The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: Explain the qualities and benefits of well written technical documents Present a structured approach for producing technical documents Review the essential skills of effective technical writing Demonstrate practical methods to help create better documents Provide tools and techniques for specification and report writing Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 Introduction to the programme Aims and objectives of the module Introductions and interests of participants 2 Creating effective technical documents What is technical writing? how does it differ from other writing? Key qualities of an effective technical document Communication essentials and the challenges faced by technical writers The lessons of experience: how the best writers write The five key steps : prepare - organise - write - edit - release (POWER) 3 Preparing to write Defining the document aims and objectives; choosing the title Understanding technical readers and their needs Getting organised; planning and managing the process Integrating technical and commercial elements The role of intellectual property rights (IPR), eg, copyright 4 Organising the content The vital role of structure in technical documents Deciding what to include and how to organise the information Categorising information: introductory, key and supporting Tools and techniques for scoping and structuring the document Creating and using document templates - pro's and con's 5 Writing the document Avoiding 'blinding them with science': the qualities of clear writing Problem words and words that confuse; building and using a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity Using diagrams and other graphics; avoiding potential pitfalls 6 Editing and releasing the document Why editing is difficult; developing a personal editing strategy Some useful editing tools and techniques Key requirements for document issue and control Module 2: Creating better specifications 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' writing process for specifications 2 Creating better specifications The role and characteristics of an effective specification Specifications and contracts; the legal role of specifications Deciding how to specify; understanding functional and design requirements Developing the specification design; applying the principles of BS 7373 Getting organised: the key stages in compiling an effective specification 3 Preparing to write a specification Defining the scope of the specification; deciding what to include and what not Scoping techniques: scope maps, check lists, structured brainstorming The why/what/how pyramid; establishing and understanding requirements Clarifying priorities; separating needs and desires: the MoSCoW method Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis Dealing with requirements that are difficult to quantify 4 Organising the content The role of structure in specifications Typical contents and layout for a specification What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the specification Identifying and understanding the specification reader Key words: will, shall, must; building and using a glossary Writing performance targets that are clear and unambiguous Choosing and using graphics Exercise: writing a specification 6 Editing and releasing the document Key editing issues for specifications Issue and control of specifications Module 3: Writing better reports 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' technical writing process for technical reports 2 Creating better reports What is a technical report? types and formats of report The role and characteristics of an effective technical report Understanding technical report readers and their needs The commercial role and impact of technical reports Getting organised: the key stages in compiling a technical report 3 Preparing to write reports Agreeing the terms of reference; defining aims and objectives Being clear about constraints; defining what is not to be included Legal aspects and intellectual property rights (IPR) for reports Preparing the ground; gathering information and reference documents Keeping track of information: note making, cataloguing and cross referencing Tools and techniques for developing a valid and convincing argument 4 Organising the content The role of structure reviewed; some typical report structures Who needs what: identifying the varied needs of the readership What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the report Planning the storyline: the report as a journey in understanding Recognising assumptions about the reader; what they do and don't know Converting complex concepts into understandable statements Presenting technical data and its analysis; the role of graphics Presenting the case simply whilst maintaining technical integrity Exercise: writing a technical report 6 Editing and releasing the report Key editing issues for technical reports Issue and control of technical reports
Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.
This module focuses on developing leadership confidence through self-discovery, emphasising the importance of understanding one's unique leadership style and personal philosophy. Participants will explore their core identity as leaders and learn strategies to enhance their influence, credibility, and relationships within their organisation. Exploring the link between self-discovery and effective leadership, focusing on developing confidence to lead from within. Testimonial: “Without guidance, personal branding can quickly become an exercise in aspiration and competition; letting the carefully curated public personas of others dictate our own validity and definition of success. Clarity on who we truly are, what matters to us and therefore how we position ourselves in the world takes reflection and time. Rachael’s work in this area has inspired the nearly 100 delegates who have been part of our HR Leadership Academy over the past 8 years, and I have no doubt will continue to resonate with future cohorts.” MD, Nina Metson - Suffolk
Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?
