to maximize learning outcomes. Manage large groups with confidence and clarity. Cultivate well-being and resilience for yourself and your learners. Why You Should Choose Office Admin, Secretarial and PA Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Train The Trainer Level 5 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Train The Trainer Level 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Train the Trainer - Part 1 Introduction and Welcome Introduction to Trainer Bootcamp 00:12:00 What Makes a Great Trainer? 00:18:00 Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction 00:05:00 Make Comfortable Small Talk - Part 1 00:17:00 Make Comfortable Small Talk - Part 2 00:20:00 Make Comfortable Small Talk - Activity Feedback 00:09:00 Make an Impressive First Impression 00:15:00 Give Last Minute Reminders - Part 1 00:19:00 Give Last Minute Reminders - Part 2 00:15:00 Start with an amazing opener Give Your Introduction - Part 1 00:18:00 Give Your Introduction - Part 2 00:20:00 Give Your Introduction - Part 3 00:04:00 Find Out About Them 00:18:00 Reveal the Takeaways 00:13:00 Set Boundaries and Expectations - Part 1 00:18:00 Set Boundaries and Expectations - Part 2 00:06:00 Give the Lesson Hook 00:07:00 Build Credibility and Rapport Qui Do an Oral Review - Part 1 00:17:00 Do an Oral Review - Part 2 00:04:00 Send Them to Break 00:04:00 Walk and Talk During Break 00:11:00 Bring Them Back From Break 00:13:00 Workbook Workbook - Train the Trainer - Part 1 00:00:00 Training on Facilitating Classroom Activity Introduction and Welcome Introduction 00:11:00 Get Buy-In for the Activity Build Pre-Activity Credibility and Rapport 00:15:00 Hook the Trainees on the Activity - Part 1 00:15:00 Hook the Trainees on the Activity - Part 2 00:12:00 Craig Czarnecki - 1-3 Get Buy-In for the Activity 00:06:00 Craig Czarnecki - 1-1 Part 1 Activity - Get Buy In for the Activity 00:11:00 Find Trainees Who Need Help Craig Czarnecki - 2-1 Find Trainees Who Need Help 00:10:00 Craig Czarnecki - 2-2 Find Trainees Who Need Help 00:19:00 Craig Czarnecki - 2-3 Activity Find Trainees Who Need Help 00:19:00 Tutor Effectively During Activities Craig Czarnecki - 3-1 Activity Tutor Effectively During Activities 00:17:00 Craig Czarnecki - 3-2 Tutor Effectively During Activities 00:11:00 Craig Czarnecki - 3-3 Tutor Effectively During Activities 00:20:00 Craig Czarnecki - 3-4 Activity Tutor Effectively During Activities 00:19:00 Craig Czarnecki - 3-5 Activity Tutor Effectively During Activities 00:09:00 Manage the Activity Pace Craig Czarnecki - 4-1 Manage the Activity Pace 00:17:00 Craig Czarnecki - 4-2 Activity Manage the Activity Pace 00:14:00 Prepare to Lead an Activity Craig Czarnecki - 5 Activity Prepare to Lead an Activity 00:18:00 Craig Czarnecki - Activity Highlight Video 00:09:00 Train the Trainer Coach: Complete Guide to Coaching Trainers 0.1 Craig Czarnecki - Coach Intro Part 1 00:19:00 0.2 Craig Czarnecki - Coach Intro Part 2 00:07:00 1.1 Craig Czarnecki - Coach Learn About the Trainer - Recognize the Trainers Strengths 00:13:00 1.2 Craig Czarnecki - Coach Learn About the Trainer - Gauge areas for improvement 00:07:00 1.3 Craig Czarnecki - Coach Learn About the Trainer - Identify what's Important to the trainer 00:03:00 1.4 Craig Czarnecki - Coach Identify the Trainers Style 00:01:00 2.1 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create Deliverables for the kickoff meeting 00:08:00 2.2 Craig Czarnecki - Coach Create Initial Value for the Trainer - Create a hook for the kickoff meeting 00:10:00 2.3 Craig Czarnecki - Coach Create Initial Value for the Trainer - Prepare for the kickoff meeting 00:07:00 3.1.1 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 1 00:10:00 3.1.2 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 2 00:14:00 3.1.3 Craig Czarnecki - Make a Good First Impression - Build a Teammate Relationship Immediately Part 3 00:16:00 3.2.1 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth Part 1 00:12:00 3.2.2 Craig Czarnecki - Make a Good First Impression - Discuss the Process for Trainer Growth part 2 00:12:00 4.1 Craig Czarnecki - Observe the Trainer in the Classroom - Prepare for the Classroom Observation 00:15:00 4.2.1 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 1 00:14:00 4.2.2 Craig Czarnecki - Observe the Trainer in the Classroom - Master 7 Keys to Effective Note-Taking Part 2 00:14:00 4.3 Craig Czarnecki - Observe the Trainer