1271 Centre for Counselling & Psychotherapy Training (CCPT) courses

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

Course Overview Millions of people in the UK are suffering from some form of addiction, with the most common being alcohol and drug addiction. Sometimes, individuals can overcome their addictions on their own or through the help of loved ones, but in some cases, a person may need specialist support - which is where the role of an Addiction Counsellor comes in. In this Addiction Therapist Training Course, you will learn about the different types of addiction and fields of counselling, as well as the skills and qualities of a successful Addiction Counsellor. It provides practical and theoretical knowledge that can be applied in a real-life context, with case studies to provide a narrative to each module. This course is ideal for aspiring counselling professionals, covering key topics such as ethics in counselling, the root cause of addiction, and the impact of addiction on mental health. You'll learn how to conduct both individual and group therapy sessions, as well as gain an excellent understanding of training and career importunities in this field. Develop up-to-date professional skills and take steps toward a successful career in addiction counselling What You Will Learn This Addiction Counselling Certificate is a formal qualification that can be added to your resume as aspiring counselling professional. You'll learn about the role of an Addiction Counsellor, as well as the models and theories in addiction counselling. What is Counselling? A General Introduction The Benefits, Purposes & Aims of Counselling An Overview of the Different Fields of Counselling Skills & Qualities of an Excellent Counsellor How to Conduct Group Counselling Sessions Understanding Ethics in Counselling Understanding the Root Cause of Addiction The Role & Responsibilities of an Addiction Counsellor Models and Theories in Addiction Counselling Training and Career Opportunities Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Many people in the world don't seem to advance in their careers and stay stuck in the same dead-end job. You don't have to be one of those people though, because of this Career Development Training Course. In this course, initially you will be introduced to the many misconceptions people have about careers that are going to help you get to the root of the basics of career advancement. You will also learn how to get that dream job that you have always wanted and the art of negotiation in order to get a raise. You will discover the Do's and Don'ts for achieving success in your career and the steps to becoming a leader as well. Using this course you will be able to wow your HR managers and be in consideration for the next open leadership position in your company. You will also be able to improve many of your base skills and eye for the dream jobs that you have always wanted. Career Development Training Course Highlights Career Development Training Course is an award winning and the best-selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.  It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Career Development Training Course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Career Development Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Career Development Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Career Development Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain the necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Basics to Career Advancement 00:30:00 How to Get Your Dream Job 01:00:00 Benefits of Meditation 00:30:00 How to Negotiate a Raise 01:00:00 Becoming a Leader 01:00:00 Mock Exam Mock Exam- Career Development Training Course 00:20:00 Final Exam Final Exam- Career Development Training Course 00:20:00

What is this workshop about? An introductory online workshop designed specifically for therapists interested in expanding their knowledge and skills in the treatment of Schizophrenia Spectrum and Other Psychotic Disorders. Led by Professor Patrick McGhee, this workshop aims to enhance your understanding of these complex conditions and understand the practical strategies involved in working effectively with individuals experiencing psychosis. What this Workshop will cover: Overview of Schizophrenia Spectrum and Other Psychotic Disorders Evidence-based treatment approaches for psychosis (with a focus on Cognitive Behavioral Therapy) Strategies for managing treatment-resistant cases and relapse prevention Collaborating with other professionals and the importance of a multidisciplinary approach Supporting clients with family or friends living with schizophrenia Non-schizophrenic hearing of voices Importance of early diagnosis and referral Ethical considerations and professional boundaries in treating psychotic disorders Learning Objectives: By the end of this workshop, participants will be able to: Understand the diagnostic criteria and symptomatology of Schizophrenia Spectrum and Other Psychotic Disorders. Understand the CBT principles and techniques used in the treatment of psychosis. Be aware of recent trends in research in this area Collaborate with other professionals involved in the care of individuals with psychotic disorders, such as psychiatrists, social workers, and family members. Recognize and address ethical considerations and professional boundaries specific to working with individuals living with psychotic disorders. Who is leading this webinar? Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George's Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.

What is this webinar about? (indicative) Phobias relate to intense fear or anxiety when exposed to specific objects or situations. They are very different to common childhood fears and can be a source of distress and restriction in adults. This workshop will look at specific techniques used in the contemporary treatment of specific phobias. Key Topics (indicative) Contexts DSM-5 and NICE frameworks Development of Phobias Treatment Exposure Based Treatments and Fear Hierarchies for Specific Phobia Safety Behaviours in Specific Phobias Particular Phobias Emetophobia Hemophobia Fear of Flying Summary and Review The workshop assumes no prior specialist knowledge of specific phobias What previous delegates have said about this workshop. A great overview of phobias. Very helpful to see a proposed treatment plan, learn about the processes involved with feared responses and have practical strategies also. I look forward to putting these into practice next week in CBT sessions! This is a fantastic workshop. Very practical. I now feel competent and confident working with clients who have different phobias and their treatment methods. Thank you Useful practical techniques for dealing with phobias in the therapy room Practical CBT lives up to its name again. Practical techniques and important facts you can put to use straightaway. Who is leading this webinar? Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George's Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.

