Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
According to the Mental Health Foundation, approximately one in six adults in England reports experiencing a common mental health issue (such as anxiety or depression) in any given week. The Office for National Statistics (ONS) reported a notable increase in anxiety and depression rates among adults in the UK during the COVID-19 pandemic. Factors such as social isolation, economic uncertainties, and health concerns contributed to elevated mental health challenges. So, to dive deep into stress, anxiety, and mood disorders, and discover practical tools for mental health & wellbeing, we have brought to you this Mental Health Awareness course today. Ideal for individuals, professionals, and community leaders, this course is your gateway to fostering a mentally healthy environment. Enroll today and join us in breaking down stigmas, promoting understanding, and creating positive change. Key Features: CPD QS Certified Mental Health Course Free Certificate Developed by Specialist Lifetime Access No Hidden Fees About the Course Step into a world of knowledge and compassion with our Mental Health Awareness Course. From laying the foundation with Basics of Mental Health, and understanding the impact on the Work Environment, to exploring Stress and Anxiety Disorders, this Mental Health course is a comprehensive guide. In this Mental Health awareness course, you will study Mood and Personality Disorders, disorders affecting Eating and Sleeping Patterns, and learn effective approaches to address Self-Harm and Suicide. The journey concludes with powerful Tools for Mental Health & Wellbeing, empowering you to make a difference in your life and the lives of others. Course Curriculum Module 01: Basics of Mental Health Awareness Module 02: Mental Health in the Work Environment Module 03: Understanding Stress and Anxiety Disorders Module 04: Exploring Mood and Personality Disorders Module 05: Disorders Affecting Eating and Sleeping Patterns Module 06: Addressing Self-Harm and Suicide Module 07: Tools for Mental Wellbeing Learning Outcomes: Demonstrate understanding of mental health concepts and terminology. Identify workplace factors affecting mental health and well-being. Recognize symptoms and factors related to stress and anxiety disorders. Describe characteristics and signs of mood and personality disorders. Analyse the impact of eating and sleeping disorders on mental health. Evaluate strategies for promoting mental well-being in the workplace. Certification After completing this Mental Health Awareness Training - CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Human resources professionals Managers and supervisors Healthcare providers Educators and trainers Counsellors and support staff Note: This course is not regulated and won't provide professional qualifications. For more courses, you can look for: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Award in Safeguarding and Protecting Children and Young People Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) RQF Mental Health Awareness NVQ Level 3 Mental Health FAA Level 1 in Awareness for Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Career path Mental Health Support Worker - £18K to 25K/year. Counsellor - £22K to 38K/year. Clinical Psychologist - £31K to 62K/year. Mental Health Nurse - £24K to 40K/year. Occupational Therapist - £24K to 41K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
According to the Mental Health Foundation, approximately one in six adults in England reports experiencing a common mental health issue (such as anxiety or depression) in any given week. The Office for National Statistics (ONS) reported a notable increase in anxiety and depression rates among adults in the UK during the COVID-19 pandemic. Factors such as social isolation, economic uncertainties, and health concerns contributed to elevated mental health challenges. So, to dive deep into stress, anxiety, and mood disorders, and discover practical tools for mental health & wellbeing, we have brought to you this Mental Health Awareness course today. Ideal for individuals, professionals, and community leaders, this course is your gateway to fostering a mentally healthy environment. Enroll today and join us in breaking down stigmas, promoting understanding, and creating positive change. Key Features: CPD Certified Mental Health Course Free Certificate Developed by Specialist Lifetime Access No Hidden Fees About the Course Step into a world of knowledge and compassion with our Mental Health Awareness Course. From laying the foundation with Basics of Mental Health, and understanding the impact on the Work Environment, to exploring Stress and Anxiety Disorders, this Mental Health course is a comprehensive guide. In this Mental Health awareness course, you will study Mood and Personality Disorders, disorders affecting Eating and Sleeping Patterns, and learn effective approaches to