in the Classroom - Apply 4 Quick Steps to Classroom Oberserations 00:09:00 4.4.1 Craig Czarnecki - Observe trainer activity part 1 00:19:00 4.4.2 Craig Czarnecki - Observe trainer activity part 2 00:18:00 5.1.1 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement Part 1 00:12:00 5.1.2 Craig Czarnecki - Write a Classroom Observation Summary - Identify Strengths and Areas for Improvement part 2 00:13:00 5.2.1 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 1 00:19:00 5.2.2 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 2 00:17:00 5.2.3 Craig Czarnecki - Write a Classroom Observation - Record Strengths and Areas for Improvement Part 3 00:18:00 5.3 Craig Czarnecki - Write a Classroom Observation - Record the Main Strength of the Trainer 00:35:00 Resources Resources - Train the Trainer Coach: Complete Guide to Coaching Trainers 00:00:00 Train the Trainer Coliseum: How to Train Very Large Classes Hook A Large Class Introduction and Welcome 00:06:00 Open Well 00:27:00 Teach A Large Class Communicate Effectively 00:15:00 Support A Large Class Provide In Class Support 00:17:00 Train the Trainer Recharge: The Healthy Trainer Welcome to Healthy Trainer Introduction and Welcome 00:19:00 Manage Yourself Take Good Care Of Yourself 00:06:00 Manage Your Stress 00:09:00 Manage Your Issues Anticipate Unexpected Issues 00:08:00 Get Help And Make It Helpful 00:13:00 Manage Your Classroom Help Them Get It 00:14:00 Manage Large Classes 00:09:00 Manage Your Audience Have Fun Your Way 00:13:00 Control Tough Customers 00:10:00 Engage Adult Students With Ease 00:02:00 Manage Your Feedback Interpret Your Feedback 00:02:00 Wrap Up Questions And Answers 00:04:00 Resources Resources - Train the Trainer Recharge: The Healthy Trainer 00:00:00 Train the Trainer Serenity Course Welcome to Serenity Introduction and Welcome 00:14:00 Stop Interruptions Hog-Tie the Talk Hogs 00:20:00 Give the Experts the Spotlight 00:12:00 Simmer Down the Know-it-Alls 00:11:00 Handle Negativity Placate Resenters - Part 1 00:11:00 Placate Resenters - Part 2 00:14:00 Handle the Fault-Finders 00:11:00 Shut Down the Hecklers 00:10:00 Manage Inattention Stimulate Stubborn Passivists 00:06:00 Engage the Distracted Inefficient 00:07:00 Workbook Workbook - Train the Trainer Serenity Course 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Freelance Masterclass - Become An Expert Copywriter will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Freelance Masterclass - Become An Expert Copywriter will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Freelance Masterclass - Become An Expert Copywriter and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Freelance Masterclass - Become An Expert Copywriter is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Freelance Masterclass - Become An Expert Copywriter. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Freelance Masterclass - Become An Expert Copywriter will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Preview of Course 00:05:00 Section 02: Freelance Masterclass - Become An Expert Copywriter Getting Started as a Copywriter 00:03:00 Skills Needed by a Copywriter 00:03:00 Communicating With Your Prospect to Improve Conversion Rate 00:04:00 Making and Closing a Deal 00:03:00 Niches That Use Copywriters 00:04:00 Becoming a Freelance Copywriter 00:04:00 Section 03: Getting Started as a Copywriter Polished writing skills 00:05:00 Headline creation 00:03:00 Awareness of user experience 00:04:00 Specialization 00:03:00 Marketing awareness 00:04:00 Section 04: Becoming a Freelance Copywriter Flexibility With Your Time 00:05:00 Wear Whatever You Want When You Work 00:03:00 Location 00:05:00 Your Own Boss 00:04:00 An unlimited income 00:03:00 Section 05: Communicating With Your Prospect to Improve Conversion Rate Map Your Audience Personas 00:03:00 Leverage Persuasive Hacks 00:04:00 Write Instant-Clarity Headlines 00:04:00 Leverage the AIDA Strategy 00:05:00 Improve Click-Through Rates 00:04:00 Section 06: Making and Closing a Deal The Ever Popular Call to Action 00:04:00 Creating a Sense of Urgency 00:03:00 5 tips for writing compelling copy 00:03:00 Don't Forget a Guarantee 00:04:00 Be Persuasive from Start to Finish 00:04:00 Section 07: Niches That Use Copywriters Break Into the Self-Improvement Market 00:04:00 Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Health Copywriting- Working to Improve People's Lives 00:03:00 Financial