Conflict Resolution Skills (On-Demand) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
Basic Needs Coaching Sessions The basic needs model uses the principal of Maslow’s hierarchy to help you gain clarity on What your needs are How they are prioritised This is helpful for people who are goal orientated and want to build a consistent pathway to meeting those goal and potential other aspirations. If you keep trying to meet your goals and find you keep falling-off-the-track as-it-were, an easy way to find out whether this approach could work for you before you invest is to download the Personal Wellbeing Audit give yourself 30 minutes to answer the questions and make notes before deciding whether you Need support in some of the highlighted areas What that support may look like? What you can realistically budget for Clients who have has success with me in the past usually invest in sessions bi-monthly over a 12-month period
In the intricate landscape of law enforcement, clear and precise documentation stands as a pillar of justice. 'Crime Report Writing: Effective Documentation for Law Enforcement' delves deep into the art and technique of creating factual, well-structured reports that stand resilient in legal proceedings. From understanding the gamut of crime report varieties to mastering the subtleties of ethical documentation, this course promises to be the bedrock of forensic documentation. Learning Outcomes Recognise different types of crime reports and their specific uses. Structure reports systematically ensuring clarity and coherence. Apply techniques to document information with precision and authenticity. Create descriptions that are both comprehensive and compelling. Uphold legal and ethical standards throughout the report writing process. Why buy this Crime Report Writing: Effective Documentation for Law Enforcement? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Crime Report Writing: Effective Documentation for Law Enforcement for? Law enforcement officers aiming to refine their report-writing skills. Aspiring criminologists eager to grasp documentation nuances. Legal professionals wanting a deeper understanding of crime documentation. Journalism students or professionals seeking insights into crime reporting. Individuals keen on pursuing a career in forensic documentation. Career path Law Enforcement Officer: £25,000 - £45,000 Criminologist: £30,000 - £50,000 Legal Documentation Specialist: £35,000 - £55,000 Crime Journalist: £28,000 - £48,000 Forensic Document Examiner: £30,000 - £52,000 Report Reviewer: £27,000 - £47,000 Prerequisites This Crime Report Writing: Effective Documentation for Law Enforcement does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Crime Report Writing Introduction to Crime Report Writing 00:13:00 Module 02: Types of Crime Reports Types of Crime Reports 00:12:00 Module 03: Report Structure and Organisation Report Structure and Organisation 00:12:00 Module 04: Writing Techniques for Clarity and Accuracy Writing Techniques for Clarity and Accuracy 00:15:00 Module 05: Gathering and Documenting Information Gathering and Documenting Information 00:16:00 Module 06: Writing Effective Descriptions Writing Effective Descriptions 00:13:00 Module 07: Writing Objective and Impartial Reports Writing Objective and Impartial Reports 00:15:00 Module 08: Legal and Ethical Considerations Legal and Ethical Considerations 00:13:00 Module 09: Report Review and Editing Report Review and Editing 00:13:00
What Will I Learn? Master arithmetic operations with integers, decimals, and fractions. Solve problems using factors, multiples, and percentages. Apply the BODMAS rule for complex calculations. Simplify using estimation, approximation, and scientific notation. Tackle real-world scenarios with knowledge in ratio, profit, loss, and tax. Functional Skills Maths Level 2 is a meticulously crafted course designed to enhance learners' mathematical competencies. Diving deep into core mathematical principles, it bridges the gap between theoretical knowledge and real-world application. Whether you're aiming to advance in your professional journey or seeking clarity in daily math-related tasks, this course stands as an essential toolkit. With a focus on practicality, it ensures that learners not only understand but can also apply their knowledge confidently in various scenarios. Elevate your numeracy skills and become mathematically adept with this comprehensive course.
In the dynamic world of business, individuals often encounter challenges in managing their careers effectively. Professionals in HR may struggle with keeping pace with ever-evolving labor laws and regulations, understanding complex compensation structures, and managing conflicts and employee relations. Discover theknowledge and skills needed to navigate these challenges, offering guidance on career advancement and ensuring they remain an invaluable asset to their organizations. Learning Objectives The following are some of the key outcomes in this course: Learn how to chart your career development, solicit help from your managers and team members, and ultimately define what success means for you. Understand your strengths, interests and values. Establish the different directions you can grow your career. Bring clarity to your career vision and tips how to break down large scale career goals. Understand how to develop and implement your action plan. Become more knowledgeable about the steps you can take to advance your career and develop professionally. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals
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Writing Clear Business Communication: In-House Training This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication
Writing Clear Business Communication This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What you Will Learn At the end of this program, you will be able to: Write effective e-mails, letters, memos, and reports Clearly articulate the message Achieve desired results from correspondence Organize content for maximum impact Format for enhanced understanding Choose the appropriate communication medium for each document Revise documents to increase clarity and impact Foundations Concepts Business writing as a form of professional communication How business writing compares to other forms of writing Characteristics of good business writing Challenges with business writing The Project Environment Business writing in the project environment The concept of art, science, and optics of business writing Art Economy Precision Action Music Personality Science Purpose, simple, compound, and complex sentence structures Techniques to engage the reader Point of view: tone, attitude, and humor Organization: opening, body, and closing Support and coherence Optics Visual optics Sound optics Feel optics Effective optics Efficient optics Email Formal vs. informal emails Suggestions for improving email communication Instant and text messaging Reports Common types of reports created Formatting of reports Guidelines for meeting minutes Contracts Types of contracts Common agreements Procurement documents Templates, Forms, and Checklists Templates Forms Checklists Other Formatting Good Documentation Practices Good documentation practices Data integrity in business communication