address Self-Harm and Suicide. The journey concludes with powerful Tools for Mental Health & Wellbeing, empowering you to make a difference in your life and the lives of others. Course Curriculum Module 01: Basics of Mental Health Awareness Module 02: Mental Health in the Work Environment Module 03: Understanding Stress and Anxiety Disorders Module 04: Exploring Mood and Personality Disorders Module 05: Disorders Affecting Eating and Sleeping Patterns Module 06: Addressing Self-Harm and Suicide Module 07: Tools for Mental Wellbeing Learning Outcomes: Demonstrate understanding of mental health concepts and terminology. Identify workplace factors affecting mental health and well-being. Recognize symptoms and factors related to stress and anxiety disorders. Describe characteristics and signs of mood and personality disorders. Analyse the impact of eating and sleeping disorders on mental health. Evaluate strategies for promoting mental well-being in the workplace. Certification After completing this Mental Health Awareness Training - CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Human resources professionals Managers and supervisors Healthcare providers Educators and trainers Counsellors and support staff Note: This course is not regulated and won't provide professional qualifications. For more courses, you can look for: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Award in Safeguarding and Protecting Children and Young People Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) RQF Mental Health Awareness NVQ Level 3 Mental Health FAA Level 1 in Awareness for Mental Health (RQF) Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) Career path Mental Health Support Worker - £18K to 25K/year. Counsellor - £22K to 38K/year. Clinical Psychologist - £31K to 62K/year. Mental Health Nurse - £24K to 40K/year. Occupational Therapist - £24K to 41K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview This comprehensive course on Chinese ABC for Beginners will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Chinese ABC for Beginners comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Chinese ABC for Beginners. It is available to all students, of all academic backgrounds. Requirements Our Chinese ABC for Beginners is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 12 lectures • 01:37:00 total length •Introduction Basic Greetings: 00:12:00 •The Basic Vocabularies You must know: 00:27:00 •The Overview of Chinese Language: 00:17:00 •How does Chinese language build up like the LEGOO game?: 00:10:00 •Our Unique way to learn PinYin in 10 Minutes: 00:14:00 •Basic Chinese Grammar: 00:01:00 •How to write Chinese Characters in 5 Minutes?: 00:13:00 •HSK 1 Advance Level- Test Your Chinese Vocabulary Level according HSK V2020-05: 00:01:00 •03 Learn How to Speak Mandarin Chinese in 10 Hours Part 3 Date and Time: 00:01:00 •HSK 1 H10902 L1 Q01-05 Listen and Choose the Correct Answer: 00:01:00 •Resource: 00:00:00 •Assignment - Chinese ABC for Beginners: 00:00:00
Are you ready to unlock the secret to crafting captivating lessons that leave a lasting impact on your students? Imagine stepping into your classroom with confidence, armed with the expertise to design lessons that not only educate but inspire. Delve into the art of lesson planning with our meticulously curated course, where each module acts as a beacon guiding you through the intricacies of educational design. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the foundational principles behind effective teaching methodologies, ensuring every moment in the classroom is purposeful and engaging. From understanding the nuances of curriculum development to mastering the art of incorporating cutting-edge technology, this course equips you with the tools needed to create dynamic learning experiences. Explore the anatomy of a well-structured lesson, learning how to seamlessly integrate objectives and learning aims to drive student success. Embrace the journey of educational enlightenment as you navigate through the realms of assessment and evaluation, empowering you to measure progress accurately and adjust your approach accordingly. With a blend of theory and practical insights, this course is your gateway to becoming a master architect of education, sculpting lessons that ignite curiosity and foster a love for learning. Elevate your teaching prowess and embark on a transformative voyage towards educational excellence. Course Curriculum Module 01: An Introduction to Planning and Teaching Module 02: Planning and Preparation in Teaching Module 03: Curriculum Module 04: Structure and Format Module 05: Methodology Module 06: Objectives and Learning Aims Module 07: Assessment and Evaluation Module 08: Incorporating Technology in Lesson Planning Learning Outcomes: Plan effective lessons integrating diverse teaching methodologies for engagement. Develop clear learning objectives aligning with curriculum standards effectively. Implement assessment strategies to evaluate student progress and learning outcomes. Utilize technology tools to enhance lesson delivery and student engagement. Adapt lesson plans to accommodate diverse student needs and abilities. Demonstrate understanding of curriculum structure and format in lesson planning. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teachers seeking foundational knowledge in lesson planning methods. Experienced educators aiming to refine their lesson planning skills. Teaching assistants looking to enhance their contribution to lesson preparation. Education administrators interested in understanding the lesson planning process. Individuals considering a career change to teaching or education-related roles. Career path Primary School Teacher Secondary School Teacher Special Educational Needs Coordinator (SENCO) Curriculum Developer Education Consultant Teaching Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
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Step into the future of teaching with our 'Blended Learning Course for Teachers.' This innovative course is designed to empower educators with the knowledge and skills required to thrive in modern classrooms. Blended learning has become a cornerstone of the education landscape, offering both challenges and opportunities. Our course begins with an introduction to blended learning, shedding light on the problems and opportunities that it presents. Learn to select the right model for your teaching and explore the effective use of technology. Dive deep into subjects like curriculum development, assessment, and monitoring. Gain insights into implementing ICT, literacy, and numeracy strategies as a teaching assistant. Discover the dynamics of child development and SEN support, and understand how to navigate the complex terrain of behavior and relationships. Our course equips you to communicate effectively with students, enhancing your teaching capabilities. Learning Outcomes Understand the fundamentals of blended learning. Identify the challenges and opportunities in modern education. Choose the right model for blended learning. Effectively incorporate technology into teaching. Develop and monitor curriculum and assessments. Implement strategies for ICT, literacy, numeracy, and SEN support. Enhance your understanding of child development. Navigate behavior and relationships in the classroom. Foster strong communication with students. Why choose this Blended Learning Course for Teachers? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Blended Learning Course for Teachers for? Classroom teachers looking to adapt to modern teaching methods. Teaching assistants aspiring to excel in blended learning environments. Educators interested in incorporating technology effectively. Professionals in the education sector seeking to enhance their skills. Anyone passionate about modernizing and improving education. Career path Classroom Teacher: £25,000 - £45,000 Teaching Assistant: £16,000 - £25,000 Education Technologist: £30,000 - £55,000 Educational Coordinator: £25,000 - £40,000 SEN Support Specialist: £18,000 - £30,000 Educational Consultant: £30,000 - £60,000 Prerequisites This Blended Learning Course for Teachers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Blended Learning Course for Teachers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to Blended Learning Introduction to Blended Learning 00:17:00 Problems and Opportunities Problems and Opportunities 00:16:00 Choose the Model Choose the Model 00:26:00 Use of Technology - Part I Use of Technology - Part I 00:25:00 Use of Technology - Part II Use of Technology - Part II 00:18:00 Working with the School and Its Policies Working with the School and Its Policies 00:23:00 Discussion on Curriculum, Assessment and Monitoring Discussion on Curriculum, Assessment and Monitoring 00:21:00 Learn to Implement ICT, Literacy and Numeracy Development Process as a TA Learn to Implement ICT, Literacy and Numeracy Development Process as a TA 00:13:00 Child Development and the SEN Support Child Development and the SEN Support 00:15:00 Understanding Behaviour & Relationships as a TA Understanding Behaviour & Relationships as a TA 00:21:00 Experienced TAs Maintain Strong Communications with the Students Experienced TAs Maintain Strong Communications with the Students 00:13:00 Assignment Assignment - Blended Learning Course for Teachers 00:00:00