Services 00:03:00 Christian Market - Writing for a Higher Purpose 00:03:00 Section 08: Skills Needed by a Copywriter A Sense Of Adventure And Curiosity 00:03:00 Stellar Research Skills 00:04:00 The Ability To Create Something New, Even If It's Old 00:03:00 An Understanding Of User Experience 00:04:00 Create Empathy, Even If You're Not An Empathetic Person 00:04:00 Section 09: Conclusion Review of Course 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Virtual Team Building course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Virtual Team Building course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Virtual Team Building and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Virtual Team Building course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Virtual Team Building course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Virtual Team Building will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 Module 01: Qualities of a Successful Team Qualities of a Successful Team 00:04:00 Goals & Objectives for Working As a Team 00:05:00 5 Reasons Why Your Entire Team Should Contribute to Your Content Efforts 00:05:00 How Team Members can Support One Another's Well-Being 00:03:00 The Five Business Benefits of a Diverse Team 00:04:00 Effective Leadership: Why it's Important and How It's Achieved 00:05:00 Module 02: Communicating Effectively as a Team Communicating Effectively as a Team 00:05:00 7 Ways to Improve Team Communication 00:04:00 Advantages & Disadvantages of Group Cohesiveness & Productivity 00:04:00 3 Crucial Steps to Create Role Clarity within Your Team 00:05:00 Why Consistency Matters in Leadership 00:04:00 Importance of Courtesy in Business Communication 00:14:00 Module 03: Team Building Models Team Building Models 00:04:00 Traditional Team Building Model 00:03:00 Team Spirit Built from the Top 00:04:00 The Cutting Edge Team 00:05:00 What Are the Characteristics of a Task Force Group in Business? 00:03:00 Module 04: Team Building Process Team Building Process 00:05:00 The Forming Stage 00:04:00 The Storming Stage 00:04:00 The Norming Stage 00:04:00 The Performing Stage 00:04:00 The Adjourning Stage 00:05:00 Challenges of Managing a Virtual Team 00:05:00 The Cyber Team Model 00:03:00 Module 05: Challenges of Managing a Virtual Team How to Communicate With Remote Teams 00:03:00 How to Manage Remote Project Teams Effectively 00:04:00 10 Ways to Build Positive and Effective Work Relationships 00:04:00 7 Ways to Recover Your Team from Focus Loss 00:04:00 6 Ways Managers can Increase Team Accountability 00:04:00 Module 06: Team Building Exercises Team Building Exercises 00:03:00 Magic Cane (Helium Stick) 00:03:00 Barter Puzzle 00:03:00 Bridge Build 00:03:00 What's my name? 00:03:00 Grab Bag Skits 00:02:00 Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Overview This Communicate Effectively, Impress Others course will unlock your full potential and will show you how to excel in a career in Communicate Effectively, Impress Others. So upskill now and reach your full potential. Everything you need to get started in Communicate Effectively, Impress Others is available in this course. Learning and progressing are the hallmarks of personal development. This Communicate Effectively, Impress Others will quickly teach you the must-have skills needed to start in the relevant industry. In This Communicate Effectively, Impress Others Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Communicate Effectively, Impress Others skills to help you advance your career. Acquire a comprehensive understanding of various Communicate Effectively, Impress Others topics and tips from industry experts. Learn in-demand Communicate Effectively, Impress Others skills that are in high demand among UK employers, which will help you to kickstart your career. This Communicate Effectively, Impress Others course covers everything you must know to stand against the tough competition in the Communicate Effectively, Impress Others field. The future is truly yours to seize with this Communicate Effectively, Impress Others. Enrol today and complete the course to achieve a Communicate Effectively, Impress Others certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Communicate Effectively, Impress Others course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Communicate Effectively, Impress Others course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Communicate