Are you ready to dive into the world of intelligence analysis and make a significant impact in national security and beyond? Our comprehensive Intelligence Analyst Certification is designed to equip you with the essential skills and knowledge needed to excel in this critical field. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Intelligence Analyst Certification course, learners delve into the fundamental aspects of intelligence analysis. They start by understanding the essence of intelligence analysis, its historical evolution, and current best practices. The course emphasizes the intelligence cycle, teaching how information is gathered, processed, and disseminated to support decision-making. Participants learn about their roles and responsibilities as analysts, honing critical thinking skills and techniques for organizing information effectively. Legal and ethical considerations in intelligence operations are also covered, ensuring analysts understand boundaries and responsibilities in their work. Lastly, the course explores the broader context of intelligence in national security, highlighting its importance and impact on policies and strategies. Overall, learners gain comprehensive knowledge and skills necessary to perform effectively as intelligence analysts in various professional settings. Course Curriculum Module 01: Introduction to the Course Module 02: Defining Intelligence Analysis Module 03: Development of Intelligence Analysis Module 04: Intelligence Analysis and Best Practice Module 05: The Intelligence Cycle Module 06: Your Role, Responsibilities, and Functions as an Analyst Module 07: Critical Thinking and Structuring Module 08: Legal Issues and Ethics Module 09: Intelligence and National Security Learning Outcomes: Understand the fundamentals of Intelligence Analysis and its historical evolution. Apply critical thinking techniques to structure intelligence reports effectively. Comprehend legal and ethical considerations in the context of intelligence operations. Demonstrate proficiency in the Intelligence Cycle and its application in practice. Identify roles, responsibilities, and functions within the scope of intelligence analysis. Analyse the relationship between intelligence and national security issues. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in intelligence-related governmental departments. Professionals seeking to enhance their analytical skills in national security contexts. Graduates aiming to start a career in intelligence analysis roles. Military personnel transitioning to civilian intelligence roles. Law enforcement officers interested in intelligence gathering and analysis. Career path Intelligence Analyst Counterintelligence Officer Risk Assessment Analyst Security Intelligence Specialist National Security Analyst Cyber Intelligence Analyst Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
The general public is becoming more aware of the importance of dietary habits to current human health all over the world. In general, what we eat and how we manage our daily diets, has a significant impact on all aspects of health and wellbeing. We must make important dietary and nutritional decisions regularly due to the dramatic rise in diet-related illnesses. The importance of understanding the role of nutrition in our growth and development throughout our lives cannot be overstated. Because of the importance of nutritional balance, millions of adults worldwide have begun to pay more attention to their eating habits, tracking and restricting what they put into their bodies. This intensive Nutrition Course gives students a thorough introduction to one of the world's most relevant and fascinating technologically advanced professions. The course content focuses on key areas of nutrition and dietetics of practical value in a working industry, establishing a stable platform for a rewarding lifelong career. Among the key topics covered are how various key nutrients affect human health, the role nutrition plays in building and enhancing the immune system, the relationship between dietary choices and disease risk, an overview of detoxification digestion, an introduction to women's health issues, and many more. If you want to take that crucial first step into a truly extraordinary field, this exclusive Nutrition Course may be for you. This Nutrition Course will teach you about the relationship between food and health, human protection and health, food processing and absorption, and recommended dietary allowances. The various nutrient classes, as well as their functions and diverse food sources, will be discussed. You will also learn about the factors that influence energy requirements in the body, as well as the elements of energy requirements. The Nutrition Course will also cover the basal metabolic rate (BMR), energy balance, and the roles of major and trace minerals. Learning Outcomes At the end of this Nutrition Course, you will be able to: Describe the basic concepts in nourishment. Describe the importance of a well-balanced diet. Describe nutrition principles, food plans, and specialized dietary plans. Describe various dietary guidelines in planning to meet nutrition and wellness needs. Describe the nourishment needs of individuals and families concerning health and wellness across the life span. Describe principles of the Essential nourishment Actions Approach. Describe the objectives & uses of accretion surveillance. Describe nutritional Surveillance. Describe the mechanism of nourishment intervention. Describe the effects of nutrients on health, appearance, and peak performance. Describe the importance of nutrition for metabolism and blood function. Describe the food politics and its perspective on society. Why Choose Nutrition Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits*** Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] This Nutrition Course covers everything there is to know about nutrition. This course will be extremely beneficial if you want to work as a certified nutrition advisor. It will help you learn about a skilled nourishment counsellor's crucial role and build some valuable life skills. With this exclusive Nutrition Course, you can learn about the increasingly important role of the professional nourishment advisor while also developing valuable life skills. Discover why qualified nutritionists are in higher demand globally than ever before and start working toward a rewarding career for life. Food researchers and scientists can seek employment as accretion degree holders who are interested in how food and diet relate to physical and mental bodily processes. Accretion studies can also lead to careers in food services, which may appeal to students who enjoy enhancing the taste, preparation, and distribution of foods. In addition, diet Technician, Healthy food Manager, Marketing/ Sales Consultant, Catering Manager, Food Service Supervisor, Quality Control Manager, and other top job profiles are available after completing the Nutrition Course. Enroll in this course to learn why professional nutritionists are in higher demand than ever before and get started on your path to a lifetime of success. So, why put it off any longer? ***Nutrition Course*** Course Curriculum Module 1: Introduction Module 2: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutritional Importance for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Food Politics and Views Assessment Method After completing each module of the Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Nutrition Course is highly recommended for people interested in learning more about nutrition and working as a professional counsellor. This course is also beneficial to people who wish to start a diet and fitness business from scratch and those who already work in the industry and want to expand their knowledge and skills. This lesson is required for all parents and nurses. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enroll in this Nutrition Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Candidates who successfully complete our Course can pursue a wide range of careers, including: a qualified dietician health indagator for public health researcher in accretion and dietetics Athletes Clinical Dietetics Fitness Instructor Personal Trainer Related Health Professional Sports Specialist Certificates Certificate of completion Digital certificate - Included
In today's digital age, the significance of Digital Health and Safety Training for Managers and Supervisors cannot be overstated. This course equips professionals with essential skills in Workplace Regulations and Risk Assessment, Preparedness for Emergencies, Documentation, Communication, Evaluation of Health and Safety Systems, and Workplace Safety Standards Enhancement. Mastery of these skills not only ensures a safer work environment but also enhances job prospects in the UK job market. Positions requiring such expertise often offer competitive salaries, with average earnings ranging from £30,000 to £50,000 annually. Moreover, as the demand for digital health and safety professionals continues to rise, with an estimated increase of 10-15% in the sector, obtaining certification in this field provides a competitive edge and opens doors to numerous career opportunities. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum: Promotion of Health and Safety Module 01: Workplace Regulations and Risk Assessment Module 02: Preparedness for Emergencies within Work Environments Module 03: Documentation and Communication of Health and Safety Matters Module 04: Examination and Evaluation of Health and Safety Systems Module 05: Enhancement of Workplace Safety Standards and Employee Training Module 06: Adjustment of Health and Safety Approaches in Different Environments Learning Outcomes: Analyze workplace regulations and conduct effective risk assessments for safety enhancement. Develop comprehensive plans to manage emergencies within diverse work environments effectively. Demonstrate efficient communication and record-keeping practices for health and safety matters. Implement thorough inspection and auditing processes to ensure robust health and safety systems. Enhance safety standards and employee training programs for a safer work environment.: Apply adaptable health and safety strategies across various workplace environments effectively. Accreditation All of our courses are fully accredited, including this Health and Safety Training for Managers and Supervisors Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Health and Safety Training for Managers and Supervisors. Certification Once you've successfully completed your Health and Safety Training for Managers and Supervisors Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Health and Safety Training for Managers and Supervisors Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health and Safety Training for Managers and Supervisors Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Health and Safety Training for Managers and Supervisors Course is ideal for:. Compliance Officer Site Supervisor Emergency Response Coordinator Managers overseeing workplace safety Supervisors managing team health and safety Safety officers in various industries Business owners ensuring regulatory compliance Requirements There are no requirements needed to enrol into this Health and Safety Training for Managers and Supervisors course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Safety Training for Managers and Supervisors course. Career path After completing this Health and Safety Training for Managers and Supervisors Course you will have a variety of careers to choose from: Health and Safety Manager - £30K to £50K/year Occupational Health and Safety Advisor - £25K to £45K/year Environmental Health Officer - £28K to £45K/year Risk Manager - £35K to £60K/year Health and Safety Consultant - £30K to £55K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price
In today's digital age, the significance of Digital Health and Safety Training for Managers and Supervisors cannot be overstated. This course equips professionals with essential skills in Workplace Regulations and Risk Assessment, Preparedness for Emergencies, Documentation, Communication, Evaluation of Health and Safety Systems, and Workplace Safety Standards Enhancement. Mastery of these skills not only ensures a safer work environment but also enhances job prospects in the UK job market. Positions requiring such expertise often offer competitive salaries, with average earnings ranging from £30,000 to £50,000 annually. Moreover, as the demand for digital health and safety professionals continues to rise, with an estimated increase of 10-15% in the sector, obtaining certification in this field provides a competitive edge and opens doors to numerous career opportunities. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Promotion of Health and Safety Module 01: Workplace Regulations and Risk Assessment Module 02: Preparedness for Emergencies within Work Environments Module 03: Documentation and Communication of Health and Safety Matters Module 04: Examination and Evaluation of Health and Safety Systems Module 05: Enhancement of Workplace Safety Standards and Employee Training Module 06: Adjustment of Health and Safety Approaches in Different Environments Learning Outcomes: Analyze workplace regulations and conduct effective risk assessments for safety enhancement. Develop comprehensive plans to manage emergencies within diverse work environments effectively. Demonstrate efficient communication and record-keeping practices for health and safety matters. Implement thorough inspection and auditing processes to ensure robust health and safety systems. Enhance safety standards and employee training programs for a safer work environment.: Apply adaptable health and safety strategies across various workplace environments effectively. Accreditation All of our courses are fully accredited, including this Health and Safety Training for Managers and Supervisors Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Health and Safety Training for Managers and Supervisors. Certification Once you've successfully completed your Health and Safety Training for Managers and Supervisors Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Health and Safety Training for Managers and Supervisors Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health and Safety Training for Managers and Supervisors Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Health and Safety Training for Managers and Supervisors Course is ideal for:. Compliance Officer Site Supervisor Emergency Response Coordinator Managers overseeing workplace safety Supervisors managing team health and safety Safety officers in various industries Business owners ensuring regulatory compliance Requirements There are no requirements needed to enrol into this Health and Safety Training for Managers and Supervisors course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Safety Training for Managers and Supervisors course. Career path After completing this Health and Safety Training for Managers and Supervisors Course you will have a variety of careers to choose from: Health and Safety Manager - £30K to £50K/year Occupational Health and Safety Advisor - £25K to £45K/year Environmental Health Officer - £28K to £45K/year Risk Manager - £35K to £60K/year Health and Safety Consultant - £30K to £55K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills. This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You'll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency. Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students. CPD Certification from Institute of Mental Health After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from Institute of Mental Health, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Who is this Admin, Secretarial & PA course for? This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding. Requirements There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device. Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:20:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Mock Exam Mock Exam - Admin, Secretarial & PA - Level 7 00:20:00 Final Exam Final Exam - Admin, Secretarial & PA - Level 7 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 Unlimited
Are you looking to start your career in Cost, Revenue & Tax, or want to boost your knowledge in Cost, Revenue & Tax? Then our Cost, Revenue & Tax course will enhance you with solid understanding to be a confident participant in Cost, Revenue & Tax professional career race. Expert instructors design this industry-standard, comprehensive Cost, Revenue & Tax course to guide you in the right direction and take a step on your career journey. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Cost, Revenue & Tax course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Cost, Revenue & Tax course. This Cost, Revenue & Tax course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Cost, Revenue & Tax and allow you to accelerate your career. Meet the Accreditation This premium online course titled Cost, Revenue & Tax ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Cost, Revenue & Tax Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Cost, Revenue & Tax course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Cost, Revenue & Tax course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Cost, Revenue & Tax course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Cost, Revenue & Tax course today, and take control of your career! Course Curriculum: Module 01: Nature and Role of Costing Systems Module 02: Recording and Analysing Cost Information Module 03: Apportion Costs and Analysing Deviations Module 04: Using Information Gathered from Costing A Module 05: Basic of Indirect tax Module 06: VAT Regulations Module 07: Value Added Tax How is the Cost, Revenue & Tax assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cost, Revenue & Tax training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Cost, Revenue & Tax course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cost, Revenue & Tax training.
CompTIA Network+ Certification is one of our best selling and most popular course. The CompTIA Network+ Certification is organised into 16 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 23 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Contents Network Theory Bounded Network Media Unbounded Network Media Network Implementations TCP/IP Addressing and Data Delivery TCP/IP Services WAN Infrastructure Cloud and Virtualization Technologies Network Security Basics Preventing Security Breaches Responding to Security Incidents Remote Networking Network Management Troubleshooting Network Issues Planning and Implementing a SOHO Network
At work, are you required to use the Microsoft Office 2016 suite, including Word, Excel, PowerPoint, Access, and Outlook? If so, then why not master both the basic and advanced features of these in order to fully benefit your career. Whether you’re a Microsoft Office 2016 beginner or otherwise, taking our popular Microsoft Office 2016 Complete Course will help you to learn new skills. Packed into logical sections and bite-sized modules taught by experts in their field, the course teaches you everything you need to know to use each of the programmes in the Microsoft Office 2016 suite. Working logically through all programmes, the course shows learners how to take full advantage of the Microsoft Office 2016 suite and improve productivity. On completion of the course, you’ll be able to create, edit and effectively maintain Word documents, workbooks and spreadsheets, presentations, desktop databases and emails. Students will also receive an internationally respected certification. If you wish to show your employer that your Microsoft Office 2016 skills are outstanding, then this course is for you. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? This course is ideal for anyone looking to gain Microsoft Office Specialist (MOS) certification. It is aimed at those who wish to develop their skills using Microsoft Office applications, or those in or seeking any office role, including that of PA, Secretary, Admin Assistant, and Administrator, Office Manager, and so on. No experience or previous qualifications are required, so it is available to all students, of all academic backgrounds. Career Path Administrative Assistant – £18K–£30K Data Analyst – £25K–£45K Office Manager – £24K–£40K Executive Assistant – £25K–£50K Financial Analyst – £30K–£60K Project Coordinator – £22K–£38K Course Contents Microsoft Word 2016 Microsoft Excel 2016 Microsoft PowerPoint 2016 Microsoft Outlook 2016 Microsoft Access 2016