Overview Therapeutic recreation allows people to achieve mental, emotional and physical well-being through an enjoyable journey. Explore the world of therapeutic recreation and gain an in-depth understanding with our Therapeutic Recreation Course. Whether you are an aspiring professional or already working in the relevant fields, this course will help you. From the engaging modules, you will learn about the theoretical foundation. It will provide detailed lessons on the assessment process and teach you the skills for planning and implementing the program. In addition, you will also learn the key skills for evaluating the outcomes.  If you wish to build your expertise in therapeutic recreation, join the course and start developing your skills! Course Preview Learning Outcomes Understand the concepts of therapeutic recreation Learn about the theoretical foundation of therapeutic recreation Know the assessment process in therapeutic recreation Develop a clear understanding of program planning and implementation Grasp the fundamentals of evaluation and outcome measurement Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Assessment Program planning and implementation Evaluation Who Should Take This Therapeutic Recreation Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Therapeutic Recreation Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Therapeutic Recreation Course will equip you with effective skills and abilities and help you explore career paths such as  Recreation Therapist Activity Coordinator Social worker Module 01: Introduction to Therapeutic Recreation Introduction to Therapeutic Recreation 00:15:00 Module 02: Theoretical Foundations Theoretical Foundations 00:11:00 Module 03: Assessment in Therapeutic Assessment in Therapeutic Recreation 00:11:00 Module 04: Populations and Special Needs Populations and Special Needs 00:14:00 Module 05: Therapeutic Modalities Therapeutic Modalities 00:20:00 Module 06: Program Planning and Implementation Program Planning and Implementation 00:14:00 Module 07: Evaluation and Outcome Measurement Evaluation and Outcome Measurement 00:17:00 Module 08: Professionalism and Ethics Professionalism and Ethics 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Individuals suffering from cerebral palsy live very difficult lives. We may not be able to cure this disease yet, but we can raise awareness and make their lives a little easier. If you are a compassionate person and wish to help these individuals, our Cerebral Palsy Awareness Training can be your stepping stone. In this course you will get the opportunity to get a clear understanding of cerebral palsy. The course will educate you on the symptoms and the causes. You will be able to enhance your knowledge about the epidemiology of cerebral palsy. In addition, you will be able to understand the diagnosis and treatment process. The course will also include lessons on care planning and rehabilitation.  This course will help you enhance your knowledge and explore career opportunities where you can help others. Enrol now and start your journey! Course Preview Learning Outcomes Get Introduced to the causes and symptoms of cerebral palsy Learn about the epidemiology of cerebral palsy Understand the basics of the diagnosis and treatment process Enhance your knowledge of the rehabilitation principles Deepen your understanding of care planning Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Diagnosis Treatment Care Planning Who Should Take This Cerebral Palsy Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Cerebral Palsy Awareness Training Certification After completing and passing the Cerebral Palsy Awareness Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Cerebral Palsy Awareness Training will equip you with effective skills and abilities and help you explore career paths such as  Care Giver Medical Professional Social Worker SEN Teacher Module 01: Understanding Cerebral Palsy Understanding Cerebral Palsy 00:15:00 Module 02: Causes And Symptoms Of Cerebral Palsy Causes and Symptoms of Cerebral Palsy 00:19:00 Module 03: Epidemiology Of Cerebral Palsy Epidemiology of Cerebral Palsy 00:13:00 Module 04: Diagnosis Of Cerebral Palsy Diagnosis of Cerebral Palsy 00:16:00 Module 05: Principles Of Treatment Principles of Treatment 00:21:00 Module 06: Principles Of Rehabilitation: Occupational And Physical Therapy Principles of Rehabilitation Occupational and Physical Therapy 00:20:00 Module 07: Care Planning Care Planning 00:16:00 Module 08: Typical Child Vs Child With Cerebral Palsy Typical Child vs Child with Cerebral Palsy 00:18:00 Module 09: Child, Family And Therapist Working As A Team Child, Family and Therapist Working as a Team 00:21:00 Assignment Assignment - Cerebral Palsy Awareness 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Young People and Challenging Behaviour Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Young People and Challenging Behaviour Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Challenging Behaviour Introduction to Challenging Behaviour 00:14:00 Module 02: Impact of Behavioural Challenges on Child Development Impact of Behavioural Challenges on Child Development 00:17:00 Module 03: Biological Influences and Challenging Behaviour Biological Influences and Challenging Behaviour 00:15:00 Module 04: Managing Challenging Behaviour Managing Challenging Behaviour 00:12:00 Module 05: Responding to Challenging Behaviour Responding to Challenging Behaviour 00:12:00 Module 06: Responding to Extreme Behaviour Responding to Extreme Behaviour 00:15:00 Module 07: Behavioural Models for Managing Challenging Behaviour Behavioural Models for Managing Challenging Behaviour 00:13:00 Module 08: Implementing Schoolwide Positive Behaviour Support Implementing Schoolwide Positive Behaviour Support 00:25:00

Anti Social Behaviour Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Anti Social Behaviour Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Anti Social Behaviour Course Module 01: Overview of Anti-social Behaviour 00:19:00 Module 02: Family Influences on Anti-social Behaviour 00:22:00 Module 03: Anti-Social Behaviour Order 00:22:00 Module 04: Anger and Anti-social Behaviour 00:22:00 Module 05: Understanding Antisocial Personality 00:17:00 Module 06: Prevention of Anti-social Behaviour 00:26:00

Depression Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Depression Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction PROMO - Beating Depression 00:06:00 Introduction 00:02:00 Understanding Depression Understanding Depression 00:19:00 Physical & Psychological Effects Of Depression 00:10:00 Science & Statistics Of Depression 00:09:00 Beating Depression 11 Myths About Depression 00:08:00 Slay The Nightmare 00:06:00 How To Battle Depression 00:05:00 Final Thoughts & Advice Final Thoughts & Advice 00:01:00