Effectively, Impress Others course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Communicate Effectively, Impress Others is suitable for anyone aspiring to start a career in Communicate Effectively, Impress Others; even if you are new to this and have no prior knowledge on Communicate Effectively, Impress Others, this course is going to be very easy for you to understand. And if you are already working in the Communicate Effectively, Impress Others field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Communicate Effectively, Impress Others course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Communicate Effectively, Impress Others course has no prerequisite. You don't need any educational qualification or experience to enrol in the Communicate Effectively, Impress Others course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Communicate Effectively, Impress Others course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 1 Unlock the door, Find What You Get in This Course 00:04:00 Three things to Do to Get the Most from This Course 00:07:00 Learn Why Should You Care about Communication Skills 00:05:00 Fascinating Technique to Overcome Fear While Talking 00:07:00 Power of positive and how to communicate negative message 00:07:00 What Do You Tell Yourself - Internal Communication 00:03:00 Section 2 - 8 Techniques to Improve Your Results Now Improvement Techniques 1 and 2 - Clarity and Correctness 00:11:00 Improvement Technique 3 - Be Courteous and Earn Respect 00:05:00 Improvement technique 4 - 5W and 1H Method for Completeness 00:09:00 Improvement Technique 5 - Build Confidence in Listeners - Concreteness 00:07:00 Improvement Technique 6 - Keep Listener's Attention - Make Message Concise 00:07:00 Improvement Technique 7 - Considerate - Build Relationships This Way 00:04:00 Improvement Technique 8 - Be Coherent Logical and Consistent 00:05:00 Improvement Technique 9 - Ask a Powerful Question - What Do You Want the Other Person to Do 00:05:00 Improvement Technique 10 - Prepare Mind of Listeners and Achieve Results - Learn Through This Story 00:12:00 Section 3 - Here Is How to Develop Your Listening Skills World's Best Communicators Are Best Listeners - 1 Trick 00:03:00 5 Levels of Listening - Start Becoming an Empathic Listener 00:06:00 Listening Is Key - Practical Tips To Effective Listening 00:04:00 Section 4 - Verbal and Nonverbal Communication Critical Aspects of Effective Communication and 5 Habits to Develop Verbal Communication 00:08:00 Is Body Language Important 00:04:00 Master These 2 Aspects - How Do You Say Something and Body Language 00:06:00 Wonder What Is a Gesture - 5 Benefits of Using Gestures 00:06:00 Body Language Improvement - 4 Techniques 00:09:00 7 Tricks to Use Your Hand Gestures 00:07:00 3 Types of Eye Contacts and Secret to Impress Listeners 00:06:00 What to Avoid When Making a Presentation 00:05:00 6 Practical Ideas to Improve Results after Communication 00:11:00 Here Are Next 4 Practical Ideas to Develop Your Communication Skills 00:04:00 Watch 3 Techniques to Improve Communication Skills 00:04:00 Conclusion to Your Communication Skills Course 00:01:00
Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge of business skills. Overview Upon successful completion of this course, students will be able to communicate and work effectively in a business environment. In this course, students will learn about all different aspects of business skills needed be effective in an office environment. Accessing PDF Documents Open a PDF Document Browse a PDF Document Creating & Saving PDF Documents Create and Save a PDF Document from an Existing Document Create a PDF Document from a Web Page Combine Multiple PDF Documents Navigating Content in a PDF Document Perform a Search in a PDF Document Search Multiple PDF Documents Work with Bookmarks Create Links and Buttons Modifying PDF Documents Manipulate PDF Document Pages Edit Content in a PDF Document Add Page Elements Reviewing PDF Documents Add Comments and Markup Compare PDF Documents Initiate and Manage a Review Converting PDF Files Reduce the File Size of a PDF Document Optimize PDF Files Convert and Reuse PDF Document Content Customizing the Acrobat XI Pro Workspace Customize the Toolbars Customize the Tool Sets Creating PDFs from Technical Documents Create PDF Documents Using Autodesk AutoCAD Measure Technical Drawings Enhancing PDF Documents Embed Multimedia Enhance PDF