When it comes to writing a research paper, the discussion chapter is where the magic happens. It's not just about presenting your findings; it's about showcasing them in a way that resonates with your audience. You want to take your readers on a journey through your research, helping them understand not just the results but their significance as well. In this article, I’ll share some essential tips on how to effectively showcase your research in the discussion chapter, ensuring that your hard work gets the recognition it deserves. Understanding the Discussion Chapter Definition and Role So, what exactly is the discussion chapter? Think of it as the heart of your research paper. Here, you interpret and analyze your results, linking them back to your research questions. It’s the section where you reveal the implications of your findings and discuss their relevance in the broader context of your field. If you’re wondering how to navigate this crucial part, check out our guide on How To Write a Dissertation Discussion for a detailed approach. Differences from Other Chapters Unlike the results chapter, which focuses on presenting data, the discussion is where you dive deeper into what those results mean. It’s about connecting the dots and making sense of the numbers. You’re not just stating what you found; you’re telling a story about why it matters. Structuring Your Discussion Organizing Key Points A well-structured discussion is crucial for effectively showcasing your research. Start by organizing your key points logically. This might mean discussing each research question in turn or grouping findings by theme. Whatever structure you choose, ensure it flows naturally from one point to the next. Using Subheadings Don’t underestimate the power of subheadings. They guide your reader through your discussion, making it easier to follow your train of thought. Subheadings also break up the text, making your discussion more visually appealing. Interpreting Your Findings Analyzing Results Now comes the fun part: interpreting your findings. Take a close look at your results and analyze them thoroughly. What trends do you see? Are there any surprising outcomes? This is your chance to showcase your critical thinking skills and provide insights that go beyond the data. Linking to Research Questions Always link your interpretations back to your research questions. This creates a cohesive narrative and reinforces the significance of your work. By showing how your findings answer these questions, you strengthen your argument and highlight the relevance of your research. Contextualizing Your Research Comparing with Previous Studies To truly showcase your research, it’s essential to place it within the context of existing literature. Compare your findings with previous studies and discuss how they align or diverge. This not only shows your understanding of the field but also underscores the contributions your research makes to the ongoing conversation. Highlighting Unique Contributions Don’t be shy about highlighting what makes your research unique. What new perspectives or insights do you bring to the table? By emphasizing these contributions, you demonstrate the value of your work and why it deserves attention. Discussing Implications Practical Applications What can your findings be used for in the real world? Discussing practical applications is a great way to showcase the impact of your research. Whether it’s informing policy decisions, guiding future research, or improving practices in your field, make sure to highlight these implications. Theoretical Implications In addition to practical applications, consider the theoretical implications of your research. How does it contribute to existing theories or frameworks? Discussing these implications can elevate your work and showcase your understanding of the broader context. Addressing Limitations Acknowledging Weaknesses Every research project has its limitations. Acknowledging these weaknesses shows integrity and a nuanced understanding of your work. Discuss what limitations might affect the interpretation of your results and how they could be addressed in future research. Suggestions for Future Research Don’t just stop at acknowledging limitations—offer suggestions for future research. What questions remain unanswered? What directions could future studies take? This not only demonstrates your critical thinking but also positions your work as a stepping stone for others. Using Visual Aids Charts and Graphs Visual aids can be a powerful tool for showcasing your research. Use charts, graphs, or tables to present your data in a way that’s easy to understand. Visuals can help highlight key findings and make complex information more digestible. Effective Data Presentation Ensure that your visuals are clear and well-labeled. A confusing graph can detract from your discussion rather than enhance it. Take the time to present your data effectively, and your readers will appreciate the effort. Incorporating Feedback Utilizing Peer Reviews Feedback from peers can be invaluable when writing your discussion chapter. Don’t hesitate to seek out input from colleagues or mentors. Their insights can help you refine your arguments and enhance the clarity of your writing. Adjustments Based on Critiques Once you receive feedback, be open to making adjustments. Sometimes, outside perspectives can reveal blind spots in your reasoning or highlight areas for improvement that you might not have considered. Engaging Your Audience Writing Style and Tone Your writing style plays a significant role in engaging your audience. Aim for a conversational tone that invites readers in. Avoid jargon where possible, and strive for clarity in your explanations. Rhetorical Questions for Engagement Using rhetorical questions can be an effective way to engage your readers. It prompts them to think critically about the points you’re making and can make your discussion feel more interactive. Proofreading and Editing Importance of Clarity Once you’ve drafted your discussion, take the time to proofread and edit. Clarity is key; a well-written discussion is much easier to follow. Check for grammatical errors, awkward phrasing, and ensure your arguments flow logically. Common Mistakes to Avoid Watch out for common pitfalls, such as over-explaining or being too vague. Aim for a balance that conveys your insights without overwhelming your reader. Conclusion In conclusion, showcasing your research in the discussion chapter is all about clarity, context, and engagement. By structuring your discussion thoughtfully, interpreting your findings, and addressing limitations, you can effectively communicate the significance of your research. Remember, this is your chance to shine and demonstrate the value of your hard work. FAQs What is the purpose of the discussion chapter? The discussion chapter interprets the results of your research, linking them back to your research questions and placing them in the context of existing literature. How do I interpret my findings effectively? Analyze your results, identify trends, and connect them back to your research questions to demonstrate their significance. Should I include limitations in my research? Yes, acknowledging limitations shows integrity and a nuanced understanding of your work. It also opens up avenues for future research. How can I make my discussion engaging? Use a conversational tone, incorporate rhetorical questions, and structure your arguments clearly to keep your audience interested. What are common pitfalls to avoid in this chapter? Be cautious of over-explaining, using jargon, or failing to connect your findings back to your research questions.
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Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.
Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.
Public Speaking Courses That Work Our public speaking courses are refreshingly different and transformative. Mindful presenting is the key to the future of high impact public speaking training. In fact, we are changing organisations one presentation at a time. We do that by providing training that empowers and equips professionals to present with greater confidence, clarity and impact.