This course delves into the field of pedagogy, exploring effective teaching methods, strategies, and techniques. Participants will gain insights into various aspects of pedagogy, including its application in education, teaching teachers, utilizing technology for enhanced learning (smart pedagogy), different teaching methods, strategies for effective teaching, assessment practices, and integrating educational technology for blended learning approaches. Learning Outcomes:Understand the foundational concepts of pedagogy and its significance in education.Explore pedagogical approaches tailored to diverse learning environments and student needs.Gain insights into teaching teachers and fostering effective educator-student dynamics.Implement smart pedagogy to leverage technology for enriched teaching and learning experiences.Acquire knowledge about a variety of teaching methods and their respective benefits.Develop effective teaching strategies that engage learners and optimize knowledge retention.Learn the principles of assessment and how to align teaching goals with assessment practices.Explore the integration of educational technology for dynamic and blended learning environments. Why buy this Pedagogy Teaching Method? Unlimited access to the course for foreverDigital Certificate, Transcript, student ID all included in the priceAbsolutely no hidden feesDirectly receive CPD accredited qualifications after course completionReceive one to one assistance on every weekday from professionalsImmediately receive the PDF certificate after passingReceive the original copies of your certificate and transcript on the next working dayEasily learn the skills and knowledge from the comfort of your home CertificationAfter studying the course materials of the Pedagogy Teaching Method you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for?This Pedagogy Teaching Method course is ideal forAspiring educators seeking comprehensive teaching methods knowledge.Current educators looking to enhance their teaching strategies and pedagogical skills.Teacher trainers and mentors aiming to improve their pedagogical training techniques.Education professionals interested in integrating technology into their teaching practices. PrerequisitesThis Pedagogy Teaching Method was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career pathTeacher or Educator - Average Salary: £25,000 - £35,000 per year.Teacher Trainer - Average Salary: £28,000 - £38,000 per year.Education Specialist - Average Salary: £30,000 - £40,000 per year.Curriculum Developer - Average Salary: £32,000 - £42,000 per year.Education Technology Specialist - Average Salary: £35,000 - £45,000 per year. Course Curriculum Module 01: Introduction to Pedagogy Introduction to Pedagogy 00:29:00 Module 02: Pedagogy in Education Pedagogy in Education 00:20:00 Module 03: Pedagogy in Teaching the Teachers Pedagogy in Teaching the Teachers 00:21:00 Module 04: Smart Pedagogy Smart Pedagogy 00:21:00 Module 05: Teaching Methods Teaching Methods 00:20:00 Module 06: Effective Teaching Strategies Effective Teaching Strategies 00:21:00 Module 07: Assessment and Teaching Assessment and Teaching 00:18:00 Module 08: Educational Technology and Blended Learning Educational Technology and Blended Learning 00:19:00 Assignment Assignment - Pedagogy Teaching Method 00:00:00
Overview School is the place where young, brilliant minds develop and flourish! Take your career into the next level and work in a field with means to develop the future of the society by joining our comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is a professional course that has been developed in accordance with awarding body standards to help you advance your career prospects. It is an introductory level 3 award that will teach you about teaching and learning concepts specifically relevant to children and young people in primary, secondary, or special schools. This level 3 award in supporting teaching and learning in schools focuses on giving you the skills and knowledge you need to look after children and youth, keep them safe, and communicate effectively.Enrol today and start your learning journey! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Award in Supporting Teaching and Learning in Schools (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools. Description Learners must achieve all 4 mandatory units to achieve a total credit of 12.From this course you will: Familiarise yourself with the concept of supporting teaching and learning schools Understand how to communicate with children and young people Know how to maintain professional relationships with children and adults Comprehend how schools as an organisation works Study the development process of child and adults Be able to safeguard the wellbeing of children and young people Qualification Purpose This comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is designed to help students master the knowledge and skills they'll need to function effectively in supporting teaching and learning in schools. Who is this course for The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after teaching and learning certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is hours. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 80. Method of Assessment: The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) is internallyassessed and externally assured by Focus Awards.Each learner is required to create a portfolio of evidence that demonstrates the achievement of all thelearning outcomes and the assessment criteria associated with each unit.The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant Course Curriculum 15 sections • 40 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •1. The Principles of Developing Positive Relationships With Children, Young People and Adults: 00:00:00 •2. Communication with Children, Young People and Adults: 00:00:00 •3. Legislation, Policies and Procedures for Confidentiality and Sharing Information, Including Data Protection: 00:00:00 •Unit 01 Assignment: 00:00:00 •1. The Structure of Education from Early Years to Post-compulsory Education: 00:00:00 •2. How Schools are Organised in Terms of Roles and Responsibilities: 00:00:00 •3. Ethos, Mission, Aims and Values of a School: 00:00:00 •4. Laws and Codes of Practice Affecting Work in Schools: 00:00:00 •5. The Purpose of School Policies and Procedures: 00:00:00 •6. The Wider Context in Which Schools Operate: 00:00:00 •Unit 02 Assignment: 00:00:00 •1. Different Aspects of Development From Birth to Adulthood: 00:00:00 •2. Personal and External Factors That Affect Child Development: 00:00:00 •3. Theories of Development and Frameworks to Support Development: 00:00:00 •4. Monitoring and Assessing Children: 00:00:00 •5. Barriers to the Development of Children and Young People: 00:00:00 •6. Early Intervention: 00:00:00 •7. Possible Effects of Different Transitions on Children and Young People's Development: 00:00:00 •Unit 03 Assignment: 00:00:00 •1. Current Legislation and National Guidelines for Safeguarding: 00:00:00 •2. Safeguard Children and Young People: 00:00:00 •3. Inquiries and Serious Case Reviews and Sharing the Findings to Inform Practice: 00:00:00 •4. Data Protection, Information Handling and Sharing: 00:00:00 •5. A Person-Centred Culture: 00:00:00 •6. Partnership Working and Safeguarding: 00:00:00 •7. Roles and Responsibilities of Different Organisations: 00:00:00 •8. Policies and Procedures to Protect Children and Young People and Adults Who Work With Them: 00:00:00 •9. How to Report Concerns about Practice in the Work Setting: 00:00:00 •10. Child Abuse Indicators: 00:00:00 •11. Responding to Children and Young People's Disclosures of Abuse: 00:00:00 •12. Concept of bullying: 00:00:00 •13. Develop Self-esteem and Self-confidence: 00:00:00 •14. Resilience: 00:00:00 •15. Strategies to Help Children Protect Themselves: 00:00:00 •16. Empowerment: 00:00:00 •17. Importance of E-safety: 00:00:00 •Unit 04 Assignment: 00:00:00 •Submit Your Assignments: 00:00:00
Supporting the mental health of children requires sensitivity, knowledge, and a genuine understanding of young minds. This course is designed to equip aspiring Child Mental Health Support Workers with essential insights into recognising emotional and behavioural challenges in children. You will explore key theories, communication techniques, and strategies to support children experiencing a range of mental health difficulties, all delivered through flexible online learning. Whether you aim to work in education, healthcare, or community settings, this course offers a solid foundation to understand the complexities of child mental wellbeing. Through clear, accessible modules, you will delve into topics such as developmental psychology, common childhood disorders, and effective support approaches. Alongside developing a confident understanding of how to respond appropriately, you will also learn about safeguarding principles and the importance of sensitive engagement. Perfect for those looking to make a meaningful difference, this course balances professionalism with approachability, making it a valuable addition to your career toolkit. Key Features of Child Mental Health Support Worker Course Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Child Mental Health Support Worker Curriculum Module 01: Factors That Influence Development Module 02: Cognitive Development Module 03: Social and Emotional Development Module 04: Personality and Intellectual Development in Children Module 05: Attachment and Relationship Building in Childhood Module 06: Keeping Children Healthy & Safe Module 07: Child Abuse Module 08: Risks and Risk Assessment Module 09: Child Nutrition Requirements Module 10: Children with Special Needs Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your Child Mental Health Support Worker course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Child Mental Health Support Worker training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Note: This course doesn't provide professional qualifications. To get professional qualification you can take: RQF Mental Health Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Mental Health Support Worker Social Work Assistant Mental Health Nurse Clinical Psychologist Certificates Certificate of completion (Hardcopy) Hard copy certificate - Included Certificate of completion (PDF) Digital certificate - Included