Document Accessibility Securing PDF Documents Manage the Security of PDF Documents Validate PDF Documents Creating Interactive PDF Forms Create a PDF Form Compile and Manage PDF Form Data Finalizing PDF Files for Commercial Printing Apply Color Management Settings Preview Printed Effects Perform Preflight on a PDF Document Create PDF/X, PDF/A, and PDF/E Compliant Files Create a Composite and Color Separations Accessing & Navigating SharePoint Team Sites Access SharePoint Sites Navigate SharePoint Sites Working with Documents, Content, & Libraries Upload Documents Search for Documents and Files Working with Lists Add List Items Modify List Items Configure List Views Filtering and Grouping with List Views Configuring Your SharePoint Profile Update and Share Your Profile Information Share and Follow SharePoint Content Creating a Blog Integrating with Microsoft Office Access and Save SharePoint Documents with Microsoft Office Manage Document Versions through Office 2013 Accessing SharePoint Data from Outlook 2013 Working Offline & Remotely with SharePoint Synchronize Libraries, Sites, and MySite and Working Offline Working from a Mobile Device Creating a New Site Create a Site Change the Look and Feel of Your SharePoint Site Adding & Configuring Libraries Configure Document Library for Your SharePoint Team Site Configure the Site Assets Library for Your SharePoint Site Add and Configure a Wiki for Your SharePoint Site Adding & Configuring Lists Add an Announcement List Add and Configure a Task List Add and Configure Contact and Calendar Lists Add and Configure a Blog Subsite Add and Configure a Custom List to your SharePoint Site Customize List Forms Configuring Site Settings, Navigation, & Search Configure Site Search Options Configure Site Administration Settings Configure Site Organization and Navigation Assigning Permissions & Access Rights Sharing Sites and Setting Site Permissions Secure Lists, Libraries, and Documents Configure Content Roll-Up, Summary Links, & Site Map Add and Configure the Content Search Web Part Add and Configure the Relevant Documents Web Part Identifying Nouns, Pronouns, & Verbs Identify Nouns Identify Pronouns Identify Verbs Identifying Adjectives & Adverbs Use Adjectives Use Adverbs Indentifying Prepositions, Conjunctions, and Interjections Use Prepositions Use Conjunctions Use Interjections Identifying Rules Monitor Sentences Monitor Modifiers Avoid Common Errors Identifying Correct Punctuation Use Parentheses Correctly Use Commas, Semicolons, and Quotation Marks Use Numbers, Symbols, and Capitalization Correctly Identifying Sentence Fragments, Run-Ons, and Comma Splices Identify Sentence Fragments Identify Run-ons, Comma Splices, and Solutions Improving Word Choices Identify Commonly Misused Words Identify Synonyms, Antonyms, and Homonyms Building Effective Sentences Identify the Goal Consider the Audience Consider the Context Editing Effectively Use Correct Spelling Achieve Clarity Avoiding Hypercorrections Avoid Hypercorrections Achieve Simplicity Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Working with Words Spelling Grammar Creating a Cheat Sheet Constructing Sentences Parts of a Sentence Punctuation Types of Sentences Creating Paragraphs The Basic Parts Organization Methods Writing Meeting Agendas The Basic Structure Choosing a Format Writing the Agenda Writing E-Mails Addressing Your Message Grammar and Acronyms Writing Business Letters The Basic Structure Choosing a Format Writing the Letter Writing Proposals The Basic Structure Choosing a Format Writing the Proposal Writing Reports The Basic Structure Choosing a Format Be guided by the: The purpose of the report The seniority of your readers Writing the Report Other Types of Documents Requests for Proposals Projections Executive Summaries Business Cases Proofreading & Finishing A Proofreading Primer How Peer Review Can Help Printing and Publishing Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations E-Mail Basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym E-Mail Policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability E-Mail Features & Security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Usi Additional course details: Nexus Humans Business Applications training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Applications course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?
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